Importance of Equality and Diversity in Increasing Employee Productivity

This research focuses on the importance of equality and diversity in increasing employee productivity at workplace. It includes a case study on Tesco, analyzing the challenges faced by the company and the strategies adopted to promote equality and diversity. The research aims to determine the concept of equality and diversity, analyze the challenges faced by Tesco, and determine the strategies adopted by the company. The project management plan, research methods, and work breakdown structure are also discussed.

Higher Nationals
Project Brief –
Unit Number and Title U
ni
Project Title St
ra
te
Learners
Declaration: I
certify that the
work submitted

Managing a successful
business project

Table of Contents
Higher Nationals .............................................................................................................................1
Project Brief –..................................................................................................................................1
TOPIC: “ To determine the importance of equality and diversity in increasing the productivity of
employees at workplace”. A case study on Tesco...........................................................................4
INTRODUCTION...........................................................................................................................4
Aims & objectives of the research .......................................................................................4
Research objectives ...............................................................................................................4
Research question ..................................................................................................................5
Literature Review..................................................................................................................5
To know about the concept of equality and diversity at workplace. .....................................5
To analyse the challenges faced by Tesco while implementing equality & diversity practices
at workplace............................................................................................................................5
To determine the various strategies adopted by Tesco in dealing with the issues of equality
and diversity. .........................................................................................................................6
Project Management Plan.......................................................................................................6
..............................................................................................................................................10
Research Methods...............................................................................................................10
TASK 3..........................................................................................................................................13
Data analysis and Interpretation .........................................................................................13
Recommendations..............................................................................................................18
TASK 4..........................................................................................................................................18
Reflection............................................................................................................................18
CONCLUSION..............................................................................................................................19
REFERENCES..............................................................................................................................20
APPENDIX ...................................................................................................................................21

TOPIC: “ To determine the importance of equality and diversity in increasing the
productivity of employees at workplace”. A case study on Tesco
INTRODUCTION
Equality is all about ensuring that employees get equal opportunity and is treated fairly at
workplace. On the other side, diversity is about taking consideration of difference among
individual and group of individual and developing a value that is positive on those differences
(Nachmias and Caven, 2018). Equality & diversity is an important factor as it assist an
organisation to achieve task within stipulated time period. It is significant for a company to
equally and fairly treat them with in the premises in order to retain them for longer time frame.
and put their efforts in achieving objectives and goals as well. In the present research, Tesco is
taken into consideration. The company was formulated in the year 1919 and its head office is
located in Hertfordshire, United Kingdom. It is a multinational retailer that offer quality grocery
in market and it has more than 6,900 shops worldwide. The present research will involve
development of aims and objectives associated with Equality and Diversity. Along with this,
Gantt chart, project management plan and work breakdown structure is cover in the report. In
addition to this, both primary and secondary data is taken in order to gain better understanding
about the specific topic.
Aims & objectives of the research
Research aim: “To determine the importance of equality and diversity in increasing the
productivity of employees at workplace”.
Research objectives
 To know about the concept of equality and diversity at workplace.

 To analyse the challenges faced by Tesco while implementing equality and diversity
practices at workplace.
 To determine the various strategies adopted by Tesco in dealing with the issues of
equality and diversity.
Research question
 What is the concept of equality and diversity at workplace ?
 What are the issues of equality and diversity faced by employees in Tesco?
 What are the various strategies adopted by Tesco in dealing with the issues of equality
and diversity?
Literature Review
To know about the concept of equality and diversity at workplace.
According to Mayhew, equality and diversity in the workplace is important for the
organizations because it helps in ensuring that the organization works in a highly smooth manner
without facing problems and issues (Artto, Ahola and Vartiainen, 2016). For this purpose, there
is a requirement of making use of appropriate techniques so that there is no problems faced while
maintaining it in the company. In Tesco, there are various employees who are of diverse race,
colour and religion. Maintaining diversity therefore is a challenge in front of the managers.
Similarly, equality has to be maintained in Tesco regardless of the other considerations.
Therefore according to the author there is a requirement to maintain equality in the gender pay
gap in the organization. In this way equality & diversity can be maintained within a company.
There are different challenges which are faced by the managers in maintaining them in the
organization. For dealing with such challenges, it is required to be ensure that the right approach
can be adopted for maintaining equality as well as diversity in the organization effectively and
efficiently.
To analyse the challenges faced by Tesco while implementing equality & diversity practices at
workplace
According to Reynolds, the organizations face several challenges while maintaining
equality and diversity in the workplace (Barker and Zupick, 2017). Therefore the managers need
to face them in the right manner so that they are able to attain the desired goals and objectives. In
a company there are diverse teams which are working and have different members present in

