Management Skills Report: Boots, Principles, Role and Influence

This report examines the critical importance of effective management skills within organizations, using Boots Dagenham Heathway as a case study. It details how management skills are crucial for planning, decision-making, problem-solving, and motivating staff, ultimately aiding in the attainment of or...Read More

Management Skills-
CW1

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY...................................................................................................................................1
Importance of effective management skills.................................................................................1
Describing of the key principles related to the management and development of people within
organizations................................................................................................................................2
Role and Influence of management within an organization........................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Management Skills refer to those skills which are quite helpful for the management to
determine the way the operations of an organization have to be managed and the functioning has
to be done in the right manner (Engel and et.al., 2016). Thus in this way it can be said that
management can achieve the different types of goals and objectives effectively and efficiently.
This report is based on Boots Dagenham Heathway. It is facing problems and issues because a
decision by the parent company to close boots stores has caused anxiety among the staff
members. In this report, there will be detailed focus on explanation of the importance of effective
management skills, describing of key principles related to the management and development of
people. Additionally, discussion on outlining of the role and influence of management within an
organization will be made as a part of this project.
MAIN BODY
Importance of effective management skills
Effective management skills are quite important to be considered within the organizations
(Haqaf and Koyuncu, 2018). It is so because by considering these skills an organization will be
able to make sure that the management of the operations is done in the right manner and the
functioning can take place correctly which will be helpful in the attainment of the goals and
objectives in the future. The management skills attain a particular importance due to the
following reasons-
 To make the appropriate plans- With the use of management skills the creation of
appropriate plans can be made within the organizations (Hoffman and Tadelis, 2018).
Thus in this way the organizations can make sure that they are able to attain the relevant
goals and objectives effectively and efficiently. In Boots Dagenham Heathway they will
be important for the purpose of creating important plans in the future.
 To take important decisions- Using management skills is quite crucial because they
help in taking important decisions in the future (Mansour and et.al., 2020). Thus in this
way the firms are able to make sure that the different types of short-term, medium-term
and long-term decisions are taken in the future without problems and issues. Presence of
management skills thus helps in taking these type of decisions effectively and efficiently
without facing any kind of problems and issues in the future. Thus in Boots Dagenham
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Heathway they will be crucial to take decisions which are important for the future of the
organization.
 To solve the problems- Management skills are important in the organizations because by
making their use the different types of problems can be solved in a highly effective
manner. Therefore for Boots Dagenham Heathway they will be crucial so that the
problems are solved in the right manner.
 To ensure higher-level of motivation- Using Management skills is very important in the
organizations so that higher-level of motivation of the different people in the
organizations can be ensured. Thus in this way Boots Dagenham Heathway can ensure
that the different staff members can be motivated so that the goals and objectives are
attained.
 To help in the attainment of goals and objectives- With the use of appropriate
management skills the relevant goals and objectives can be attained within the
organizations. Therefore, In the context of Boots Dagenham Heathway it is quite
important that the goals and objectives are attained through the application of these skills.
 To smoothly manage the operations- By making the use of effective management skills
management of the operations can be done smoothly. Thus, In the context of Boots
Dagenham Heathway it is quite important so that the management of the operations can
be done highly smoothly which will be helpful in the attainment of goals and objectives.
Describing of the key principles related to the management and development of people within
organizations
There are various types of key principles which are related to the management. These
principles are explained as follows-
 Planning- Planning is an important principle within management. This is so because the
managers are required to create short-term, medium-term and long-term plans for the
future which can be quite helpful for them (Pandey and et.al., 2019). Therefore it is
important for Boots Dagenham Heathway that the use of proper plans can be made by the
managers which will not only ensure the smooth functioning of the organization but will
also facilitate the development of people in the right way. This is so because the
managers will be able to identify and set proper plans so that the people can be managed
properly. Further with the use of planning approach identification of development
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opportunities for the people can be done which will help in ensuring that they can be
developed for the future roles with perfection.
 Organizing- Organizing is also an important principle within management (Pankowski
and Walker, 2016). The reason is that Organizing includes various aspects such as
Delegation, Authority, Responsibility, Accountability. Its use is crucial in Boots
Dagenham Heathway because the use of organizing approach will be helpful in the
organizing of the way the organization is managed and operated. Thus in this way the
management of the organization can be handled in a right way without facing problems
and issues. Also with its use it can be ensured that the development of people is done in a
right way effectively and efficiently. This is so because they can be provided with
authority to take actions and decisions, responsibility can be created for the authority and
accountability can also be created for authority. Thus this will be helpful in the
attainment of different types of goals and objectives in the future.
 Staffing- Staffing is a crucial principle within management. The reason for this is that the
HR department of the firms is required to ensure that the staffing requirements of the
organization are fulfilled properly. In the context of Boots Dagenham Heathway it is
quite crucial that the staff members are recruited if there is a demand for them in the
organization. Here the HR managers are required to take appropriate actions. This will
be quite helpful in ensuring that the management of people can be done in the right way.
Also it will help in development of people because the presence of staff development
activities will be helpful in identifying the areas where people can be motivated to
develop which will help in the attainment of the organizational goals and objectives.
 Directing- Directing is also an important principle within management (Sirotiak and
Sharma, 2019). The reason for this is that by making the use of Directing the managers of
the firms can take important decisions and give important orders. This helps the
management in order to ensure that the work can go on effectively in the firm without
