[FULL ACCESS] Project Log Book

This project log book template is designed for students to document and manage their research and academic projects. It includes essential sections such as project title, date, tasks achieved, points to consider, and supervisor comments. The student has reported completing a research task on the positive economic, cultural, and ethical impact of globalization on British Telecoms within 3 months. Despite initial barriers from respondents, the student overcame this challenge by providing information and importance of the research, effectively applying management theories. The project has improved the student's team building spirit and coordination with others.

Managing a Successful
Business Project

INTRODUCTION
Due to rapid change in time, globalisation is performing a crucial role for organisations
whether they are small scale companies, medium or large scale. It gives a platform to
organisations where they can make interaction with several kinds of companies and run its
business transactions smoothly. In this report BBC organisation is being taken. This is a
multinational broadcasting company which has its operational activities across the globe.
Within this report, a diminutive research is being organised in which aims and objectives are
being made and whole research is based on this. Moreover, project management plan is also
involved for researchers so that they can have an idea related to tasks that are required to be
done. Furthermore, according to this a valid conclusion is being determined.

Activity 1
Globalisation is a method in which organisations does its business operations on an
international level. Along with this, it also affects the interest of small and big companies for
their further expansion of business operations and increase revenue. Therefore, it can be analysed
that as there is an increased communication between business, government as well as people, has
led to a better world economy's ratio. Moreover, there are various other elements of globalisation
which affected various functions of organisation. This can be a negative affect or a positive
affect (Cooke, 2012).
P1 Aims and objectives
Background of the research
Globalisation refers to the process by which various types of people communicate and do
business with each other. This medium of communication as resulted in increasing opportunities
by which profitability ratio can be maximised.
BBC is a repudiated company that does business operations related to broadcasting
information around the globe through various mediums which are radio transmitters, internet,
television, etc. Henceforth, according to a dynamic time change globalisation has given a
platform to different organisations (Dunning, 2014). Therefore, BBC is recruiting a consultancy
in order to have a research on globalisation and its various components that affects functions of
administration of designated company. With this context, researcher have developed goals and
objectives that would be helpful in identifying a conclusion for BBC. The developed aims and
goals are being given below.
Research Aim
“To identify the positive economic, cultural and ethical impacts of globalisation on
different business functions within an organisation”.
Research Objectives
 To analyse the impact of globalisation.
 To determine impact of globalisation on different organisational function of BBC.
 To identify opportunities that are being gained by BBC after implementing concept of
globalisation within business?
Research Question
 What is impact of globalisation?

 How does globalisation impact on different function of BBC?
 What are the opportunities gained by BBC after implementing concept of globalisation
within business?
P2 Project Management Plan
Project management plan refers to a conventional written material which is helpful for
researcher in managing entire project during the implementation time. This is a simple
framework or blueprint of research that provides all information to investigators and also method
in which they have do activities. PMP plan includes different elements of research which are
value, time, abstraction, risks and many more. Under this present research of globalisation,
concept of these elements for BBC can be identifies in ways discussed below.
Cost: Cost is treated as an important part of project management plan. It elaborates
amount of cost that is needed for completing research and utilise a new plan in business. Here, in
this context researcher has incurred 14k so that it can conduct a proper research which would be
helpful in determining adequate details for BBC. It is complex to analyse the entire cost of
expansion in global market place but organisation must incurred near about £20 million in order
to complete the whole process of globalisation in effective manner (Gopalakrishnan and et. al.,
2012).
Scope: This is an important portion of project establishment plan that brings out scope of
a specific project for a company. In this report, that is depend on the determination of
globalization on function BBC, this element elaborates the functioning of an organisation and
provides and aid in attainment of benefits. Here, in this context BBC can do its business
operations effectively. This factor will also be helpful in attaining future objectives that are being
given in their research activity. The scope of present project is restricted to expanding operations
of business in European region.
Time: This can be treated as an essential element of PMP plan since, it defines time
fundamental quantity which is needed for completion of a project. With this context, it also
describes time needed for every activity like selecting a topic, developing aims and objectives
and many more. Henceforth, for this project, approximately 5 to 7 months are required.
Approximately 1 year will be needed in order to complete globalisation process.
Quality control: This element of project management plan helps researcher to consider
the quality of a project. Members of team investigators must observe the implementation of

