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DEVELOPINGMANAGER
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1 ...........................................................................................................................................11.1 Management functions and authority in selected industry...............................................1M1. Effectiveness of management style for selected hospitality industry.............................31.2 Leadership Characteristics................................................................................................3D1 Recommendation of leadership characteristics................................................................41.3 Communication processes in context of Hospitality industry..........................................41.4 Organizational culture of selected hospitality industry....................................................5TASK 2............................................................................................................................................62.1 Personal managerial skills................................................................................................6Personal statement..................................................................................................................62.2 Personal managerial SWOT analysis...............................................................................6s...............................................................................................................................................6D2 Importance of SWOT.......................................................................................................72.3 SMART MODEL for achieving objectives......................................................................7TASK 3............................................................................................................................................73.1 Motivate the team to achieve goals and objectives of The Feather Hotel........................73.2 Managerial decisions made to support goal or objective achievement and recommendationfor improvement.....................................................................................................................8TASK 4..........................................................................................................................................104.1 Assessment of own managerial and personal skills to support career development......104.2 Career developing planning based on own SWOT analysis including my developmentneeds.....................................................................................................................................10CONCLUSION..............................................................................................................................10
INTRODUCTIONDevelopment of Manager includes strategic steps to cultivate required managerial skillswithin an individual. It includes different strengths of managers that needs to be increased.Presented essay will highlight various terminologies related to managerial aspect of hospitalityindustry. “THE FEATHERS HOTEL, UK” an international luxurious inn will be selected toaddress given tasks in the plan. The study will revolve around different management styles andits effectiveness in selected industry. It will also describe different communication processes andbarriers related to it. The essay will use SWOT and SMART model to understand differentleadership/managerial qualities. Presented study will show managerial skills within a businessand service context and emphasis on career development plan (Dixon, 2017). TASK 1 1.1 Management functions and authority in selected industrya)Management is a systematic approach to accomplish any task with the help of properallocation of resources. It deals with different core functions of organization to align it withorganization's goals and objectives. Hospitality Industry Management system performs activities like serving the guests,managing food, dealing with food distributors and suppliers, functions related to tourism, travel,hotels etc.The authorities in Management system vary with different service sectors. In hospitalityIndustry, different management authority exists from Line to functional. The Feathers Hotel has distinctive management authorities such as Tracy Marper GeneralManager, Head of People, Executive Head Chef and many more to deliver quality services to theguests/customers. b)Differences and SimilaritiesBasisAutocratic DemocraticBureaucraticLassies- faireDifferencesIt expects perfect results This style provides utmost support and It is rigid, solitary focus on This management 1
from team members irrespective oftheir needs and requirements. Autocratic style adopt by The Feathers Hotel's executives to delegate team members and they are on their toes to deliver their authentic attributes.motivation to team members and achieve goals. For instance, At The Feathers, Head of Chefs work with his team and motivating them to complete the orders. organizational goals and strictly follows the hierarchy. Do not have any indulgence of team members/subordinates in decision making.For example, GeneralManger of hotel ordering Head of Chef without making resources available toteam. style don't instruct or breach employees' working style. Itdelivers the leastguidance to employees' and unpressurised. For instance working culture at Advertising agencies.SimilaritiesSimilar toDemocratic,Bureaucraticin terms ofgoalsachievement.Similar with laissez-faire in terns of supportand development ofemployees. Similarities existswith Autocratic styleas both follows thepoliciesandprocedures strictly.Characteristicsalignwithdemocratic asboth deliverflexible workingcondition toemployees.Autocraticdemocraticbureaucraticlaissez-faireMeritsIncreasesproductivity,maintainIncreaseemployeesengagement,Organizationgoals can beachieved,Creates flexibleand unpressurisedworking2
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