The impact of equality and diversity over the performance of business

This professional research report focuses on the impact of equality and diversity on the performance of businesses, with a case study on Royal Mail Company UK. It covers the aim, objectives, project management plan, work breakdown structure, and Gantt chart.

Managing Successful
Business Project

Table of Contents
PART 1 Professional Research Report ...........................................................................................1
Title .................................................................................................................................................1
Introduction......................................................................................................................................1
Task 1 .............................................................................................................................................1
P1: Aim and Objectives of the project...................................................................................1
P2: A project management plan.............................................................................................2
P3: A work breakdown structure and a Gantt Chart ..............................................................4
Task 2...............................................................................................................................................6
P4: Primary and secondary methods appropriate for meeting research objectives................6
P5: Present findings using appropriate tools and techniques...............................................10
P6: Communicate appropriate recommendations.................................................................17
Task 4.............................................................................................................................................18
P7: Reflect on the value of undertaking the.........................................................................18
References .....................................................................................................................................19
PART 2 PERFORMANCE REVIEW ..........................................................................................20
PART 3: PRESENTATION .........................................................................................................21
Covered in Ppt .....................................................................................................................21
Appendix .......................................................................................................................................22
Logbook ........................................................................................................................................22

PART 1 Professional Research Report
Title
The impact of equality and diversity over the performance of business.
Introduction
Supervision of flourishing organisational report is distinct as the aspect to conducting
systematic evaluation for achieving business motives (Gurung and Prater, 2017). Therefore, the
report mainly involves assorted aspects likewise scope, resources, quality, time, cost,
communication and so on that are needs to implement Pre-decided venture plans and activities
because of which its disappointment immensely influence their business working. For this,
project manager ought to break down all the perspectives associated with venture ahead of time
so expected outcomes can be accomplished inside gave time Spain. In the chosen study the
overall analysis is based on Royal Mail Company UK, thus it is a famous British postal service
and courier business. The project contain the study about the impact of equality and diversity
within an organisation and for better analysis of the project aim and objectives are created to
guide the investigation in accurate way, Therefore, in this a report administration table is
developed to providing support to the work and also make WBS and Gantt chart that are
significant in leading the whole work in appropriate manner, in addition to this, suitable
methodologies are select to conduct data analysis with to strained actual and dependable
outcome. Thus findings and suggestions are made over the results of the investigation (Yi,
Ribbens, Fu, L. and Cheng, 2015).
Task 1
P1: Aim and Objectives of the project
In the existing organisational scenario, the potential reason of every small just as huge
organisation is to attaining employ expansion and achievement, thus, equality and diversity are
two significant aspects which are recognised as the key consideration of human resource
department. Businesses are facing a lot challenges and issues like unequal pay, discrimination,
cultural differences, communication errors, down fall in performance, decreasing productivity
and so on due to fairness and variety at workplace. In this manner, with regards to a business, it
is significant for the HR chief to oversee equality and diversity at working environment for the
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expectation of achieving higher development and achievement (Barak, 2016). Although, the
primary purpose of considering this research is to resolve the issue of equality and diversity by
the help of conducting detailed analysis, therefore, this Study is effectual in investigating
singular information and aptitudes comparable to a particular zone. The another key goal of
executing this exploration is that it is a most normal issue which needs thought to be settled at
work environment (Kumar, 2019). For the better execution of the venture point and targets are
created to help the work in right way, subsequently the reasonable aim and objectives of this
current report are related as under:
Research Aim
To examine the probable issues that are arises due to equality and diversity at work place
and the measures taken by the businesses to overcome them. A case study on Royal Mail
company UK.
Research Objectives
 To develop recognition about the concept of equality and diversity in the terms of
business.
 To identify the issues that are arises due to equality and diversity at workplace.
 To explore idea about the potential impact of equality and diversity over the performance
of Royal Mail company UK. To determine the measures that are taken by Royal Mail company UK to overcome the
challenges of equality and diversity at workplace.
Research Questions
 What is the concept of equality and diversity in the terms of business?
 What are the issues that are arises due to equality and diversity at workplace?
 What is the potential impact of equality and diversity over the performance of Royal Mail
company UK?
 What measures are taken by Royal Mail company UK to overcome the challenges of
equality and diversity at workplace?
