Management and Operations

Management and Operations

INTRODUCTION
Management termed out as organizing the work tactfully in the firm whereas operations
management means handling the production activities of the enterprise and use business
resources at the optimum level. Henceforth, Management consists of planning, organizing,
directing and controlling the activities towards achieving desired goals. These both terms are
crucial to carry out entity functioning systematically.
Hence, assignment will be based on management and operational activities of Tesco plc.
The company is engaged in the business of groceries and it is a merchandise retailer. The project
report will define role and responsibility of the manager and leader of the company in various
situational context. Furthermore, it will highlight the various theories such as situational, system
and contingency. Key approaches of operational management will be covered in this report.
Lastly, it will determine the factors that influence leaders and manager decision-making in the
enterprise.
TASK 1
P1.
Leader – The leader is a person that commands the group of people and motivates them and
direct them for achieving organizational objectives.
Manager – The manager is the person who is responsible for controlling the Employees and
guiding them to increase the operational efficiency and facilitating in conducting smooth
management operations.
Comparison of different roles and Characteristics
Basis Leader Manager
Meaning The leader is the person that
influence and motivates the team
members in achieving the
Organizational goals and
objectives of Tesco plc.
The Manager is the person that
guides and controls the
employees to perform in effective
and efficient manner to achieve
the Organizational goals and
objectives of Tesco plc.
Decision making The leader took decision in Tesco
plc to getting things done from the
The Manager take decisions to
increase the operation's efficiency
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team members, it took decision to
motivates and encourage their
team members to perform better.
of Tesco plc (Acar-Ciftci, 2016).
The Manager instructs the
employees to work in systematic
manner in order achieve given
tasks within the allotted time
period.
Problem solving The leader of Tesco plc solve the
problems of Team members and
the Organization by gathering the
information and by establishing
the facts.
The Manager of Tesco plc solve
the problems of employees by
proper planning and according to
the rules and polices of Tesco plc.
Direction and influence The leader influences the Team
members by putting emphasis on
them in positive manner. They
guide and establish their own
perspective and tell same to their
team members for the betterment
of the Tesco plc. The leader
encourage people to work as a
team and in one direction in order
to achieve the Organizational
goals of Tesco plc as soon as
possible.
The Manager of Tesco plc gives
order and assign the roles and
responsibility to the Employees
on individual basis. The Manager
direct the Employees for
maintaining the coordination
among the various departments of
Tesco plc.
Conflict management The Leader of Tesco plc supports
the team member to working as a
team and believes that together is
better than the individual
working. The leader creates
coordinated and supportive
working environment in Tesco plc
The Manager of Tesco plc resolve
the conflicts among the
Employees by using five Conflict
management styles namely,
Accommodating, Avoiding,
Compromising, Collaborating and
Competing.
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