This assignment examines the role of technology in modern business. It emphasizes how analytical tools drive better outcomes and effective decision-making when integrated into business practices. The document highlights the opportunities presented by advanced technologies and their impact on organizational success.
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MANAGING A SUCCESSFUL BUSINESS PROJECT
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Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1............................................................................................................................................1 P1 Project aims and objectives....................................................................................................1 P2 Project management plan that covers cost, scope, time, quality, communication, risk and resources......................................................................................................................................2 P3 Work breakdown structure and a Gantt chart to provide stages and time frames................3 TASK 2............................................................................................................................................6 P4 Small-scale research by applying qualitative and quantitative research methods.................6 TASK 3............................................................................................................................................9 P5 Research and data using appropriate tools and techniques....................................................9 P6 Communicate appropriate recommendations......................................................................18 TASK 4..........................................................................................................................................18 P7 Value of undertaking the research.......................................................................................18 CONCLUSION..............................................................................................................................19 REFERENCES..............................................................................................................................20 .......................................................................................................................................................20
INTRODUCTION Digital technologies play a necessary in the developing organisations whether it is large or small scale firms. It is a rising concept which is followed through each organisations in this present time period. People using advanced technology at market place for make changes in business. It is regarded as one time investment for firms because it will be beneficial for organisation. Market adopt digitalisation for an advancement and innovation in system of operations in more effective manner. Firms use the digital technology as well as its tools for an advanced systems and easy process (Bakker, R. M. and et. al., 2011). This present report is based on theWilton way cafe. It provides better quality of fresh food items to people. Under this report mention about project management plan which covers scope, quality, cost, risk and resources. Small scale research through applying the quantitative and qualitative methods of research with also be mentioned in this report. TASK 1 P1 Project aims and objectives In every business firm, it is essential to identify objectives and aims to implement the advancedtechnologiesinaneffectivemanneratworkplace.Itishelpfulinenhancing development as well as productivity of firm. In addition to this, it is necessary to innovate the advance technology and also any kind of disruption in firm for making operational functions quick. Digital transformation means digital disruption is a change which occurs when the new technologies as well as models of business which impact value proposition of current goods as well as services. On the other hand, digital transformation refers to make change in business as well as its activities in a better manner (Crane and Matten, 2016). If firm will use new or advanced technology in its business, then it will provide many beneficial opportunities to them. Wilton way cafe provides various kinds of food related services which can satisfy their demands and wants in better manner. Through this, firm can make improvement in its business activities along with operations in a better manner. Background of Project Under this, Wilton way cafe requires to adopt many alterations as well as modification which can occur with the time for retaining in competitive market. Digital disruption is not beneficial for business in order to growing their activities in a better manner. On the other hand, 1
digitaltransformationmakechangesinbusinessforimprovingactivitiesofcompanyin systematic way. As Wilton way cafe is small cafe and it can not conduct its business at small scale. Regarding adoption of advanced technologies, it has no more fund to purchase. So, related to this there are many challenges which this company has to faced (Den Hertog, Van der Aa and De Jong, 2010). When firms adopt advanced technologies in context to give value to services as well as goods. It will be helpful in developing the better and unique brand image of firm at competitive market. Topic:“Howbusinesseshavecopedwithmajorchallengesofdigitaldisruptionand transformation: A case study of Wilton way cafe .” Aims:The main aim of this project is“How businesses have coped with major challenges of digital disruption and transformation: A case study of Wilton way cafe .” Objectives: To determine impact of digital disruption on Wilton way Cafe. To examine influence of digital disruption to deal with challenges.To identify different ways to resolve main challenges of digital transformation and disruption. Questions: How the digital disruption can influence on business of Wilton way Cafe? How digital disruption can be helpful in deal with challenges? What are different ways to resolve main challenges of digital transformation and disruption? P2 Project management plan that covers cost, scope, time, quality, communication, risk and resources It is necessary for business firm to create an effective plan for managing project for proper evaluation as well as team evaluation of project (Eckerson, 2010). It will be helpful in conducting an investigations through seeking logical findings and facts without any kinds of obstacles.Project management plan is formal document which is approved to manage the project implementation. The project management plan is helpful in define, develop, coordinate and integrate different planning related activities. It aids in saving, cost, obstacles and time in order to implementation of the strategy as well as deal with any complex conditions at the time 2