P2: A project management plan
Project management plan is defined as the composed record that incorporates a few moves
which are made by researcher with the rationale of executing entire examination in legitimate
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way (George and et. al., 2016). Project management plan is fundamentally comprise of different
components which are indicated as beneath:
Cost: This is fundamentally considered as the general sum that is utilized through an analyst so
as to do powerful work. For directing viable research, investigator is presently required to center
creating cost that would look at by and large budget of the entire examination. Concerning this
examination, an investigator would require around 120 pounds for executing generally speaking
business related to the examination (Bauer, Matzler and Wolf, 2016). The created spending plan
for a similar examination is determined as underneath:
Task to perform Expenditure (Pound)
Library Cost 15
Equipment cost 20
Stationary 15
Transportation 20
Miscellaneous expenses 15
Resources 35
Total 120
Scope: This examination has the more extensive scope towards entire examination as it
unmistakably gives them support in creating powerful techniques which would contribute in the
viable execution of managing equality and diversity at workplace. Likewise, equality and
diversity of this examination function as the piece of hierarchical work would make various of
chances for the organizations to promote effective working (Alvesson and Sveningsson, 2015).
Additionally, with the viewpoint of the researcher, the existing evaluation would get them out in
upgrading their insight and furthermore contribute in leading progressively to resolve the issue of
equality and diversity at workplace.
Time: For directing the exploration, researcher would require satisfactory measure of
time with the goal that they can without much of a stretch achieving predefined objectives and
targets in quick way. For directing this examination, the researcher would require around 10
months with the intention of implementing the defined aim and objectives in appropriate way.
Quality: While directing this examination the significant worry of the investigator is to
lead examination in such a way in this way, that they don't faces any sort of issues identified with
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the quality and diversity at workplace (Gannon and Pillai, 2015). All environment conditions
must be characterized, data required gathered and nature of all data accumulated created by
every investigator. For assisting an investigation over the area of equality and diversity it is
important for the investigator to manage quality of data as to drawing valid and reliable results.
Communication: It is recognized as the significant factor in each venture as it causes
them assign in moving data to the proposed individual in legitimate way. Concerning the present
examination, the individual researcher of this undertaking stresses on having obvious
correspondence with its colleagues that incorporates meeting, telephonic collaboration and up
close and personal, messages and gatherings so as to pass on right data to the individual (Stone
and Deadrick, 2015). Therefore, communication helps in establishing coordination and
collaboration among employees working to gain growth and success.
Risk: Alike every business movement examination also has a portion of the common
challenges and conflicts likewise, lacking confidentiality management, security of personal data.
Alongside this, another hazard related with this examination is completion of the project within
provided time Spain.
Resources: It is important to have enough assets to finish by and large research
appropriately (Landy and Conte, 2016). The analysts' fundamental significant assets for the
effective finish of whole research incorporate satisfactory subsidizing, HR, etc. To lead inquire
about equality and diversity management in ethical and systematic way, the analysts require
different sources like assets, human resources, other resources and so on.
P3: A work breakdown structure and a Gantt Chart
Work break down Structure
It tends to be process as a fundamental component which fills in as a key methodology for
arranging hierarchical exercises in legitimate way to fruition of the movement in allowed
example timeframe. It is generally applied thought in each kind of association as it is viable in
classes business exercises into various parts (Brière and et. al., 2015). This structure prevalently
helps in accomplishing settled goals and focuses in referenced time-length. The rule objective of
work breakdown structure is to make straightforward for staff people to understand their
occupations and obligations by means of fundamentally managing the activities into little pieces.
It improves the proficiency and benefit of executed task in future time span.
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Gantt Chart
It is the graphical portrayal of edge which is helpful in creating plan, encourage and besides
give a pathway to actualize association activities in legitimate way (Sparrow, Brewster and
Chung, 2016). It is basic in rendering a predetermined time Spain in that every single activity are
included according to the need of undertaking therefore it performs essential job in giving
legitimate diagram particulars to the task director to execution activities in appropriate manner.
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Task 2
P4: Primary and secondary methods appropriate for meeting research objectives.
