Managerial and Leadership Skills

This assignment delves into the crucial role of effective managerial and leadership skills in achieving organizational balance and success. It examines various aspects of these skills, such as communication, motivation, and strategic planning. The analysis also considers barriers to team motivation and the impact of personal skills like communication and interpersonal relations on overall performance. Additionally, it discusses different strategies for encouraging communication and resolving conflicts within a team.

MANAGEMENT

Table of Contents
TASK 1............................................................................................................................................1
1.1 Compare different styles of management..............................................................................1
1.2 Leadership characteristic:-.....................................................................................................2
1.3 Communication process :-.....................................................................................................2
1.4 Analyse organisational culture and change in selected businesses.......................................3
TASK 2............................................................................................................................................3
2.1 Assessing own management skills.........................................................................................3
2.2 Analysing personal skills.......................................................................................................4
2.3 Prioritising targets and objectives..........................................................................................5
TASK 3............................................................................................................................................5
3.1 Leading and motivating a team..............................................................................................5
3.2 Analysing managerial decisions............................................................................................6
TASK 4............................................................................................................................................6
Covered in PPT............................................................................................................................6
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7
Books and Journals......................................................................................................................7

TASK 1
1.1 Compare different styles of management
Management means to command, to plan, and to co-ordinate. Management is the art and
science of getting things to achieve success through people (Brigham and et.al., 2016). The
process of making reference to authority consists of three steps :-
1) assignment of responsibility
2) delegation of authority
3) creation of accountability
comparison between different styles of management :-
Autocratic Democratic laissez faire
1)It helps in quick decision
making
1) Higher level of
involvement.
1) Process of decision
making is easy and fast
2)There is strict supervision by
leader
2) Higher level of job
satisfaction.
2) Creative and
motivating
environment
3)Existence of confidential
matters
3) Better result and
outcome.
3) Achievement of
reliable outcomes
4)This management style gives
a high range of outcome
4) Increasing in
commitment levels.
4) Improvement in work
efficiency
Other different management style and there merits and demerits :-
authoritative style :-
Merits demerits
It gives clear direction Its own way process
Feedback on task performance Manager does not provide attention
It gives guidance
Affilitative style :-
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Merits demerits
It puts the people first Performance would be medicore
Focuses on resolve conflicts Long term process
Concerning about satisfaction factor Risk factor
1.2 Leadership characteristic:-
1) Communication skills : good communication skills make a man good leader. If a leader
has a skill of communication than he can communicate visions and missions of an
organization in an effective manner (Dunford, and et.al., 2017). Without this
characteristic, a leader can't understand the problems and complications of subordinates.
2) Creativity : a leader is best when his/her ideas are innovative and creative. This quality
makes a leader different from others. In a competitive market, this characteristic is
required to achieve goals of an organization.
3) Confidence : subordinates will never follow instructions of an unconfident leader. So, a
leader has to be confident on their own ideas. It is necessary to be confident but not to be
overconfident because overconfident may harm a person in many ways.
1.3 Communication process :-
Communication means sending and receiving data and informations between two or more
person. It can be done in may ways like oral, written, formal and so on. Communication process
of Merriot International hospitality industry is as below :-
1) source
2) encoding of message
3) channels of transmit
4) decoding of message
5) receiver
6) feedback
Communication process of MERIOT INTERNATIONAL hospitality industry :-
Communication process Explanation and examples
verbal It means information and data is transferring
through words. As example : speaking face to
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face
written It is the most common type of communication
using in the organizations (Sasidharan, 2017).
It means data and informations are transferring
through words. As example :- by e-mail, faxes
Non verbal In this process of communication, data and
informations are transferring through gestures
like aesthetic, signs or symbols. As example :-
by patting the back, hugging.
There are 3 types of barriers in an effective communication ;-
1) lack of interest and distractions
2) difficult to understand different languages
3) differences of culture
1.4 Analyse organisational culture and change in selected businesses
Organisation culture influence from many factors which gives negative changes in the
business organisation. It makes negative changes and gives low productivity task. For making
good task making performance. Organisation culture relies on the organisation culture which
gives negative influence from the activities Moreover, organisation culture always impacting on
the behaviour of employees (Sasidharan, 2017)). Employees are belongs from different culture
which affects company structure and employee behaviour. It makes good impact on the
