Talent Strategies for Attracting and Retaining Employees in M&S

This research project focuses on identifying the best talent management strategies for M&S to attract and retain employees. It includes an overview of talent management, its importance, strategies for attracting and retaining employees, and challenges in implementation. The project also includes a project management plan and research methodology.

Managing successful business
projects
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TABLE OF CONTENT
TOPIC: “What talent strategies do the best companies use to attract and retain people”...............3
INTRODUCTION...........................................................................................................................3
Aims and objectives.....................................................................................................................3
LITERATURE REVIEW................................................................................................................4
Project management plan.............................................................................................................6
Produce work breakdown structure, Gantt Chart and timeframes...............................................7
RESARCH METHODOLOGY.....................................................................................................10
Conducting research methodology............................................................................................10
DATA ANALYSIS AND INTERPRETATION...........................................................................12
Data finding and interpretation..................................................................................................12
CONCLUSION AND RECOMMENDATIONS..........................................................................25
Recommendation and conclusion based on findings.................................................................25
Reflection...................................................................................................................................26
REFERENCE................................................................................................................................28
APPENDIX....................................................................................................................................30
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TOPIC: “What talent strategies do the best companies use to attract and
retain people”
INTRODUCTION
Talent management is one of the important aspect with regard to every company including M&S.
it will lead to attracting and retaining employees in the organization. Being a wide concept its
main elements include the attraction and retention of employees in the organization. This project
will discuss about the various aspect of research including primary and secondary research.
Likewise, a detailed section of research methodology and data analysis and its interpretation is
also a part of this research.
Organizational Overview:
M&S is one of the famous retailing company of UK. It was founded in 1884. Its
headquarter is in London. It is famous for clothing and food products and other related products
too. Its main mission of to ensure best and quality delivery to every individual and person. It is a
British retailer that bring quality, great value food, clothing, homeware and various other
products among customers across the world.
Overview of research project:
This research project will focus over the concept of best talent management strategies that
can be adopted by M&S in its business operation that could assist the company to grab success.
This research project also covers a detailed project management plan which will outline the
various aspect of project including cost, resources and various others. A detailed explanation
regarding research mythology is also a part of this research which is further supported by
primary research. Lastly, on the basis of observation a detailed conclusion and recommendations
are also presented with respect to topic.
Background:
Talent management is an important aspect with respect to organization. It will enable the
company to make attraction and retention of employees. In order to implement and execute this
concept it is important that adequate strategies in the form of enabling career advancement
opportunities, training and development will be provided so that the employees will retrain in the
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organization. Like, other organization TM also plays an important role in M&S also because it
will assist the company to move in the direction of success along with grabbing of success.
Aims and objectives
Aim
“To identify best talent management strategies for the M&S to attract and retain people “
A study on Marks and Spencer’s (M&S)
Objective
 To understand the concept of talent management (TM) practises used by human resource
department.
 To identify TM strategies to retain and attract people for the M&S
 To evaluate the impact of TM practises on workplace of M&S.
 To analyse the challenges faced by the M&S from implementation of TM strategies.
 To recommend strategies that could be helpful in overcome the challenges from TM
implementation.
Research questions
Q1 Concept and importance of TM practises at the workplace.
Q2 Role of TM Strategies to retain and attract skilful employees for the organisation ?
Q3 What are the challenges from the implementation of TM strategies ?
Q4- Strategies that could be used to overcome the challenges from TM ?
Rationale
The reason behind conducting research on the TM strategies is to identify the importance of
talent management in attracting and retaining employees for the Marks and Spencer (Boštjančič,
and Slana., 2018). Researcher is focusing on lots of talent management activities that could be
helpful in improvement of business. It will provide enough strategies to bring skilful employees
for the organisation to bring skilful employees for the organisation and they will able to take
competitive advantages. The reason behind selection of topic on talent management is to identify
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the strategies that could assist the M&S to retain and attract employees who can work effectively
for the company and provide competitive advantages to them.