Investigation methodology might be characterized as the efficient procedure of breaking
down techniques which are basically required to use by researcher so as to do a successful
research. It incorporates hypothetical examination of techniques alongside the standards which
are associated with information branch (Farndale and et. al., 2015). Therefore, the investigator
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type signifies qualitative and quantitative research tools, thus the suitable emphasizes about the
sort are associated as below:
Qualitative Research: Using such strategy, the researcher fundamentally centres around
accumulating data of qualitative techniques which is all around maintained by the material
realities and theoretical perspective (Helmreich and Merritt, 2019). It very well may be finished
by researcher through accumulation of information, inspecting and evaluation of information
through evaluating the perspective of people in regards to a specific area.
Quantitative Research: Using such research method, the investigator for the most part emphasis
on accumulating and evaluating information in measurable and numeric aspects. It requires
explicit information and abilities in investigator to interpret information in justifiable way with
the goal reaching at the potential outcome (Stahl and Tung, 2015).
In the recognition of this existing investoigation project mixed qualitative and
quantitative investigation tools is being implemented through the investigator, thus the
qualitative and quantitative measures the imperative in analysing the influence of equality and
diversity at workplace.
Data Collection: It defines to party of pertinent data connected with the area of investigation
using different methodologies, for instance, primary and secondary sources. It is furthermore
explained as under:
Primary Tool: Using this technique allows investigator to accumulate straight information via
utilizing assorted tools, for example, questionnaire, interviews, focus group, case study and so on
(Stahl and Tung, 2015). It is very much efficacious in gathering first hand data which relay upon
the specific investigation area. In the terms of this present exploration based on equality and
diversity questionnaire is being implemented to gather information.
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Do you have a fitting comprehension corresponding to the conceptualisation of equity and
decent variety with regards to business?
Yes
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No
Q2) According to you, The administration of balance and decent variety is viable for the business
in achieving higher movement?
Yes
No
Q3) Do you agree with the statement that, it is required for Royal Mail Company UK to manage
equality and diversity at workplace?
Agree
Disagree
Neutral
Q4) According to you, what is the essential requirement for a business to oversee social decent
variety at working environment?
Business Reputation Enhancement
Increased Exposure to Different Kinds of People
Managing cultural change
Empowering the entire workforce
Q5) As per your view, what advantages are attained by Royal Mail Company UK via the suitable
management of diversity at workplace?
Enhancing creativity at workplace
Conflict Reduction and Resolution
Increasing employee engagement
Strength workforce
Q6) According to your perspective, in which manner managing cultural diversity affects the
functionality of Royal Mail Company UK?
Positive
Negative
Neutral
Q7) As per your opinion, what key challenges are mainly faces by Royal Mail Company UK due
to managing equality and diversity at workplace?
Understanding the Value of Differences
Resistance to change
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Lack of collaboration
Misinterpretation of professional communication
Q8) According to your view, what measure can be undertaken by Royal Mail Company UK for
enhancing employees working via managing equality and diversity at workplace?
Address Unconscious Bias
Providing diversity training to employees
Creating awareness about diversity
Promoting communication
Q9) Provide recommendation to the Royal Mail Company UK to attain higher competitive edge
via managing equality and diversity at workplace.
Secondary Tool: Using such technique empower researcher to gather descriptive theoretical data
which was gathered by other analyst before. It requires less time, vitality and assets because of
which the researcher has received such strategy just in the event that they have absence of assets
for leading their examination. It incorporates different sources, for example, books, journals,
newspapers, articles and so on.
Sampling: It is the path toward picking limited respondents which addresses the points of view
and thought of whole population (Asrar-ul-Haq and Anwar, 2016). This area for the most part
fuses over probabilistic and non-probabilistic information sampling tool, along these lines, for
this current assessment respondents are select at random sampling tool, subsequently, By using
such method, the analyst select 40 respondents who are the representatives of Royal Mail
Company UK as an example size of masses to gather material data related with the subject of
research.
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Task 3
P5: Present findings using appropriate tools and techniques.
Theme 1) Individual having a fitting comprehension comparable to the conceptualisation of
equity and decent variety with regards to business.
Q1) Do you have a fitting comprehension corresponding to the conceptualisation
of equity and decent variety with regards to business?
