Management and Organization in Global Environment

This assessment consists of six (6) questions and is designed to assess your level of knowledge of the key topics covered in this unit. The questions cover topics such as increasing diversity in contemporary organisations’s leadership, managing stress, essentials for team-based organizational success, transformational leadership style, and enhancing diversity in the police force.

HI6005
MANAGEMENT AND ORGANISATIONS IN A GLOBAL
ENVIRONMENT
SUPPLEMENTARY ASSESSMENT
Please ensure you follow the submission instructions at the end of this paper.
Purpose:
This assessment consists of six (6) questions and is designed to assess your level of
knowledge of the key topics covered in this unit.
HI6005 Supplementary Assessment T3 2021

Question 1 (7 marks)
Do you think that increasing the diversity in contemporary organisations’s leadership
would reduce groupthink? Why or why not?
Answer this question in 400 words.
ANSWER: ** Answer box will enlarge as you type
Increasing diversity is a complex process that is a in depth process and enhancing the
diversity at workplace cannot be easily accomplished as it requires time , planning and
willingness to initiate an action. Increasing diversity at workplace requires that there will
be overall change in the organisational culture. The organisation has to consider various
methods and understand the needs of every employee belongs to different cultures and
backgrounds and by initiating the effective action will help to enhance the employees
motivation. It is important to maintain favourable environment it is important for the
leader to follow the effective leadership style which enable the subordinates and other
team members to participate in the decisions making process which will encourage the
employee and motivate in order to achieve the objectives of the company. Group think is a
phenomenon that consist of group of people in which an individual over look the
problems in place of critical thinking. With the help of effective leadership style it will
help easy decision making as every team member will suggest ideas and give their
opinions which can benefit and results in quick decision making. Although the final
decisions are taken by the managers but it enhances group discussion and also better
communication in the company.
If the company diversify its organisational culture and diverse groups will help to build
more innovative ideas and also ensures that every employee is engaged in the
organisational activities and tasks. With the help of diverse groups , leader receives
various responses form the employees which also shows their thinking skills and
knowledge that can be beneficial in the achievement of specified task. Sometimes it is
observed that group thinking causes confusion in that situation where quick decision have
to be made but it is also effective to include the views and opinions of the employees in
decision making as it helps to invite more ideas and suggestions. In order to achieve the
objectives of the organisation , it is necessary to include diversified culture at work place
as it enable the leader to receive more innovative ideas form the employees which reveals
their capabilities and knowledge which can be effectively applied in the operations of the
business and also help in achieving the objectives of the company.
It can be said that having a diversified workplace helps the management to understand
their employees and motivate them so that they can give their involvement in the decision
making of the company and also enhance their communication skill which can benefit
the company in achieving the goals and also for long term sustainability n the market.
Question 2 (7 marks)
What could the individual employees do to help manage their own stress more
effectively? Explain with examples.
Answer this question in 400 words.
HI6005 Supplementary Assessment T3 2021

ANSWER:
Stress is one of the most common obstacle that can affect the employees performance s
and demotivate that can have negative impact on the productivity of the company. It is
responsibility of the employer to maintain positive organisational culture which will
result in to less stress among the employees and continuously motivate them in
improving their performance. It is also the responsibility of the employees to manage their
own stress as it is common in every company. The employee should participate in the
health related activities that is conducted by the company and should not involve in
continuous work and go out during lunch breaks and communicate with other employees
that will help in getting more ideas and also helps in relieving the stress that is affecting
the personal as well as professional life of the employee. The employee should make sure
that they are completing their work effectively in the working hours. Employee should
spend a lot of time with their fellows as they will feel less stress and also enhance the
communication and helps in improving their interaction with different co-workers within
the organisation. The activities that is organised by the management of the company , the
employee should participate in those activities effectively which helps in avoiding the
stress for a short period of time and give time so that they can refresh and work again with
less stress as before. For example : employees take stress as their work is not completed
on time due to their low speed which develop stress in them and they get demotivated
which also negatively affects their performance in the company resulting into affecting
the productivity as well. The employee should attend the training sessions conducted by
the management of the company which helps in knowing various ways through which
they can avoid stress and work positivity in the company. Stress within the employee also
arises regarding the job security as they feel uncertainty can result into lay off form the
employment . The employees should focus on concentrating towards their development
within the company and positively attend the training session which will help in
increasing their skill and knowledge which will reflect their performance in the company
and they will be appreciated for their performance by their superiors . It is both the duty
of the employer as well as the employee to maintain positive working culture which will
result into less stress level among the employees. But in order to achieve the future goals ,
the employee has to make efforts in the personal development and also in the achievement
of the organisational goals .
Question 3 (11 marks)
What are the essentials for team-based organisational success? What are the challenges of
a team-based organisation, specifically in terms of virtual teams? What are the required
competencies for virtual leadership?
Answer this question in 700 words.
ANSWER:
Some common point that are essential for team based organizational success such as team
should be focused on results and goals, they should communicate with each other, they
also offer each other support, good leadership, they have fun etc. are the essentials in
order to get team based success. For team, it is necessary to communicate well with each
other so that its helps to solve the problem of each other without making chaos. This is
HI6005 Supplementary Assessment T3 2021

