Roles and Functions of Managerand Leaders : Report
Added on -2020-06-06
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Management & Operations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................1P1 Characteristics and roles of managers and leaders................................................................1TASK 2 ..........................................................................................................................................3P2 Application of functions and roles of manager and leader in different situations.................3P3 Application of Leadership theories.......................................................................................4TASK 3............................................................................................................................................5P4 Various different approaches to Operations Management.....................................................5P5 Evaluate the value and importance of operations management.............................................6TASK 4............................................................................................................................................8P6 Evaluate the factor that has an impact on operational management......................................8CONCLUSION................................................................................................................................9.........................................................................................................................................................9REFRENCES.................................................................................................................................10
INTRODUCTIONOperations Management emphasizes on managing the process of production anddistribution of goods and services. It is one of the important function in every organisation. Themain aim of Operations Management is to increase the efficiency of production process andsatisfy customers by offering them quality products and services (Araujo, 2015) Themanagement focuses on optimum utilization of resources in order to increase the productivityand profitability of the firm in a very cost effective manner. The present assignment is based on M & S Ltd. The headquarters of the company islocated in London and it deals in selling of home products, clothing and food products. Thisreport covers the roles and functions of manager and leaders and how these roles are applied indifferent conditions in an organisation. Different theories and approaches of leadership are alsodefined. Apart from this, vitality of operations management in accomplishing business goals andimportant approaches to operations management is also explained. Besides this, influence ofinternal and external environmental factors on decisions by managers and leaders and operationsmanagement are discussed in the present report. TASK 1 P1 Characteristics and roles of managers and leadersIn Marks and Spacer, Managers and Leaders, both play an important role in anorganisation. Effective management and leadership assist the firm in the accomplishment ofgoals and objectives. Manager is a person who is responsible for administering or controlling groups ororganisation. Manager provides direction to the employees and controls all the activities of thefirm. In Marks and Spacers, the manager is able to encourage the employees and motivate themto work in effective manner. They formulate strategies and implement it to increase theprofitability of the firm. Leader is an person who influence group of individuals towards the accomplishment ofgoals and objectives and lead them. An effective leader develops inspiring future vision andinspire and motivate the individuals to engage with vision (Cabrerizo and et. al., 2010). Leaderhelps its team members to correct things. They set a particular direction, creates vision and workon it to develop something new.
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