Management Report: The University of Australia, Birni Campus

This report provides a detailed analysis of management challenges at The University of Australia's Birni campus. It identifies key problems including poor leadership at the middle management level, employees' lack of focus on written work, hidden objectives, and a significant communication gap between higher and lower management levels. The report offers solutions such as implementing autocratic and democratic leadership styles, providing employee training and guidelines, utilizing a website for objective communication, and fostering formal and informal meetings to improve communication. The conclusion summarizes the findings and proposed solutions, emphasizing the importance of addressing these issues to improve the campus's performance and achieve its objectives.

ManagementManagement

Table of Contents
INTRODUCTION...........................................................................................................................1
Problem Identification analysis........................................................................................................1
01. Poor leadership at middle level management .......................................................................1
02. Employees are not focus on written work, they only focus on oral talk...............................1
03. Objectives are hidden from staff...........................................................................................2
04. Communication gap in between higher and lower level of management.............................2
Solutions on identified problems.....................................................................................................3
01. Solution for Poor leadership at middle level management..................................................3
02. Solution for employees are not focus on written work, they only focus on oral talk...........4
03. Solutions to communicate objective in employees...............................................................4
04. Solution to increase communication in between higher and lower level of management....5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

INTRODUCTION
Management is a function which works to manage activities of an organisation to attain
organisational objectives (Jones and George, 2015). This is a report which is based on
management in The University of Australia in Birni campus. This is second international campus
of cited University and there are some of the major factors are impacting on their performance.
Lack of communication, written work, time management, less control on employees and market
analysis some of the major problems which are found in this case. This report will provide a brief
on these problems and also give solutions which can be useful for the management of cited Birni
Campus.
Problem Identification analysis
As The University of Australia has recently established a new campus in Birni and it has
used their trusted old employee Jack Solan as a leader of Senior Management Team of that
particular campus and University is having a lot of expectations from them. But after 12 months
they have analysed that their team is not working appropriately as per the expectations of the
University so they took a visit to analyse what are the key problems in achieving targets. Here
are some of the major factors which are impacting on Birni campus;
01. Poor leadership at middle level management
The leaders of middle level do not support their employees and not motivate them to do
work better. They are not cooperative. Most of the middle level managers are using Laissez Fair
leadership style which allows to employees to take their own decisions regarding to work and
most of the employees which are working in that campus have misuse this. Irresponsible attitude
of them, reflects that they are not focused for the development of Birni campus. Employees are
not arrival on right time and they do not answer phone call of their seniors, it directly shows that
managers are not providing them a proper guideline and direction to work although they are not
considering their subordinates mistakes (Bettis and et. al., 2016). LaissezFair leadership provides
a scope to take own decisions by an employee in favor of organization but in Birni campus they
are using this leadership style for their own benefits.
02. Employees are not focus on written work, they only focus on oral talk
Another big problem is most of their employees which are working in the management
and administration are working on writing. Most of the meetings conducted by them just based
1

on verbal communication which creates a huge gap. Most of their employees are now aware
about the objectives and policies of the organization which is making an adverse impact on the
performance of the university in Birni. As they are new in this nation so it is huge essential for
them to make a great impact on people to achieve their objectives. Lack of written work is
making their employees irresponsible and employees are also using this in their favor by which
they can give a reason to do not work (Zapolski and et. al., 2014). Birni campus is a part of The
University of Australia and it is essential for them to use an appropriate format of
communication which can help to them to make a better transmission of orders in organization
structures. So it is essential for them to use paper and system to communicate, enhance the use of
paper work.
03. Objectives are hidden from staff
This is the main problem which investigated by Mr. Jack in their organization that most
of their employees does not know objectives of The University of Australia. It is essential for the
organization to introduce their business objectives to their employees which can help to them to
generate better workings from their employees according to their business objectives. Most of
the employees which are working at lower level are locals so it is essential for the management
and leaders of the organization to provide them detail of their objectives by which they can
determine the standards in the workings of employees at Birni campus. It is the responsibility of
the management that they have to provide an appropriate knowledge of the aims,objectives and
vision of the organization to recruit those type of people which can support to them to attain
these objectives (Matos Marques Simoes and Esposito, 2014). Employee which are working in
the management and which are working as lecturer are the part of the organization and
inadmissibility from objective creating their negative image and impact on the performance of
Birni campus so it is essential for the management to provide an appropriate details of their
objectives to employees.
04. Communication gap in between higher and lower level of management
Investigation of Jack has revealed that higher and lower level management level is having
a huge gap in communication which is making them ineffective on their objectives. As Jack has
found that ordered passed from the higher management was not implemented at lower level
management which is creating them ineffective to attain their business objectives. Higher level
of management and leaders creates policies and passes orders to create change and develop
2

organization but it fails when these changes does not implemented in to the organization at lower
level of management. So it is essential for the management to bridge this gap by making some
significant solutions on it. Communication helps to create a bonding in between the employees
so same applied in the Birni campus, lack of communication in between the lower level and
higher level of management making them ineffective to attain their objectives. Most of the
organizations which are working in the education sector are having their proper control on
management and they are having their own communication system which can help to them to
make a better change in their workings.
Solutions on identified problems
01. Solution for Poor leadership at middle level management
Autocratic leadership style
It is essential for the management to consider this as a problem and they have to take
strict action against it. Higher management has to use autocratic leadership style to improvise
working style of their employees. This is authoritative leadership style and all power and
decision making authorities are handled by higher management. By using this Mr. Jack can
develop a better management which can help to them to make their employees more strict
against their timings, duties related to their job.
Source: Autocratic Leadership style, 2017.
Democratic leadership style
Another alternative solution is democratic leadership style which can be establish in the
campus which can help to them to make a better change in the campus. It is leadership style in
which leaders can involve their subordinates to make a better decisions against their problems
3