them. Therefore it is required from the managers of Tesco that they are able to face off the
challenges of colleagues from other cultures, integration across teams, misinterpretation of
professional communication, navigation of visa requirements, different understanding of
professional etiquette and conflicting working styles across the teams (Gibson and Fernandez,
2018). The author states that for the companies there needs to be a specified approach for dealing
with these challenges in a quite effective manner. Therefore In this way the firms will be able to
make sure that they are able to attain their distinct outcomes by maintaining the required equality
& diversity in the workplace. Thus there is a requirement from the organizations that they treat
every employee in a fair and equal manner which will ensure that equality & diversity is
maintained.
To determine the various strategies adopted by Tesco in dealing with the issues of equality and
diversity.
According to Leonard, different strategies can be adopted by the organizations for the
purpose of dealing with the issues related to diversity in the workplace. These strategies are
defining the issues, highlighting of personal uniqueness, development of policies,
communication of policies, holding people accountable and continuing to evolve. The use of
these strategies needs to be made by the management of Tesco so that they are able to maintain
the equality and diversity in the workplace. In this manner, they will be able to make sure that
the teams across various functions work in an efficient manner so as to attain the desired goals
and objectives easily without facing problems and issues. This will help in the attainment of
sustainable level of success.
Project Management Plan
A Project Management Plan is a document which is required by the managers to find out
the strategies and techniques which can be adopted particularly by them in order to achieve the
goals and objectives of the project and to make it successful (Focacci, 2017). As the management
of Tesco aims to promote equality and diversity in the workplace they are required to be quite
specific in the strategies they are going to adopt which will make their project highly successful.
The elements in the Project Management Plan of Tesco are as follows-
Cost- A particular cost is incurred by the organizations in the implementation of their projects
(Gama, Sjödin and Frishammar, 2017). For this purpose, the management is required to gather
the data from the various types of sources regarding the cost which is likely to be incurred. Tesco

will also incur the cost in its project of promotion of equality and diversity details of which are as
follows-
Scope- With the scope of project a project manager is able to determine what outcomes it will
achieve in the future time period. In Tesco, the project managers should be able to determine the
outcomes which may be achieved when the project to promote equality & diversity is launched
within the organization.
Time- In the context of projects, it is important that the time which is taken for the completion of
the projects is determined. For Tesco, it becomes highly necessary that it is able to determine the
time which will be taken by it for the completion of its project of promotion of equality and
diversity in the workplace (Syed and Ozbilgin, 2019).
Quality- It is essential to maintain good quality in the outcomes which the project is likely to
achieve (Johnson, 2019). For this the management is required to make the use of certain types of
techniques like KPIs, Benchmarking, Balanced Scorecard etc. In Tesco, there is a requirement of
doing so.
Communication- While ensuring the completion of the project, the project manager has to
communicate with several people who are involved in it. Therefore in Tesco there is a
requirement from the managers to be able to communicate in a correct manner.
Risk- There are several types of risks which are faced while ensuring the completion of a
project. In the context of Tesco, there is a requirement of identifying the risks which are
associated with the project of maintaining of equality and diversity at workplace. This has to be
mitigated.
Work Breakdown Structure- A WBS refers to project management in which the tasks in a
project are broken down into several smaller parts. Therefore the different types of tasks are
identified and the approach of giving the specified tasks to the person who can excel in their
completion needs to be adopted. This will help in the attainment of maximum efficiency and
effectiveness. Tesco needs to use a WBS for the promotion of equality and diversity at
workplace.
The work break down structure of the present research report will be mentioned as below:

