This research project focuses on the concept of talent management and its importance in Halfords. It discusses various strategies for implementing talent management and provides recommendations for improving talent management strategies at Halfords.
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MANAGING A SUCCESSFUL BUSINESS PROJECT
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 Aims and objectives.....................................................................................................................3 Project management plan.............................................................................................................4 WBS and Gantt chart...................................................................................................................5 ......................................................................................................................................................7 Literature review..........................................................................................................................7 Research methodology.................................................................................................................8 Analysis and interpretation..........................................................................................................9 Recommendation.......................................................................................................................13 Reflection...................................................................................................................................14 CONCLUSION..............................................................................................................................15 REFERENCES................................................................................................................................1 Appendix 1.......................................................................................................................................2 Questionnaire...............................................................................................................................2 Appendix 2.......................................................................................................................................1
INTRODUCTION Talent management is the process by which companies will determine the talented employees that could lead the positive impact over the organization. It is one of the important element that will lead to companies to achieve success. It is a process by which companies in addition of attracting the employees also able to retain them in the organisation. Halfords is one of the retailer that provides specialized services in the field of leisure and car products. This research will discuss the concept of talent management along with its importance. This research will lie its focus over the various strategies by which talent management will be implemented within the Halfords. It will also analyse the data that is being collected through specific research methodology and lastly conclusions and recommendations are also being drawn on the basis of evaluated data. MAIN BODY Aims and objectives Rationale: Halfords is one of the famous retailer of leisure and car products. It is well specialist in its services. However, in the recent time it is facing the issue of staff retention in the organization where large number of employees are leaving the company. Since management of talent in the company is very essential for every organization including Halfords so this research project will lie its focus over the concept of talent management along with helping the Halfords through various strategies in order to implement the talent management in the workplace. Aim: To evaluate the various strategies for talent management in the organization: A study on Halfords. Objectives: To analyse the concept of talent management. To evaluate the importance of talent management in Halfords. To analyse the various strategies for implementing talent management in Halfords. To recommend the ways to improve talent management strategies at Halfords. Research questions: What is talent management?
What are the importance of talent management? What are the strategies for raising talent management? Project management plan It refers to a plan that evaluate the various necessary aspect that are being required to consider in order to have successful completion of project. Under this project the aspects of project management plan are: Cost: It refers to that factor which gives details regarding the total cost required in order to execute this research. For the current research an estimated cost would be£ 500. Scope: The main scope of this research is to determine the various strategies by which talent management can be implemented in the organization. This research is based on UK. Time: This aspect is concerned with time element that is being required in order to successfully accomplish this project. For the current research the estimated time would be 10 weeks. Quality: It refers to overall quality of research that make it valid and authentic. In order to maintain the quality, the research should have to consider that the data will be collected from authentic sources. Communication: It refers to that element which plays an important role in the success of the project. It is very essential that there should be effective communication between responders, stakeholders, managers and various other personnel so that the actual data will be gathered. Risk: It is an important element because there are various risk that may arise while collecting the data. The validity and authenticity of the collected data is one of the major risk that research usually face. Resources: It refers those resources that are being required in order to execute the research. For the current research human and technological resources are the key elements.