process in an effective way. Here, related to this research, in order to introduce concept of
globalisation in business , BBC managers should focus on existing technology first. By bringing
latest technology in place of old one, will help organisation in expanding in an international scale
more effectively. This will be helpful for BBC, to reduce the chances of risks that affects project
of a business in a negative way (Hamilton and Webster, 2018). The project quality will be
ensured by tracking reliability of different sources such as figures related to growth of economy,
etc.
Communication: For successful completion of a project within allotted time and to gain
higher results, it is important for managers to create an effective system for communication. For
this purpose, they must be provided an open environment and balance a systematic flow of
communication among project team. This will provide benefit to every member to give their
opinions and ideas in order to increase efficiency of a research. Moreover, by implementing
suitable method of communication like mobile application, superior and members of the team
can interact among each other. By this process, data can be conveyed on time and it also reduce
chances of thought between team members. Formal mails can be used while doing interaction
with workforce who will contribute as a part of globalising BBC.
Risk: Each new project is along with different kinds of risks. Hence, it is important for
investigators of BBC to determine risks that may affect result of project in a negative way. Main
risk which has been faced by BBC while doing expansion of its business operation in other
countries is a huge financial loss. Organisation is not knowing of other markets in which they are
expanding can be a challenge for any organisation who do not do expansion in global areas.
Resources: This element of PMP plan defines resources that are being utilised for
implementing a project and conducting it in a desired way. In this current research of
globalisation researchers need appropriate amount of raw materials, money, equipment and many
more. All these kinds of resources will be helpful in investigating team of BBC in order to
complete every activity in a systematic way (Held, 2013). For doing investigation communicator
that can be used are human resource, money and other relevant communicators that are important
for expanding business globally.
P3 Work breakdown Structure and Gantt chart
Work breakdown structure: WBS is a chart under which entire project work is being
divided into sub parts. This is helpful for a person to complete a project in given time duration in

an appropriate way. Here, in regards with BBC, work breakdown structure for current
organisation is being unregenerated as following.
Illustration 1: Work Breakdown Structure, 2018 )
(Source:Work Breakdown Structure, 2018 )
Gantt chart: This is a type of a chart which includes horizontal bars that defines amount
of time which will be taken in order to finish or complete each task an an effective way. It has
also been determined that this chart describes starting and finishing date of each activity
(Lawton, McGuire and Rajwani, 2013). Here, with related to BBC, its Gantt chart which
contains all its eight activities is being discussed below.

Ill
ustration 2: Network diagram

Activity 2
P4 Research Methodology
Qualitative research: Under this research, research person analyses from non-numerical
data in order to determine ideas and views of person and identify specific solution for this.
Moreover, through the help of this methodology researcher can analyse the real issue is being
faced by organisation or other people who are related to it. Researcher usually implements
different methods such as group discussions, observation, personal discussion so that they can
meet needs of project and also satisfy aims and objectives of this type of research.
Quantitative Research: This method includes logical reasoning, data and many more.
Quantitative data always concentrates on constraints that are in numeric terms. This type of data
is often gathered with utilisation of research devices that are structured. Research outcomes are
supported on sampling which are large and are being gathered from entire population (Lasserre,
2017).
Primary research method: Under this data collection method, research person gathers
directly fresh information from responsor or selected sample people. Firsthand information can
be gathered from respondents in different ways such as questionnaire, Delphi technique,
interview, etc. Thus, this can be said that primary method of collecting data is helpful in research
for determining accurate details from respondents that assist to get an appropriate outcome.
Secondary Research method: Under this information aggregation method, collected
information is based on analysis which someone else do it. This can be said that this data can be
a part of research of others that have been conducted by them in previous information. Alternate
origins of collecting data includes articles, books, newspapers, etc (Lovelock and Patterson,
2015). This type of collecting data is helpful for research person to complete their research in
short span of time with accurate information.
As per the discussed methodologies, it has been monitored that Qualitative research is
suitable for a research individual because this provide outcomes of the investigation according to
respondent’s perception. Moreover, along with this firsthand and alternate source of collecting
data is also being utilised by an investigator so that this research can be completed with accuracy
and with allotted period of time.

P5 Analyse data and research by using appropriate tools and techniques
Questionnaire
Q 1) Do you have knowledge about the concept of globalization?
a) Yes
b) No
Q2) According to your viewpoint, does globalisation increases growth of business?
a) Agree
b) Disagree
Q 3) What are the primary goodness of globalisation?
a) Increase number of customer
b) Expand opportunities for business
Q 4) Does Globalisation impacts upon different organisational functions?
a) Agree
b) Disagree
Q 5) Which of the following function of a company is impacted the most by spread out
business at an international level?
a)Research and Development
b) Finance
c)Marketing
Q 6 What are major challenges that BBC will be facing while expanding its business at an
international level?
a) Managing employees
b) Continuous changing import-export policies
Q 7) Is it important for BBC company to do its business operations at an international
market place?
a) Yes
b) No
Q 8) According to you, does globalisation changes process of business of BBC?
a) Yes
b) No
Q 9) Do you think Globalisation helps in getting attention of clients towards goods and

services of BBC?
a) Yes
b) No
Q 10) Provide any recommendations so that BBC can make expansion its business?

