Managing a Successful Business Project

please make sure you use a company UK based

Managing Successful
business project

Contents
Title: Talent Management................................................................................................................1
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1. Devise project aims and objectives for the chosen topic as specified above in the project
brief.........................................................................................................................................1
P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk, and resources.......................................................................................3
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages
for completion........................................................................................................................5
TASK 2............................................................................................................................................7
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives..............................................................7
TASK 3............................................................................................................................................9
P5 Analyse research and data using appropriate tools and techniques..................................9
P6 Communicate appropriate recommendations as a result of research and data analysis to
draw valid and meaningful conclusions...............................................................................19
TASK 4..........................................................................................................................................20
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance...................................................................................................................20
CONCLUSION..............................................................................................................................21
References:.....................................................................................................................................22
Appendix........................................................................................................................................23

Title: Talent Management
INTRODUCTION
In an organization, talent management is referring to the constant procedure that includes
attracting as well as retaining high quality employees. In this, the main focus of HR manager is
to develop employee’s skills, provide continuous motivation in order to improve their overall
performance at workplace. The main purpose of talent management is to develop a motivated
workforce who will give their best efforts for attaining long term benefits (Mensah, 2015). This
will directly contribute in attaining positive and competitive advantage from its competitors. In
addition to this, manager also use various strategies and ways to manage their talent that may
assist them in improving overall performance of company at market place. Current report is
based on Holiday Inn, is a famous American brand of hotel that operate their business in over the
world with the aim of establishing its competitive image (Anlesinya, and Amponsah-Tawiah,
2020). The main focus of this company is to manage their workforce by placing them at right
place so that they can easily attained their set goals and objectives in an appropriate manner.
TASK 1
P1. Devise project aims and objectives for the chosen topic as specified above in the project brief
Topic of the study
What talent strategies do the best companies use to attract and retain people?
Research aim
To investigate the strategies of talent management, do the best companies, use to attract
and retain employees at workplace. A study on Holiday Inn.
Research objectives
 To understand the concept of talent management in organizational context.
 To analyse the issues faced by Holiday Inn in managing their talent at working area. To explore the different strategies of talent management implement by Holiday Inn to
manage and attract their top talent at workplace.
Research questions
 What is the concept of talent management in organizational context?
 What are the major issues faced by Holiday Inn in managing their talent at working area?
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 What are the different strategies of talent management implement by Holiday Inn to
manage and attract their top talent at workplace?
Rationale of research
The primary purpose of undertaking current research is to explore the role of talent
management in retaining productive workforce. This study assists in providing detailed and
accurate information that enable researcher in taking valid decision. Along with this, it is also
beneficial for personal and professional context (Mangusho, Murei and Nelima, 2015). By
undertaking current investigation, researcher can improve their skills and knowledge towards
selected topic and area as well. With the assistance of this, organization also improve their
knowledge about talent management and how it may assist in retaining their staff members.
Overview of chosen organisation
The organisation that is selected fir current project is Holiday Inn which is an American
brand of hotels, and a subsidiary of InterContinental Hotels Group which. The Holiday Inn was
Founded as a U.S. motel chain headquarter of which is located at Denham, Buckinghamshire and
soon it has grown to be one of the world's largest hotel chains, with 1,173 active hotels and over
214,000 rentable rooms across various parts of the world (Baldwin and di Mauro, 2020).
Literature review
Concept of talent management in organizational context
According to Rabbi and et. Al., (2015), Talent management is considered as an important
concept within the company as it focuses on organizing, strategic process of getting right talent
on-board and at the same time also assist them to grow their optimal capabilities by keeping all
the objectives in their mind as well. Mainly, it is a procedure of identifying talent gap, vacant
position to select a right candidate at working area. Thus, it is significant for HR manager to
provide proper training, developing their necessary skills, keep them engage and also motivate
them to attain all the long term goals and objectives in an allotted period of time. Proper
management of talent includes different aspects such as planning, attracting, selecting,
developing, retaining and transitioning which needs to be implement by manager at the time of
managing their talent. With the help of this, company can easily attain their targets in an
appropriate time frame (Crane and Hartwell, 2019).