also helps to share thoughts and ideas which are necessary for considering to keep on
track. Also, team should focus on goal or result so that its help each other for making
putting individual contribution. Being good team leader it is necessary to develop the
good leadership style that can be work in the effective manner. At that time it helps to
contributing efforts by variety of age groups, cultures, personalities, skill and strength. To
increase the product it is necessary for the organization success in order making fun with
the team. Also, this the best strategy that help to create positive environment at workplace
and motivate others.
challenges that can be due to virtual team
Poor communication- At the time of work from one of the main issue that can be
challenged by team is poor communications at that time it is not possible to make one-to-
one communication. So, team leader can not cooperate with team in effective manner that
affect the work life balances of employees also it is affected in order tos less digital
connection with channels on the basis of replying on mails or virtual meetings.
Employees are not participated 100% ins orders to manage the remote working.
Delegation issue- When the communications fail it directly affects the delegations of
work ans assignment ins orders creating confusions ins the team. These confusions affect
the team unity and misinterpretations of guidance given by senior authority.
Lack of personal connection- Remote workers are feels isolated in orders creating
and degrading effect for team unity. The lacks of face to face communications me create
cohesion ins order maintaining lack of rapport between team members. The informal
communication ans chatting overs coffee is helps to reduce the stress by replicating in
virtual setting.
Competencies for virtual leadership
Interpersonal skill and communication- Leader who can communicate clearly and
effectively are helps to equipped better for buildings good relationship with virtual team.
Also,s interpersonal skill are helps to reduces the stress and creating the positive
environment. So that leader can managing the conflict and confusion and influence others.
Also, at the time virtual leaderships it is necessary to develops the knowledge of using
correct technology so that team can connected in better way. Also, it helps to buildings
trusty and makes relationship better. The active listening is one of the important part of
leadership in orders to enhance the distance learnings and work accordingly.
Collaboration- Its can nots possibles that everyone can work in one roof without making
conflicts so being leader it is necessary to add distance and make different time zones for
the team in orders to provide them chance fort open meeting. The virtual leaders are
known about how to overcome the challenge so that they can buildings the collaboration
with team. Also, they can considerings the barrier which is necessary to maintains the
good culture and improve the work capacity.
Influencing remotely- Being as virtual leader it is the good opportunity for building the
good relationship in order to influences other also it helps tos motivate others. That
directly help for creating good understanding and it can be possible that all the style are
depends on the situation. Also,s tos influence positive are help to make work environment
better and employees give their best to achieve the target and helps for making the
organizational success. Also, to take good decisions are help to create the ability of
decision-making in order to work hard and follows the stakeholder to make informed
decision
HI6005 Supplementary Assessment T3 2021

