This report discusses the market expansion strategy for Airdri Company to grow and develop its business in new regions. It includes a situational analysis, external market analysis, and a growth strategy proposal.
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Student-Led Seminar Report on: The Entrepreneur Project ( 2019-2020) Title: Market expansion out of the London area to other regions by Airdri Company to grow and develop its business. Submitted in partial fulfilment of the requirements for the award of the degree of Bachelor of Arts In Business Entrepreneurship ( Top-up) Module:MKT 4007 AS1 Presented by:Tutor:
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Contents INTRODUCTION...........................................................................................................................1 ORGANISATION AREA INDETIFICATION..............................................................................1 LITERATURE REVIEW................................................................................................................2 DATA COLLECTION AND ANAYSIS........................................................................................2 Situational analysis.....................................................................................................................3 External market analysis.............................................................................................................3 Risk analysis...............................................................................................................................8 GROWTH STRATEGY PROPOSAL.............................................................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12
INTRODUCTION Marketexpansionisaneffectivestrategythathelpcompanyinimprovingtheir performance in new market place. As, it provide huge opportunities to business in expanding operational activities to attain higher growth. This type of strategy used when company wants to enter into new market that support them in capturing larger market share from its competitors. In this regard, company also includes who new customers are so that firm can easily engage them towards the specific brand image (Salemink, Strijker and Bosworth, 2017). Mainly, market expansion is refers to the business growth strategy in which company adopt a new market place. For attaining competitive success in new market, organisation responsible for investigating potential market and at the same time also take stock of their capabilities and assets. With the assistance of this, company can easily meet new and potential customers and provide them quality services as per their needs and wants. By this, organisation can increase their market share and also established its positive brand image in new market place. This will provide opportunities to influence or invite more and more customers towards its services that assist in increasing profitability level at competitive market place. In relation this, there are various tools and techniques such as SWOT analysis, PESTLE analysis, VIRO analysis and many more could be used by company to analysis internal and external environment wherein business wants to expand their operational activities. In addition to this, growth strategy proposal is also mentioned in this report that assist in improving the chances of attaining competitive advantage from its competitors at market place. ORGANISATION AREA INDETIFICATION Current report is based in the market expansion ofAirdri company to grow their business at new market place. Airdri is a small and medium size business organisation that operate their business UK for generating larger profitability level. Mainly, organisation selling dryers and air purifiers in market in order to increase their revenue. The main purpose of this company is provide high quality products and services to its customers as per their needs and wants in London. In order to enhance their organisational growth company also expand their business in different regions so that large number of customers get easily attracted or influenced towards its services. This will directly contributes in improving the chances of capturing larger market share from its rivals and also sustain in market for longer period of time. Mainly, company wants to 1
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expand their operational activities in new market i.e. USA because it provide huge opportunities toimproving their brand image into new area. Before expanding their business in new market area, it is important for company to analysis both internal and external environment as it help in determining the areas and resources that can be beneficial for company in enhancing their positive image in market place. LITERATURE REVIEW According to Kotabe and Kothari, (2016), As per current scenario, most of small and medium companies have plans to expand and grow their business in another area wherein they can easily increase their sales and profitability level. Thus, it is significant for business to effectively analysis the market and new business environment wherein company can be able to attain higher success and growth. At the time expanding and entering into new market, company often face various unique challenges that can be put negative impact over the performance level of business at market place. In addition to this, turning a small business into a big one is not be an easy task so that it is critical to effectively analyse all the strategies and tools for entering into new market area. For attaining the same, there are some important analytical framework that could be used by the business at the time of expanding their operational activities such as situational analysis, external market analysis, Risk analysis and growth strategy. All these can be effective in successfully evaluating all the necessary area in which firm can expand their business. This will contributes in providing opportunities to develop their positive competitive image by capturing larger market share from its competitors at new marker area i.e. USA. DATA COLLECTION AND ANAYSIS It is important for each and every business organisation to analyse internal and external environment before entering into new market or area. This can be provide various growth opportunities to expand their market share. Thus, it is significant for firm whose expand their operations into new market analyse all the area wherein they can operate (Virtanen, Björk and Sjöström, 2017). For attaining the same, there are various analysis that could be effective for company in analysing both internal and external business environment. Research aim: To investigate the importance of market expansion for business to attaining emerging opportunity in new market. A study on Airdri 2
