This article discusses the soft skills required for effective leadership and management in organizations. It covers topics such as effective communication, team roles, and technology in human resource management. It also explores the legal and ethical responsibilities of stakeholders in organizations.
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Running head: Managementskills1 Management skills Name of student Institution Date of submission
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MANAGEMENT SKILLS2 Proper management comes from the adoption excellent leadership skills. To interact with team members positively, a good leader has to possess some soft skills. In candidates hired for leadership roles or positions, these are the skills that their employers do look during a job search. A leader who applies these skills to his leadership can gain the trust of those around them hence being of significant influence. People would also tend to love a leader with such excellent leadership skills. Those article discusses some of these soft skills that a person needs to have so as to be a good leader. However, the list of skills is so long and this text only focuses on a few that are of importance (Crossbie, 2005). These management skills could help a business to rise above its competitors as they foster unity in the company. A good leader should be one who does not have to be probed every now and again because of some irregularities or unethical practices. He should be a person with integrity and can protect the image of the organization at all costs. Effective communication is a necessary tool that can help people work together in the quest to achieve more. According to Belbin.com (n.d.), teams can work effectively in leadership development, management training, and conflict management as well as employee engagement. Formulating the constitution for effective teams can be enabled by their defined roles which include social, action-oriented, and thinking roles. In an organizational context, the roles of the teams provide directions on what is required of the team members. Therefore, establishing leadership is the primary factor that can help foster trust through transparency and honesty. The idea will enhance the judgment of leader hence prompting employees to have effective teams with practical skills. All business organizations are required always to maintain an effective communication because every party needs to understand what message is being transmitted to them. For instance, the leadership or management team in an organization are well equipped with
MANAGEMENT SKILLS3 communication skills to enable them always make the right moves when it comes to communication (Evans et al., 2017). As a result, they ensure to engage in listening, manage their stress and assert themselves in a manner that is respectable. This provides that their issues do not affect their conveyance of the message. According toMeredith Belbin, for teams to achieve their goals and objectives, it is essential for all the team members to have well established and clearly defined responsibilities to perform effectively (Belbin, 2010).To establish a more balanced team, organizations should make sure that their team members understand their roles. Belbin suggests that particular roles played by team members within an organization tend to be more extraverted while others are introverted. According to Meredith Belbin, personal profiling system within an organization depends widely on various factors such as alignment of organizational and individual goals, leadership influences and reward systems among many others. Through established team roles, a leader should try to learn and build relationships with the team. The concept entails learning the motivational factors, personality trait the get the full potential from individual workers. As a result, assigning roles among the team members, especially the social roles will be enhanced to guarantee effective teams. Additionally, fostering teamwork through encouragement and sharing of information can help strengthen the team and discover weaknesses. Therefore, Belbin team roles can be used to identify the talents and the roles of a team through analysis that enhances their effectiveness (Belbin, n.d.). Also, the instrument of Belbin team roles can take a team to a higher level through identifying areas of individual development which can result in a productive discussion with new insights.