Significance
It is necessary for the researcher to have a quality research on the topic as it is also important for
the company to work better. this research could be helpful for readers and people who are having
a good understanding about the tenant management strategies. another significance of topic on
talent management strategies is that company will able to attract skilful people and return
performance of the employees.
LITERATURE REVIEW
Importance of talent management
According to the Pandita, and Ray (2018) Talent management is one of the most important part
of organisations that is helpful in attracting and retaining employees and also provide
competitive advantages to the organisation. It is not just a key term of human resource
management but it also committed to retain, develop, attract and hire most talented employees
who can help organisations to achieve success in their business. it can be helpful in attracting top
talent, motivate employees, continuously coverage of critical role, improvement in performance
of employees, helpful in employee engagement and also retain the top talent or the organisation
and also improve companies performance as well.
However, talent management is an long term process and it is necessary for the leaders and
managers of the organisation to take decision if they want to implement these strategies or not. it
is necessary for the human resource department to implement these strategies effectively and
they should have a knowledge about talent management so they can use strategies effectively.
Talent management strategies to attract and retain employees
As per the view of Rawashdeh, (2018) There are various strategies that could be used by the
human resource department would react and retain skilful employees and make their workplace
more effective and productive. smart hiring strategies could be adopted by the organisations to
attract and retain employees and it could be to identifying the jobroles, type of work and skills
needed and many more other strategies. involving employees in recruiting can also be effective
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talent management strategy that could be used , they can also help in attracting top talent by
showing the best potential hires that they also could be happy at the business.
However, it is necessary for the human resource management team to have a good knowledge of
recruitment and selection strategies so they can attract and retain employees. if they are just
using the simply recruiting without knowing the skills and job role of the particular job. then the
employees will not able to perform and they will be not that effective or productive.
Kravariti and Johnston, (2020) also states that in order to implement TM in organization a focus
over the concept of attracting human resource need to be considered. This means that in order to
attract the best employees for the organization, wider approach in the form of broadening the
scope through social media and digital mode will be used. Likewise, building a positive and
employee’s friendly work culture will lead to have better retention of employees. in the same
way enabling career opportunities, work towards the direction of raising motivation among
employees will also assist the organization to increase their retention ratio and percentage.
Challenges from talent management strategies implementation
According to the Whysall, Owtram, and Brittain, (2019) There are various challenges from the
talent management implementation. One of the biggest challenge is lack of leadership , to have
attractive and Effective implies it is necessary for the organisation to have a effective leaders
otherwise it can be challenges to implement talent management strategies and it can demotivate
the employees. lack of knowledge about talent management strategies could also be lead in
failure of implementation.
Tafti, Mahmoudsalehi and Amiri, (2017) also states that along with these challenges
inexperience with technology, high turnover rate, inadequate hiring strategies are also act and
occur as major challenges with regard to talent management. An existence of these challenges
will outcome as major barrier in the direction of implementing talent management.
However, on a critical note Whysall, Owtram and Brittain, (2019) said that adoption of
corrective actions and best strategies in the form of enabling employee’s devoted work culture
and formulation of policies as per employee’s benefits and betterment will lead to overcoming of
the challenges. Enabling training will also plays an important role in overcoming the challenges.
However, There are some strategies that could be helpful for human resource department to
overcome the challenges from talent management implementation. leaders and managers should
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communicate the employees about new policies and procedures of talent management and make
them understand how it is effective. human resource team can take advice from the expert in the
industry so they could implement successfully.
Project management plan
Project management plan
It is an important aspect with regard to project management and research. It includes the essential
aspect with regard to project that are needed to be considered while performing and proceeding
research. It includes the following aspects:
Cost:
It is an important aspect with regard to the current research in association with talent
management. Allocation of funds in an appropriate manner and its efficient utilization is all
included in this element. It is also important that the project will be accomplished within the
assigned cost. With respect to this research on strategies of talent management strategies an
estimated cost would be £1500.
