Management Principles: Case Study Report

This report discusses the case study of Frank Piechowski, a plant manager, and examines the external elements that impacted the company. It suggests the functions of planning and organizing to operate effectively and efficiently.

RUNNING HEAD: MANAGEMENT PRINCIPLES 0
REPORT ON CASE STUDY
(It is on the subject of describing Frank Piechowski hierarchical level in the company and
examining the external elements which impacted the company and suggesting the functions of
management so that company will operate effectively and efficiently)

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Executive Summary
Frank Piechowski, is the plant manager in the company to whom the instructions is given by the
vice president to appoint forty more impermanent workers. As in this case Frank is handling the
ethical dilemmas of the Somali workers so that work will be done smoothly. In this report it is
discussed that the Frank is the manager of middle level as he is receiving instructions from the
person who is at the top level in the organization that is vice president. In this the components of
the external environment is also examine to know the impact of elements in the company. The
elements are cultural, competitive, legal environment and stakeholders. In this report the
planning and organizing function is suggested to the company so that the company will operate
in effective and efficient manner. The recommendations is also provided to the company that is it
can make the performance standards, Maintaining records and also makes the groups of workers
for the prayers.

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Table of Contents
Executive Summary.........................................................................................................................1
Introduction......................................................................................................................................3
Frank Piechowski, Plant Manager...................................................................................................3
Elements of External Environment..................................................................................................4
Competitive environment-...........................................................................................................4
Stakeholders-................................................................................................................................4
Culture environment of Somali Muslims-...................................................................................5
Legal environment-......................................................................................................................5
Management functions which determine the efficiency and effectiveness of the company...........5
Planning.......................................................................................................................................5
Organizing....................................................................................................................................6
Conclusion.......................................................................................................................................6

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Recommendations............................................................................................................................6
References........................................................................................................................................7

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Introduction
Frank Piechowski is working as the plant manager in the company. He has taken the command
from the vice president to appoint forty new impermanent workers. Frank previously recognizes
from the past knowledge that the largest part of the new recruiter will be Muslim Somali
immigrant. The company appoints impermanent workers so that they can continue to exist in
extremely high competitive market. As to carry on in the highly competitive market they have to
maintain the lower production cost. Therefore Frank is troubled that the Muslim belief of these
Somali workers may be considered hard to have a smooth flow in the work. The purpose of this
report is to examine the external elements which impacted the company of the Frank Piechowski.
So that it can find out the achievement or breakdown of the company. The elements which have
affect the company as in what ways and to refer the two management functions so that the
company can operate effectively or efficiently. The plan of the report is to give the introduction
about the issue in the case study, to discuss and examine the case study by analyzing external
elements of the company. At last to provide the conclusion and recommendations based on the
analysis.
Frank Piechowski, Plant Manager
As per the case the Frank Piechowsk would be the manager of the middle level because he is
working as the plant manager in the company. As all the plant managers are on the middle level
in the organization. As in this case Frank had taken the commands from the leader which is in
the top hierarchy of the organizational chart. He is taking the instructions which he has to
perform it means he is doing the work which is formulated by the top level manager that is vice
president in this case. As the middle level managers is in the between of the organizational
hierarchy. The manager which is on the middle level is directly answerable to the managers
which are on the top level and gives duties or supervision to the managers who are in the lower
hierarchy (Daft, 2015). In this case Frank is also answerable for the work given by the vice
president to appoint forty more impermanent workers. As being a plant manager he has to
manage all plant operations every day and formulate the strategies that will increase the
efficiency, quality and security of the company (Ingley & Lockhartv, 2015). As in this case

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Frank is responsible for appointing impermanent worker because it helps in keeping the
production cost low and increases the efficiency of the company. So from the case it concluded
that Frank Piechowski is working as middle level manager in the company
Elements of External Environment
The External environment consists of all the elements which are outside the organization but
affects the functioning of the business. The business has to take action or respond to maintain
flow of operations (Machado & Davim, 2016). It can be of two types that is micro environment
and macro environment. As micro environment deals with the elements that have direct effect to
the company. They are competitors, stakeholders, suppliers, customers and channel of
distribution (Durai, 2015). The macro environment deals with the factors which are
uncontrollable for the company. As the company finds it difficult to control and it can only leads
to success when the company is capable to adjust with the changes. The macro environment
factors are economic, social, technological, legal environment (Argenti, 2018).
As in this case there are the elements which are outside the business and have impacted the
company. Which may leads to the achievement or breakdown of the company they are:-
Competitive environment- It is considered the variable external environment under which the
business operates. The competition will be higher, if the sellers are more of the related products.
If the consumers found the similar product but of lower price he will definitely buy that product.
As in this case there is more of competition in the market place in which the whole thing is based
on keeping the price of the products low. As in this case the company manufactures the
appliance and needs to exist in a highly competitive industry. The companies are opposing
mainly on the cost of the product. So the more pressure is to keep the production cost lower. For
this Frank is focusing on increasing the impermanent employees.
Stakeholders- It is considered the party which has interest in an enterprise and can affect the
organization. These are the workers, owners of the company (Opoku & Ahmed, 2015). The
stakeholder is the member of groups which is the support system of the organization as without it
the organization would dismiss (Eskerod & Huemann, 2016). As the Frank, Plant manager is
satisfied to a certain extent with the Somali group. They are few in number and are hardworking,