Question 4 (11 marks)
Scenario: When Melvin Wearing obtained the Chief of Police position, morale was terrible, and
communication between the chief’s office and the officers was often through union grievances.
Wearing wanted to show his pride in police work. He upgraded the department’s technology,
raised standards in the training academy, and increased the department’s diversity. The
department has earned four national and international awards for community policing.
Based on what you have learnt in the unit, explain how Chief Wearing can exhibit a
transformational leadership style in his role as police chief.
Describe the environment facing Chief Wearing in terms of leader-member relations, task
structure, and position power. Using Fiedler’s model, what leadership style do you think is most
appropriate given the situation you just described? Does this style match Chief Wearing’s?
If you were Chief Wearing, how might you use the information you learned in this chapter
to enhance the diversity of the police force?
Answer this question in 700 words.
ANSWER:
Using transformational leadership style in its role will be beneficial for the Wearing because it is
recognized as a change oriented leadership method and also inspire their subordinates to work as a
team in order to implement the performance and that is why, it will be beneficial to increase team
work in a place. That is why, it can be stated that with the help of transformational leadership
style, Chief Wearing can encourage team to realize overall success and then perform the work so
that their morale can be increases that helps to improve the vision of the team in an effective
manner. Having this leadership style will be beneficial for the team members because it assist to
open a new thinking and this in turn somehow helps to inspire the people to increase their
participation within an activity so that they create a better outcome for the future. Hence, it can be
stated that opting transformation style will be far beneficial for the company to improve the results
and gain trust among the team members in order to generate a better outcome and improve the
team efficiency as well.
Also, opting this leadership style will be beneficial for the company because it assist to create a
best outcome by aligning with the defined goals and employees support the leader to opt the best
outcome by generating strong commitment towards a goal. This is not possible in other leadership
style and that is why, Chief Wearing selected this style in order to derive better results for the
situation.
The operating environment facing by Chief Wearing is related to trust and respect but when he get
a designation, the leadership style opt by them is not fruitful because the working environment
changes. However, this characteristic is built over the time and Chief Wearing need to opt new
strategy so that it might affect the working environment. Therefore, in accordance with the task
structure, it can be stated that there is a positive environment because most of the employees are
happy and they perform the work effectively and as a result, the department earned four national
HI6005 Supplementary Assessment T3 2021

and international awards for a community policing. On the other side, under position power, it can
be stated that Chief opt transformational leadership style because they changes the scene of
department where digital technology has upgraded and the standard of training academy increases
that reflect Chief opt best leadership style for gaining effective success parameter.
In accordance with the Fiedler’s contingency model of leadership, it is suggested that
transformational leadership style is best suited because it assist the chief to increase the chances of
upgrading the overall department and this in turn helps to improve the overall performance by
earning different rewards. On the other side, the situation of digital technology is also upgraded
and this in turn helps to improve the performance of the department so that effective outcome can
be generated. This in turn reflected that with the help of transformational leadership style, Chief
can increase the department’s diversity where different employees are engage towards a business
in order to attain the defined aim of a company.
The natural leadership style is known as completing the task on time and to build healthy relation
with team member. On the other hand, Fielder contingency model of leadership in business
evaluates that effectiveness of leader in the company. The model states that leader effectiveness is
based on the situation and it argues that there is no best leadership style. In addition to this, in the
case of chief Wearing it ha adopted for transformational leadership style that means a leader need
to encourage it subordinate in order to get success. This style do mat with chief as it wanted to
develop the skill of officer by using the advance technology. This style is useful in building the
diversity of the officers as meeting wit new technological changes and other people will contribute
in building personality. Along with this, it also represents that chief has used appropriate
leadership style in order to deal with the contingencies.
Question 5 (7 marks)
Scenario: Technology provider Cisco Systems Inc. puts a high value on ethics and corporate
social responsibility. Cisco had been cramming ethics and compliance information down
employees’ throats. Because employees are tech-savvy engineers, the company’s in-person,
PowerPoint-based training was not working. Cisco decided to make the ethics and compliance
program fun.
What are the advantages of Ethics Idol as an ethics training communication medium over in-
person PowerPoint training?
Would you enjoy this type of training program? Why or why not?
HI6005 Supplementary Assessment T3 2021