Time:
Like cost time, is again an important aspect with regard to project management. It is important
that the project will be accomplished within the allotted time. Being a crucial aspect it is
important to have a management and prioritization of activities so that the project will be
accomplished in given time. Under this project the required time would be 2 months under which
the various and best strategies of talent management will be ascertained.
Communication:
No project would be accomplished without the aspect of communication. This means that there
must be effective communication with regard to concerned personnel’s of the project so that it
will be performed in the desired direction and manner. In order to ensure effective
communication email will be used so that the concerned personnel may make effective
communication with each other during executing the various steps in association of this project
of talent management.
Quality:
It is also important that the quality with regard to project will be maintained so that the project
and the concerned research will be valid and reliable. In order to ensure validity and maintenance
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of quality both the sections of primary and secondary data are included so that the overall quality
of this project with respect to identification of best strategy of TM would be possible.
Risk and resources:
The major resources including human capital and technological resources are used. However, the
major risk includes the shortage of funds, operational risk and time factor may act as hindrance
in the path of the project execution (Goh, and Okumus., 2020). It is to be noted that the risk was
overcome by inculcating secondary research so that the cost and the time will be saved. This will
also lead to make this project to be more efficient.
Scope:
The scope concerned with this research includes the concerned process, its stakeholders and the
corporate world as whole (Maurya, and Agarwal., 2018). Talent management being a wide
concept applicable to almost every companies along with playing a major role with regard to
assisting them towards the direction of success. Thus, the scope of this research will equally be
applicable in case of M&S in the context of TM.
Produce work breakdown structure, Gantt Chart and timeframes
Work breakdown structure
Gantt chart
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Time frame
It is an important element of the project management. This is because it enable the actual time
that is being required in the completion of the project. It also deliver the information regarding
the activities that are being carried out in the research along with its required period of time. This
will brief the entire project in short form along with time element.
Activity 1
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Research
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on
Literature
review
Research
Methodolo
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Designing
questionnai
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Data
Collection
Data
interpretati
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Discussion
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Conclusion
Submission
RESARCH METHODOLOGY
Conducting research methodology
Research type:
It refers to the type of research which is being performed and conducted. It is mostly
categorised into two types as qualitative and quantitative. Qualitative research is concerned with
the study and research of non-numerical data (Bansal, Smith and Vaara, 2018). Here study
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related with theoretical aspect is being performed and accordingly detailed analysis is being
performed. However, quantitative research is related with the study of facts and figures. Here all
the numerical and statistical data is being analysed and studied (Aspers and Corte, 2019). With
regard to this research qualitative research is chosen so that better and detailed understanding can
be created.
Research approach:
It refers to a plan and procedure that is being adopted for conducting research. It is also of
two types including inductive and deductive. Inductive research refers to that research under
which an observation is being performed. Here research questions are being studied and related
information is gathered which will followed up by hypothesis formation and development of
theory (Azungah, 2018). However, in case of deductive approach it usually begin with the
theory, under which study is being performed on existing theory, this will lead to formation of
hypothesis on which data is collected and analysis is performed (Woo, O'Boyle and Spector,
2017). Under this research inductive approach is chosen so that detailed analysis will be made
and objective will be justified with the topic of research.
Research philosophy:
It refers to the belief of a researcher towards the conduction and the data collection with
its analysis and use. It is of two types including interpretivism and positivism. As per the
interpretivism philosophy researcher will plays an important role. This means that here
interpretation is made on the basis of belief of perspective of researcher. In this philosophy
researcher indulge itself in the research and make evaluation (Alharahsheh and Pius, 2020).
However, positivism philosophy works on the principle of objectives and events that are being
scientifically observed and experienced (Žukauskas, Vveinhardt and Andriukaitienė, 2018). With
respect to this research interpretivism philosophy is being adopted so that better justification will
be made with regard to qualitative study.
Data collection:
It is a process under which data regarding the research is collected. It is an important
element and part of the research. As there are usually two types of data including primary and
secondary. In this primary data refers to the first hand data. It is the data which is being collected
from the source and is concerned with the most valid and accurate form of data. Secondary data
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includes all those information and data which is already being collected by some other researcher
(Johnston, 2017). It is easy to available and contain the real fact and figures. With regard to this
research a combination of both the primary and secondary data is being chosen so that better
outcome with regard to the main aim of the research will be evaluated and found.
