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Management Operations Assignment (Doc) - Marks and Spenser

   

Added on  2020-10-22

13 Pages4207 Words490 Views
MANAGEMENTOPERATIONS

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare different characteristics and roles of a manager and a leaders.............1TASK 2............................................................................................................................................4P2 Role of leader and function of manager apply in different situational..................................4P3 Apply different models and theories of approach..................................................................5TASK 3............................................................................................................................................7P4 Key approaches to operations management and role of leaders and mangers.......................7P5 Importance and value of operations management.................................................................8TASK 4............................................................................................................................................9P6 Factors of business environment that impact on operations management and decisionmaking.........................................................................................................................................9CONCLUSION..............................................................................................................................10REFERENCES..............................................................................................................................11.......................................................................................................................................................11

INTRODUCTIONOperations management is managing the enterprise practices in order to gain higherefficiency within the company. It is concerned with converting labour as well as materials intofinished products and services efficiently (What is Operations Management?, 2014). Thisconcept helps in achieving higher level of profits within the company. Management operationshave to attempt balance within revenue and costs to meet higher level of operating profit. Marksand Spenser is a retail industry and the founder of this company is Sir Michael Marks andThomas Spenser. This company is providing job opportunities to approx. 84,939 employeeswithin the organisation. It specialises in selling of home goods, luxury food products andclothing. In this report it involve the definition of manager and leaders and its characteristics aswell as roles. Also undertaken the various methods of models and theories along with this it alsoanalyse the value and importance of operation management. TASK 1P1 Define and compare different characteristics and roles of a manager and a leadersMarks and Spencer is a retail industry and it has various branches all over the world tohave large reach of market and customer base. This firm is founded by Thomas Spencer andMichael Marks in 1884 to give home products, clothing and home appliances to satisfy needsand demands of people. Leaders Leaders are one who direct and guide their group members to work in a collaborationway (Balasubramaniam and et. al., 2016). These skills of leadership will aid the company tocompete with their rivals within the working environment. It is important that a leader must haveskills or ability of motivating employees within working environment for achieving its goals andobjectives in a proper manner. Managers Managers is responsible for administering or controlling a group or companies staff.They have to execute all the activities and functions in order to run enterprise such as planning,organising, staffing, directing and controlling effectively. It should be followed in a systematicand disciplined manner for making a effective utilization of management skills. It will assist intaking proper decisions of enterprise activities. 1

(Source: Differentiate within leaders & managers, 2018)According to the above image, it shows that manager provide duties and targets toemployees in according to their skills and knowledge to make them perform tasks effectively.Their aim is to accomplish business goals and objectives. While, leader provide guidance anddirection to subordinates to make them work in systematic manner. This help company to havemotivated and dedicated staff with retain for longer time. Leaders RolesMain role of leaders in Marks and Spenser gave effect on employees working in a rightdirections. There are some leader’s roles which are given below: Communication: Leaders should have proper skills of interaction while givingdirections to their group members. Along with this they also have to communicateabout plans, objectives and policies of the firms to all workers (Fayol, 2016).Guiding employees: In this, it is a responsibility of leaders to maintain relations withtheir workers. In order to give effective information and acknowledge about the2Illustration 1: Differentiate within leaders & managers

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