Managing Business Value and Models

This assignment delves into the concepts of managing business value and models. It examines various perspectives on defining, measuring, and managing business reference value, as well as how different approaches to business model management contribute to value creation. The provided readings offer insights into topics such as value co-creation in B2B relationships, ERP lifecycle management, stakeholder relations within sustainable business models, and managing organizational change during business process redesign.

Managing a successful
business project

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Aims and objectives of project....................................................................................................1
TASK 2............................................................................................................................................2
Management Plan........................................................................................................................2
TASK 3............................................................................................................................................4
Gantt Chart..................................................................................................................................4
Action plan for the research.......................................................................................................6
TASK 4............................................................................................................................................6
Research methodologies.............................................................................................................6
TASK 5............................................................................................................................................9
Interpretation of collected data and information.........................................................................9
TASK 6..........................................................................................................................................15
Recommendations.....................................................................................................................15
TASK 7..........................................................................................................................................15
Self Reflection...........................................................................................................................15
CONCLUSION..............................................................................................................................16
REFERENCES..............................................................................................................................17

INTRODUCTION
In the current era, every business firm wants to be adopt and use digital technology
within the organisation so that they can attain their targets and get success in competitive market
place. While an organisation adopt digital tools and technologies then respectively increase
profitability and productivity level of the company. Apart from this, most of the business firms
using digital tools and techniques so that their manufacturing process become more faster and
give effective outcomes in a impelling manner.(Eckerson, 2010) This report based on Posh Nosh
company thus there will be explained the impacts of digital technology on this organisation. In
order to this, there will be defining aims and objectives and project management plan will be
produced which can be used for examining the effects of digitalizing procedure. In the other
hand, there will be used primary and secondary sources for examining the effects of digital
technology on Restaurant. At the end will be significantly provide appropriate recommendations
to Posh Nosh company. (Keller, Parameswaran and Jacob, 2011)
TASK 1
Aims and objectives of project
Topic: The impacts of Digital Technology on Business
Aim: One of the major objective behind this report is to analyse and identify the impacts
of digital technology on organisation. Thus, with the help of this assignment can significantly
examine the potential impacts on Posh Nosh of developing a digital technical internal process.
 It will be determine the several areas in which business firm can develop digital process
so that they can deliver their services and facilities to customers as per their requirements.
 Possible affects can be analysed which can be on the business firm by the carrying out
these changes and developing a digital process. (Smith, Binns and Tushman, 2010)
Objectives: The selected organisation wants to become more faster in delivering the
services and facilities to customers thus they seeks to be analyse and examine the impacts of
digital techniques and tools in a effective manner. In the context of Posh Nosh company, it seeks
to create an effective faster procedure of manufacturing of products and goods so that they can
significantly deliver their services and products to customers as per their needs and demand.
Therefore, this assignment having some specific targets and objectives which will be elaborated
in the context of Posh Nosh Food Restaurant such as follows:
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 To decide maximum 20 minutes time to processing order to customers because it is
beneficial for its customers.
 To examine company can implement changes and adopt digital tools an techniques to
develop better manufacturing process of services and products.
 Posh Nosh comany wants to increase its market share by 10% to 15% within next 2 to 3
years. (Den Hertog, Van der Aa and De Jong, 2010)
TASK 2
Management Plan
It is one of the major part of this report because in which significantly identify and
examine the risk related to the project. It can helps to the researcher for developing risk
management plan due to this research team can be get success and attain their decided goals and
objectives. Therefore, management plan can be carried out as a process because in which arrange
all activities and operations of report in a systematic manner due to this researcher can achieve
their goals and objectives. In which concluded some major aspects which explaining under
follows: (Project management capacity, 2017)
 Scope of project: In this stage identify the major areas in which research will be
conducted by researcher. In the context of Posh Nosh Restaurant, it is working in the
food processing and manufacturing sector. Hence, this report will be discussing about
order processing system of the business firm. Additionally, it will be elaborating the
communication process of Posh Nosh which aids to attract high number of customers
towards Restaurant in a effective way. In order to this, it is necessary to be enhanced
internal and external communication system of the company so that employees of the
Restaurant can give proper satisfaction to consumers as per their needs and requirements.
(Kowalkowski, Kindström and Brehmer, 2011)
 Cost control: This is another cause which affects on project process therefore it is
necessary to be significantly consider this aspect by the researcher. In the management
included several activities thus it is required to be make cost effective plan so that
researcher can significantly invest appropriate and required finance for completing the
operations with better results. Thus, primary and secondary resources must be conducted
and effectively allocate budget by the researcher. In this addition, should be use Gantt
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chart and critical path by the experts so that effectively can be control the cost of the
project.
 Quality control: In the context of this aspect, it aids to control and manage quality of
project as per the pre decided standards. In order to this, it is necessary to be collected
data and information must be authentic and relevant to the objectives of the research