Research objectives: To determine the role of market expansion in context to business organization. To evaluate the issues Airdri can face at the time of doing market expansion in USA. Research questions: What is the role of market expansion in context to business organization? What are the major issues Airdri can face at the time of doing market expansion in USA? LITERATURE REVIEW Role of market expansion in context to business organization According toMadura, (2020), When company wants to attain certain level of success that firm may start to think about the benefits of expanding their business in new market. This can be contributing in inviting new customers towards its services. Along with this, it also provides opportunity to add new customers that may assist in increasing profitability level of company at market place. With the assistance of this, company can build strong customer base through which company can established its competitive image at new market area. Apart from this, market expansion also provides benefit of enhanced economy scale. As, vendors and suppliers are much incentivized in order to provide discounts to company in generating huge profitability at market place. Issues Airdri can face at the time of doing market expansion in USA According toKeegan, (2017), entering into new market is not an easy task for business as it creates carious issues that can put negative impact over the overall performance of company at market place. This is the reason that business required proper plan, system and resources for successfully operating their business in new market place. In relation to this, change in market trends and customers wants sis major issues that create adverse impact over the expand of business in new market place. Political and legal environment is also a major issue that company could face at the time of expanding their business. Therefore, it is important for company to analyse market environment before expanding. This can be assist in providing assistance in improving their organizational growth at competitive market place. Situational analysis Situational analysis is a set of approaches used to evaluate internal and external factors in an organisation. It enables businesses to use market research to determine expected growth, 3
identify all new buyers, assess their competitors and determine the current situation of the company. Situational analysis" helps to establish a context for explaining the context in which the strategy is being implemented. It establishes a unified point of comparison for preparation and priority activities. For this, Airdri use some appropriate tools to analyse internal factors that affect the expansion of business at USA market place. TWOS matrix: The TOWS Matrix can be described as a structure for evaluating, creating, comparing and eventually deciding on marketing strategies. TOWS is determined to be a different variant of SWOT analysis that is one of the business tools. However, both are differentiated because of their varied arrangements concerning words. Eventually, SWOT analysis is done firstly and later on, it is followed by TOWS Matrix. With regards to this assignment TOWS matrix is done on the company named “Airdri” INTERNAL FACTOR EXTERNAL FACTOR Strengths (S) StrongBrand Image Airdri’sfinancial performanceis verystrongas compared to other rival companies. Airdrihasan innovative portfolio of varied products. The company has establisheditself as a strong brand witheffective marketing capabilities. Weaknesses (W) Deals in only hand dryersandair sanitizers. Thecompanyis overdependenton themarketofthe United Kingdom. 4
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Opportunities (O) For establishing itself in the US, Airdrihasthe opportunityof growingits business through acquisition. Advance technology will helpthe companyin increasingits distribution networkacross theUnited States. Strengths/Opportunities (SO) Airdrihascome upasastrong brandanditis doingexplicitly well.Therefore, low-costoptions insomeofthe products will help thecompanyin expandingits businessinthe United States. Withtheinitial increaseinsales andprofitability, the company will overcomethe losses because of the fluctuation in thecurrencyin different markets. Weaknesses/Opportunities (WO) Airdri’s collaboration with e- commerce and other smallcompanies willhelpthe organizationin growingrelatively fast. 5
Threats (T) Establishing and running the business can be difficult as they have to follow numerous legal andregulatory norms. Competitive environment. Oscillationin foreign currency and its exchangeof rates. Strengths/Threats (ST) Inorderto eliminatethe threati.e. competitive pressure,Airdri must use various marketing strategiesand mustimplement newinnovative products.This will help them in attracting customers. Weaknesses/Threats (WT) Airdrieishighly dominatinginthe UnitedKingdom thus, by reducing its dependencyinthe UK,thecompany canimproveits brand image in other partsof theworld, forexample,the United States. VRIO model RESOURCESVALUABLERAREINIMITABLEORGANISED Technology✔✖✖✖ Marketing✔✔✖✖ Human resource✔✔✔✔ Brand Image✔✔✔✔ As per mentioned table it is analysed that company has valuable resources such as technology, marketing, human resource and brand image. These sources provide assistance to company in expanding their business activities at global level. In addition to this,Airdri also have unique marketing strategies, skilled human resources and popular brand image. With the assistance of this, company can compete their rivals at new market place. When talk about inimitable resources company has talented and unique brand image that can be possible to copied by others. This can be effective in making company image more unique and competitive as 6