Issues faced by Holiday Inn in managing their talent at working area
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According to Singh and Sharma, (2015), managing talent is not always easy as various
issues can come up that put negative impact over the organizational performance. Thus, it is
significant for business to focus on hiring as well as developing their talent at working area so
that all the set goals and objectives can easily attained. In relation to this, there are some major
issues that company is facing in managing their talent at working area:
Poor hiring strategies: Basically, management of talent starts with filling a vacant place
along with higher and quality performer. This is possible with strong staffing management plan
as it provides assistance in hiring a right candidate for specified job role. With an ineffective
hiring strategy, organization might have trouble in sourcing top talent.
Ineffective leadership: Proper and strong leadership is one of the major basis of talent
management because leader is responsible for developing as well as retaining employees by
providing them proper guidance at working area. Without strong leader, talent is not proper
managed within the company.
Employee turnover: Improper talent management create issues and complexities among
team members because proper talent management focuses on developing workers from start to
finish. By this worker feel valued and satisfied with specified job. If employees are properly
managed that company face the issue of high employee turnover (Golubovskaya, Solnet and
Robinson, 2019).
Different strategies Holiday Inn can use to manage their top talent at workplace
As per view point of Vaiman and Collings, (2015), it is important for business organization
to manage their top talent by providing them proper guidance and support. In this, company also
use appropriate strategies that help in retaining top talent at workplace for longer period of time.
As all the effective strategies can be understood by following points:
Hire only top employees: It is crucial for business organisation to recruit best and talented
employees who meet all the qualities required at working area. One of the main advantage of
using this strategy is to reach higher performance faster that contributes improving
organizational performance.
Provide continuous training and development: In order to manage and motivate their
talent providing proper training and development activities is crucial because it assist in
developing skills and knowledge of workers. By this worker can easily perform their task and
also improve their productiveness.
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P2 Produce a project management plan that covers aspects of cost, scope, time, quality,
communication, risk, and resources.
Project Management Plan is a formal, approved document that defines how a particular
project is to be executed, monitored and controlled. It includes baselines, subsidiary management
plans and other planning documents which defines the approach project team needs to take to
deliver the intended scope of the project (Project Management Plan: Definition, Purpose &
Examples, 2019). It also provides appropriate information to the stakeholders regarding
understanding and importance of the task. A project management plan covers following aspects:
Cost Cost is a vital component of project management so that the desired objectives
of the project can be achieved within a predetermined budget and stipulated
time. The cost for the research activities such as sampling, data collection etc.
by the researcher will be £15,000 whereas the total cost that will be borne by
the company for research and development activities will be £48,000.
Basis Cost
Investment £18,000
Research and Development £4,000
Resources for training £3,000
Implementation of project £13000
Employees training £10,000
Total £48,000
Scope The scope of the examination for the organization is that it will empower it to
employ more proficient and qualified staff who are inspired to master and
improve their abilities through the new preparing and advancement programs
and secure abilities that will upgrade their exhibition and increment the
productivity of the organization. Then again, this examination will give the
investigator to practice his insight and abilities such that advantages both the
organization and the investigator (Gupta, 2019). This undertaking additionally
gives procuring freedom to the investigator while expanding his insight about
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enrollment, choice and preparing.
Time The total time in sampling, collecting data, forming various charts and reports
etc. required to interpret the results of the research, the researches would need
a stipulated time of 3 months. The company would need a time of 6 months to
successfully implementing the improved recruitment, selection and training in
the company so as to meet the international requirements.
Quality The researcher can use qualitative and quantitative methods to conduct the
research. Qualitative methods are easy to apply and interpret so
questionnaires, interviews etc. can be used so as to collect qualitative data.
The quality of the project helps the company in efficiently and efficaciously
implement the results of the research (Harsch and Festing, 2020).