Sampling:
It refers to a process in which sample is collected from the population. A sample refers to a
group of people that possess the exact same characteristics which is being present by the entire
population (Wu and et.al., 2017). It is one of the best method of analysis the data. It will save the
time and cost of the researcher. It can be of various types but with regard to this research simple
random sampling is being chosen so that every individual will get an equal chance of selection
and the research will be performed in an adequate manner. A sample of 30 employees of the
M&S are being chosen for the conduction of research.
Data analysis
data analysis is the method that is used by the researchers too convert row data into the
useful information that could be helpful for them to conduct research and make it successful.
There are some research data analysis methods like thematic analysis, SPSS and many more
other. to make this study successful researcher of this report will use thematic analysis to
interpret the data effectively.
Ethical consideration
Ethical consideration is the form that is fulfilled by the researcher and other participants.
Researchers fulfilled this form to work in a ethical manner and conducting research processes. on
the other side it is also about if researcher want to participate without having any faults from
outside. Researcher also give out to the participants that their that information will be private and
it will be not shared to the others.
Research validity and reliability
Research validity reference to the sources that’s used by the researchers should be valid
and it should not be from the any other topic rather than the talent management. valid sources are
necessary to make the research successful and provide credit to the authors of that sources. while
reliability refers to the sources should be reliable do the research topic and it should not be rather
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than the topic chosen by the researcher. information collected by the researcher should be related
to it so the research will be valid an effective.
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DATA ANALYSIS AND INTERPRETATION
Data finding and interpretation
Data Analysis:
In this section, it is mainly focused on the interpretation of data or information from
different sources. But in this study, it has been considered the Questionnaires, ask some
questions to the selected respondents. Each and every respondents have shared their opinion or
view point in regards of talent management strategies, analyses that help for providing the
direction to improve the overall performance of enterprise. in context of primary data collection,
it has been chosen Questionnaires method to find the response of different participants in
research study.
Theme: 1 talent management practices impact on the organizational performance.
Q.1 Do you think talent management impact on the organizational performance?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
8
7
7
7
Total 30
Table: 1
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Highly agree Agree Disagree Highly
Disagree Total
0
5
10
15
20
25
30
Q.1 Do you think talent management impact on
the organizational performance?
Figure: 1
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Data Interpretation-
In above chart, it has been summarised about the talent management practices in which
directly impact on the organsational performance. Maximum respodents have been shared the
positive response to talent management. it is also playing necessary roles to manage all business
operations in the organisation. nowadays, it has been rapidly increasing the demand of talenet
management in the organisation.
That’s why, M&S has already use talent management approach because it help to
identify the best talent in marketplace. therefore, it can support for organisation to change
policies and procedures accordingly. As per identified the talented people who can implement
innovative idea in business operations while increasing the performance of organisation. on the
basis of analysis, it has been identified that every response can share their opinion according to
experiences, which is mainly arise in the workplace. moreover, it can be identified that 8
respondents are highly agree, 7 respondents are agreed, 7 respondents are highly disagree and 7
respondents are disagreed.
Theme: 2 the importance of talent strategies in organization growth and development.
Q.2 Is it possible to identify the importance of talent strategies in organization growth and
development?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
10
8
6
6
Total 30
Table: 2
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Highly agree Agree Disagree Highly Disagree Total
0
5
10
15
20
25
30
Q.2 Is it possible to identify the importance of
talent strategies in organization growth and
development?
Figure: 2
Data Interpretation-
In above analysis, it has been examined the talent management strategies plays important
role in the organisation. It has been supported the staff members to use effective talent strategy
and fulfill their all essential need or requirements. As per analysis, M&S uses Talent
managemen strategy that enterprise can use talent strategy and try to perform activities of
retention. This can help to find the skilled and talented staff members.. it just like involvement of
staff members or recognise the staff members.