Activities Deadline of completion
Identification of the issue 25/09/20
Selection of the topic 07/10/20
Formation of aims and
objectives
23/10/20
Research methodology 18/11/20
Data collection 04/12/20
Analysis of data 13/01/20
Reaching to further
recommendations and
conclusions
27/02/20
1.
(Marnewick, 2016).
Gantt Chart- The use of Gantt Chart is made by the companies so that they are able to
identify the schedule which should be adopted for facilitation of the completion of a particular
project (Marnewick, 2016). In Tesco there is a requirement that its managers make its use so that
they can identify the activities to be adopted for the implementation of equality and diversity at
workplace.

(Marnewick, 2016).

(Marnewick, 2016).
Research Methods
There are several methods which can be used by the companies for the purpose of
conducting their research. These methods are as follows-
Qualitative Methods- The use of these methods is made for the collection of data
through the use of methods which do not make use of numbers. The use of such methods is made
for the collection of data in the right manner. Techniques such as Interviews, Surveys,
Questionnaires, Focus Groups etc. should be used by the companies for this purpose. Tesco will
make use of Questionnaire Method for the purpose of the promotion of equality and diversity.
Quantitative Methods- The use of quantitative methods can be made by the
organizations for the purpose of analysis and interpretation (Dahanayake, 2018). For the firms it
is highly essential to make use of them so that they are able to express their findings in the terms
of numbers. The use of graphs, pie-charts and other statistical techniques is used commonly for
this purpose.
Through the use of these methods the following data can be gathered-
Primary Data- This is the data which is collected by the investigator. The information
which is collected using this data must be highly reliable and accurate so that it can be used
correctly and accurately by the investigators. This data is required to be gathered by Tesco for
promotion of equality and diversity.
Secondary Data- This refers to the data which is already available in the various books
as well as journals (Rekonen and Björklund, 2016). This data has been collected by the
researchers who have conducted their research. The use of this data can be made by the
investigators for the purpose of the identification of appropriate techniques to be used for the
completion of the research aims. Tesco's management needs to use this data also for promoting
equality and diversity.

Sampling: It is defined as a process of selecting the number of participants from the total
population in order to conduct research. In the present research, random sampling is adopted by
investigator and from which 20 respondents is selected who are the employees of Tesco.
Qualitative research:
Interview questions:
Q1) What are your views regarding
Equality and diversity practises at TESCO:
Respondent 1: According to view of first
respondent there was a positive response as
they believed that there is no discriminatory
practises on part of top management.
Respondent 2: According to second
respondent there was a response where they
said that there is need of more focus towards
development of policies as sometimes there are
no proper equality measures that are being
considered by the management of TESCO.
Q2) What are some measures that can be
taken by the top management related to
equality and diversity practises of TESCO
to enhance the satisfaction of their
workforce:
Respondent 1: According to view point of first
respondent there has to be develop of timely
decision making criteria where in some
decision there has to be equal participation of
employees working at different level sio that
there can be better sense of equality amongst
employees.
Respondent 2: According to this view TESCO
has to focus on there is need of proper
compensatory practises without any
discrimination based on employee background
that will lead to better satisfaction of
individuals where employees with similar pay
role and job position are provided with equal
pay scenario.