Communication To finish the task productively and viably inside the specified time and
financial plan, appropriate communication is needed between different
perspectives identified with the undertaking. The investigator utilizes phone
and messages to interface with the customers from where the information is
being gathered; the scientist associates with the supervisors of the
organization about the advancement in the exploration by means of messages
and video-conferencing and the top executives further connects with the
workers through equitable correspondence direct that wins in the organization
to redesign them on the new procedures and further get feedbacks from the
workers.
Risk The risk implied in the undertaking is high for the organization as an
enormous expense is included and an opportunity to finish the task is
restricted. The risk of wrong inspecting and information error is likewise
included. For the investigator the risk of wrong size of inspecting inside the
restricted time is included (Neri and Wilkins, 2019).
Resources The organization requires different assets to finish the venture on time like
innovation, HR, cash, better offices for improving enrollment, determination
and preparing measure. The assets needed by investigator are better web
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association, time and cash to do the exploration effectively.
P3 Produce a work breakdown structure and a Gantt chart to provide timeframes and stages for
completion.
Gantt Chart: This chart was invented by Henry L. Gantt and is the most widely used chart in
project management. A Gantt Chart is a graphical depiction of a project schedule. It a type of bar
chart which helps in depicting the exact start and finish dates of several elements of a project
such as resources, tasks etc. which helps the researcher in finishing the task within time
(Anlesinya, and Amponsah-Tawiah, 2020).
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Work Breakdown Structure: A WBS helps in dividing complex projects into simpler and
manageable tasks which helps in simplifying the project execution. Larger tasks when broken
down into smaller tasks helps in easy supervisor and estimation. This helps in completion of the
project on time (Baldwin and di Mauro, 2020).
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TASK 2
P4 Carry out small-scale research by applying qualitative and quantitative research methods
appropriate for meeting project aims and objectives.
The researcher needs to conduct a research for completing the project on time and in an
efficient manner. For this the researcher can use various methods of conducting the research and
data collection that are discussed below:
Methods of data collection
 Primary data collection: By using this method primary data can be collected through
original or first-hand research. In this method the researcher directly goes to the source
from where appropriate information can be gathered based on questionnaires, surveys,
observations, interviews etc.
 Secondary data collection: Secondary data is the data that have already been collected by
someone else and is readily available from other sources. This is a cheap method as the
data is more quickly obtainable (Crane and Hartwell, 2019). The sources of data involve
books, journals, websites etc.
In this study both primary and secondary sources are implemented by the researcher as
primary research is being implemented with the support of questionnaire as it is effective in
gathering specific information related to the subject area. On the other hand, secondary sources
like books, journals, articles and so on are implemented by the researcher to develop theoretical
frame work related to the aspect of suitable strategies of talent management to attract and retain
employees at workplace.
Methods of research
Different methods can be used by the researcher for collecting and analysing the data.
 Quantitative method: Through this technique data can be gathered dependent on raw
numbers which helps in legitimate understanding of information. This strategy centers
around get-together mathematical and perpetual information with point by point united
thinking (Issa and et. al., 2015).
 Qualitative method: This is a logical strategy for perception which is utilized to assemble
non-mathematical information through open-finished and conversational correspondence.
This examination helps in comprehension of basic reasons, assessments and inspirations
of the people through direct request. It is a type of illustrative exploration that gives an
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inside and out information about perspectives and assessments of people (Milanovic,
2016).
The researcher uses quantitative research for the project to enumerate the problem through
creating numerical data by converting it into useable statistics (Ong, Wang and Zainon, 2016).
This method studies attitudes, opinions, behaviours of the sample population to determine
results. This is done through questionnaires, pie-charts, frequency tables to understand better the
views of respondents.
Data collection tool
With respect to current study, use of questionnaire has been made by the researcher as
data collection tool which provides an efficient and effective way collection of data from a larger
number of participants. A questionnaire is basically a set of questions that is used to conduct a
survey, which is the process of gathering, sampling, analysing, and interpreting data from a
group of people (Golubovskaya, Solnet and Robinson, 2019). Use of below stated questionnaire
provided in the appendix of the file has been made for data collection for current study.