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responsible also agreed to work with the wages which company can afford to pay. It leads
positive impact to the company.
Culture environment of Somali Muslims- Culture is refers to the values, principles, traditions
which are considered to be same to the every person lives in the certain population (Singleton &
Spurgeon, 2017). As in this case the production might low because the spokesperson of the
workers said that the Somali group has to do the prayers five times daily in a day. As the plant
manager said that they can do take 15 min in a day for their five times prayers which leads about
an hour of declining in the productivity.
Legal environment- It is considered most difficult external factor which affects the company.
There are state rules, laws that every company has to follow in order to continue in the business
(Borland, Lindgreen, Maon, Ambrosini, Palacios, & Vanhamme, 2018). As according to the title
VII of the Civil Right Act of 1964 the owners of the company has to make the rational
arrangements for his workers religious practices (Dray, 2017). As in this case frank makes the
necessary arrangements for the workers so that workers feel satisfied. It leads positive impact to
the company.
Management functions which determine the efficiency and effectiveness of the
company
Planning
Planning is considered as the process of the organization which helps in determining the
objectives of the organization. It is the foremost activity which needs to be done so that the
company must know what, when, how, where the things to be done to achieve the goals and
objectives efficiently (Shinde, 2018). As in this case the problem of the company is to survive in
the highly competitive market by keeping the production cost low. As Frank believes that it can
achieve when impermanent workers are recruited. Frank Piechowski has to follow the planning
process to make the plans regarding redesign of the products, decrease the components cost of
the product which helps in lowering the production cost. It can also make the standards for the
performance so that the employees will work efficiently according to the pre determined
standard.

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Organizing
It is the step after planning which helps in determining the duties of the jobs, grouping the work,
and formulating the authority and responsibility relationship so that work will perform
effectively (Zanda, 2017). As the minor problem in this case is that frank is troubled that with an
entry of more impermanent workers, the sunset prayer which shift of second workers have to do
may become moreover difficult to work smoothly. So the manager can follow the organizing
function so that he can make duties of all the workers and established the authority responsibility
relationship. It helps in stability of work, establishing working relationship and scheduled the
work which leads smooth and effective workflow.
Conclusion
From the report it can be concluded that Frank is working as the plant manager, which
considered that he is middle level manager in the company. As in this case he works on the
command given by the vice president. Frank has to handle the problem occurring in the company
which includes cultural dilemma and others challenges faced by the company. The company is
operating in the situation where the competition is high so he has to maintain the cost of the
production so that the company can exist in the competitive market. In this report the various
elements of the external environment is discussed which all have impacted the company like
cultural environment of Somali Muslims, legal environment, Stakeholders of the company and
the competitive environment. At last the planning and organizing functions refer to the company
so that it operates effectively and efficiently in the competitive market.
Recommendations
 As the Frank accommodate the religious practices for the Somali Muslims but he is still
worried that it may be leads in declining the smooth workflow. So the Manager can keep
the records of the customers, stocks and make the performance standards for the
employees. This will helps the company in understanding that each customer is handled
in the correct way according to their needs.
 The company focused to keep the production cost low to exist in the competitive market.
For this the manager can redesign the product or can work on lowering the cost of the

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components used in the production of the products. So that it will help the company in
keeping the production cost low.
 The manager can ask the workers to leave in the groups for the prayers so that they will
not go altogether. This will help the company in maintaining the workplace environment
and work will be smoothly done.
References
Argenti, J. (2018). Management Techniques: A Practical Guide. Routledge.
Borland, H., Lindgreen, A., Maon, F., Ambrosini, V., Palacios, B., & Vanhamme, J. (2018).
Business Strategies for Sustainability. Routledge.
Daft, C. E. (2015). Principles of Management. CENGAGE Learning Custom Publishing.
Dray, G. M. (2017). The influence of the United States of America on Reaffirming the principle
of Equality in portuguese. Leya.
Durai, P. (2015). Principles of Management: Text and Cases. Pearson Education India.
Eskerod, P., & Huemann, M. (2016). Rethink! Project Stakeholder Management. Project
Management Institute.
Ingley, C., & Lockhartv, J. (2015). ICMLG2015- The 3rd Internation conference of
Management,Leadership and governance. Academic Conferences and Publishing Limited.
Machado, C., & Davim, J. P. (2016). Organizational Management: Policies and Practices.
Springer.
Opoku, A., & Ahmed, V. (2015). Leadership and Sustainability in the Built Environment.
Routledge.
Shinde, D. S. (2018). FUNCTIONS OF MANAGEMENT. Laxmi books publications.
Singleton, W. T., & Spurgeon, P. (2017). Measurement of Human Resources. Taylor & Francis.

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Sparrow, P., Shipton, H., Budhwar, P., & Brown, A. (2016). Human Resource Management,
Innovation and Performance. Springer.
Zanda, S. (2017). Building Efficient Management and Leadership Practices:The Contemporary
Relevance of Chester I. Barnard's Thought in the Context of the Knowledge-Based Economy.
Springer.