Through the preparation of questionnaires Tesco will be able to identify the different
issues and challenges which are present while introducing equality and diversity in the
workplaces.
Questionnaire:
Questionnaire
Q1.) Do you have an understanding about concept of equality and diversity? Frequency
a) Yes 15
b) No t 5
Q2.) As per your view point, what are the challenges faced by company at the
time executing equality & diversity practices?
Frequency
a) Difference in opinions of employees 5
b) Cultural barrier 5
c) Lack of unity 5
Q3.) Do you have knowledge about the importance of equality & diversity
at workplace?
Frequency
a) Yes 14
b) No 6
Q4 According to you, what are the main strategies can be adopted by Tesco in
dealing with issues of equality & diversity?
Frequency
a) Proving training & development session 7
b) Equal opportunity to men & women 8
c) Implementation of equality law 5
Q 5.) According to you, what is affect of executing equality & diversity
practices at Tesco?
Frequency
a) Positive impact 10
b) Negative impact 5

c) Neutral impact 5
Q6.) What are the benefits attained by Tesco while implementing equality
and diversity practices within the organisation?
Frequency
a) Increase in productivity level 9
b) Employee retention 6
c) Enhancement in brand image 5
Q7.) As per your view point, implementing equality & diversity practice
assist in improving organisational performance?
Frequency
a) Agree 13
b) Disagree 7
Q8) While working in the organisation, have you faced any issue related to
equality & diversity?
a) Yes 10
b) No 10
Q9) Do you think implementing Equality Act at workplace is important to
consider by Tesco in dealing with the issues of Equality & Diversity?
a) Yes 16
b) No 4
Q 10) Provide suggestions to the higher authorities of Tesco in order to
decline the negative influence of diverse and inclusive workforce.
TASK 3
Data analysis and Interpretation
Q1.) Do you have an understanding about concept of equality and diversity Frequency
a) Yes 15
b) No 5

Interpretation: From the above pie chart, it has been analysed that out of total 20
respondents, 15 participants have the knowledge about equality and diversity concept. On the
other side, the remaining 5 participants have no idea about such concept so it is important for
company to provide training session to the employees of company in order to provide them
knowledge about equality and diversity.
Q2.) As per your view point, what are the challenges faced by company at the
time executing equality & diversity practices ?
Frequency
a) Difference in opinions of employees 8
b) Cultural barrier 7
c) Lack of unity 5
Interpretation: The above chart represent that there are various issues faced by company
while implementing equality and diversity practices. One of the major issue is difference in
opinion of staff members that is said by 8 respondents from total 20 participants. In addition to
this, 7 respondents said that cultural barrier is issue whereas the remaining 5 participants state
lack of unity is the issue face by organisation while executing such practices.
Q3.) Do you have knowledge about the importance of equality & diversity
at workplace?
Frequency

a) Yes 14
b) No 6
.
Interpretation: By conducting investigation, it is analysed that 14 participants out of
total 20 have the idea about significance of equality & diversity concept. In addition to this, the
remaining 6 respondents ave no knowledge about importance of equality and diversity at
workplace.
Q4.) According to you, what are the main strategies can be adopted by Tesco
in dealing with issues of equality & diversity?
Frequency
a) Proving training and development session to employees 7
b) Equal opportunity to men and women 8
c) Allow participation of employees in decision-making 5
Interpretation: There are various strategies adopt by an organisation in order to deal
with equality and diversity issues. The above graph shows that from total 20 respondents, 7 said
that suitable strategy is providing training session to employees whereas 8 respondents perceive
that giving equal opportunity to men and women is effective. The remaining 5 respondents stated
that by giving authority to employees while taking decision-making is effective to be adopted by
Tesco.
Q 5.) According to you, what is affect of executing equality & diversity
practices at Tesco?
Frequency
a) Positive impact 10
b) Negative impact 5
c) Neutral impact 5