Sample size: It measures the number of individual samples measured or observations used in a
survey or experiment. The researcher has taken a sample size of 40 respondents to analyse their
opinions so as to conduct the research for successful completion of the project (Mahmood,
2015).
TASK 3
P5 Analyse research and data using appropriate tools and techniques.
Frequency table
Q1) Are you aware about concept of talent management? Frequency
a) Yes 30
b) No 10
Q2) Does managing talent help service industry to improvise their
growth?
Frequency
a) Yes 25
b) No 15
Q3) What are the benefits of having a talent management system for Frequency
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Holiday Inn?
a) Employee development 20
b) Develop employee and manager engagement 10
c) Improve employee performance 10
Q4) What are the issues Holiday Inn can face at the time of managing
their talent?
Frequency
a) Lack of leadership 15
b) Increased employee turnover 15
c) Unappealing company culture 10
Q5) According to you, what are the different strategies Holiday Inn can
apply to retain their top talent?
Frequency
a) Proper training and development 20
b) Provide rewards and recognition 10
c) Strategic employee planning 10
Q6) What are the effective measures HR manager should use to hire and
retain their talent within Holiday Inn?
Frequency
a) Hire right people 10
b) Keep up the promises 10
c) Recognition of Merit 10
d) Provide learning opportunities 10
Q7) What are the important functions of talent management Holiday
Inn needs to focuses at the time of managing their talent?
Frequency
a) Attracting talents towards the company 12
b) Performance evaluation of talent 11
c) Career and growth planning 10
d) Retention management 7
Q8) As per your view point, what is the impact of talent management
practices and strategies on organizational performance?
Frequency
a) Positive 25
b) Negative 10
c) Neutral 5
10

Q9) Does effective leadership is beneficial for Holiday Inn in managing
top talent at workplace?
Frequency
a) Yes 35
b) No 5
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Theme 1: Aware about concept of talent management
Q1) Are you aware about concept of talent management? Frequency
a) Yes 30
b) No 10
Interpretation: In an organization, talent management is considered as an important activity that
focus on hiring as well as developing high quality of employees who are able to meet all the set
goals and objectives of company in an effective manner. With the help of talent management,
company can improvise their productivity level by retaining their workers for longer period of
time. The main focus of managing talent is to place right people at right job role as it may assist
employees in doing well at working area. In relation to this, 30 out of 40 participants are aware
about the context of talent management and how it assists business organization to retain their
top talent.
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Theme 2: Managing talent help service industry to improvise their growth
Q2) Does managing talent help service industry to improvise their
growth?
Frequency
a) Yes 25
b) No 15
Interpretation: Managing talent is crucial procedure that company is using with the aim of
retaining their top talent at workplace. If workforce is effectively managed, then organization can
improve their productivity level. This will directly contribute in reducing employee turnover of
business organization. In relation to this, 25 out of 40 participants give their views that proper
management of talent is beneficial for business in attaining competitive growth at market place.
On the other side, remaining 15 respondents are not much aware about this theme and statement.
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Theme 3: Benefits of having a talent management system for Holiday Inn
Q3) What are the benefits of having a talent management system for
Holiday Inn?
Frequency
a) Employee development 20
b) Develop employee and manager engagement 10
c) Improve employee performance 10
Interpretation: Management of talent is beneficial for company because it provides assistance
in improving organizational performance at working area. In context to this, 20 people give their
views that proper management of talent also may assist in developing their employee by
motivating as well as encouraging them towards the goals. Along with this, 10 participants think
that effective talent management also contributes in developing employee and manager
engagement at working area. In addition to this, 10 respondents give their views that it also may
improve employee performance as they easily accomplish their targets. This finding has been
also supported by the view point of Rabbi and et. Al., (2015) who reflects that Talent
management is considered as an important concept within the company as it focuses on
organizing, strategic process of getting right talent on-board.
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Theme 4: Issues Holiday Inn can face at the time of managing their talent
Q4) What are the issues Holiday Inn can face at the time of managing
their talent?