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WBS and Gantt chart Work breakdown structure: It refers to that chart which shows the breaking of whole work associated with the project into different segments and elements (Pan, Yin and Chen, 2019). It is usually adopted so that there should be adequate differentiation of work and appropriate focus will be lied over every task. Gantt chart: It is a chart that depict the scheduling of project and its associated activities. In addition, of segregatingthe activitiesit willalso determinethe timeframethat willbe asymbolic representation of required time for the associated task (Robles, 2018). Task ModeTask NameDurationStartFinishPredecessors Auto Schedule d Identification of research topic2 daysTue 3/23/21Wed 3/24/21 Auto Schedule d Developing aims and objectives2 daysThu 3/25/21Fri 3/26/211
Auto Schedule d Develop project management plan5 daysMon 3/29/21Fri 4/2/211,2 Auto Schedule d Literature review10 daysMon 4/5/21Fri 4/16/212,3 Auto Schedule d Determining research methodologies12 daysMon 4/19/21Tue 5/4/214 Auto Schedule d Completing proposal2 daysWed 5/5/21Thu 5/6/215 Auto Schedule d Designing questionnaire5 daysFri 5/7/21Thu 5/13/216 Auto Schedule d Data collection15 daysFri 5/14/21Thu 6/3/217 Auto Schedule d Data analyzation and interpretation11 daysFri 6/4/21Fri 6/18/217,8 Auto Schedule d recommendation and conclusions5 daysMon 6/21/21Fri 6/25/219 Auto Schedule d Submission1 dayMon 6/28/21Mon 6/28/2110
Literature review Concept of talent management AspertheviewsofGallardo-Gallardo,ThunnissenandScullion(2020),talent management refers to attraction of talented employees towards the company. This means it is concerned with recruiting the appropriate and talented employees for the company that will help it to achieve success. However, on the contraryMcDonnell and et.al., (2017)said that apart from recruiting and attracting,talentmanagementisalsoconcernedwith retainingtheemployeeswithinthe company. This means that along with recruitment, incorporation of such practices in the workplace that will lead to retention of talented employees. Thus, talent management refers to attraction, retention, training and motivation of employees so that they will retain with the company. Importance of talent management Narayanan, Rajithakumar and Menon (2019)elucidates that talent management is an important part of every organization. It is the key of success that will lead the organization to accomplish its objectives and goals. Since employees are the asset of every organization so talent management will help the organization in terms of retention of talented employees within the workplace. On the other hand,Tafti, Mahmoudsalehi and Amiri (2017)elucidates that talent management will not only help the organization in terms of accomplishing its goal but it will also leads to development of workers. This means that through talent-management and its practices in the form of raining, motivation and various other will also help the employees in terms of development of their career. Strategies of raising talent management
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Savanevičienė and Vilčiauskaitė (2017)states that motivation is the best mode by which employees will be retained in the organization. This means that providing appropriate motivation will lead the employees to be satisfied and this will also lead to raising the retention rate which is an essential element of talent management. On the contrary to thisBorisova and et.al., (2017)argues that adequate recruitment is the best strategy of talent-management. Since it is concerned with bringing talented employees for the company so implementation of appropriate recruitment strategy will lead to bring talented employees for the company and will ultimately execute the concept of talent management. Research methodology It refers to a use of tools that helps the researcher in order to execute the research in a more effective and comprehensive manner. It consists of: Research type: It refers to collection, analysation and interpretation of data and accordingly drawing conclusions. There are two types of research: Qualitative: It refers to collection of that that includes non-numeric terms. It is generally collected in order to develop deep understanding regarding the concept (Miles, Huberman and Saldaña, 2018). Quantitative: Itreferstocollectionofdatainnumericalandstatisticalformandmakingthe analysation. It is usually collected to determine the average and drawing prediction. For the current research qualitative data is being collected so that the objective of research will be justified and accomplish. Research philosophy: It refers to belief of the research regarding the way by which data regarding the phenomenon will be gathered, analysed and used (Cazeaux, 2017).There are two types of researchphilosophiesincludinginterpretivismandpositivism.Forthecurrentresearch interprevivism philosophy is used because it will make the outcome of qualitative research more effective and justified. Data collection:
