Management Report on Talent Management at Marks & Spencer

MANAGEMENT REPORT

Table of Contents
INTRODUCTION...........................................................................................................................3
Company overview......................................................................................................................3
Issue statement.............................................................................................................................4
Benefits for M&S in dealing with talent management issue.......................................................6
Recommendations for improvement............................................................................................6
CONCLUSION................................................................................................................................7
REFERENCES................................................................................................................................8

INTRODUCTION
Talent management is the commitment of multinational company to recruit, develop, hire
and retain the most applicable and talented workers available in job market (McKean, 2014). It
is useful and beneficial term when it describes a firm commitment to manage applicants
effectively. The present report is based on Marks and Spencer organization established in UK,
they operate their business across the world. This study explains the current issue facing by
company, applicable theory and justify recommendation to reduce the issue that is poor talent
management. Furthermore, it clarifies the benefits for that firm in dealing with problem which
impact on overall business operations.
Company overview
Marks & Spencer is leading British multinational retailer in London, UK, they provide
great quality clothing, food as well as home products to its consumers. The company is founded
by Michael Marks ad Thomas Spencer in 1884. They have about 1,0000 outlets, a figure that
consider 300 main stores and wide network of simply food convenience stores. It is considered
as the first British retailer to make pre-tax earning of over £1 billion, in spite of that subsequently
M&S went into sudden slump, which took their stakeholders and firm by suspire. Food sales of
company increasing more and more rather than clothing sales which fallen down. In order to gain
popularity and increase profit, they began to sell branded and high quality food products like
Kellogg's corn flakes.
In recent time, organization is recognized as UK Fifth biggest retailer, it is undergoing a
tumultuous period in their general and fashion merchandise arms. In additional to this, company
cater range of financial services to people including current account, credit cards, saving and
mortgages, all these services help to build their strong and powerful image within market place.
They also launched its new clothing collection for children with eczema by considering their
needs and preferences. Firm operates through two segments: International and UK. The global
segment consist of M&S owned businesses in republic of Europe, Asia and Ireland together with
international franchise functions. Along with this, organization is occupied in delivering its own
brand clothing, home and other products in their physical outlets and online both in nation and
internationally.