Frequency
a) Lack of leadership 15
b) Increased employee turnover 15
c) Unappealing company culture 10
Interpretation: From the above mentioned graphical representation, it has been evaluated that
managing talent is a major concern for business organization as it put negative impact over the
productivity level of employees at working area. In this, 15 out of 40 participants think that lack
of leadership is major issue that company is facing at the time of managing their talent.
Furthermore, 15 people give their views that improper talent management also increase
employee turnover because workers are leaving company due to improper guidance and
monitoring. Apart from this, remaining 10 respondents said that unappealing company culture is
also a major issue that may reduce employee performance at working area. This evidence is also
backed by the Singh and Sharma, (2015), as provide information that various issues like
Ineffective leadership and Employee turnover are also related with the talent management.
15

Theme 5: Different strategies Holiday Inn can apply to retain their top talent?
Q5) According to you, what are the different strategies Holiday Inn can
apply to retain their top talent?
Frequency
a) Proper training and development 20
b) Provide rewards and recognition 10
c) Strategic employee planning 10
Interpretation: As per preceding graphical representation it has been analysed that there are
different strategies that company can apply with the aim of retaining their top talent. This will
contribute in enhancing organizational growth at market place. In relation this, 20 people give
their views that proper training and development an effective strategy that help company in
managing their talent. In addition to this, 10 participants think that provide attractive rewards and
recognition to workers is also refers to the appropriate strategy through which company motivate
their workers to do their best at workplace. On the other side, remaining 10 respondents said that
strategic employee planning at working area also contributes in managing their top talent at
workplace.
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Theme 6: Effective measures HR manager should use to hire and retain their talent within
Holiday Inn
Q6) What are the effective measures HR manager should use to hire and
retain their talent within Holiday Inn?
Frequency
a) Hire right people 10
b) Keep up the promises 10
c) Recognition of Merit 10
d) Provide learning opportunities 10
Interpretation: In managing talent at workplace also required effective measures that HR needs
to be implement in hiring and retaining their workers within the company. In this context, 10 out
of 40 participants share their view point that hire right people at right place is important that HR
needs to ensure as it may aid in keeping employees more productive at working area. Along with
this, 10 respondents said that keep up the promises is also an effective measure that keep workers
satisfied towards the job roles and responsibilities. Furthermore, 10 people share their opinion
that recognition of Merit help employees in improving their efficiency as they easily perform
their best efforts. On the other side, remaining 10 participants said that HR manager also
responsible for providing proper learning opportunities to their workers as they improve their
skills and knowledge towards specified job roles.
17

Theme 7: Important functions of talent management Holiday Inn needs to focuses at the
time of managing their talent
Q7) What are the important functions of talent management Holiday
Inn needs to focuses at the time of managing their talent?
Frequency
a) Attracting talents towards the company 12
b) Performance evaluation of talent 11
c) Career and growth planning 10
d) Retention management 7
Interpretation: From the preceding graphical representation it can be evaluated that there are
different functions of talent management that company is focuses at the time of managing their
talent. In context to this, 12 out of 40 people think that attracting talent towards the company is
one of the important function of talent management, 11 participants share their views that
performance evaluation of talent also contributes in measuring employee’s performance at
workplace. Along with this, 10 respondents said that providing career and growth planning to
workers support in managing their performance at workplace. On the other side, remaining 7
people said that retention management is also an effective function that help company in
managing their top talent at working area. This will directly contribute in improving
organizational growth at market place.
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Theme 8: Impact of talent management practices and strategies on organizational
performance
Q8) As per your view point, what is the impact of talent management
practices and strategies on organizational performance?
Frequency
a) Positive 25
b) Negative 10
c) Neutral 5
Interpretation: In business organization, implementing talent management practices or
strategies put their huge impact over the organizational performance by providing assistance to
employees at working area. In this relation, 25 out of 40 participants think that using talent
management practices and strategies put positive impact over the organizational performance in
which company can encourage their workers towards their job roles. Along with this, 10 people
give their views that it put negative impact over the business performance and rest of 5
respondents are neutral with this theme.