Interpretation: With the help of above given graph, it is analysed that from total 20
participants, 10 respondents said that there is positive impact whereas 5 participant said that
there is negative impact on organisation. In addition to this, the leftover 5 participants said that
there is no impact on organisation.
Q6.) What are the benefits attained by Tesco while implementing equality
and diversity practices within the organisation?
Frequency
a) Increase in productivity level 9
b) Employee retention 6
c) Enhancement in brand image 5
a) Positive impact b) Negative impact c) Neutral impact
0
2
4
6
8
10
12
10
5 5

Interpretation: There are various benefits adopted by Tesco while implementing
equality and diversity practices at workplace. One of the benefit is increase in productivity level
which is said by 9 respondents from total 20 participants. In addition to this, another advantage
is employee retention and increasing of brad image which is said by 6 and 5 respondents
respectively.
Q7.) As per your view point, implementing equality & diversity practice
assist in improving organisational performance?
Frequency
a) Agree 13
b) Disagree 7
Interpretation: The above chart state that from total 20 participants, 13 is agree with the
point that implementing equality and diversity practices help in improving organisational
performance. The remaining 7 participants is not agree with this point.
Q8) While working in the organisation, have you faced any issue related to
equality & diversity?
a) Increase in productivity level
b) Employee retention
c) Enhancement in brand image
0
1
2
3
4
5
6
7
8
9
10 9
6
5

a) Yes 10
b) No 10
Interpretation: It is stated from above graph that out of total 20 respondents, 10 has
faced issues related to equality and diversity. In addition to this, the remaining 10 participants
state that there is no issue faced by them due to equality and diversity.
Q9) Do you think implementing Equality Act at workplace is important to
consider by Tesco in dealing with the issues of Equality & Diversity?
a) Yes 16
b) No 4
Interpretation: From the above chart, it is analysed that it is essential for company to
implement equality act as it help in dealing with issues related to equality and diversity, which is
a) Yes b) No
0
2
4
6
8
10
12
10 10

said by 16 participants from total 20 selected respondents. In addition to this, 4 participants is not
agree with the point of implementing Equality act at workplace.
Recommendations
By analysing the above data, some of the recommendations given by the investigator to
the top level authorities of Tesco and is discussed below:
 It is suggested to the higher level authority of Tesco to provide training & development
session to the staff members of company so that they get to know about importance of
equality & diversity at workplace in an effective manner (Georgiadou, Gonzalez-Perez
and Olivas-Lujan, 2019). In addition to this, it will also assist company to develop good
relationship with the employees and know their opinions and perception level of staff
members properly.
 It is suggested to the management team to execute equality & diversity practices at
workplace such as providing equal opportunity to male & female employees,
implementing equality law and so on. This will assist company to retain its staff
members for longer time frame and improve their productivity level in an effective
manner.
 Along with this, it is suggested to the higher authorities of respective company to adopt
those strategy which allow staff members to participate in the decision making process
and give their ideas to the management (Ng and Stamper, 2018). This will make
employees feel valued and important at workplace and develop their interest towards
implementation of activities which has positive influence on performance level of Tesco.
TASK 4
Reflection
While conducting the research, it is analysed that there are various factors that leads to
put prominent impact on the overall outcome in negative way. Along with this, it is also
considered as the section in terms of gathering data and information from various sources which
is more time consuming process. Despite from this, at the time of conducting research and its
concerning activities, it is identified that my communication and team management skills are not
much effective that leads to impact the overall performance of more harmful way. Additionally,
it is also said that I was quite nervous and under confident at the time of developing