Frequency
Yes 39
No 1
Interpretation:
From the appraisal of the errand it has been deciphered that, the evaluation is being
executed among 40 respondents and out of that 39 people are giving their consent as they are
having reasonable data about the possibility of uniformity and decent variety as indicated by
their view, this is most standard district to be inspected and remaining people are not in favor
with comparable to they don't think about the zone of equalization and grouped assortment.
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Theme 2) The administration of uniformity and decent variety is successful for the
business in achieving higher movement.
Q2) According to you, The administration of balance and decent variety is viable
for the business in achieving higher movement?
Frequency
Yes 38
No 2
Interpretation:
As per the appraisal of the endeavor reliant on the district of the convincing of balance
and assorted variety in getting business advancement, the evaluation has been made among 40
individuals and out of that, 38 people are in favor with proportionate to they have give their
decision that genuine assistance of consistency and better than average assortment is fruitful for
the business and remaining people are not in stress with the identical.
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Theme 3) It is required for Royal Mail Company UK to manage equality and diversity at
workplace.
Q3) Do you agree with the statement that, it is required for Royal Mail Company
UK to manage equality and diversity at workplace?
Frequency
Agree 36
Disagree 1
Neutral 3
Interpretation:
As demonstrated by the point by point examination of the exploration it has been
penniless down that 36 out of 40 delegates said that, it is imperative for Royal Mail Company
UK to administer fairness and assorted variety at workplace, hence it is viable in driving the
tasks in development way. Likewise, 1 member isn't in favor with the equivalent and remaining
are impartial as they are not rendering any discussion about the equivalent.
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Theme 4) There are assorted need for a business to manage equality and diversity at workplace.
Q4) According to you, what is the essential requirement for a business to
oversee social decent variety at working environment?
Frequency
Business Reputation Enhancement 10
Increased Exposure to Different Kinds of People 8
Managing cultural change 12
Empowering the entire workforce 10
Interpretation:
According to the detailed descriptive over the graph based on the need for a business to
manage cultural diversity at workplace. 10 out of 40 people are in concern with business
reputation enhancement, 8 people are go with increased exposure to different kind of individual,
12 responsive are go with management cultural change and remaining responsive are go with
empowering the entire workforce.
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Theme 5) There are various points of interest that are essentially achieved by Royal Mail
Company UK by means of the appropriate administration of decent variety at working
environment.
Q5) As per your view, what advantages are attained by Royal Mail Company
UK via the suitable management of diversity at workplace?
Frequency
Enhancing creativity at workplace 8
Conflict Reduction and Resolution 12
Increasing employee engagement 11
Strength workforce 9
Interpretation:
The survey executed over the area of the benefits gained by a business via management
equality and diversity it has been stated that, 8 out of 40 participants are go with Enhancing
creativity at workplace, 12 individual are in favour of Conflict Reduction and Resolution, 11
employees are go with Increasing employee engagement and remaining are go with Strength
workforce.
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Theme 6) In various way overseeing uniformity and assorted variety influences the usefulness of
Royal Mail Company UK.
Q6) According to your perspective, in which manner managing equality and
diversity affects the functionality of Royal Mail Company UK?
Frequency
Positive 35
Negative 2
Neutral 3
Interpretation:
From the assessment of the task it has been assessed that, 35 out of 40 individuals said
that overseeing equality and diversity has constructive effect over the activities of Royal Mail
Company UK, 2 responsive are agreeable to antagonistic effect and remaining individuals are
impartial as they are not giving any contention.
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Theme 7) There are numerous key difficulties are fundamentally faces by Royal Mail Company
UK due to overseeing equality and diversity at working environment.
Q7) As per your opinion, what key challenges are mainly faces by Royal Mail
Company UK due to managing equality and diversity at workplace?
Frequency
Understanding the Value of Differences 10
Resistance to change 8
Lack of collaboration 12
Misinterpretation of professional communication 10
Interpretation:
As per the detailed evaluation executed over region of deciding the difficulties looked by
the organizations because of balance and decent variety at work environment, in this way 10 out
of 40 individuals are go with Understanding the Value of Differences, 8 individuals are
supportive of Resistance to change, 12 people are go with Lack of collaboration and remaining
participants are go with Misinterpretation of professional communication.
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Theme 8) There are assorted measure that can be undertaken by Royal Mail Company UK for
enhancing employees working via managing equality and diversity at workplace.