It refers to collection of data which is generally categorized into two parts including primary and secondary. For the current research uses both primary and secondary data. As primary data is being collected in order to have better clarification of objective. Also, the data associated with primary sources are more reliable and accurate (Lovarelli and Bacenetti, 2017). While secondary data that contain data gathered from books, journals will support the primary data which will also helps in raising the reliability of research. Sampling: It refers to a small size of population that shows the characteristics of the entire population (Etikan and Bala, 2017). For the current research a sample of 20 personnel belonging to managerial level is being taken. Data analysis: It refers to analysation of collected data. There are different ways of data analysation. However, for the current research thematic mode is being chosen. As per this method different themes are being made of the collected data and then analysation of each theme is being performed (Terry and et.al., 2017). Ethical consideration: It is an important element of every research. Researcher always have to be cautious regarding the concept of ethical consideration that while collecting data there should be free will have respondent, no pressure and violation of personal feeling and judgement will be hurt. Validity and reliability: It refers to that concept where the collected data is being analysed that whether it is being collected from the valid and reliable source or not. It is very essential that the data will be valid and reliable in order to make the research fruitful and effective. Analysis and interpretation Theme-1 Reason of high turnover rate 1. According to you what is the most significant reason of high turnover rate of company? Frequency Lack of better opportunities5 Poor co-ordination.4
Low focus on concept of talent-management11 Total20 Interpretation: From the above table and graph it can be interpreted that out of 20, 11 respondents said that low focus on talent management is the main reason of high turnover rate in the company. However, 5 respondents also favour that lack of better opportunity in the company is also a reason for such high turnover rate while 5 are in favour of the reason regarding poor co- ordination. Since, majority of respondents are in the favour of the reason regarding low focus on talent management so it can be right to said that this is the main reason of high turnover rate of Halfords. Theme-2 Organisation of training sessions 2. Did you organize training session on regular interval ?Frequency Yes8 No10 Can't say2 Lack of better opportunities Poor co-ordination. Low focus on concept of talent-management Total
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Total20 Interpretation: As per the above graph and table it can be interpreted that organisation usually didn't organise training session on regular interval. As 10 respondents out of 20 favours that company usually didn't organize training session for their employees. This means that majority of responses are in the support of the statement that Halfords usually not organize training session for their employees and as a result of that it its employees are not categorized under well efficient category. Theme-3 Motivation strategies 3. Which of the strategies are implemented for motivating employees in the company? Frequency Reward policy10 Involvement in decision-making process.6 Implementation of feedback policy4 Total20 YesNoCan't sayTotal 0 2 4 6 8 10 12 14 16 18 20 Column B
Interpretation: The above analysis through graph and table interpret that in order to raise the level of motivation company usually follows the policy of reward whereby it gives rewards to employees as a means of raising motivation. As 10 respondents out of 20 favours that company follow reward policy in its workplace regarding motivation while 6 respondents states that they give chance to employees to be a part of decision-making process. Since, majority of responses received in the favour that in order to raise the motivation level among employees company lies its focus towards the implementation of reward policy. Theme-4 Existing talent management strategies 4. What are the current strategies, you are following for implementing talent management practice? Frequency Providing training.4 Performance appraisal5 More focus on recruitment3 All of the above8 Total20 Reward policy Involvement in decision-making process. Implementation of feedback policy Total 02468101214161820 Column B
