This presentation discusses the key approaches to operations management, such as Total Quality Management, Lean Production, and Kaizen Theory. It also highlights the importance of operations management in achieving organizational targets, including product quality, employee productivity, operation cost reduction, and customer satisfaction. Additionally, the factors within the business environment that impact operational management are discussed, including finance, employees, political and technological factors. The conclusion emphasizes the importance of efficient working of the operational department to attain the targets of reduced cost and maximum profits.