behaviour which influences diverse effects on employees' behaviour. Marriott is the high
international hotel which deals with major part of the organisation. Demographic factors
influence many act
TASK 2
2.1 Assessing own management skills
Skill Your practical example and performance level
Management skills, 1. I worked in a company of 350 people and I was the team
leader of 20 people. I managed the work as well as my team
members in an efficient way.
2. When co team leader was absent, i had to manage their team
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as well, but i did it effectively.
Leadership skills, 1. As I was the team leader, my leadership skills helped me to
stay at that stage.
2 I am fearless and agile. I don’t get worried on new challenges.
I take them as an opportunity and that what makes me a good
leader.
Interpersonal and, 1. I am interactive enough with all my team mates.
2. I listen to everyone because along with speaking, listening is
also important as that what makes a conversation good.
Communication skills 1. Although i am the team leader but still I have respect for
every team mate equally.
2. I try to make comfortable my every team member, doesn’t
matter if they belong to some other culture or background.
2.2 Analysing personal skills
Strength My managerial skills are efficient enough
because I have an experience of four years as a
team leader. I managed all the work along with
the teams under me in an efficient way.
Weakness My weakness is that I am quite short tempered,
so I need to change this habit as in any
organisation, this type of behaviour is not
acceptable at all. Therefore, it is very
important that I should change this habit
(Laudon and Laudon, 2016).
Opportunities One of the opportunities is that currently, it is
the initiative stage, so it is better and very
efficient for me if I learn such skills. It is
because it will help in an appropriate career
development and also will prove beneficial for
lifetime purposes.
Threats A major threat can be that I can get out of the
track because of a few reasons. As it is obvious
that the people are involving enormous
activities that seems more fancy to them. So,
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getting involved in such activity can take me
out of my path and also will take away to
achieve my goals. So, i should take care not to
get involved in any such activity and focus on
achieving the objectives.
2.3 Prioritising targets and objectives
The prioritisation of objectives can be discussed as under :
Specific : Communication skills
Measurable : Leadership skills
Achievable : interpersonal skills (Kerzner and Kerzner, 2017)
Realistic : managerial skills
Time bound : Communication skills
TASK 3
3.1 Leading and motivating a team
For providing motivation to the team members, it is very important that sort of
encouragement is being provided to them on a regular basis. It is because by such means, they
also consider the fact that they are important for the company and it further helps in maintaining
their focus on achieving the targets and goals (Jacobs, Chase and Lummus, 2014). If the
payments cannot be increased, then there are some other ways as well by which the team
members can be motivated and encouraged. These involve various factors such as providing
extra off’s such as on week ends, organising sessions on regular basis. It is because this is
obvious that after such a hectic schedule and stress of the work place, employees also want to get
relaxed in order to release the pressure. Therefore, some sessions can be organised by the
company such as picnics etc. so that the employees can also take a break. Building the team
more strongly and in a more effective manner can also help in providing encouragement and
motivation to the team. For achieving this, the company can organise various sessions so that the
employees can be able to interact with each other in a more effective way. Thus, it can help in
providing an appropriate rate of motivation to the members of the team.
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3.2 Analysing managerial decisions
One of the efficient factors that can be added in the company is providing increments and
incentives to the employees of the company. This is considered as the most beneficial factor that
can help in providing a sort of encouragement and motivation to the people working in the
company. Also, the company can make use of motivational theories as they can also throw a
very positive influence on the employees. The key steps that are involved in an effective and
appropriate decision making process involves analysing the target and then evaluating it that the
specific target or goal can stay how much helpful in achieving all the objectives and targets. As it
can also be termed as a procedure in which out of all the thoughts and ideas, some specific one
will be chosen that can seem suitable and relevant enough (Schermerhorn, Davidson and
McBarron, 2014). It is also considered as a very important decision because on the basis of it,
various further functions and operations comes dependent. It also involves some other factors
that seems essential enough for managerial decisions and these involve relationship building,
strategic planning etc. it is very important that the whole team is ready with enormous number of
ways and strategies that they can use at the time of complication or some issue. Also,
maintaining a sort of interaction with all other employees is very important because after such a
hectic schedule, interacting with people helps in providing a sort of relaxation of mind. So, it can
further act responsible enough for maintaining a happier and healthier environment in the
organisation. Therefore, such factors like strategic planning, relationship building etc. plays a
very important role in supporting achievement and other recommending factors that can help in
making improvements.
TASK 4
Covered in PPT
CONCLUSION
It can be concluded that effective managerial and leadership skills are considered as very a
important in order to manage a sort of balance between different operations and functions of an
organisation. There are various different aspects of leadership as well as management skills that
needs to be considered while the processing of the functions various ways that can be used to
encourage or communication have also been included. Various barriers of motivating a team or a
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group have also included in the report. Personal skills along with its analysis whether they are
communication or interpersonal have also been included in the report.
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