Interpretation: As out of 20, majority of respondents, that includes 8 out of 20, favours that company usually follow a combination of various strategies including providing training, performance appraisal, focus over recruitment for the implementation of talent management within the workplace. This means that company has well focussed towards the various aspects regarding talent management concept in terms of implementation these existing practices. Theme-5 Suggestion regarding talent management strategy As it is see that the turnover rate of Halfords is high. So it indicates that the talent management practice of company is not good. This means that it is very essential to implement this concept in the organization. There are various strategies that Halfords have to adopt in order to restore this concept. Appropriate launching of training sessions in order to enhance career opportunities will be considered as a good strategy regarding the concept of talent management. Likewise, adopting appropriate recruitment practices, cultivating cultural diversity, imposition of effective communication practicesand various other are the strategiesthat will help the organization in restoring the concept of talent management in the organization. Recommendation From the above analysis and interpretation it can be recommended that it is very essential for Halfords to implement the concept of talent management in the workplace. As number of Providing training. Performance appraisal More focus on recruitment All of the above Total
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employees are leaving the company and raising the turnover rate so appropriate implementation of the concept of talent management will get the rid of this issue. In addition, of this it is being recommended that proper launching of training sessions, focusing over the talent management practice in the form of focussing over recruitment policy along with providing career enhancement opportunities and implementation of such strategies that will raise the level of motivation will help the Halfords in terms of getting resolving the issue of low retention rate. Sincetalentmanagementistheessenceofsuccessofeverycompanysoitis recommended that along with operation of existing policy, Halfords also have to lie focus on enhancement of the level of existing policies along with adoption of some more additional strategies in the form of raising career opportunities in the company so that employees will retain in the company. Similarly, cultivating diversity approach in the organization will also lead to better resolving of issue. Reflection During the execution of the entire research I learned and experienced many new things. Since it is a major and detailed research, so I segregated the entire research into various parts. As per the time period in the form of 10 week, I completed my entire research regarding the concept and strategies of talent management. As I differentiated the research into different task, so I fulfil every requirement of the task in the form of clarifying and justifying every objective that I made in the beginning. As I set the deadline regarding the task in advance so it helps me to learn the time management concept that how I can complete my work and the task within the set period. I find the major risk at the time of collecting the data that my collected data will fully justify my research in terms of validity and reliability. I also find some barriers in the form of accessing data from personnel of managerial level but due to effective communication of Halfords I can easily access the data. Through the whole journey of the entire research, I learned many things including the importance of talent management and the various strategies that are being essential in order to restore the concept in the workplace. This research also taught me that how to manage the entire project along with its execution in the form of managing the cost, time distribution. Also through this research I kept introduce with unique task of Gantt chart and work break down structure where I learned that how the planned activities are presented in the form of diagram
along with a combination of time. Overall through this project I learned many new concept along with reciting my existing one. CONCLUSION `From the above research it is concluded that talent management is one of the important task and concept of every organization. It is very essential that it should be well implemented in the workplace so that companies will achieve success in addition of achieving growth. From this report it is also understood that through the adoption and implementation of various strategies' talent management can be restored and executed in the workplace of the company. The research also gives information regarding the different methods of conducting the research along with implementing the thematic perception in support of qualitative data so that the research can be justified and reliable.
REFERENCES Books and journals Borisova, and et.al., 2017. Talent management as an essential element in a corporate personnel development strategy.Academy of strategic management journal.16. p.31. Cazeaux, C., 2017.Art, research, philosophy(p. 202). Taylor & Francis. Etikan, I. and Bala, K., 2017. Sampling and sampling methods.Biometrics & Biostatistics International Journal.5(6). p.00149. Gallardo-Gallardo, E., Thunnissen, M. and Scullion, H., 2020. Talent management: Context matters. Lovarelli, D. and Bacenetti, J., 2017. Bridging the gap between reliable data collection and the environmental impact for mechanised field operations.Biosystems engineering.160. pp.109-123. McDonnell,andet.al.,2017.Talentmanagement:asystematicreviewandfuture prospects.European Journal of International