compare to its competitors. On the other side, Airdrihas organised human resources and brand image by which competitive edge from rivals can be easily attain. By this analysis, company have opportunity to expand their business in another location i.e. USA because of its advance technology, unique marketing activities, skilled and valuable human resource and competitive brand image. With the assistance of this, company can easily sustain in competitive market for longer period of time. External market analysis External analysis is refers to the important aspect which help in examine the industry environment. Mainly, it is consider as an objective assessment of changing market wherein business operates their activities. Any kind of changes in external market may directly affect over the company because it is totally uncontrollable and also dynamic in nature (Schaltegger, Lüdeke-Freund and Hansen, 2016). In relation to this,Airdri operate their commercial activities in London and at the same time also planning to expanding their business in new market i.e. USA with the aim of improving their market share by capturing larger market share from its competitors. PESTLE analysis It is consider as an important framework of macro environmental factor that used to analysis as well as monitor all the externalfactors that have profound impact over the organizational performance. Mainly, it is an important tool that useful when company start their business and also entering into new and foreign market. It provide clear understanding of situation of market to business so that expansion can be successfully done. This is the reason that Airdri use Pestle analysis as a tool to analyse the external market of USA: Political: It is one of the important factor for business at the time of expanding as it provide various rules and legislations that must be followed by company for operating their business successfully (Chaffey, 2019). In this context, USA has a strong democratic setup and also have a effective rule of law. As, USA market is effective for Airdri in expanding their business because the political environment is stable in nature and also have advanced infrastructure and technologies. This can be beneficial for company in sustaining in market place for longer period of time. Economical: This type of factor have direct impact over the company's long term prospects in market as it affect how business set their product prices to offer their 7
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services in market place. In USA, its economic system is well developed in which Airdri canoperatetheirbusinesssuccessfullyandatthesametimealsoimprovetheir competitive brand image. Social: USA is most developed country but it also face the issue ofagingpopulation which can increase the tax rates. This can be put adverse impact over the business at the time of expansion. In addition to this, people are generally health conscious and prefer to eat healthy and quality products. Thus, it is important for company analyse demand of customers before providing them services. This can be contributes in improving the possibilities of attaining higher satisfaction level. Technological: USA is a global leader in technology and also have long-standing fascination for technology. Along with this, USA has been at the forefront for adopting as well as applying advancement of technologies within the wide variety of fields. Use of technologies may have changed the way to things in undertaking business activities (Parker, Van Alstyne and Choudary, 2016). This is beneficial for Airdri in expanding theirbusinessastheyalso use newand advancementof technologieswithinthe operational activities. This will assist in improvising the possibilities of attaining success in market place. Legal: Each and every nation have their own government that includes specific laws and regulation that must be followed by company to operate their business. In this regard, USA has its own government structure and legal scheme. Therefore, operating its business in specified legal structure is important for Airdri while expanding its business in new country. As USA also provide a strong legal structure in which company can easily protect intellectual property rights and enhance their competitive image. Environmental: It is also important for company in maintaining eco-friendly environment at the time of operating into new market place (Tidd and Bessant, 2018). In this, USA has as extremely diverse geography, climate and wildlife. Moreover, USA also faces some of toughest weather conditions in the world. Thus, it is important for Airdri to analyse the same and operate their business accordingly. This can be beneficial in improving their positive brand image at market place. Porter's five forces 8
In a competitive environment, it is refers to the appropriate frameworks that used to analyse competition of business within the market place. With the use of this model, company can easily analyse the competition level within the new market. This can be beneficial for increasing the long term profitability and at the same time also established its competitive image. This type of model used by Airdri to analysis the competitive market. As it includes five forces such as: Competition in the industry: This factor is based over the number of competitors operate in market place. In USA market, large number of competitors along with equivalent products and services that they offer in market. This is the reason that this face includes high power so that Airdri needs to serve unique and high quality of products in market in order to compete their competitors. This can be beneficial for improving the performance level of company at competitive market by increasing its sales and profitability. Potential of New Entrants Into an Industry: In market place, there are number of companies are entering into new market for generating larger profitability. As it directly affect the overall performance for Airdri and also can be reduce its brand image. In this, new entrants into an industry has high power that can be reduce the demand of Airdri products. This is the reason that company offer their quality products at lower cost so that large number of customers get attracted towards its services (Kotabe and Helsen, 2020). Power of suppliers: In market place, company is totally depend over the suppliers as it also impact over the profitability level business. As suppliers has more power and also can be able to dive up input cost and push for other advantage. In this regards, there are number of suppliers and have moderate power to supply raw materials. As there are huge option in-front ofAirdri to buy raw materials from suppliers. Company buy material from suppliers who give materials at lower cost (Battistella and et. al., 2017). This can be effective in increasing profitability level at competitive market place. Power of customers: In market place, customers have ability to drive prices lower within the company as it is also affected by how many buyers are there. As customers has high power to drive the cost in which buyer can easily switch to another business who serve services at a low cost. In order to invite larger number of buyers, Airdri offer high quality services at lower cost. This can be contributes in improving the chances of profitability level at new market place. 9