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Theme 9: Effective leadership is beneficial for Holiday Inn in managing top talent at
workplace
Q9) Does effective leadership is beneficial for Holiday Inn in managing
top talent at workplace?
Frequency
a) Yes 35
b) No 5
Interpretation: As per preceding graphical representation it is evaluated that using effective
leadership play a crucial role in business organization because it helps in managing top talent at
working area. This will provide assistance in making their talent more productive and efficient in
manner and at the same time also improvise their working ability to do their best at workplace. In
this relation 35 out of 40 people think that using effective leadership is providing benefits to
company in retaining as well as developing their talent at working area. On the other side,
remaining 5 participants are not much aware about this theme.
P6 Communicate appropriate recommendations as a result of research and data analysis to draw
valid and meaningful conclusions.
By investigating the above report, it very well may be suggested that Vodafone Group plc
ought to improve its enrollment, choice and preparing strategies to draw in competitors who are
exceptionally qualified and gifted so they can meet they can accomplish the objectives and
targets of the organization. This likewise empowers the organization to meet the global
necessities which helps it in growing its piece of the pie and expanding business execution. The
20

organization ought to follow outside enlistment strategies in order to get new and inventive
thoughts the organization through the assorted pool of representative gifts and abilities. The
organization should utilize individual meeting strategy to investigate the powerful and relational
abilities of the representatives which will help in expanding consumer loyalty through proficient
critical thinking which additionally helps in client maintenance. Preparing strategies can be both
at work and off-the-work contingent upon the reason for such preparing. It upgrades the abilities
of the representatives and they can expand their effectiveness at work and increment the
efficiency and benefit of the organization.
TASK 4
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning
and performance.
While leading the examination for Holiday Inn on the issue of drawing in and holding
ability at work environment, I had the option to utilize my abilities to distinguish the manners by
which this should be possible. I was likewise ready to understand my own qualities and
shortcomings through this interaction. I had the option to deal with the restricted time
successfully to complete the task on schedule. Likewise I basically applied my abilities on
overseeing restricted assets accessible in order to do the task viably so reasonable outcomes can
be drawn out from this undertaking. Despite the fact that I needed to confront numerous
difficulties, for example, choosing the right example size, gathering information from
representatives and customers they manage, research strategies that can be applied while
investigating and deciphering information so it ends up being helpful to the organization and so
forth This venture offered me procuring chance and I was likewise ready to refine my exploring
abilities by taking choices on different angles so that right and productive data could be drawn
from the total cycle. Furthermore, it has been underlined by me that, present research was
fascinating thus it kept me roused through the total cycle to achieve the assignment inside time.
Also, this exploration has supported my abilities and information on different boundaries like
how compelling enrollment, choice and preparing can help associations in gathering global
prerequisites. It additionally improved my useful abilities on wrapping up the tasks with more
pertinence and precision which will help me in conducting research in future in a well define and
effective manner.
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CONCLUSION
From the above project it can be concluded that improving recruitment, selection and
training in a company can help it in attracting and retaining employees for longer operations f the
business. Therefore, employees are the most important resources in a company and they are to be
utilized in a manner so that the productivity and profitability of the company can be increased.
Various methods can be used while conducting the research and analysing the cost, resources,
scope, risks etc. associated with the research. The results of the project states that, there are
assorted talent management strategies like promotion, incentives, training, development, rewards
and so on that can effectively be opt by the businesses to attracting and retaining top talent and
increasing the operations of the business.
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References:
Books and Journals
Aibieyi, S. and Henry, O.I., 2015. Talent management and employees retention in Nigerian
universities. NG-Journal of Social Development, 417(3868), pp.1-9.
Amiri, M. and Safariolyaei, N., 2017. Talent Management among IT employees. International
Journal in Management & Social Science, 5(4), pp.86-89.
Anlesinya, A. and Amponsah-Tawiah, K., 2020. Towards a responsible talent management
model. European Journal of Training and Development.
Baldwin, R.E. and di Mauro, W., 2020. Mitigating the COVID economic crisis (No. BOOK).
Centre for Economic Policy Research.