Theme 1: Concept of globalisation
Q 1) Do you have knowledge about the concept of globalization? Frequency
a) Yes 6
b) No 4
Interpretation: Globalisation is the method by which organisation take do interaction across
national countries so that they can increase their profits. According to the information which is
mentioned in the graph, it has determined that 6 among 10 respondents were conscious about the
concept of globalisation, since they were working in an MNC organisation which was doing its
business activities at a global level. While, left over 4 people have said that they do not have
knowledge about globalisation since they are working in a small-scale organisation which does
its business operations within domestic territory.
6
4
a) Yes
b) No

Theme 2: Globalisation increases growth of business
Q 2)According to your viewpoint, does globalisation increases growth of
business?
Frequency
a) Agree 8
b) Disagree 2
8
2
a) Agree
b) Disagree

Interpretation: Globalisation is treated as the major reason that helps in growth of a business
operation who does its business operations in a host and other countries. Related to this, it has
been analysed that 8 out of 10 respondents’ perception is that globalisation the reason for
increasing the growth of business, because without going global a company cannot grow its
business as in same area they will not get much business opportunities. Whereas, remaining 2
respondents view point is that they do think it is a reason since, according to them managing
team work effectively will avail opportunity for growth of business.

Theme 3: Main benefits of globalisation
Q 3) What are the primary goodness of globalisation? Frequency
a) Increase number of customer 3
b) Expand opportunities for business 7
3
7
a) Increase number of
customer
b) Expand opportunities for
business

Interpretation: With the help of globalisation, there are various benefits of globalisation that
has helped in increasing the net income of the company. As per the above-mentioned graph,
major among 10 respondents, 3 thinks that increasing number of customer is the major benefit of
globalisation. These responder consider that in case the organisation will do its business
operations in various different countries they will able to influence more customers. Whereas,
left over 7 respondents said that increasing business opportunities is the main benefit of
globalisation, as the organisation can easily penetrate in new market and launch unique products
that will earn higher net income at global market.
Theme 4: Globalisation impacts upon different organisational functions
Q 4) Does Globalisation impacts upon different organisational functions? Frequency
a) Agree 6
b) Disagree 4

Interpretation: Globalisation has different kinds of impacts on various functions of company
such as human resource, marketing, investigation and improvement, etc. Since, when an
6
4
a) Agree
b) Disagree

organisation enhances its business transactions at a global level they need to improve functioning
of an organisation according to needs of new market. According to above mentioned graph, it
has been analysed, that among 10 respondents 6 have been agreed to this statement as they have
been reading it in the newspaper. While other 4 think that it is not correct since they think in case
if an organisation will expand its operations in a new country they will abide by current
functioning process because it is easy to deal with.
Theme 5: Function of an organisation is impacted the most by expanding business at an
international level
Q 5) Which of the following function of a company is impacted the most
by spread out business at an international level?
Frequency
a)Research and Development 2
b) Finance 5
c)Marketing 3
2
5
3
a)Research and Development
b) Finance
c)Marketing

Interpretation: Globalisation affects directly company and its department functions. It has been
examined that if a firm enhances its business at a global scale then its functions such as
production, marketing, etc. According to the mentioned graph, it has been determined that
among 10 respondents, 2 of them said that research and development because according to new
R & D department will gather details and will provide information that is profitable for the
organisation. While, 5 responders thinks that finance division is one which will get impacted due
to expanding business globally since organisation will need a lot of funds. On the other hand
remaining 3 said that the marketing function has impacted as during global business expansion
mainly this department have to modify its marketing plan as per new market and country.