Threat of substitutes: In market place, substitute good and services give threat to company in market place. In relation to, Airdri face high power of threat of substitutes in the industry. In order to compete their competitors, company produce quality and unique services along with affordable cost. This can be contributes in improving the possibilities ofcapturingbuyerattentiontowardsthecompanyanditsservices.Thiscanbe contributes in enhancing positive brand image at USA market and also established its competitive image for longer period of time. 4Ps of Airdri Marketing is considered as an important process that used by company to promote its products and services in new market with the aim of generating larger profitability. Along with this, it is also refers to the fundamental model for business that focus on company product, price, place and promotion. With the help of this, organisation can easily meet all the marketing objectives in the target market and attain competitive success. In this context,Airdri also use 4Ps of marketing mix in order to promote their business in USA market for capturing larger market share. These can be understood by following points: Product: It is an important aspect that used to fulfil customers needs and wants. Airdri includes different products including hand dryers air purifiers and many more which serve in market place with the aim of generating larger profitability (Vellas, 2016). In order to attain success in market place, Airdri also focus on producing high quality of services to its targets customers as per their needs and wants. Price: In order to increase sales volume, product price is one of the crucial element in which company set appropriate cost of their products line so that number of buyer can influenced and attracted towards the same. In relation to this, Airdri use competitive pricing strategy in which company set their product price as per competition in market place. With the help of this, company can influence their customers to buy products as per their needs and wants. Place: It is significant for company to identify right place to sell their products so that it can easily reach larger number of customers in an effective manner. Currently, Airdri operate their business in London but also wants to expand their business in USA for capturing attention of new customers towards its services (Blank and Dorf, 2020). It may 10
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improve the possibilities of increasing strong customers base through which Airdri can attain competitive success in market. Promotion: This type of factor is all about communicating the values within the market and also promote their unique brand image by using different promotional channels such as advertising, direct marketing, sales promotion and personal selling. By using this, Airdri can easily get the target customers and at the same time also established its competitive brand image at wider market place. Ansoff Matrix: It is refers to the strategic planning tool that provide an effective platform to business organisation in developing strategies for future growth. Mainly, it help in determining the risk that a specific growth strategy expose you move from one section to another. This is the reason that Airdri use this type of matrix as it provide strategic direction to improve their brand image in new market place. This can be understood by following points: Market penetration:It is an important strategy in which company focus on selling existing products in existing market place with the aim of inviting more and more customers towards its services. In this, Airdri needs to find new ways to increase loyalty of customers by delivering quality products as per customers needs and wants. Market development:This type of strategy is refers to the effective approach to invite new customers by selling existing products into new market place. In context to this, Airdri enter into new market i.e. USA and serve existing products with the aim of inviting new customers (Keegan, 2017). This type of strategy is also effective in increasing its sales and profitability by offering quality products as per customers needs and wants. In order to improve their market share, Airdri also use different sales channels to communicate with new and target customers. By this, company can capture larger market share from its competitors and at the same time also established its positive brand image. Product development:Under this type of strategy, company focus in introducing new products into existing market with the aim of influencing their buyers. This can be contributes in providing opportunities for inviting existing customers in order to attain competitive success in market (Madura, 2020). For this, company also take customers 11
feedback in relation to development of new products. This can be improve the chances of increasing the sales volume. Diversification: This type of strategy is quite risky because it focus on selling new products into new market. Mainly, it required enough research and fund to entering into new market along with innovative products. This can be effective when company have proper knowledge about the new market and customers demand. Uniqueness and innovationinproductlinemayassistinimprovingthepossibilitiesofattaining competitive edge from its competitors. From the above mentioned strategies, market development is an effective approach for Airdri in order to enter into new market. It provide huge opportunities in improving their market share. In this context,Airdri is going to expand their business activities into USA for attaining success. For this, company needs to undertake an effective research that provide all the important area in which company can easily improve their competitive performance. With the use of this, Airdri can grow their business and at the same time also reach new customers in an effective manner. This will directly contributes in increasing customers base and also increased revenue in new market place. Risk analysis Risk assessment is a technique that allows company to recognise and manage possible challenges which might hinder key business initiatives. In order to carry out a risk analysis, the organisation must first evaluate the key risks to the business and then assess the probability that these threats will eventuate (Glover and Kusterer, 2016). In relation to this, there are various risk that could be faced byAirdri at the time of expanding their business activities in new market place. By analysing all the risk factors company can easily eliminate the negative impact and at the same time also enhance their performance at competitive market place. As there are some major risk factors that needs to be analysed before expanding: Employment risk: Employing people and at the same time managing team also refers to the employee risk that company can faced at the time of operating their business in market place. This is the reason thatAirdri needs to manage their employees and provide them appropriate job roles so that they can give their best efforts for accomplishing competitive success (Singh, Pattnaik, Gaur and Ketencioglu, 2018). 12