Crane, B. and Hartwell, C. J., 2019. Global talent management: A life cycle view of the
interaction between human and social capital. Journal of World Business. 54(2). pp.82-
92.
Dahshan, M., Keshk, L. and Dorgham, L.S., 2018. Talent management and its effect on
organization performance among nurses at shebin el-kom hospitals. International
Journal of Nursing, 5(2), pp.108-123.
Deery, M. and Jago, L., 2015. Revisiting talent management, work-life balance and retention
strategies. International Journal of Contemporary Hospitality Management.
Golubovskaya, M., Solnet, D. and Robinson, R. N., 2019. Recalibrating talent management for
hospitality: a youth development perspective. International Journal of Contemporary
Hospitality Management.
Gupta, V., 2019. Talent management dimensions and their relationship with retention of
Generation-Y employees in the hospitality industry. International Journal of
Contemporary Hospitality Management.
Harsch, K. and Festing, M., 2020. Dynamic talent management capabilities and organizational
agility—A qualitative exploration. Human Resource Management. 59(1). pp.43-61.
Kaliannan, M., Abraham, M. and Ponnusamy, V., 2016. Effective talent management in
Malaysian SMES: A proposed framework. The Journal of Developing Areas, 50(5),
pp.393-401.
Mangusho, Y.S., Murei, R.K. and Nelima, E., 2015. Evaluation of talent management on
employees performance in beverage industry: A case of delmonte Kenya Limited.
International Journal of Humanities and Social Science, 5(8), pp.191-199.
Martin, A., 2015. Talent management: Preparing a “Ready” agile workforce. International
Journal of Pediatrics and Adolescent Medicine, 2(3-4), pp.112-116.
Mensah, J.K., 2015. A “coalesced framework” of talent management and employee performance.
International Journal of Productivity and Performance Management.
Neri, S. and Wilkins, S., 2019. Talent management in transnational higher education: strategies
for managing academic staff at international branch campuses. Journal of Higher
Education Policy and Management. 41(1). pp.52-69.
Rabbi, F. and et. Al., 2015. Talent management as a source of competitive advantage. Journal of
Asian business strategy, 5(9), p.208.
Singh, A. and Sharma, J., 2015. Strategies for talent management: A study of select
organizations in the UAE. International Journal of Organizational Analysis.
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Vaiman, V. and Collings, D.G., 2015. Global talent management. The Routledge companion to
international human resource management, pp.210-225.
van den Broek, J., Boselie, P. and Paauwe, J., 2018. Cooperative innovation through a talent
management pool: A qualitative study on coopetition in healthcare. European
Management Journal, 36(1), pp.135-144.
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Appendix
Questionnaire
Q1) Are you aware about concept of talent management?
a) Yes
b) No
Q2) Does managing talent help service industry to improvise their growth?
a) Yes
b) No
Q3) What are the benefits of having a talent management system for Holiday Inn?
a) Employee development
b) Develop employee and manager engagement
c) Improve employee performance
Q4) What are the issues Holiday Inn can face at the time of managing their talent?
a) Lack of leadership
b) Increased employee turnover
c) Unappealing company culture
Q5) According to you, what are the different strategies Holiday Inn can apply to retain
their top talent?
a) Proper training and development
b) Provide rewards and recognition
c) Strategic employee planning
Q6) What are the effective measures HR manager should use to hire and retain their
talent within Holiday Inn?
a) Hire right people
b) Keep up the promises
c) Recognition of Merit
d) Provide learning opportunities
Q7) What are the important functions of talent management Holiday Inn needs to focuses
at the time of managing their talent?
a) Attracting talents towards the company
25

b) Performance evaluation of talent
c) Career and growth planning
d) Retention management
Q8) As per your view point, what is the impact of talent management practices and
strategies on organizational performance?
a) Positive
b) Negative
c) Neutral
Q9) Does effective leadership is beneficial for Holiday Inn in managing top talent at
workplace?
a) Yes
b) No
Q10) Suggest alternative ways Holiday Inn needs to opt for managing proper talent at
working area.
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