Maximum respodents have been shared the positive response to talent management. in
order to play an important role in the workplace. on the basis of analysis, it has been identified
that every response can share their opinion according to experiences, which is mainly arise in the
workplace. moreover, it has found that 10 respondents are highly agree, 8 respondents are
agreed, 6 respondents are highly disagree and 6 respondents are disagreed.
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Theme: 3 talent management strategies are enough in companywide-decision making processes.
Q.3 Do you feel that talent management strategies are enough in companywide-decision
making processes?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
11
9
6
4
Total 30
Table: 3
Highly agree Agree Disagree Highly
Disagree Total
0
5
10
15
20
25
30
Q.3 Do you feel that talent management
strategies are enough in companywide-decision
making processes?
Figure: 3
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Data Interpretation-
In above Chart, it has been Summarised that Maximum respodents have been shared the
positive response to talent management strategies, which may support for M&S in context of
decision-making process. The decision making process is one of the most common part in
organisation because every thing depends on the current performance of enterprise. In this way,
each and every respondents have been shared their opinion according to experiences, which is
mainly arise in the workplace.
moreover, it has found that 11 respondents are highly agree 9 respondents are agreed, 6
respondents are highly disagree and 4 respondents are disagreed. According to the M&S
employees talent management strategies provide the right direction, path of indiviudal to find
the best option for business development. that’s why, enterprise can utilise decision making
process through effectivness of talent management strategies in workplace.
Theme: 4 current performance management process of organization depends upon the talent
management strategies.
Q.4 Do you feel that current performance management process of organization depends
upon the talent management strategies?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
12
8
5
5
Total 30
Table: 4
20

Highly agree Agree Disagree Highly
Disagree Total
0
5
10
15
20
25
30
Q.4 Do you feel that current performance
management process of organization depends
upon the talent management strategies?
Figure: 4
Data Interpretation-
In above Chart, it has been identified the statement “current performance management
process of organization depends upon the talent management strategies”. it has been Summarised
that Maximum respodents have been shared the positive response to the statement which means
that improve the overall performance of M&S. The reason is that when Human resource
management adopt the suitable talent strategy in order to promote the awarness among staff
members. Therefore, every staff member of M&S has putting more efforts to achieve desirable
goal or objective. As per analysis, the performance management process is part of talent
approach in order to handle the overall business task.
Furthermore, it has been analysed that each and every respondents have been shared
their opinion according to experiences, which is mainly arise in the workplace. moreover, it has
found that 12 respondents are highly agree 8 respondents are agreed, 5 respondents are highly
disagree and 5 respondents are disagreed.
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Theme: 5 training and development opportunities help for employees in the workplace.
Q.5 Do you believe that training and development opportunities help for employees in the
workplace?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
10
10
5
5
Total 30
Table: 5
Q.5 Do you believe that training and
development opportunities help for employees
in the workplace?
Highly agree Agree Disagree
Highly Disagree Total
Figure: 5
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Data Interpretation-
In above analysis, it has been identified that training and development is one of the most
common strategy of talent management. in M&S, it has been inspiring and motivating the staff
members to improve their own skills and gain more knowledge. That’s why, it has been identfied
that Maximum respodents have been shared the positive response to talent management
strategies such as training and development.
On the other hand, it has been identified the opinion of respondents :- 10 respondents are
highly agree 10 respondents are agreed, 5 respondents are highly disagree and 5 respondents are
disagreed. According to the M&S employees talent management strategies such as training and
development. in order to provide the right direction of employees in the workplace.
Theme: 6 talent management strategies are overcomes the challenges or eliminate barriers in
the workplace.
Q.6 Do you feel talent management strategies are overcomes the challenges or eliminate
barriers in the workplace?
Option Response
Highly agree
Agree
Disagree
Highly Disagree
10
10
5
5
Total 30
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Highly agree Agree Disagree Highly
Disagree Total
0
5
10
15
20
25
30
Q.6 Do you feel talent management strategies
are overcomes the challenges or eliminate
barriers in the workplace?