Q8) According to your view, what measure can be undertaken by Royal Mail
Company UK for enhancing employees working via managing equality and
diversity at workplace?
Frequency
Address Unconscious Bias 8
Providing equality and diversity training 15
Creating awareness about diversity 7
Promoting communication 10
Interpretation:
From the in-depth evaluation of the project it has been found that, here are assorted
measure like addressing unconscious bias, providing equality and diversity training, creating
awareness about diversity and promoting communication that can be undertaken by Royal Mail
Company UK for enhancing employees working via managing equality and diversity at
workplace.
P6: Communicate appropriate recommendations.
According to the detailed examination of the project based on the region of evaluating the
impact of impartiality and diversity on the operations of an organisation, it has been analysed
that, equality and diversity are two imperative conditions that are needs to be considered through
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the organisation to gain development and progression. As per the comprehensive assessment of
the development it is being recommended to Royal Mail Company UK to implement effective
policy in concern to fairness and miscellany, therefore, effective policies the imperative in
achieving superior development or progression. In adding to this, the business also needs to
provide equality and diversity training to their employees as to enhancing coordination among
employees to develop business efficiency and functions. Furthermore, it has also been suggested
to Royal Mail Company UK to providing awareness among employees in relation the area of
equality and diversity to enhance operation working via managing equality and diverse culture at
workplace. Despite from this, business also needs to develop effective communication to
enhance the working of business.
Task 4
P7: Reflect on the value of undertaking the.
I am upbeat and happy to get a chance to carry out an examination on the region of
breaking down the effect of equality and diversity at work environment. Along these lines, this is
the wide region of scholarly composing which is basic in giving guidance to the work to
investigate my own insight and abilities corresponding to the picked examination region. As I
have perceiving that, in this current examination mixed method of investigation is being
implemented through the investigator as qualitative and quantitative investigation is powerful in
executing engaging investigation to strained justifiable and accurate outcome. What's more, I
have additionally been seen that in this investigation primary and secondary both the techniques
are applied through the investigator to help the entire investigator in significant manner as
primary examination is viable in giving guidance to assemble direct data through executing
overview as in this survey is being considered as the powerful source. On the contrary side,
auxiliary instruments like books, diaries, and journals articles are executed to create hypothetical
system. Therefore, this study is also imperative for me in exploring my academic skills like time
management, implementation of right methodology, way of gathering information and so on,
thus these all abilities will be efficacious for me in attending my future explorations in more
liable way to attain growth in my future perspectives.
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References
Books and Journals
Gurung, A. and Prater, E., 2017. A research framework for the impact of cultural differences on
IT outsourcing. In Global sourcing of services: strategies, issues and challenges (pp.
49-82).
Barak, M.E.M., 2016. Managing diversity: Toward a globally inclusive workplace. Sage
Publications.
George, G., Howard-Grenville, J., Joshi, A. and Tihanyi, L., 2016. Understanding and tackling
societal grand challenges through management research. Academy of Management
Journal, 59(6), pp.1880-1895.
Alvesson, M. and Sveningsson, S., 2015. Changing organizational culture: Cultural change
work in progress. Routledge.
Stone, D.L. and Deadrick, D.L., 2015. Challenges and opportunities affecting the future of
human resource management. Human Resource Management Review, 25(2), pp.139-
145.
Brière, S., Proulx, D., Flores, O.N. and Laporte, M., 2015. Competencies of project managers in
international NGOs: Perceptions of practitioners. International Journal of Project
Management, 33(1), pp.116-125.
Sparrow, P., Brewster, C. and Chung, C., 2016. Globalizing human resource management.
Routledge.
Farndale, E., Biron, M., Briscoe, D.R. and Raghuram, S., 2015. A global perspective on diversity
and inclusion in work organisations.
Stahl, G.K. and Tung, R.L., 2015. Towards a more balanced treatment of culture in international
business studies: The need for positive cross-cultural scholarship. Journal of
International Business Studies, 46(4), pp.391-414.
Asrar-ul-Haq, M. and Anwar, S., 2016. A systematic review of knowledge management and
knowledge sharing: Trends, issues, and challenges. Cogent Business &
Management, 3(1), p.1127744.
Helmreich, R.L. and Merritt, A.C., 2019. Culture at work in aviation and medicine: National,
organizational and professional influences. Routledge.