communication and interacting with people that leads to put negative impact on whole research
in negative way. At the end of research, I also examine that my skills need to be enhanced at the
time of doing proper investigation that should be completed in effective way. By considering the
low confidence level which is quite weak in me leads to influence the research and the
performance of employees as well who work with me. Furthermore, I am also quite weak in
problem solving as I cannot solve each and every problem and also take time to analyse and
understand things that also influences the research and its concerning performance. Along with
this, it also describe the significant limitations and drawback the impact the research and its
concerning conclusion that include limited resources, also have lack of funds and other
concerning things that are required. Hence, all of these things put negative impact on running
and functioning of company. In terms of this, for the effectively conducting research it is
identified that I need to overcome from my weakness and need to improve these skills as it plays
an important role in terms of effectively doing investigation and also tends to develop my
observation and analytical skills which is useful for me in terms of critically analysing and
observing the prominent situation as it is helpful for me in order to examining the overall
situation and tends to take corrective action for any deviation.
CONCLUSION
From the above report it can be concluded that for managing a successful business project
it is required that the management of an organization adopts the right techniques. It is important
to determine project aims and objectives, a project management plan is useful for the purpose of
the right management of project to attain its objectives, WBS and Gantt Chart can be used for
raising the efficiency and effectiveness level during the project, research can be carried out with
the use of appropriate methods. Additionally, it is important to present the data with the use of
finding gathered, communication must be made for drawing relevant conclusions. Also,
reflection can be made on the project undertaken to find out problems and issues and solving
them.

REFERENCES
Books & Journal
Artto, K., Ahola, T. and Vartiainen, V., 2016. From the front end of projects to the back end of
operations: Managing projects for value creation throughout the system lifecycle.
International Journal of Project Management. 34(2). pp.258-270.
Barker, M. and Zupick, N., 2017, December. Revisiting the four C's of managing a successful
simulation project. In 2017 Winter Simulation Conference (WSC) (pp. 580-587). IEEE.
Focacci, A., 2017. Managing project investments irreversibility by accounting relations.
International Journal of Project Management. 35(6). pp.955-963.
Gama, F., Sjödin, D. R. and Frishammar, J., 2017. Managing interorganizational technology
development: Project management practices for market‐and science‐based partnerships.
Creativity and Innovation Management. 26(2). pp.115-127.
Johnson, A. B., 2019. Project of IT system for Business accelerator for managing cooperation
between startups and corporates (Doctoral dissertation, Instytut Organizacji Systemów
Produkcyjnych).
Marnewick, C., 2016. Benefits of information system projects: The tale of two countries.
International Journal of Project Management. 34(4). pp.748-760.
Rekonen, S. and Björklund, T. A., 2016. Adapting to the changing needs of managing innovative
projects. European Journal of Innovation Management.
Rojas, R.R., 2018. Diversity and workplace spirituality. In Diversity and Inclusion in the Global
Workplace (pp. 81-107). Palgrave Macmillan, Cham.
Georgiadou, A., Gonzalez-Perez, M.A. and Olivas-Lujan, M.R. eds., 2019. Diversity within
diversity management: Country-based perspectives. Emerald Group Publishing.
Nachmias, S. and Caven, V., 2018. Introduction to ‘hidden’inequalities in the workplace.
In Hidden inequalities in the workplace (pp. 1-16). Palgrave Macmillan, Cham.
Georgiadou, A., Gonzalez-Perez, M. A. and Olivas-Lujan, M. R. eds., 2019. Diversity Within
Diversity Management: Types of Diversity in Organizations. Emerald Group Publishing.
Ng, E. S. and Stamper, C. L., 2018. A Trump presidency and the prospect for equality and
diversity. Equality, Diversity and Inclusion: An International Journal.
Syed, J. and Ozbilgin, M., 2019. Managing diversity and inclusion: An international perspective.
SAGE Publications Limited.
Gibson, S. and Fernandez, J., 2018. Gender diversity and non-binary inclusion in the workplace:
The essential guide for employers. Jessica Kingsley Publishers.
Dahanayake, P., and et. al., 2018. Justice and fairness in the workplace: a trajectory for
managing diversity. Equality, Diversity and Inclusion: An International Journal.