Can you think of other ways ethics and corporate social responsibility information could be
communication in an engaging way?
Answer this question in 400 words.
ANSWER:
The biggest advantage of using Ethics Idol as an ethics training communication medium
over in-person PowerPoint training is such that power point presentation is repetitive and
considered as a monotonous exercise whereas ethics idol is designed to present unique
ethical situation that cover different tropics that helps employees to be a part of it. By
providing practical example, company is able to engage their employees and formulate
appropriate response so that they will assist role of ethics within a business. On the other
side, most of the employees found dull and boring while using power point presentation
but offering Ethics Idol, company’s employees will be invigorating so that employees can
automatically improve their working and understand situation quickly. As per the
information, it has been also assumed that most of the employees of Cisco are engineers
who mainly working out with solution by themselves and that is why, opting PPT in a
training will be bored. So opting Ethics Idol will be more beneficial for the company in
order to generate a better outcome. Moreover, Ethics Idol also engage employees and as a
result, they come up with a response which reflect that they understand the concept which
is not possible in Powerpoint presentation, as people are somehow ignored.
Yes, ethics Idol as a type of training is highly enoyed by the employees because it
provides a healthy experience where I can understand the role of ethics within a business.
It is a new king of training that is actually enjoyable because it helps me to get rid of
monotonus PPT training where we have to listen trainers and follow there instruction.
However, it is somehow different because it involves trainee which makes them engage
towards a project.
In order to communication the ethics and CSR information within a workplace, it is
suggested to present previous live example where individual can understand how the
problem can be solved and work ethically at workplace. Moroever, while hiring the
employees, it is important to briefly discuss about the ethical consideration so that
employees will be somehow understand about the ethics and then perform the work
effectively. It can be stated that employers can also circulate the notice to their employee’s
official id so that they can understand about the CSR information and make changes in
their respective workplace activities as well. This helps to generate a better outcome and
improve the overall workplace environment as well.
HI6005 Supplementary Assessment T3 2021

Question 6 (7 marks)
Scenario: IDEO is a global award-winning design firm. IDEO’s corporate philosophy is that
teamwork improves innovation and creativity. Project teams share and improve ideas by
leveraging members’ skills and solving problems together. IDEO teams use the same process,
team members lack status or formal titles, and every team member is given equal respect.
Based on what you have learnt in the unit during discussion on the case study, How does
teamwork influence innovation at IDEO?
How does diversity influence the effectiveness of teamwork at IDEO?
Answer this question in 400 words.
ANSWER:
Team work in IDEO assist to improve the innovation of a company because team work
changes the attitudes of individuals and this in turn assist to improve the creativity.
Through this, company solve their problem by using creativity skills that is why, it can be
stated that innovation assist to build a team. Also, it can be stated that work in a team will
assist to create a mutual support and entire team members will assist to share their
experience so that the aim of the company can be attained. Moroever, it also contribute to
improve creativity skills amog employees because working in a team will assist to create a
zeal to attain the defined aim of a company. Also, they have new ideas and seek out
colleagues for feedback that in turn encourage collaboration within a workplace. Thus, it
can be stated that through team work, employees are ready to share new ideas and
generate a better outcome that helps to improve the business performance.
Being a global winning design firm, IDEO hire team members who are diversify in nature
and that is why, it create a sense of belongingness between each other. Similarly, having a
diverse teammembers will assist to improve the team performance because it has a diverse
set of talents that actually values inclusivity. That is why, it can be stated that with the
help of diversity, company can strengthen the relationship with their employees so that
they all will able to meet the defined aim. Moroever, diviersity in the workplace offers
ideal environment where the team members can learn from each other and work to attain
the defined goal of a company. Thus, it can be stated that having a diversity in a team
work assist to improve productivity by sharing own knowledge and task coordination.
That is why, it can be stated that when a company work in a team, the chances of attaining
goals increases and it also contribute to raise innovation so that best outcome can be
generated. Also, having a good team work assist to gain new perspective where all the
team members can share their contribute towards a business by implementing innovation
so that it boost productivity. Hence, opting team work in a company is highly appreciable
in order to meet the defined aim where team members can attract new talent as well as
improve their personal growth that will be beneficial for the future growth.
HI6005 Supplementary Assessment T3 2021

END OF SUPPLEMENTARY ASSESSMENT
HI6005 Supplementary Assessment T3 2021