Landy, F.J. and Conte, J.M., 2016. Work in the 21st century: An introduction to industrial and
organizational psychology. John Wiley & Sons.
Gannon, M.J. and Pillai, R., 2015. Understanding global cultures: Metaphorical journeys
through 34 nations, clusters of nations, continents, and diversity. Sage Publications.
Bauer, F., Matzler, K. and Wolf, S., 2016. M&A and innovation: The role of integration and
cultural differences—A central European targets perspective. International Business
Review, 25(1), pp.76-86.
Yi, X., Ribbens, B., Fu, L. and Cheng, W., 2015. Variation in career and workplace attitudes by
generation, gender, and culture differences in career perceptions in the United States
and China. Employee Relations.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
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PART 2 PERFORMANCE REVIEW
What was the project supposed to accomplish?
To examine the probable issues that are arises due to equality and diversity at work place
and the measures taken by the businesses to overcome them. A case study on Royal Mail
company UK.
● Did the project succeed in its aims? How do you know? Specifically, please outline any
evaluation and assessment undertaken.
Yes, this project is succeeding in attaining its aim. It has been examined by using the
effective tools as well as techniques for collection of data as well as analysis in an effective
manner.
● What things do you think worked well and why? Evaluate all aspects of the project
(e.g. initial inception, project activities and project outcomes) from a range of
perspectives.
The things that work well are project inspection and completing all the activities involved in
the project in an effective manner. In order to conduct an investigation, there has been
availability of all the tools and techniques of Collection of data as well as analysis for completing
the project and getting the positive outcomes within the given period of time. Tools and
techniques of Collection of data as well as analysis for completing the project and getting the
positive outcomes within the given period of time.
● What problems emerged during the project and how were they tackled? Was there
timely identification of issues and resolution during the project process?
At the time of conducting a project there are some problems arise. The problems was related
to timely manage all the activities and also find the authentic sources to collection of information
I have been less time to perform all the activities involved in the research effectively. In order
to overcome from this issue I developed the time management plan and provide all the activities
on the basis of set period of time. I have been faced issued related to search authenticate sources
in order to Collection of data for getting positive business. To overcome from this issue, I
consulted with my supervisor and also take their own opinion about collection of information
from searching of ultimate source of research taken all the issues of the positive impact on the
project and also helpful in getting positive outcomes.
● What did you learn from undertaking the project?
20

From undertaking the project, I learned about planning the activities involved in the project
in an effective manner. I learned to manage all the activity including in a project in a systematic
way and also focused that the activities can be completed within the period of time.
● How would you rate your performance as project manager?
I would rate my performance as project manager 7.5 out of 10.
● What strengths and weaknesses of your performance did you identify?
In conducting the project, there is some strength as well as weakness is identified by me. My
strengths are communication and money management. I was able to communicate with my team
members and also my supervisor related to activities involved in research and also give them
information regarding my project. For this, I can able to manage the money that included in
completing the research. My weakness is only searching the sources about collection of
information regarding the specific subject area. There is a need to make to overcome from my
weaknesses.
● How will this inform and support your continuous professional development?
This will be source for the continuous professional development is to make improvement in
the capability. With the help this, I can able to conduct all the research activities in future in a
systematic manner. From this I can able to enhance my research skills to perform similar kind of
investigation in future and also able to deal with the arisen issues.
PART 3: PRESENTATION
Covered in Ppt
21

Appendix
Logbook
No. Planned Activities Action Plan
1 Update your last week work  Defining the aim and objectives of the project.
 Scoping the entire investigation.
 Gantt Chart and WBS management
2 Problem encountered and how
did you handle the problem?
Insufficient time for executing the project is the major
issue which is encountered as the key issue and it is
mainly be handle through developing a Gantt chart in
which all the activities are effectively mentioned with
suitable time.
3 Task for this week  Comprehensive PMP
 Milestone Schedule
4 Risk Issue Identified Lack of time is the major issue of this project, thus as
per my own observation I have been seen that the
provided time for this analysis is not enough and
authenticity of the information is also termed to be the
key issue as respondents are not really interested to
provide potential time to fill the questionnaire.
5 Plan your task for next week Primary and secondary data evaluation
6 Project plan status till date Ahead
7 Remarks by lecturer if any No remarks
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