Management.11(1). pp.86-128. Miles, M.B., Huberman, A.M. and Saldaña, J., 2018.Qualitative data analysis: A methods sourcebook. Sage publications. Narayanan, A., Rajithakumar, S. and Menon, M., 2019. Talent management and employee retention:Anintegrativeresearchframework.HumanResourceDevelopment Review.18(2). pp.228-247. Pan, W., Yin, L. and Chen, H., 2019, July. Applying Work Breakdown Structure Technology in StandardizationOrganizationsEvaluation.InProceedingsofthe201910th International Conference on E-business, Management and Economics(pp. 217-220). Robles, V.D., 2018. Visualizing Certainty: What the Cultural History of the Gantt Chart Teaches TechnicalandProfessionalCommunicatorsaboutManagement.Technical Communication Quarterly.27(4). pp.300-321. Savanevičienė, A. and Vilčiauskaitė, B., 2017. Practical application of exclusive and inclusive talent management strategy in companies.Business, Management and Education.15(2). pp.242-260. Tafti, M.M., Mahmoudsalehi, M. and Amiri, M., 2017. Critical success factors, challenges and obstacles in talent management.Industrial and Commercial Training. Terry, and et.al., 2017. Thematic analysis.The Sage handbook of qualitative research in psychology, pp.17-37. 1
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Appendix 1 Questionnaire Questionnaire: PART-A Name: Age: Gender: PART-B 1. According to you what is the most significant reason of high turnover rate of company? (a) Lack of better opportunities (b) Poor co-ordination. (c) Low focus on concept of talent-management 2. Did you organize training session on regular interval ? (a) Yes (b) No (c) Can't say 3. Which of the strategies are implemented for motivating employees in the company? (a) Reward policy (b) Involvement in decision-making process. (c) Implementation of feedback policy 4. What are the current strategies, you are following for implementing talent management practice? (a) Providing training. (b) Performance appraisal (c) More focus on recruitment (d) All of the above 5. According to you which strategy would you like to suggest for better talent management practice.... 2
Appendix 2 Week 2Week4Week 6Week 8Week 10 Updateonweekly research/tasks 1.What have you completed? Icompletedmy researchaimand objective along with determiningthe research question. Also, at the end of week2,Istarted makingproject managementplan which I finished in the end of week 3. During the 3rdweek Iinitiatedmy literaturereview which I finished in week4th.Herein thisweekIbegin myResearch methodology. Isubmittedmy proposalinthe beginningofthis weekandstarted making questionnaire.Here, Ibeginmydata collection. Finishedmydata collectionandstart interpretingit. Starteddrawing conclusion. Completedmy conclusionand recommendation. Alsosubmitthe project. 2.Did you fulfil task requirements? Analysingthe history of company. Readbooksand journals. Taking interview of respondents. Analysationofdata through themes. 3.Are you on track and within deadlines set? yesyesyesyesyes Anyrisksand/orissues identified? 1.Did you identify risks/issues with a lack of skills required for undertaking research/tasks? No because of good communicationin Nombecauseof theavailabilityof Someissuesinthe form of approaching No issueNo issue 1
company.books.to respondents. Problems encountered? 1.What barriers did you face?I face barrier in the formof determinationof estimated cost. -I find barrier in the formofcollecting databecauseof difficult approach. -- 2.How did you overcome them?Thisbarrieris overcomewhenI deeplyanalysethe aspectsofmy research. -I remove this barrier withmy communication ability. -- WhathaveIlearntabout myself? 1.Did I find it useful to complete the tasks? Yes because this is the base of my entire research. Yes because this is mysecondary mode of research to support the primary one. Yes because through this I can accomplish my primary research. Mostimportant because this help me to analyse whatever is being gathered. YesbecauseI submitted my report thatmakemy completion. 2.How well have I performed?Performed wellAverage.Performed well.Performed well.Triedmybestin order to be perfect. 3.What did I contribute?Icontributeinthe form of making the I contribute in the form of making my Icontributemajor part in the form of Through this I make theconclusionand Icontributein determining the main 2
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research successful.secondarydata more reliable. completionofmy primary research. analysation.strategiesthatis needed to be adopted by the company. 4.What can I improve on next week? Deepresearchin ordertosupport primary research. Carefullyconduct the research. -- 5.How might this learning apply in the future? Actasabasefor upcomingfuture project. Always remind me thewayof conducting secondary research. Guidesmein makingfuture questionnaire. Developanalytical ability. Performsimilar project. 6.Tasks planned for next week?Performsecondary research. Performprimary research. Making analysation.Submission. Project status to date:On,Ahead,or Behind On,Aheador Behind On,Ahead,or Behind On,Ahead,or Behind On,Ahead,or Behind Comments and signature of the Tutor 3