Operations Management Tesco Doc

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ManagementOperations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1: Define and compare the different roles and characteristics of a leader and a manager........1TASK 2............................................................................................................................................3P2: Role of leader and function of manager in different situational context..............................3P3: Apply different theories and models of approach.................................................................6TASK 3............................................................................................................................................8P4: Key approaches to operations management and the role that leaders and managers...........8P5: Importance and value of operations management in achieving business objectives............9TASK 4..........................................................................................................................................10P6 Assess the factors within the business environment that impact upon operationalmanagement and decision-making by Leaders and managers..................................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONOperational management is concerned with several functions such as planning,organising and supervising in context of production, manufacturing or the provision of services.It is responsible to create highest efficiency level in the production activities so that maximumoutcome can be received which will result in achieving high profitability by an organisation. Itfacilitate company to bring out valuable finished product from raw material that can be sold inmarket at an effective price. Therefore, it is a valuable part of an organisation to achieve growthand success as it enables to create a robust competitive advantage by improving process ofproduction by using of technology, resources and so on.Tesco Plc., a UK-based multinational retailer company which is engaged in providingmultiple number of products such as clothing, electronics, furniture, financial service and manymore is selected for the purpose of preparing this report. The project includes the roles andfunctions of managers and leaders in an organisation along with their application in varioussituations. In addition with this, different theories and models along with their strength andweaknesses are discussed under this report. The project also describes the key approaches ofoperational management and the roles of managers and leaders in enhancing their efficiencylevel(Accomazzi and et. al., 2012).TASK 1P1: Define and compare the different roles and characteristics of a leader and a managerIntroduction to Organisation:Tesco is a multinational retailer company of United Kingdom which were established inthe year 1919 by Jack Cohen. The company offers multiple number of products such as clothing,electronics, furniture, toys, financial services and many more. It becomes the third largest retailerin the world in terms of gross revenues. At the year 2016, Tesco has employed more than335,000 employees who are engaged in serving millions of customers (Average number ofemployees at Tesco,2018).Tesco Plc follows a flat organisational structure in which it has attained variousfunctional departments where in management exert authority and control in form of chain ofcommand.Meaning of Manager:1
A manager is an individual who holds different authorities and power of directing andcontrolling over staff. They are held responsible to manage and monitor each business activitiesso as to ensure organisation to achieve desired goals and objectives within pre-determined timeperiod. They performs several key functions such planning, budgeting, staffing, problem-solvingand controlling.Meaning of Leader:A Leader is an individual who is responsible to provide proper guidance and motivateemployees to work in team so as to achieve maximum possible result. They play a major role inbringing out maximum from their employees which can be either through identifying their needsand requirements at workplace or rewarding them for their high performance(Baird, Jia Hu andReeve, 2011).Different between the role of manager and leaderBasisLeadersManagerRisk takingLeaders of Tesco are risktakers who encouragesemployees as well to find outnew things to complete theirallotted task in more effectiveand efficient manner.Managers of Tesco Plc isworking in reducing the risk asfar as possible so as to preventcompany from indulging inany issues or problems that canaffect the stability of anorganisation in market.FocusThey focuses on people tomotivate them to realise theirvision and work towards it.Managers mainly focuses onstructures and analyticalconcepts in order to ensure thatall the systems are placed toachieve desirable outcomes.Working styleLeaders adopts motivationalstyle in order to bring sparkand zeal in their team membersso that maximum possibleefforts can be gained inachieving desired target.Managers of Tesco Plc adoptauthoritative style in order tokeep power with themselvesand instruct employees toperform according to thedirections provided by the2
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