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of developing study. In addition to this, there are different components which are given below as above: Scope-It is a necessary component and under this the scope of this project is high and eve lop many opportunities forWilton way cafe at market place. It will be helpful in gaining more competitive advantages and attract the large number of consumers for making well reputation. Through this, company can increase its productivity along with profit level. Cost-Under this, Wilton way cafe needs to be invests more funds to add some additional services in its existing. Innovation is necessary in every business because it helps in making business productive and also successful (Eweje, Turner and Müller, 2012). In context to this, this project needs tobe undertake many procedures like for an instance Gantt chart, questionnaire, data analyses and many others. Under this, there is a need to Wilton way cafe to manage as well as allocate the budget by divide cost on the basis of activities in different parts of study. Quality- It is necessary forWilton way cafe to create necessary services for offering better quality or fresh food items to consumers. In addition to this, it is necessary to undertake whole activities of company in an effective manner by analysing information in detailed manner to getting better outcomes to firm. With the help of identifying objectives and aims of study, Wilton way cafe can clear its vision. Time-It is necessary asset which help a business firm in achieving all objectives and tasks with in a given period of time (Gebauer, Edvardsson and Bjurko, 2010). In context to this, it is necessary to comply project at correct time period. It is necessary for an organisation to set correct time to finish project in 1 month. Resources-Before creating project, it is an essential component which is necessary to determine. Under this, Wilton way cafe will need different resources for measuring affect of the digital disruption and helpful in transform business. Communication-Better communication is helpful in making relationship with employees better. Through this all employees will work together and also work for achieving aims and objectives of company. It will develop positive impact on business operations in an effective manner. P3 Work breakdown structure and a Gantt chart to provide stages and time frames Whenever firm start any new project, it is necessary to know about opinions and view points to people to determine an effect of digital technology. It will be beneficial for effective to 3
company at the time of decision making process. So, there is a requirement to manager ofWilton way cafe to develop an effective action plan to perform all activities in systematic manner (Trevino and Nelson, 2016). With the help of this, Wilton way cafe can use all necessary resources in a better manner. Gantt chart-It defines all activities which will conducted through an organisation in order to finishing project. It shows schedule of project in an effective or systematic manner. Under this some of the necessary steps are given below: Problem determination Literature review Clarifying the issue Clearly define terms and concepts Defining population Data Collection Data analysing Concluding report and giving recommendations Submitting the report It is necessary for Wilton way cafe to follow all given steps in systematic manner. In addition to this, an action plan is given below: S. noTask NameDurationStartFinishPredecessor 1Problem determination 5 Days 2Literature review 11 Days1 3Clarify issues14 Days1,2 4Clearly define termsand concepts 6 Days2,3 4
5Define population 15 Days4 6Data Collection 5 Days5 7Data analysis6 Days6 8Conclusion and Recommendat ion 1 Day7 9Submission of report 1 Day8 5
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Work break down Structure-It iscomposition which includes objectives as well as aims of business firm because it will be helpful in accomplishing them in specific period of time, under this, firm divide its whole work in to the small parts so that all staff members can work in an effective or easy manner. TASK 2 P4 Small-scale research by applying qualitative and quantitative research methods It is necessary for an investigator to conduct the research analysis by proper use of research methodologies in order to conduct the better finding or better outcomes related to this research project. Firm collect data from different kinds of data collection methods like for an instance qualitative and quantitative research (Yuan, Bao and Verbeke, 2011). Various methods of data collection mention below as above: 6
Quantitative data-By using this kind of investigation, numerical data, amount and quantity can collect concerned with topic which can increase process of manufacturing of business firm. It is a kind of procedure which utilised the numerical data for getting the logical outcomes. It is varied from the qualitative research and it is measured in terms of numerical terms or facts and figures. Qualitative data-It is an effective method of research which main focus on examine attitude as well as behaviour of people related to topic of an investigation. It is helpful in reviewing an opinion, view points and thoughts of persons which are concerned with digital disruptions (Zhao, 2012).There are many methodologies which are used throughWilton way cafe in order to getting an effective result and in which includes questionnaire, interviews and observation. It is helpful in carried out the research for getting better outcomes in an effective or systematic