(Storti, 2015). By using Jack can communicate with their subordinates for late arriving in
campus and this will help to them to make shifts in campus. Also this will boost a morality in
employees to work hard against the expectations of organization.
02. Solution for employees are not focus on written work, they only focus on oral talk
Training
Training is an essential part of the management which can help to them to make an able
person how to perform in office and how to deliver best working according to job responsibilities
(Galliers and Leidner, 2014.). So higher management has to give them a proper training by
which they can work and they can learn how to work efficiently which can help to them to
deliver best workings in the account of employer. So Jack has to start a development program for
employees working on different job post which can help to them to perform better. Also they
have to arrange a seminar to motivate employees of campus towards their responsibilities and
also they have to deliver some reasons to them to work in better and efficient way and how it can
be beneficial for them.
Provide guidelines
Higher management can provide guidelines to each and every employee to how to work
and they can also set a monitoring system which can help to them for monitoring. These
guidelines can help to employee to work better and also to university to generate a better quality
work from their employees which can help to them to make a better change and development in
the performance of campus against it' s objectives. Administration and lectures are two part in
employees list and they have to provide a guideline focused on job responsibilities and
university's expectations from them. Higher management has to make their focus on written
work by which they can determine a set of responsibilities on employees and also it can make
them responsible for their workings (Cunningham and et. al., 2014). Organizational performance
can be increase by using this so it is essential for the management to use writing work and by this
they can make a better deals with stakeholders and negligence of contracts can reduce by using
this. They have to use an internal application for work which can help to their employees to work
on it and higher administration can make a record of it.
03. Solutions to communicate objective in employees
Website
4

They have to connect their employees through their Website, it contains aims and
objectives of the organization where from employees can get a knowledge of organization's aims
and objectives which can help to them to perform better according to organizational objectives.
If The Australian University has not pasted their objectives on their website so it is essential for
them to add their objectives on their website (Lee and Cosgrove, 2014). It most trendy
alternative which can help to the organization to explain the objectives in each and every
employee of the organization. It is essential for the management to provide all website address
on the offer latter which can help to their employees to access their website.
Training program
Higher management has to conduct a training program or either they have to
communicate their objectives in their training and development program which can help to them
to communicate their objectives to their employees. Most of the organization are taking session
of their employees in which they shows their objectives to their employees in presentation which
helps to employees to understand what actually wants their organization from them. Also higher
management has to communicate their objectives in print format.
04. Solution to increase communication in between higher and lower level of management
Formal meetings
They have to use formal meetings which can help to them to increase communication and
by which they can understand problems of each other. It is essential for the organization to
increasing interaction with each other sop they have to use formal meets which can help to them
to make a better change in their communication (Wysocki, Kingsberg and Krychman, 2014).
Lower level and higher level communication can help to attain organizational objectives of the
Birni campus which is prior for them.
Informal meetings
Higher management has to organize dinner and lunch for lower level of employees which
can help to them to increase interactions by informal ways which can help to them to make a
better communication in both. It will also help in to bridging the gap in the both and it will make
a great bonding in them.
5

CONCLUSION
From the above report it can be concluded that effective management is important for
success of an organisation. An enterprise need to identify the problem and its cause so they can
make plans for solving them. Strong leadership is necessary at all the level, if one part of the
company do not perform according to set strategy than all other level has to pay for their
mistakes. Organisation should focus their employees to focus on written work instead of oral talk
because it can remove various kind of troubles. They should communicate all the objectives to
the member of staff so they can have a basic idea about the path which they have to follow. They
have to concentrate on finishing communication gap between different level of management, this
will help them in making better relationship with workers. Training and appropriate leadership
can provide great assistance in solving various issue.
6

REFERENCES
Books and Journals
Bettis, R.A and et. al., 2016. Creating repeatable cumulative knowledge in strategic
management. Strategic Management Journal. 37(2). pp.257-261.
Cunningham, F and et. al., 2014. Williams Obstetrics, 24e. Mcgraw-hill.
Galliers, R.D. and Leidner, D.E. Eds., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Jones, G. and George, J., 2015. Contemporary management. McGraw-Hill Higher Education.
Lee, T.H. and Cosgrove, D., 2014. Engaging physicians in the health care revolution. Harvard
Business Review. June.
Matos Marques Simoes, P. and Esposito, M., 2014. Improving change management: How
communication nature influences resistance to change. Journal of Management
Development. 33(4). pp.324-341.
Storti, C., 2015. Speaking of India: Revised Edition: Bridging the Communication Gap When
Working with Indians. Nicholas Brealey Publishing.
Wysocki, S., Kingsberg, S. and Krychman, M., 2014. Management of vaginal atrophy:
implications from the REVIVE Survey. Clinical medicine insights. Reproductive
health. 8. p.23.
Zapolski, T.C and et. al., 2014. Less drinking, yet more problems: Understanding African
American drinking and related problems. Psychological bulletin. 140(1). p.188.
Online
The Top 6 Leadership Challenges Around the World. 2017. [Online]. Available Through:
<https://www.ccl.org/articles/leading-effectively-articles/top-6-leadership-challenges/>.
[Accessed on 12 August 2017].
7