MANAGEMENT SKILLS4 Arguably, it is not easy to show the relationship between the roles of team with a specific personality of an individual within an organization. Also, despite having well established and defined roles within a team, interaction between different people within an organization can lead to conflicts. However, this can be avoided through embracing people’s diversity and differences within an organization. For organizational to be successful there is need to reorganize the workforce, system, processes, and structures. In the change initiative experienced, the organizational budget had to be restructured to accommodate the new initiatives. The workloads in the different departments of the organization also had to be adjusted for successful execution of the initiative. If not well implemented, adjusting the workload may be met with resistance from some members of the workforce. The change initiative required information and data related to the organization. It was, therefore, essential to adjust the systems to provide accurate information and analysis to facilitate the improvement of data and information technology infrastructure. Alignment of the change initiative required stakeholder commitment at all levels and the management had to adjust the system of governance. Finally, it is important to note that change initiatives come with considerable ambiguity and uncertainty. As such, the costs of the project may not be defined precisely whereas the organization may be in doubt as to whether the change willbesuccessful.Otherareasthatcultureaffectschangearetheemotionalimpacton employees’ habits and social dissatisfaction. I will use the foundation of management skills in my future career in the field of psychology. For instance, I will use organizational management to work in my future career in the field of psychology. These are important because they will equip me with the ability to solve
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MANAGEMENT SKILLS5 organizational problems and lead the company into success. I will also apply effective communication by ensuring that I am more open about my opinions which may help in the decision-making process. Working in groups will also strengthen me and lead to the success of the company. Lastly, whenever conflicts arise between employees, I will use the resolution skills to solve all problems and ensure each employee is comfortable in their working area. Human Resource Management Human resource management is an umbrella and a contemporary term that describes both the management and development of employees in a company, organization or business. HRM involves the overseeing of everything that relates to the management of an organization's capital. Human resource management, therefore, entails a number of operations which include; staffing and recruiting, benefits and compensation, learning and training, organizational development and employees' relations. Human resources professionals are faced with a number of challenges in their environments of work, and it is upon them to be prepared to handle the issues. Human resource managers in today's business world must, therefore, understand how things work so that they can be in a position to speak comfortably the language of business leaders which gives them an impact that is measured and proven on the business objectives(Delaney, 2014). The effectiveness of an improvement plan for human resource management There has been a heated debate on the linkage between human resource management practices and performance. It is widely believed that human resource management practices are linked to employee performance via various human resource outcomes, for instance, commitment, engagement, motivation, and competence. Nonetheless, linking human resource outcomes directly to human resource practices is quite simplistic.
MANAGEMENT SKILLS6 The first step towards the implementation of these changes is the identification of these shortcomings whether systemic or process related; the second stage will be looking for measures and plans that address these shortcomings(Jackson, 2007). In analyzing these measures to be taken the practitioners have first to ensure that these procedural changes indeed lead to the desired outcomes, they also have to guarantee that these measures do not affect other sectors of the system. The above ensures that the systems adopted are valid and reliable something that has been advocated for by many organizations. These measures are made possible through support from committed organizational leaders who are involved both physically and financially. Organizational boards who are the leaders, in this case, should work together with the necessary authority be it the government or the civil society in a bid to ensure that there is a nationwide quality improvement. The patients should also be included in these processes by being given a platform to give their feedback on the quality of service delivery from the practitioners. Impact of technology on Human resource management It’s not long ago; business management solely depended on manual physical and mechanical ways of doing things. According toMelville and Kraemer2004 fundamental dynamism have been witnessed from the way traditional businesses operate, relate and engage with their both current and potential clients. Discovery of internets, mobile platform technology and robust communication protocol which are affordable and seamless across all platforms: they have created endless potential opportunities; they can be applied, thereby outcompeting and occasionally outdating working structures that have existed for a long time.
MANAGEMENT SKILLS7 Times have gone where one had to visit the HR Office for accounting his or her work done, time to arrive and leave the workplace and many more. With a button click or a phone call, the HR can confirm any task pertaining to his or her office without leaving the office. In addition, employees and client also enjoy similar benefits as well. In reference to Ulrich 2011, technology is daily changing, influencing how businesses in the world operate. Its impact is experiencedinallaspectsoftheday todayoperationsofthebusiness(Ulrich,2011). Communication inhibitors within the business world that have existed are being eliminated by this revolution both commercial and technological. Structural unemployment is often caused by advancement in technology which replaces workers with robots, leaving them to retrain for new skills and positions. When this does occur, the workers being replaced by these robots ought to get training in computer operations if they want to continue working in the same industry. Most of them end up managing the robots in doing work that they used to do. It is worth noting that not all of these workers are in the position to access further training to continue carrying their duties and earning an income. As a result of this, they completely lose their jobs and have to start all over again in search of something to do which is always a tough thing to do. Structural changes, therefore, may cause temporary to long-term unemployment due to lack of skills by those who are experiencing a new world of technology. This forces many to look for some training in other fields or train for new jobs. Even in situations where new jobs are created, they usually land to those who are more skilled and educated. It, therefore, means that whenever there is unemployment that has been as a result of technological advancement, the effects are usually irreversible and hence many members of the society end up suffering in the long run.