Figure: 6
Data interpretation-
On the basis of analysis, it has been focused on the effectiveness of talent management
strategies which help to overcome challenges related to the workforce planning. In M&S, it is
helping to improve the overall procedures of workforce planning. To create a suitable plan and
focus on the both long term or short term goals. These are not only helping to find the right
candidate but it also support for achieving desirable goal or objective of enterprise.
Furthermore, it has been analysed that each and every respondents have been shared
their opinion according to experiences, which is mainly arise in the workplace. moreover, it has
found that 10 respondents are highly agree 10 respondents are agreed, 5 respondents are highly
disagree and 5 respondents are disagreed.
Theme 7: Use of social media, employment agency and internal recruitment for recruiting
employees
7. By which mode of recruitment you
engage employees in company?
Respondents
a) Use of social media 7
b) Use of employment agency 3
c) Campus placement 5
d) All of above 15
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Total 30
a) Use of social media
b) Use of employment agency
c) campus placement
d) All of above
Total
0 5 10 15 20 25 30 35
Respondents
Interpretation:
From the above data and graph it is analysed that out of a sample of 30 employees,
majority of them including 15 said that they usually adopt every single practice by which they
can bring suitable and most talented employees within the organization. As 7 of them said that
they engage social media, while 5 said that they use campus placement in order to recruit
employees. However, as majority are in favour of using almost all the methods so it would be
interpreted that M&S uses almost all the methods of recruitment in order to recruit the most
desirable talent for the company.
Theme 8: Offering advantages for retaining employees
8. What advantages do you offer to your
employees in the organization?
Respondents
a) Enable them positive work environment 5
b) Sharing of benefits and bonus 4
c) Continuous learning 7
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d) All of above 14
Total 30
Respondents
a) Enable them positive work environment b) Sharing of benefits and bonus
c) Continuous learning d) All of above
Total
Interpretation:
From the analysis of the above table and graph it is being evaluated that almost all the
practices are being adopted by the companies in order to have a retention of employees in the
company for a longer period of time. As 14 employees of out of 30, said that they implement
almost every practice including enabling positive work environment, sharing of profits and
benefits and enabling learning opportunities. As retention is one of the important part of the
talent management so it is important that the company should adopt every steps and strategy in
order to retain the talent in the organization (Khandelwal and Shekhawat, 2018). Similarly, in
case of M&S also, every step are being adopted with regard to employees retention in the
organization which is again cleared and justified with the above analysis too.
Theme 9: Challenges in the implementation of talent management
9. What challenges do you face in order to
implement talent management?
Respondents
a) Lack of leadership 5
b) High compensation demand 4
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c) Raising employee’s turnover 5
d) All of above 16
Total 30
Respondents
a) Lack of leadership b) High compensation demand
c) Raising employee’s turnover d) All of above
Total
Interpretation:
From the above graph and table, it is being interpreted that M&S usually face major
challenge of raising employees turnover, high compensation payment and lack of leadership with
regard to implementation of talent management in the organization. As from a sample of 30
employees, majoring including 16 employees said that company usually face all the concerned
challenges. However, out of them an equal proportion of 5 employees said that lack of leadership
and raising turnover is a major challenge with regard to the company in terms of implementing
talent management. It is here to be noted that these challenges need to be overcome by the
company in order to have better implementation of concept otherwise company’s image as well
as its working will be greatly affected if its employees will not retain in the organization and if
the concept will not be restored in the organization (Pandita and Ray, 2018).
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CONCLUSION AND RECOMMENDATIONS
Recommendation and conclusion based on findings
Recommendations:
 From the above research it is being recommended to the M&S that in order to have better
performance of company and achievement of success it is very essential that additional
focus will be lied over the concept of talent management.
 It is also recommended that every possible step regarding the restoring of talent
management will be incorporated by the company so that it will grab its objectives.
 As the organization is facing challenges regarding the issue of raising of turnover rate, or
demand of higher compensation by the employees. Thus, it is being recommended that
M&S need to adopt and implement the strategies regarding the maintenance and raising
of employee’s satisfaction and motivation so that they should retain in the company and
the concept will be made implemented.