manner. Primary data-The main focus of this data collection method is to collect accurate as well as relevant data or information related to the research topic. Under this an investigator use questionnaire, personal interviews, surveys etc. This type of method is used for quantitative and qualitative research method to achieving the better outcomes. It is necessary for Wilton way cafe to develop modifications which can be analysed by effective method of collecting an information or relevant data. Secondary research-In order to collect data, an investigator uses different resources like for an instance articles, magazine,books, journals and many others. These all are the effective method of collecting necessary information or data in a proper manner. Under this research, an investigator prepared a questionnaire on which some questions are mentioned (Shang, 2012). In context to collect information, researcher select 30 respondents to know their opinion as well as view points regarding topic. They can be loyal consumer of that cafe. QUESTIONNAIRE Name: Age: Gender: Q1. Is digital technologies are beneficial for Wilton Way Cafe? a) Yes 7
b) No Q2. Which type of digital technology is best in business organization for attaining better growth? a) Virtual Reality b) Hybrid Wireless technologies c) IT software and technology Q3. Which kind of technologies provide assistance to Wilton Way Cafe in their innovation and overall growth? a) Cloud technology b) E-commerce c) Scan As you shop Q4. Is digitalization concept create any kind of challenges in business operational activities in Wilton Way Cafe? a) Yes b) No Q5. Does transformation help in increased the customers satisfaction and quality services of Wilton Way Cafe? a) Agree b) Disagree Q6. In which areas, organization feels that digital technologies are put negtive impact and create issues and challenges? a) Dearth of clear vision b) Big data and leveraging c) Resistance of firm Q7. How Wilton Way Cafe maintain their operational activities with transformation and digital disruption? a) Managing IT service b) Organising digital platform Q8. Is concept of digitalization provide long term benefits to Wilton Way Cafe? a) Yes b) No 8
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Q9. Any recommendation for business organisation to how company cope up with issues and challenges form transformation of digitalization. TASK 3 P5 Research and data using appropriate tools and techniques Under this investigation, researcher took responses from 30 people in which loyal customers as well as staff members all are included regarding an examinationof various problems as well as challenges. The data analysis of theme with an interpretation mention below as above: THEME 1:Digital technologies are beneficial Q1) Isdigital technologies are beneficial for Wilton Way Cafe? Frequency Yes18 No12 YesNo 0 2 4 6 8 10 12 14 16 18 20 Column B 9
Interpretation:There are 30 respondents selected through researcher but among them there are only 18 which said thatdigital technology provides many beneficial opportunities and also benefitsto the business ofWilton Way Cafe. Through adopting the advanced technology, firm can make improvement in its business activities in an effective manner. But in this, according to view point of 12 respondents which are not agree with this and said this company need to use some other techniques and tools which can give the competitive advantage to business in a better manner. THEME 2: Type of digital technology is best for Wilton Way Cafe firm Q2. Which type of digital technology is best in business organization for attaining better growth? Frequency Virtual Reality8 Hybrid Wireless technologies12 IT software and technology10 10 Virtual Reality Hybrid Wireless technologies IT software and technology 0 2 4 6 8 10 12 Column B
Interpretation:At market place, there are many different technologies which provide advantage to companies at market place.Wilton Way Cafe provides training and development or also gives instructionsso that they can deal with the advanced technologies in a better manner. There are three different kinds of technologies like for an instance Hybrid Wireless technologies, Virtual Reality and IT software and technology. But according to different people every technology has its own importance. Out of 30 respondents, there are 8 which said that the virtual reality is effective or better technology for increasing growth of company because it shows everything real. But as per the view point of 12 people, Hybrid Wireless technologies is best for business. There are also 10 respondents and according to them IT software and technology gives effective opportunities. THEME 3:Kind of technologies provide assistance to Wilton Way Cafe Q3.Whichkindoftechnologiesprovide assistancetoWiltonWayCafeintheir innovation and overall growth? Frequency 11
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Cloud technology10 E-commerce12 Scan As you shop8 Interpretation:Different technologies gives an assistance to the business ofWilton Way Cafe. The benefits of various technologies are varied from the each other. There are three different technologies such as cloud technology, scan as you shop and last is E- commerce. All are beneficial for an organisation. Under this, there are 10 respondents which said that the cloud technology is very effective for business and also gives many advantages to company. On the other hand, according to view point of 12 respondents, E- commerce is an effective method which gives an advantage to business and also benefit for consumers because from this they can purchase goods without going to the stores. THEME 4:Digitalization concept create any kind of challenges Q4. Is digitalization concept create any kind ofchallengesinbusinessoperational activities in Wilton Way Cafe? Frequency Yes12 No18 12 Cloud technologyE-commerceScan As you shop 0 2 4 6 8 10 12 14