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MANAGEMENT SKILLS8 Legal and ethical responsibilities affecting human resource management In various degrees, the world of business will interact with the legal realm in some ways. Law is essential in this world since different laws will affect the business operation. For example, the Law of Contracts will have a considerable impact on business since business relationships will need to be sealed through the use of a contract. There are various laws which still have an effect on business, for example, the government laws such labor laws, tax laws, and regulatory laws and so on. With this in mind, there are various skills which will be essential for a non-legal person in the world of business and as an employee. Legal training will be highly beneficial to a business person since for every business transactions law will be involved. The legal training that the businessperson should have to make firm decisions will focus on ethics and laws. Some various persons will fail to make the right choices, and hence they will face ethical issues and legal issues as well. Ethics will be based on what is morally right. For the legal part of the training, the training should highly focus on the contract law since, in every transaction, a relationship shall be made. The relationship can only be formalized through a contract. Understanding the basic rules of a contract which will involve concepts such as an offer, acceptance, consideration and legal capacity will be highly essential. The legal training will also include the training of government laws which will have a significant impact on one business. Legal training in this sector will prevent legal issues from arising, and the knowledge in these various laws will be helpful in solving the legal problems plaguing the business. There are various characteristics of stakeholders which include; a stakeholder is a person who stands to gain or loss upon the failure or success of the organization. At any times, an
MANAGEMENT SKILLS9 organization may be faced by a crisis which may expose it to financial constraints. In this situation, a stakeholder maintains his/her position of supporting the organization's activities until the time it will catch up. Secondly, another characteristic of the stakeholder is being accountable for the organization. In this case, a stakeholder should be accountable for whatever mess he/she commits in the organization. This requires him/her to be questioned and therefore face the repercussions in every mess they have committed. Also, another trait of a stakeholder is participating in the project. Every stakeholder is required in this case to give his/her input in the project whether he/she is not or is contented with theproject(Herremans,Nazari&Mahmoudian,2016).Thisappliesirrespectiveofthe stakeholder being happy to work with a project team or not. Besides, another characteristic of the stakeholder is being affected by the output of the project. This means that a stakeholder is responsible for the poor output of the organization and therefore, his/her becomes the center of questioning or congratulatory if the organization has failed or has succeeded respectively. Managers usually play an important role in encouraging employees in an organization as well as supporting their managerial inventiveness. Research on the subject of managerial administration has laid bare the necessity for managers to understandthe culture and climate of their organizationin the achievement of organizational objectives. According to Nahavandi transformational leadership concepts builds a competent and professional leader able to exhibit and implement specific approaches by developing a motivating vision for the success of an organization. The practice of making ethical decisions is based on the shared values in the society. A company must be in a position to adjust its moral code putting in consideration the several
MANAGEMENT SKILLS10 cultures that exist. This process would ensure that the company can easily fit into the environment in which it executes its operations. The concept means that the society, as part of the stakeholders must be significantly considered in the process of strategic planning for eased operations. Also, an administrator has a role in making choices based on discretionary such as charity, volunteerism, and philanthropy (Octotutor, 2014). Participation in voluntary activities contributes to social responsibility directly. Strategic, operational management provides procedural methods of outlining an organizations objective, developed rules and having agenda to attain the set ideas and be able to correctly allocate funds to enable implementation of the set policies and aims of the organization. For an organization to be able to achieve its set out goals and ideas, strategic management ought to be well planned and considered for the better running of the organization. Often, the managing director of organizations interact with the employees and hear their view on what to do to better the activities of the organization and comes up with a plan that may include short and long-term goals to be achieved by the organization.
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