 Likewise, it is also recommended, to the company that in order to implement the concept
of talent management it need to more broaden up its recruitment criteria so that it can
appoint the best and most suitable candidate for the organization. This will lead to brining
of talent in the company.
 Likewise, it is also being recommended to M&S that like the focus over brining of talent
is essential it also have to more work towards the concept of staff retention so that more
employees will not leave the organization and talent will be restored in the company.
 As the company is facing a challenge of raising turnover rate and leadership so it is being
recommended to in order to overcome this challenge, M&S need to adopt every practice
that will lead to raise retention of employees. Thus it is recommended that adoption of the
practice of involvement in decision making, enabling career opportunities, ensuring skill
development, performance appraisal and various other so that the challenges can be meet
and employees will retain in the company. in the same manner in order to raise the
leadership concept adoption of best practice in terms of democratic leadership style will
lead to have better outcome with regard to challenge overcoming.
Conclusion:
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From the above research it is concluded that TM is the essence of the organization. It is
very essential that every organization including M&S have to adopt every possible step
regarding the incorporation of this concept. This research also raise the understating regarding
the formation and the implementation of project plan by having a consideration regarding the
various aspect including cost, risk, resources and various other. Likewise a detail analysis
regarding the primary and secondary research is also made presented in the report with a better
justification regarding the objective and the concept. Time and cost elements are the major
limitation that is associated with the project but with the adequate inculcation of secondary
analysis and data it is being overcome. Concept of WBS and gantt chart also enable to have an
estimation of time framework with regard to completion of project. This research also clarify the
importance of talent management and its associated techniques by which M&S can bring and
retain talent. Lastly recommendation with regard to challenges are also presented so that better
minimization and overcoming will be executed.
Reflection
While pursuing the research I was able to enhance my various qualities and skills
concerning with the conduction of the research. Likewise, various aspects regarding the research
is also being understood during the project. As talent management is a broad concept so in order
to execute and study about this concept I face various challenges in terms of shortage of time,
cost and various other elements. However, with an inculcation of various concept including a
combination of primary and secondary enable me to overcome the concerned challenge. This is
because an inculcation of secondary research enables me to save my cost and time which is
mitigate and distribute over the primary research. this project also taught me various skills
regarding the time management, communication, analytical and various other skills too. As when
I performed the research I learn that how to complete the task and the work in a given time
period and to how make allocation of required time over the task. Likewise, this research also
taught me communication skill that I would be able to deliver my meaning regarding the concept
in a clear way. As under analytical skill a development regarding analysis of the data is
developed (Permana and et.al., 2019). Likewise, my analytical and interpretation skill also
enhance when I perform the task of data analysis and interpretation because through this I would
29

develop my analysis skill regarding the data. This research also enables to learn the various
research terms including philosophies, approaches, sampling and many more which could help in
performing my future research project and reports.
Likewise, through this research I would get the chance to raise and upraise my level of
knowledge regarding the analysis and research related with a specific topic. This report
completion also enables to learn regarding the performance of research and the project along
with its presentation in a unique and sequeal manner so that it can be performed and completed
in the best possible manner. In the same manner when I pursue this research I got the physical
and real world exposure regarding the working of the company and the following of the concept
in real sense. As when I make exposure with the M&S then this experience taught me that how
to make real analysis regarding the finding of concerned concept. Overall the methods and the
concepts which could either be the research plan or the methodology or collection and analysis
of data will help me in my future too when I will get a chance to perform the research and such
kind of project. This also means that this project will act as a base and standard for me regarding
my future projects and my research life.
30

REFERENCE
Books and journals
Alharahsheh, H.H. and Pius, A., 2020. A review of key paradigms: Positivism VS
interpretivism. Global Academic Journal of Humanities and Social Sciences. 2(3).
pp.39-43.
Aspers, P. and Corte, U., 2019. What is qualitative in qualitative research. Qualitative
sociology. 42(2). pp.139-160.