YesNo 0 2 4 6 8 10 12 14 16 18 Column B Interpretation:The concept of digitalisation is very broad and provides better advantage to business. There are many challenge which are faced through small size organisations like for an instanceWilton Way Cafe. But for increasing effectiveness of business, this company adopt the advance technology in an effective manner. In this, respondents chose 30 respondents to know about view points as well as opinions. There are 12 people and according to them, the concept of digitalisation develop many challenges in operations of business. But according to 18 people, digital technology provides many benefits to the business. THEME 5: Transformation helps in increased the customers satisfaction and quality services Q5. Does transformation helps in increased thecustomerssatisfactionandquality services of Wilton Way Cafe? Frequency Agree17 Disagree13 13
Interpretation:Transformation is helpful in enhancing satisfaction level of consumers and also maintain better quality. If firm will adopt new and advanced technology, then in this case quality of services and also goods will be better and consumers will be satisfied in an effective manner. Among the 30 respondents, there are 17 which are agreed with this statement that digital technology aids in enhancing consumer satisfaction as well as quality of services ofWilton Way Cafe in a better way. But there are 13 respondents which are disagree with this. THEME 6:Organization feels that digital technologies are put negative impact Q6. In which areas, organization feels that digital technologies are put negative impact and create issues and challenges? Frequency Dearth of clear vision12 Big data and leveraging8 Resistance of firm10 15 Dearth of clear vision Big data and leveraging Resistance of firm
Interpretation:Firm needs advanced technologies in many different areas in order to improve their efficiency as well as effectiveness. There are 12 respondents and according to that dearth of the clear vision is a necessary area in which company digital technology can develop its negative impactand also develop many challenges in an effective manner. But on the other hand leveraging and big data is main areas in which if Wilton Way Cafe will execute the advanced technology then it will create negativity and also develop many issues. From this, on business negative impact will be developed and productivity will also be goes down. THEME 7: Wilton Way Cafe maintain their operational activities Q7.HowWiltonWayCafemaintainits operationalactivitieswithtransformation and digital disruption? Frequency Managing IT service16 Organising digital platform14 16 Managing IT serviceOrganising digital platform 13 13.5 14 14.5 15 15.5 16 16.5 Column B
Interpretation:It is necessary forWilton Way Cafe to maintain its operation and business related activities with digital transformation and disruption. There are many other ways which firm can be adopt. Under this according to 16 respondents, firm can manage its IT related services to transform the business. On the other hand, 14 respondents which said that the through organising the digital transform form, can manage its activities or operations. THEME 8:Concept of digitalization provide long term benefits Q8. Is concept of digitalization provide long term benefits to Wilton Way Cafe? Frequency Yes20 No10 17 Yes No
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Interpretation:Digital technology provides many advantages to business. In this, there are20 respondents which said that digital technology provides effective or long term advantage to business. But among 30, 10 respondents are not agree with this given respondents. P6 Communicate appropriate recommendations Digital disruption and transformation not only carried the convenience with also provide many challenges as well as problems. In this, manager of firm is responsible to manage and control all challenges in an effective manner. In order to solve all issues in proper manner, there is a need to Wilton way cafe to find the better ways to deal all the challenges in simple way. Regarding this, it is recommend that manager should provide training to its staff members so that they can deal with new machineries and work in a simple way. Firm should update its technologies as well as machineries in short period of time so that they can give better advantage to business. Under this, manager should focus on providing better quality of services through digital technologies in order issues of firm which are connected with business. TASK 4 P7 Value of undertaking the research After examining whole report, it is very clear that the digital transformation aids people along with organisations. Digital transformation is a change in existing business activities and making them more easier. There is a requirement to Wilton way cafe to update its technology in proper time period because obsolete technologies can develop negative impact on business and also its activities. In addition to this, it is necessary for this given organisation to cope up with the challenges which create the negative affect on business as well as its productivity. I learned many things at the time of preparing this project. I also faced some problems related with time and cost. I have less time to finish this project and on the other hand funds was not proper according to the activities. At the time of conducting an investigation, I determined differentfactorslikeforaninstanceeconomical,political,Social,legal,environmental, technological. Through this project, I learned about make a project successfully. It taught me to doing the study in an organised and systematic manner. I also learnt about evaluation of journals, books and some of the other necessary documents with in short time period. 18
CONCLUSION It has been concluded from above given report that digital technology provides many advantages or effective opportunities to firm. It is helpful in making work of an organisation for easier. Wilton way cafe is small firm and it adopts the advanced technology in business to make its business operations more effective. It aids in providing many effective opportunities to business and enhance efficiency. Under this mention report studied about the Work breakdown structure and Gantt chart. Wilton way cafe uses analytical tools in order to analyse better outcomes and take some of the effective decisions. If firm will use the advanced technology in business. It will develop many opportunities to business in an effective manner. 19
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