Relationship between authentic leadership, Leader-Member Exchange and employee’s Psychological Capital
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This document discusses the relationship between authentic leadership, Leader-Member Exchange, and employee’s Psychological Capital. It explores how authentic leadership enhances performance, trust, and psychological capital. It also examines the impact of emotions on employee performance.
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1 Table of content Relationshipbetweenauthenticleadership,Leader-MemberExchangeandemployee’s Psychological Capital2 Building Psychological Capital for different employee types3 Impact of emotions on employee performance5 References7
2 Relationship between authentic leadership, Leader-Member Exchange and employee’s Psychological Capital It has been observed that authentic leadership is one of the all units of positive organisational behaviour. It is very vital in order to increase the psychological capital of the employees as well as improving the existing psychological climate in the organisation. Authentic leadership can be defined as a leadership behaviour pattern that focuses as well as promotes appositive ethical climate as well as development of positive psychological capacities. This helps in fostering Greater sense of self awareness and provides the organisation within internalized perspectives on morals. Authentic leadership helps in a balanced processing of the information as well as relational transparency on behalf of the leaders who are working with a group of followers in order to Foster self development of the following as well as the leader (Choet al.2017). Authentic leadership hence has been confirmed to enhance the performance of group member, responsible for affecting the behaviouras a citizen.Organisational trust levelas well as psychological capital also gets incremented with authentic leadership. The psychological capital has been correlated with transformational type of leadership as a less authentic leadership and hence it is a evidence of a positive correlation existing between the two concepts or theories. Discussions have been made for establishing the correlation between psychological capital and authentic leadership. It is therefore necessary to define the terminology psychological capital. Psychological capital can be defined as positive psychological state of an individual which is characterised by self efficacy while working a challenge along with making positive attributions pertaining to present and future success by adhering to the goals and be also flexible enough to redirect the approach towards the goals. The resilience among the individuals to succeed in tough situation marks the very presence of the ability to bounce back and gain control over any situation. The positive organisational behaviour is a positive construct of optimism, efficacy, hope and resilience. The meta analysis ofpsychologicalcapitalhasrevealedthathighlevelofpsychologicalcapitalislikelyto energized and motivate the employees to give effort leading to Greater performance over a period of time which helps in employee satisfaction, commitment and workplace psychological well being. As in case of human as well as social capital the psychological capital can be developed and utilised in an organisation. It can be considered as psychological States, which as opposed to the fixed traits are open to modification and development by use of modelling tools, social persuasion, self development programmes and performance checklists which a leader can use to develop the psychological capital (Černeet al.2016).
3 The Leader member exchange can be synonymed as follow as followership. It is a concept that has been explored since many years in popular press and academic research. The followers or employees have a very active role in the success of the organisation and hence success cannot be attributed and dependent solely on dynamic leaders. Leader are estimated to contribute 20% at most to the success of the organisation where as employees are responsible for the rest 80%.Transformationalleadershipandpositivefollowercharacteristicsareresponsiblefor positive relationshipinterms ofwork engagementwhich suggestthat employeesare as important as the leader for Organisational success. A developed organisational context and positive psychological capacities are the results of authentic leadership and this assists the leaders to display greater levels of self awareness and makes sure thatthe leaders are performing their dutiesin a selfregulated andpositive behaviour. Relational transparency, self awareness internalized moral perspective as well as balancedprocessingarevitalcomponentsofauthenticleadership.Theoryofauthentic leadership observed the developmental as well as positive interactions between the leaders and their followers. Authentic leaders are known to influence the attitude as well as behaviours of their followers by personalizing and socializing with them and setting them with hai values and standards by using role modeled behaviours. Building Psychological Capital for different employee types Business organisations operating in contemporary competitive business require employees not only on the basis of the skill set but also their ability to engage in the job activities with their mind, soul and heart. Dynamic global environment the ability to survive in an organisation is highly dependent on the ability to satisfy the needs of the customers without compromising on the product and service quality while maintaining flexibility, organisational responsibility and innovation. This required in GATE as well as committed employees. Individual who are engaged do so because they get a sense of meaning and can be also considered as the extension of the individual perspective and their hopes. In order to elaborate on the ability of people to be psychologically present while performing their roles at workplace it was observed that an individual will make use of themselves on a cognitive, emotional and physical level in order to fulfill their work objectives. It was also observed that the most individual draw upon themselves to perform the activities and roles, it leads to Greater level of performance as well as greater satisfaction level in the individual when the job at hand is completed. Work engagement has been formally described as the psychological state which operates as a harness for engaging employees to their role of work. Work engagement can be differentiated from alienation at workplace. Any psychological absence can be characterized by a change in behaviour of the
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4 employee where they start acting in robotic or mechanical a manner which estranges them from the other. The two important diameters of roll engagementare absorption and attention. Absorption can be defined as the intensity of focus that and individual displays while performing a job which shows the extent to which the individual is engaged in the job. Attention may be defined as the cognitive availability of an employee as well as the period of time in which the individual remains focus on the role that they have been given. It is possible to consider work engagement from a difference theoretical plane which differentiates between work engagement and burnout. No it's awesome score, cynicism and reduced efficacy in professional aspects implicatehigherlevelsofengagement.However,engagementcannotbesimplifiedby juxtaposingBurnoutandengagementandneedstobemeasuredindividuallyand independently. The two components work engagement as given rise to the conceptualisation of multidimensional construct of work engagement where in individual dimensions come together to constitute a work engagement. The multidimensional construct includes the identification as well as energy dimension that refers to the focus energy that is needed to be directed towards the organisational goals and objectives. Ok engagement can be considered as a positive and falseceilingworkrelatedmindstatewhichischaracterizedbydedication,vigourand absorption. High levels of energy,stamina as well as rest while performing a job characterizes vigor (Leroyet al.2015). This means that an individual is willing to invest in the work and persists even in face of difficulty and does not get easily fatigued. Strong sense of responsibility with perseverance to make things work among individuals is marked as the trait of strong dedication. Such individual and enthusiastic about the job and feel proud about it which makes them inspired and challenges them to perform even better. When an individual is totally immersed in their job roles and has difficulty in detaching themselves from the job, it is called absorption. High level absorption in individual employees make them excellent employee as they are totally immersed in their work and forget everything around them, even the sense of time. The very important factor in work engagement is the psychological presence of the employees while they undertake job roles. Work engagement is based On The authenticity theory. Authenticity can be considered as a characteristic that is displayed when an individual believes that some value can be obtained by displaying proactiveness for positively benefiting the work that they have been assigned. It may be deduced that work engagement is not usually responsible for producing positive effects. A person who is authentically engaged for resolving the major crisis a business organisation may face requires demonstration of high energy levels, dedication and absorption. However this type of situation can also have a negative impact.