Global environment risk: As per current scenario, environment of business is dynamic in nature that includes various changes that can be put negative impact over the operational activities of company. At the time of expanding business at global level, company is responsible for managing all the uncertain aspects and factors so that negative impact can beeasilyeliminated.Bymanagingthesame,companycanimproveitsoverall performance level at global level. Financial risk: While expanding business activities at international market, enough fund and financial resources are important as it help in successfully operating. Without proper fund, firm can not be able to improve their performance. Therefore maintaining as well as managing enough financial resources may assist developing positive image at market place. By analysing all these type of riskAirdri can easily operate their business in USA market and at the same time also capture market share by influencing its customers towards its services. GROWTH STRATEGY PROPOSAL Growth strategy is refers to the important action plan that allow business organisation to accomplish their success by capturing larger market share from specific rivals. Thus, it is significant for company to effective analyse the market trends and situation with the aim of developinganappropriatestrategyproposal.Inthiscontext,Airdriisasmallbusiness organisation that operate their business in London and also wants to expanding their commercial activities in new market i.e. USA with the hope of generating larger profitability level. At the time of expansion, company also set their specific goals and objectives that provide direction to operate in new market. This will provide path or opportunities for capturing customers attention by serving their best quality of products and services as per their needs and wants.In this context, as per above mentioned internal and external analysis it is evaluated that company focus in implementing innovation within their product line so that attention of customers can be easily grabbed. Along with this, it can be a biggest opportunity forAirdriin expanding their business in another country i.e. USA. In this serving unique and innovative services to new customers may is in influencing them towards the company. This can be directly contributing in increasing profitability level of company at market place. Furthermore, while expanding their business in new country,Airdrialso attain huge customers and advantages in inviting more and more customers towards its services. This is the reason that operating business in new market may 13
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assist in improving the chances of attaining competitive advantage from its competitors.In order to attain competitive advantage in market place, Airdri usePorter's Generic strategy as an effective approach that can be determine the direction in which company can improve their performance and also able to beat their competitors in market.It includes different strategies applied by company to attaining growth opportunities in wider market place. These strategies can be understood by following description: The Cost leadership strategy:It is an effective strategy that used by company to gain competitive advantage in market place. In this, company produce its quality products at lower cost in order to capture customers attentions. Along with this, a low cost producer use optimum resources and at the same time also exploit all the sources that can provide cost advantage to the business. By providing quality products at low cost may assist in inviting customers in new market place. The Differentiation strategy:It is important for company to produce unique and innovative products to established its famous brand image in new market place. In order to attain competitive advantage, organisation seeks to be unique within the industry along with some innovative dimensions that are widely values by its buyers (Tukker and Tischner, 2017). By delivering innovative products in market place assist in meeting customers needs and also provide them better satisfaction level. With the assistance of this, company can established its competitive image at market place. The focus strategy:This type of strategy is also effective for company in attaining competitive edge as it focus on choice of narrow competitive scope within the industry. In this company select a segment within the market place for serving quality products. Mainly, it includes two variants such as: in cost focus organisation seeks a cost advantage in its specific target market and on the other side, in differentiations focus company focus in differentiation in target market segments. With the help of this organisation can meet customers needs by providing them services as per their actual needs and wants. As per above mentioned strategies, Airdri use the cost leadership strategy for establishing a competitive advantage. This is possible by having lowest cost of operations within the industry (Hertenstein, Sutherland and Anderson, 2017). In this, Airdri could be the lowest cost producer and also focus on the overall quality. This can be effective in earning higher returns and competitive benefits by offering products and services at a lowest price. This is related with the 14
internal and external analysis of market because it provides assistance in developing their business activities at market place. CONCLUSION Fromtheabovementionedreportitcanbeconcludedthatimplementinggrowth strategies are effective for business in expanding their commercial activities in new market place. As it also provide a proper direction in which from can improve their positive brand image by serving best quality of products and services. This can be appropriate in meeting market needs and demands. Thus, it is important for organisation to effectively analyse the market where they wants to expand their business. For this various tools and techniques has been applied like situational analysis, internal or external analysis, competitive analysis, risk analysis and many more. All these can be assist in improving the possibilities of attainment of competitive edge from its competitors. At the time of expanding business at new market company is responsible for analysing the external environment in order to eliminate the negative impact by maximising the positive impact. With the assistance of this, company can easily improve their performance and also attain competitive edge from its competitors. 15
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