problems and issues. Thus In the context of Boots Dagenham Heathway it is important
for the managers to make the use of this approach as it will be helpful in getting the work
done from the people. Also development of people can be done in the firm as their weak
points can be pointed out by the managers which will help in the attainment of the desired
goals and objectives without facing problems and issues.
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 Controlling- Controlling is a crucial principle of management. This is so because it has
to be used if the desired goals and objectives are not being achieved. Thus this can help a
lot if the deviations and variations are witnessed in the goals and objectives. Thus the
approach of removing these deviations and variations can be used properly. Therefore it
not only helps in managing people properly but also helps in the development of people
because if the performance of employees in the organization is not good then relevant
actions can be taken regarding the same so that improvements are witnessed. Thus it is
needed in Boots Dagenham Heathway.
Role and Influence of management within an organization
There is a particular role and influence which management creates within an
organization. In Boots Dagenham Heathway the role of management is explained as follows-
 To create proper plans- The management has a role of creating proper plans within an
organization (Tatham and et.al., 2017). Boots Dagenham Heathway's management needs
to ensure through the creation of proper plans the different types of goals and objectives
can be attained.
 Motivation of people-The management also has to make sure that the motivation of
different people within the organization can be done properly. In the context of Boots
Dagenham Heathway it is quite important for the managers to make sure that the use of
motivation theories can be made so that the people can be motivated to attain the relevant
goals and objectives.
 To ensure proper functioning- It is the role of the management to make sure that
functioning of the organization can be done in a right manner. Therefore it is important in
Boots Dagenham Heathway that the functioning is done properly which will help a lot in
the attainment of goals and objectives.
 To enhance the overall performance- The role of management within the organizations
is that it should aim for the enhancement of the overall level of performance. Thus, In
Boots Dagenham Heathway it is crucial because it ensures that the performance level can
be increased in the right manner.
 Determining goals and objectives- It is important for the management to determine the
particular goals and objectives which can be attained in the future. Therefore, In Boots
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Dagenham Heathway it is quite important that the determination of the goals and
objectives for the future can be made.
 Guiding the subordinates to achieve the goals and objectives- It is important for the
management to make sure that the subordinates are provided guidance so that the
different types of goals and objectives can be attained highly effectively and efficiently.
In Boots Dagenham Heathway the management has to ensure that the appropriate
guidance is provided to the subordinates so that the goals and objectives are attained
properly.
 To solve the problems- The management of the firms has to focus on the solving of the
different types of problems which are being faced by the subordinates in the
accomplishment of their day-to-day work and tasks. Thus, In the context of Boots
Dagenham Heathway it is quite important that the management is able to identify the
problems and solve them in a right manner.
Further there is also an influence which is created by the management on the organizations. This
influence is explained as follows-
 To initiate performance- The management in the organizations can initiate the desired
performance from the subordinates. Also the management can make sure that the
subordinates are properly motivated which will help a lot in the attainment of the goals
and objectives. Therefore In Boots Dagenham Heathway it is important from the point of
view of the manager that the initiation of the performance can be done which will be
quite helpful for the managers.
 Monitoring and Controlling- Due to the influence created by the management of the
organizations monitoring and controlling can be done properly (Terziev and Nichev,
2017). In this way the managers of Boots Dagenham Heathway can make sure that they
can monitor and control the subordinates thereby making them work properly to attain
the goals and objectives.
 Leadership- The management creates an influence in the organization through the
display of proper leadership skills (Toran, 2017). Thus in this way the management of
Boots Dagenham Heathway can make sure that the use of leadership skills can be made
so that the attainment of goals and objectives can be done.
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 Power of delegation- The management of the organizations can create an influence
because it can use delegation to delegate the authority effectively for getting the work
done. Thus, In Boots Dagenham Heathway it can be quite important to achieve the goals
and objectives.
CONCLUSION
From the above report, it can be concluded that management skills are quite important for
being considered by the organizations so that the functioning and operations of the organization
can be managed properly. There is an importance of effective management skills so that the
management can be handled in the right manner. Principles of management are quite important
for the development of people who are working within the organization. There is a role and
influence of management within an organization because of different reasons and this is crucial
so that the goals and objectives are attained by an organization in a highly effective manner.
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REFERENCES
Books and Journals:
Engel, L. and et.al., 2016. Identifying instruments to quantify financial management skills in
adults with acquired cognitive impairments. Journal of clinical and experimental
neuropsychology. 38(1). pp.76-95.
Haqaf, H. and Koyuncu, M., 2018. Understanding key skills for information security managers.
International Journal of Information Management. 43. pp.165-172.
Hoffman, M. and Tadelis, S., 2018. People management skills, employee attrition, and manager
rewards: An empirical analysis (No. w24360). National Bureau of Economic Research.
Mansour, A. H. and et.al., 2020. Health-care workers’ knowledge and management skills of
psychosocial and mental health needs and priorities of individuals with COVID-19.
Mental Health and Social Inclusion.
Pandey, D. K. and et.al., 2019. Self-management skills and behaviors, self-efficacy, and quality
of life in people with epilepsy from underserved populations. Epilepsy & Behavior. 98.
pp.258-265.
Pankowski, J. and Walker, J. T., 2016. Using simulation to support novice teachers’ classroom
management skills: Comparing traditional and alternative certification groups. Journal
of the National Association for Alternative Certification. 11(1). pp.3-20.
Sirotiak, T. and Sharma, A., 2019. Problem-based learning for adaptability and management
skills. Journal of Professional Issues in Engineering Education and Practice. 145(4).
p.04019008.
Tatham, P. and et.al., 2017. Supply chain management skills to sense and seize opportunities.
The International Journal of Logistics Management.
Terziev, V. and Nichev, N., 2017, March. Research on the management skills and abilities
acquired in the military education system. In CBU International Conference on
Innovations in Science and Education.
Toran, M., 2017. Does sense of efficacy predict classroom management skills? An analysis of
the pre-school teacher’s professional competency. Early Child Development and Care.
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