Managerial Communication Report: Theories, Impact, and Case Study

This report delves into the multifaceted realm of managerial communication, providing a comprehensive analysis of its significance within organizations. The report begins with an introduction to the concept of managerial communication, emphasizing its role in facilitating information transfer between senders and receivers. A key element of the report is the Enron case study, which illustrates the devastating consequences of communication failures within an organization, particularly highlighting deficiencies in internal communication tools. Furthermore, the report explores various theories underpinning managerial communication, including Scientific Management Theory, Behavioural Management Theories, and Critical Theory, providing insights into different approaches to managing communication. The importance of managerial communication is underscored, highlighting its impact on customer relations, product management, and employee relations. The report also discusses factors that influence managerial communication, such as workplace diversity, competition, product quality, and ethics. The conclusion reiterates the significance of effective communication tools for organizational success, along with the implications of communication failures. The report uses APA citation format and contains a minimum of 2,500 words.

MANAGERIAL
COMMUNICATION

Introduction
 Managerial communication is a kind of thing that
aids the managers and helps them to
communicate with each other.
 Communication is something which helps in
transferring the info from one party which is also
known as the sender to the other party which is
known as the receiver (Md Nordin, Halib, &
Ghazali, 2011).

Enron Case Study
Moving ahead there is a case study for the same
which is the Enron collapse: A failure to
communicate. The case study of Enron was about a
brutal downfall which was very ra1pidly written as
a tale of greed and malfunction practices. However
a study showed as about the things that led to the
collapse of Enron which reveals multiple failures by
the management mainly when it comes to the tools
of internal communication (Wright, 2016).

Theories for management
communication
Scientific Management Theory
 . He also noticed that the companies were inefficient, the
machinery was ineffective and the workers were not
provided with the information they needed in order to
perform the jobs.
 He also proposed that the scientific procedures should be
used in order to make sure that all the work followed a
single path which was also effective and efficient

 Behavioural Management Theories
The management should communicate interpersonally with
the workers and not just in a strict or any scientific manner
(de Reus & Heuvel, 2013).
 Critical Theory
The communication with this theory focuses on solving the
conflicts and solving the issues and problems among the
employees.

Significance of managerial
communication
Managerial communication is one of the most
important thing for any organization and it can
help the organization is various ways, in fat
communication play an important part in the
growth of the customer relations, product and
employee management.

 Promotes Co-operation and Industrial Peace
Effective communication helps in creating a mutual
understanding and trust among the organizational members
and it also helps in promoting the co-operations among the
employers and the employee. (Golden, 2013).

Things that impact Managerial
Communication
 Workplace Diversity
 Workplace competition
 Workplace and the product quality
 Workplace Ethics

Conclusion
 However a study showed as about the things that led to the
collapse of Enron which reveals multiple failures by the
management mainly when it comes to the tools of internal
communication.
 Further some of the theories are used for managing
communication in the organization which are: Scientific
Management Theory, Behavioural Management Theories, Critical
Theory, Information Theory and Groupware Theory and lastly the
report discusses the things that impacts the communication in the
organization which are diversity, competition, product quality and
the ethics.

REFRERENCES
 Md Nordin, S., Halib, M., & Ghazali, Z. (2011). Strengthening
internal communication: A case of communication satisfaction
in an organization. European Journal of Social Sciences, 24(4),
617-624.
 Wright, A. (2016). Organizational routines as embodied
performatives: A communication as constitutive of
organization perspective. Organization, 23(2), 147-163.
 de Reus, M. A., & van den Heuvel, M. P. (2013). Rich club
organization and intermodule communication in the cat
connectome. Journal of Neuroscience, 33(32), 12929-12939.
 Golden, A. G. (2013). The structuration of information and
communication technologies and work–life interrelationships:
Shared organizational and family rules and resources and
implications for work in a high-technology organization.
Communication Monographs, 80(1), 101-123.