5 Impact of emotions on employee performance Emotionscanbedescribedasyourpsychologicalphenomenainhumans.Itiscommon knowledge that an individual employee can be critically affected by their behaviour at place of work. The emotional well being of an employee as well as the overall temperament has been known to have significant impact on decision making skills, job performance, leadership, Team Spirit and turnover. The performance of an employee is heavily affected by the feeling of the workers. Their emotions as expressed deliver much of the situation that directly influence on creativity, decision making as well as interpersonal relationships. It is necessary to analyse the effect of emotions on the job performance of an employee by investigating the relationship between interest, anger and trust level. Emotions at workplace are very important for the building as well as satisfaction of the employees. However anger is a precursor to aggression towards the colleagues whereas sadness is a result of job dissatisfaction. Emotion can be considered as a brief episode of synchronised alterations in the mind as well as the body which is directly responsible for affecting the performance level of an employee. And it is easier to assume that employee satisfaction as well as emotion is responsible for affecting the bottom line as well as decision making of an organisation (Northouse, 2018). Emotion or moods are interrelated and can be observed in high ranking CEOs as well as the bottom feeder of the organisational hierarchy. Emotion can either be positive or negative in the impact. They can influence the way an individual responds to a challenge, works under pressure and makes decisions. It also impacts the judgement while handling difficult decisions. Good morn and positive emotions are critical to a good decision making process. The emotional response of the employees has a knock on effect on the overall business proceedings and this means that the emotion as well as mood of the staff members is responsible for affecting company moral and may lead to a toxic or productive workplace environment. It is necessary develop the employees emotional intelligence quotient by imparting training which will result in a positive changes in the professional as well as personal lines of the employees. An individual employee who is happy has higher chances of being motivated which lead to greater number of positive interaction with the customers as well as the co-workers. Lack of appreciation as well as lack of engagement is responsible for increasing workplace discontentment which in turn leads to absenteeism. A negative emotion is responsible for influencing the staff turnover as well as the bottom line of the companies. Since the employees are the first point of contact between the client and the business organisation it is easy to assume that employees are in an extension the brand ambassadors of the company. Therefore, unhappy and unsatisfied people in the workplace are not likely to project the positive image of the attitudes and commitment of the company.
6 Employee satisfaction and realise experience is affected by emotions in a way very similar to that of customer experience which makes it critical to monitor employee mood and take mode of the issues that they highlight in their feedback. The employee behaviour is highly influenced by motion and certain aspects off the job profile can influence the emotions and affect the mood of employees which in turn may have significant impact on job satisfaction level. The workplace emotions can be summarised by defining the five elements of the Affective Events theory’ model which are openness, conscientiousness, extraversion, agreeableness and lastly neuroticism. Employee retention is only possible if the employees are satisfied. Measuring the emotional levels of the employees helps the organisation to make efforts which Motivate employees to deliversuccessfulresultandthusboostthecompanybottomline.Inordertomaintain competitivenessinthemarketitisvitalthatthehumanresource measuresthe levelof employee satisfaction in order to build and develop an environment which helps in extracting talented individuals by providing them opportunity to develop as well as flourish (Laschinger & Fida, 2014).
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7 References Černe, M., Sumanth, J. and Škerlavaj, M., (2016). 11. Everything in moderation: authentic leadership, leader–member exchange and idea implementation.Capitalizing on Creativity at Work: Fostering the Implementation of Creative Ideas in Organizations, p.126. Cho, Y.N., Rutherford, B.N., Friend, S.B., Hamwi, G.A. and Park, J., (2017). The role of emotions on frontline employee turnover intentions.Journal of Marketing Theory and Practice, 25(1), pp.57-68. Northouse, P. G. (2018).Leadership: Theory and practice. Sage publications. Laschinger, H. K. S., & Fida, R. (2014). New nurses burnout and workplace wellbeing: The influence of authentic leadership and psychological capital.Burnout Research,1(1), 19-28. Leroy, H., Anseel,F., Gardner, W. L., & Sels,L. (2015). Authentic leadership,authentic followership, basic need satisfaction, and work role performance: A cross-level study.Journal of Management,41(6), 1677-1697.