Theme 6: Major challenges that BBC will be facing while expanding its business at an
international level
Q 6) What are major challenges that BBC will be facing while expanding
its business at an international level?
Frequency
a) Managing employees 2
b) Continuous changing import-export policies 8
2
8
a) Managing employees
b) Continuous changing import-
export policies

Interpretation: Enhancing business at an international scale can arouse different barriers and
challengers for an organisation that contributes in expanding at international market place. It
basically involves managing employees, continuous changing import as well as export policies,
etc. As per the information of be graph, it can be monitored that 2 respondents have said that
managing employees is a major challenge that will be faced by BBC company because,they
determined that expanding business globally will need many employees to do business
operations. Whereas, remaining 8 respondents think that continuous change in export and import
policies will be a problem as company has to deal with different and dynamic trade policies.
Theme 7: Important for BBC company to do its business operations at an international
market place?
Q 7) Is it important for BBC company to do its business operations at an
international market place?
Frequency
a) Yes 8
b) No 2

Interpretation: Spread out business at global level is an important for every organisation such
as BBC because its helps in increasing profits. According to above mentioned graph, 10 out of 8
respondents said that Yes it is important to expand business operations of BBC at an
international level since it will help in generating revenue. While remaining 2 have said No
since they think it is not a proper strategy since it will need a huge cost and they can get a loss in
it.
8
2
a) Yes
b) No

Theme 8: Does globalisation changes process of business of BBC
Q 8) According to you, does globalisation changes process of business of
BBC?
Frequency
a) Yes 6
b) No 4
6
4
a) Yes
b) No

Interpretation: Globalisation has resulted in various changes in business operations of BBC.
Changes that have been taken place in business process is major. According to mentioned
information in the graph, it has been analysed that 6 out of 10 responders thinks that
globalisation changes business process because if an organisation will globally expand, they
have to balance their working policies, process and procedures so that they can meet new needs
of market place. Whereas , left over 4 respondents denied since they think it does not depend on
country to change its business process.
Theme 9: Globalisation helps in grabbing attention of customers towards products and
services of BBC
Q 9) Do you think Globalisation helps in getting attention of clients
towards goods and and services of BBC?
Frequency
a) Yes 8
b) No 2

Interpretation: Globalisation is helpful for enhancing its operations of business at an
international market that has improved various opportunity for BBC. This led to enhancement of
customers interest towards services and products of BBC, which increases profit of an
organisation. As per the above mentioned graph, it has been determined 8 respondents said Yes
to the thought as they thinks that if an organisation does their operation with various countries it
will create an image of brand. This will also attract customers towards new products and services
8
2
a) Yes
b) No

offered by them in market place. While, left over 2 denied as they think that not only brand name
is giving importance to an organisation, but its presence is also a reason for attracting customer.

P6 Communicate appropriate recommendation
According to above conducted research, it has been identified that BBC can have various
advantages by doing its business on global level. With this context, it is being recommended for
BBC to contribute directly in order to increase demand over customers and markets. This will
result in making improvement in profits of the company. These recommendations are being
given below.
 It is being proposed to the organisation determine a place in which they can do expansion
of their business. This analysation of BBC of its external market will be helpful for the
company to check flexibility in doing expansion within that place. As a result, in case
there is any barrier identified under this pre-research than company's administration
group can make correct decisions so that they can resolve it.
 Moreover, it is being suggested to BBC to improve plans and strategies for managing risk
that will lead an international market. Proper business plan will be helpful for
organisation to observe its financial decision during expansion. Along with this effective
strategy for managing risk will be beneficial for BBC so that they can analyse risks
coming in future which could be reduced easily in case it is abided by them in future.
 Another suggestion for BBC, says that it is essential for mangers to modify its code of
conduct as per the legal situations and culture of country. These new codes of conduct
will be helpful for organisation in abiding by ethical and cultural norms as well as
regulations of firms. Moreover, these will also be beneficial for staff members to do their
operations of business effectively.
Activity 3
P7 Reflection
During the time of doing this research on BBC, I have faced different conditions that was
helpful for me in grabbing various kinds of experiences that can be either favourable and
unfavourable. At time of starting stage of research, I thought manoeuvrer of this research would
be easy along with the allotted time and given money. But, in reality when I started doing, it has
analysed that for doing each activity in an effective way is not that easy. Besides this,
complexities were not only limited to time and money since when I had communicated with the
respondents to fill questionnaire form according to their knowledge. They do not show any