Azungah, T., 2018. Qualitative research: deductive and inductive approaches to data
analysis. Qualitative Research Journal.
Bansal, P., Smith, W.K. and Vaara, E., 2018. New ways of seeing through qualitative research.
Boštjančič, E. and Slana, Z., 2018. The role of talent management comparing medium-sized and
large companies–major challenges in attracting and retaining talented
employees. Frontiers in psychology. 9. p.1750.
Goh, E. and Okumus, F., 2020. Avoiding the hospitality workforce bubble: Strategies to attract
and retain generation Z talent in the hospitality workforce. Tourism Management
Perspectives. 33. p.100603.
Johnston, M.P., 2017. Secondary data analysis: A method of which the time has
come. Qualitative and quantitative methods in libraries. 3(3). pp.619-626.
Kravariti, F. and Johnston, K., 2020. Talent management: a critical literature review and research
agenda for public sector human resource management. Public Management
Review. 22(1). pp.75-95.
Maurya, K. K. and Agarwal, M., 2018. Organisational talent management and perceived
employer branding. International Journal of Organizational Analysis.
Pandita, D. and Ray, S., 2018. Talent management and employee engagement–a meta-analysis of
their impact on talent retention. Industrial and Commercial Training.
Permana, and et.al., 2019. Critical thinking skills: The academic ability, mastering concepts, and
analytical skill of undergraduate students. JPBI (Jurnal Pendidikan Biologi
Indonesia). 5(1). pp.1-8.
Rawashdeh, A. M., 2018. The impact of talent management strategies on bank performance in
Jordanian commercial banks. Modern Applied Science. 12(12). pp.49-56.
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Tafti, M.M., Mahmoudsalehi, M. and Amiri, M., 2017. Critical success factors, challenges and
obstacles in talent management. Industrial and Commercial Training.
Whysall, Z., Owtram, M. and Brittain, S., 2019. The new talent management challenges of
Industry 4.0. Journal of management development.
Whysall, Z., Owtram, M. and Brittain, S., 2019. The new talent management challenges of
Industry 4.0. Journal of Management Development.
Woo, S.E., O'Boyle, E.H. and Spector, P.E., 2017. Best practices in developing, conducting, and
evaluating inductive research.
Wu, and et.al., 2017. Sampling matters in deep embedding learning. In Proceedings of the IEEE
International Conference on Computer Vision (pp. 2840-2848).
Žukauskas, P., Vveinhardt, J. and Andriukaitienė, R., 2018. Philosophy and paradigm of
scientific research. Management Culture and Corporate Social Responsibility. 121.
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APPENDIX
Questionnaires
Q.1 Do you think talent management impact on the organizational performance?
 Highly agree
 Agree
 Highly Disagree
 Disagree
Q.2 Is it possible to identify the importance of talent strategies in organization growth and
development?
 Highly agree
 Agree
 Highly Disagree
 Disagree
Q.3 Do you feel that talent management strategies are enough in companywide-decision
making processes?
 Highly agree
 Agree
 Highly Disagree
 Disagree
Q.4 Do you feel that current performance management process of organization depends upon
the talent management strategies?
33

 Highly agree
 Agree
 Highly Disagree
 Disagree
Q.5 Do you believe that training and development opportunities help for employees in the
workplace?
 Highly agree
 Agree
 Highly Disagree
 Disagree
Q.6 Do you feel talent management strategies are overcomes the challenges or eliminate
barriers in the workplace?
 Highly agree
 Agree
 Highly Disagree
 Disagree
Q. 7. By which mode of recruitment you engage employees in company?
a) Use of social media
b) Use of employment agency
c) Use of internal recruitment
d) All of above
Q. 8. What advantages do you offer to your employees in the organization?
a) Enable them positive work environment
b) Sharing of benefits and bonus
c) Continuous learning
d) All of the above
Q. 9. What challenges do you face in order to implement talent management?
a) Lack of leadership
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b) High compensation demand
c) Raising employee’s turnover
d) All of above
35