Decision-making Process | Report
Added on -2019-09-23
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Managerial Decision Making
Table of ContentsIntroduction...........................................................................................................................................2Problem Background.............................................................................................................................2Problem Definition................................................................................................................................3Solution Generation...............................................................................................................................3Solution Evaluation...............................................................................................................................4Implementation......................................................................................................................................7Action Plan............................................................................................................................................9Conclusion.............................................................................................................................................9References......................................................................................................................................11
Assessment Task 3Solution Application IntroductionManagerial decision making helps in finding solutions for the problems faced in organizations and industries. There are many days to day challenges faced by companies which require making appropriate decisions. There are a series of stages through which each of the problems is evaluated to find the best option (Chendroyaperumal, 2010). Companies have to adopt a rational process to solve the problems faced by them.The purpose of the report is to evaluate one of the problems faced in an organization and howthe effective decision-making process can be adapted to deal with the situation. Different stages of problem-solving have been discussed in detail to evaluate the solutions and create a plan for implementation. The report has been divided into the stages which indicate the stages in managerial decision making.Problem BackgroundProblem: Resistance to ChangeCurrent State of Affairs- The problem which is being faced is Strategic Change in Apple Inc. The company has been following the minimalistic strategy under the leadership of co-founder of the company, Steve Jobs. As the management of the company has changed in the year 2010 and Tim Cook has been appointed as the new CEO, there has been some of the strategic changes in the company.Tim Cook believes in expansion strategy and has formulated goals to increase the product offerings of the company. This strategy is expected to improve the position of the organization in the global competitive space. However, it has been difficult for the employeesof the company to accept and implement this new change. This is leading to other problems like conflicts, lower productivity, etc.
Problem DefinitionThis is the first stage in the problem-solving process. Some of the models which can be used in the identification of the problem are SWAT Analysis, 5W's and root cause analysis, or value analysis.Desired State of affairs-Improve the productivity of the employees towards the accomplishment of the new strategic actions.Remove any form of internal or external resistance to change.Identify the new opportunities with the adoption of a new strategy.Improve the moral and manage conflicts among the employees.Solution GenerationSome of the solution generation tools which has been used are brainstorming and mind mapping. This is an expansive and comprehensive process. Thus the methodologies adopted are based on divergent style thinking.Brainstorming- This tool will help in the generation of new ideas to solve the problem faced by Apple Inc. The management can discuss ways to reach a creative solution through which the resistance to change can be lowered (Frączkiewicz-Wronka, Dyaczyńska, Szymaniec & Kotowski, 2011). It uses the concepts of lateral thinking and explores various solutions to a problem.Mind mapping- It is a form of visual thinking tool which helps in the graphical presentation of the ideas. This method will help identify the resistance to change as faced by Apple Inc while implementing a new strategy. Based on these two tools, the following options have been considered to solve the problem faced by Apple Inc.Option 1Option2Option 3Option 4Option 5Engage employeesImprove communicationsImplement change in a phased mannerResolve the challenges faced by the Train and prepare them for change
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