APPENDIX
Name of the learner: Name of the Supervisor:
Project Title: Date:
Update of weekly research/ tasks achieved
(Account for a minimum of six weeks with
dates)
 What have you completed?
 Did you fulfil Task requirements?
 Are you on track and within deadlines
set?
 Did you need to make any changes to
your project management plan?
Comments
I have conducted a research project on “To
determine the importance of equality and diversity
in increasing the productivity of employees at
workplace”. A case study on Tesco .
Yes
Yes
25.09.19 I am on track
07.10.19 I am on track
23.10.19 I am on track
18.11.19 I am on track
04.12.19 I am on track
13.01.20 I am on track
11.02.20 I am on track
21.02.20 I am on track
27.02.20 I am on track
No
Any risks and / or issues identified?
 Did you identify risks/issues with a
lack of skills required for undertaking
research tasks?
I have analysed various problems and
issues that is associated with time as well
as cost. But all such issues have been
resolved by me while conducting the whole
investigation.

 Did you identify any additional
risks/issues that have an impact on the
project management plan?
No
Problems encountered
 What barriers did you face?
 How did you overcome them?
One of the major barrier that is
determined by me is team management. In
addition to this, communication skills is
also act as a barrier for me.
In order to overcome with such situations,
I have participate in different kind of
activities and sessions that assist me
overall development in both professional
and personal level.
New Ideas & change of project direction For performing research effectively, I want
2 weeks more.
What Have I learnt about myself this week?
 How did I feel when I had to deal with
tasks/problems?
 Did I find it useful to complete the
tasks?
 How well have I performed? What did I
contribute?
 What can I improve on next week?
As per my view point, it is quite useful and
effective that assist me in coming future
which is at both personal and professional
level.
Yes
In my opinion, I have performed well &
give my best that in return help me in
development of my knowledge and skills as
well.
I can improve my communication skills in
coming weeks and also focuses on

 How might this learning apply in the
future?
developing team management skills
These are the skills as well as knowledge
that help me in my near future for my
overall growth.
Tasks planned for next week
 Which tasks are priority?
 Have you set aside sufficient time for
completion?
Data collection and interpretation
Yes
Project plan status to date (on, ahead,
behind)
Supervisor comments to address
Signature of the Supervisor and date:
Template for Performance Review to be attached with the report by the learner:
1. What was the Project supposed to accomplish?
Main aim of this project is to ““To determine the importance of equality and diversity in increasing
the productivity of employees at workplace”. A case study on Tesco .
2. Did the project succeed in its aims/ how do you know? Specifically, please outline
any evaluation and assessment undertaken.
Yes, according to my view point, I have succeed research aim and this is because the
higher authorities of Tesco who give me positive outcome at the time of conducting
business investigation, Along with this, the present investigation help me in developing
strategies and policies which is fair and equal for the employees.
3. What things do you think worked well and why? Evaluate all aspects of the project
(e.g initial inception, project activities and project outcomes) from a range of
perspectives.
By the help of proper and effective communication skills, I was able to implement all the

activities of research in an appropriate manner. One of the major reason of this is I have
conveyance more number of people for collecting relevant and authentic information.
4. What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
At the time of performing research, I have faced various issues that is related to
dissatisfaction, depression and anxiety that is negative & impact on the overall
research outcome. For handling such issues, higher authorities require to
communicate with employees in a proper manner.
5. What did you learn from undertaking the project?
I have learnt about team building skills and also about interaction and communication
skills that will help me in coming future.
6. How would you rate your performance as a management consultant leading the
project?
I will give 8 out of 10 number to me. I gave my 100% efforts for conducting research in a
proper and effective way.
7. What strengths and weakness of your performance did you identify?
My major strength is communication and conveyance skills that help me in conducting
research effectively. On the other hand, my weaknesses is lack of team and time
management skill that impact negatively on overall investigation results.
8. How will this inform and support your continuous professional development?
By the help of effective team skills, I can gain large number of opportunities that enhance
my overall growth and development within the marketplace. With the help of this research,
I have improved my communication and problem solving skills as well.