Major Developments and Changes in Australian Retailing System

Running Head: MANAGEMENT 0
RETAIL MANAGEMENT

MANAGEMENT 1
Executive Summary
This report outlines about Australian retail industry including the major changes and
development, drivers for the respective changes, and its future face. The retail industry of
Australia contributes nearly 4.5% to its GDP where the retail sales grew 3.7% in September
2018. Woolworths and Coles are two of the major Australian retail players dominate the
market and thus making it duopolistic in nature. However, with entering of other players in
the market such as Aldi and Costco, the competition is getting more intense with creating
threat for the small convenience stores.
The key driver of retail format change in Australia includes change in technology with
shifting purchase through online and mobile applications, rise of e-commerce platforms,
changing customer expectations and experience, self-service automation, and influence of
social media. Consumer preference and behaviour is the another driver in relation with the
retailing system of Australia.
The future face of Australia retail industry is also changing with virtual reality in shopping
experience, shop bots, smart mirrors, Omni channels payments, beacons and robotic
assistance in the stores. This report is intended to explore all these changes and developments
impacting the Australia retail industry towards progression in retail life cycle.

MANAGEMENT 2
Table of Contents
Introduction of retailing system in Australia........................................................................3
Major developments and changes in Australian retailing system.......................................3
Key drivers of a retail format change in Australia...............................................................4
Future face of retailing in Australia.......................................................................................5
Conclusion and Recommendations.........................................................................................7
References.................................................................................................................................8