interest because they thought that this research is wastage of time and do not have any use. But
apart from this while conducting this research, I have increased a lot of experience and
knowledge. I have also identified that by comparing my patience skills to past and present
scenario I have improved a lot through experience which I have got during completion of this
research. As an entire result, I have finished this BBC research with all my potential, capacity,
efforts as well as accuracy that will also be beneficial for the organisation while expanding its
business operations at global scale.
CONCLUSION
As per the above defined information, it has been determined that globalisation is wider
concept that has changed completely the working pattern of a business enterprise. Thus, this can
be analysed that this concept is helpful for customers as well as the business. It gives benefits to
both. Moreover, it has also been monitored that it is effective for investigation individual to
develop a good management plan from the beginning so they can monitor the flexibility of
various components like time, resources, cost, quality and many other elements. Under this
present research there are two methods for collecting data is been implemented that is primary
and secondary sources which has helped in finding out accurate results. Furthermore, in primary
method, questionnaire method is been selected by research makers so that they can collect
information from 10 respondents in a proper way. It has also been analysed that qualitative
method has also helped in acknowledging view points of the respondents so that they can meet
the authentic requirement of the research. It also focuses on globalization and their impact on
works and proceedings that give both positive and negative impact on work and their culture. In
addition to different factors that impact on their profitability level of the organisation and
impacts in both favourable and unfavourable aspects.

REFERENCES
Books & Journals
Cooke, F. L., 2012. The globalization of Chinese telecom corporations: Strategy, challenges and
HR implications for the MNCs and host countries. The International Journal of Human
Resource Management. 23(9). pp.1832-1852.
Dunning, J. H., 2014. The Globalization of Business (Routledge Revivals): The Challenge of the
1990s. Routledge.
Gopalakrishnan and et. al., 2012. Sustainable supply chain management: A case study of British
Aerospace (BAe) Systems. International Journal of Production Economics. 140(1).
pp.193-203.
Hamilton, L. and Webster, P., 2018. The international business environment. Oxford University
Press.
Held, D., 2013. Global covenant: The social democratic alternative to the Washington
consensus. John Wiley & Sons.
Lasserre, P., 2017. Global strategic management. Macmillan International Higher Education.
Lawton, T., McGuire, S. and Rajwani, T., 2013. Corporate political activity: A literature review
and research agenda. International Journal of Management Reviews. 15(1). pp.86-105.
Lovelock, C. and Patterson, P., 2015. Services marketing. Pearson Australia.
Stromquist, N. P. and Monkman, K., 2014. Defining globalization and assessing its implications
for knowledge and education, revisited. Globalization and education: Integration and
contestation across cultures. 1. pp.1-21.
Thomson, R. and Thomson, A., 2012. Managing people. Routledge.
Urry, J., 2012. Sociology beyond societies: Mobilities for the twenty-first century. Routledge.
Webster, F., 2014. Theories of the information society. Routledge.
Zadek, S., Evans, R. and Pruzan, P., 2013. Building corporate accountability: Emerging practice
in social and ethical accounting and auditing. Routledge.
Online
What is globalisation 2017. [Online]. Available through:
>Through:<https://www.globalization101.org/what-is-globalization//>.

Project Log Book
Project Logbook
Name:
Project title:
Date:
Update on weekly research/tasks achieved
Points to consider:
What have you completed?
I have positive economic, cultural, ethical impact of globalisation on different department of
British Telecoms
Did you fulfil task requirements?
Yes
Are you on track and within deadlines set?
Yes
Did you need to make any changes to your project management plan?
No
Any risks and/or issues identified?
Points to consider:
Did you identify risks/issues with a lack of skills required for undertaking research/tasks?
It has been analysed by me that time given to me to complete this report was 3 months which I
thought was not sufficient to complete this research in an effective manner. Moreover, people
were not giving a good response and was thinking this as a time consuming task.
Did you identify any additional risks/issues that have an impact on the project management
plan?

No
Problems encountered
Points to consider:
What barriers did
you face?
While conducting
this research, main
barrier observed
by me was that
respondents were
not giving a
positive response
to the
questionnaire and
they were
thinking this as a
time wasting
activity.
How did you
overcome them?
To overcome this
problem, I gave
information and
provide
importance of this
research to
customers.
New ideas and change of project direction
What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with tasks/problems? Did I find it useful to complete the
tasks?
I felt frustrated while doing this research as respondents were not giving positive responses.
For dealing with this I adopted different management theories which helped me to effectively
complete this research.

How well have I performed? What did I contribute? What can I improve on next week?
I have given my best efforts in this research for attaining true outcome on research topic. My
seniors have encouraged me for my contribution and said that it was valuable for the company.
How might this learning apply in the future?
This research have improved my team building spirit and helped me coordinating with others in
future. .
Tasks planned for next week
Points to consider:
Which tasks are priority?
Collecting relevant information
Have you set aside sufficient time for completion?
Yes
Project plan status to date (on, ahead, behind)
Supervisor comments to address