project because with the help of this can effectively identify the real facts and importance
of digital system. (Law, Chen and Wu, 2010)
 Risk management: This aspect related to the management of risk and problems thus, it
is required to be find out appropriate solutions for solving issues in a impelling way.
Most of the business firms are using risk management process for reducing the level of
risk and issues. In the other words, this report based on Posh Nosh Food Restaurant
which helps to identify the impacts of digital techniques. Hence, with the help of risk
management plan can easy to identify the major risks and problems.
 Time: It is one of the major aspect which affects on results, outcomes of research.
Therefore, it is required to be prepare an effective time frame of all activities and
operations so that researcher can significantly compete all operations and activities in a
systematic plan also according to the required time. Research process an data analysis are
the most time consuming process. Hence, researcher must be prepare Gantt chart and
Critical path for completing the all operations in a systematic way. (Giesen and et. al.,
2010)
 Communication: It is required to be conduct effective communication process in the
research. An appropriate internal communication procedure helps to conduct better
research and solve issues with appropriate solutions.
 Resources: In this research project are needed several resources such as technological
(Computers, printers, other machinery), human resources (Data analyser), financial
resources and so more. Without resources researcher cannot get success as well as it
cannot achieve their goals and objectives in a effective manner.
TASK 3
Gantt Chart
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This research project is having several steps which should be effective and systematically
done by the researcher. Thus, it helps to reduce time and cost consuming process in a impelling
manner. (Velu and Stiles, 2013)
Aims and objectives: In the first stage of this method must be clarify the aims and
objectives of the research report in a effective manner. Therefore, research report fully based on
aims and targets of the assignment hence it is necessary to be significantly decide by the
researcher. Along with this, 15 days timing is sufficient for deciding aims and objectives of the
research report because it can helps to analyse and examine the different aspects of the research.
Management plan: This is the second important step in which systematically set scope,
cost, time, quality, risk and communication factors in a effective manner. Hence, time is one of
the major factor so that it is required to be all activities and operations of research report must be
arranged in a systematic way with required time period for significantly completing. Therefore, it
is necessary to be make appropriate management plan by the researcher, 10 days time period is
sufficient for developing plan but should be all activities must be arranged and done in a
effective style. (Smith, Gonin and Besharov, 2013)
Primary and secondary research: This research report based on digitalisation in the
internal process of the Posh Nosh food restaurant. Thus, it is required to be proper research must
be effectively done by the researcher. In the other hand, primary research needed huge time
hence it is required to be primary research must be significantly done by the researcher. Whereas
secondary research is less time consuming as compare to primary but there are required to be
collect authentic sources by the researcher.
Data interpretation and data analysis: This is an important process of research which
is having huge time therefore it is necessary by the researcher must be implement better and
effective changes in the organisation. Graphical data analysis is an effective method in which
systematically has be prepared graphs on the basis of collected data and information.
Recommendation: It is an important part of research report thus it is required to be
provide appropriate time to this aspect. Hence, there are required only 5 days for proving
appropriate recommendations to Posh Nosh food restaurant on the basis of finding due to this
organisation can implement better and effective changes in a impelling way.
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Self reflection: This stage linked with researcher views and observation by the research.
Hence, 3 days are more sufficient for getting and collecting the information by the researcher in
an effective and efficient manner. (Kumar, Petersen and Leone, 2013)
Action plan for the research
People which are involved in this research: In which some of the important persons are
involved which essentials for the completing research such as follows:
 Data analyser
 Employees of the company for primary research
 Customers
Location of LR resources: Most of the literatures will gathered from the internet sources
which can help to the researcher in a effective manner.
Interview dates: Survey of the staff members will be started from the 17th November and
it will be completed on 25th November.
Location of data collection: Data has been gathered by the researcher in the restaurant
which can help to researcher for effectively done proper analysing of the internal process of Posh
Nosh restaurant. (Edmonds, 2011.)
Data inputting process: Employees of the organisation has to be fill data in
questionnaire sheets in a effective manner.
Data review dates: Gathered data and information will be reviewed from December 25
to 27 after gathering data from the staff members of the business firm. (Organizing Your Social
Sciences Research Paper: Quantitative Methods, 2017)
TASK 4
Research methodologies
It is required by the researcher to conduct a effective research with the help of
appropriate methods therefore it is necessary to be identify and determine appropriate
methodology for research.
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Sampling: Researcher have to be select appropriate sample size for collecting and
gathering actual information from them regarding research topic. Thus, researcher here has been
chosen 20 number of sample size from the population. As per the sample size researcher will
conduct effective research within the market.
Ethics: Before conducting research within the external environment have to be
systematically consider ethics, values, culture, rules, norms and so more by the researcher so that
research will not harmful for society's persons.
Qualitative Research: In this method of research, researcher collect feelings, opinions of
persons which can help to researcher for analysing and evaluating the views on several questions
of the research report. In which included, questionnaire, survey, interviews and so more which
can be used by the researcher in a effective style. Most of the researchers are use this method in
the research project which can help to take internal views and ideas of staff members on the
research topic. Therefore, this research method focuses on human behaviours and psychology
regarding to the particular topic. Thus, this method can be used by the researcher for completing
and getting appropriate reviews. (Gustafson, 2012)
Quantitative research: In this method included numerical and mathematical methods
which can helps to increased productivity of the business firm. It aid to provide support to collect
marketing and financial from the market of an business firm. Therefore, It have large differences
among qualitative and quantitative methods of research. (Wuttke and et. al., 2013)
Primary research: This is an important research method which can be used for the
collecting information with the help of primary sources related to the particular topic of research.
Therefore, qualitative and quantitative methods can be used in the research aspect. In which
included questionnaire, survey, feedback and observation with the help of them research can
collect first hand information and data on the particular topic.
Secondary research: This is the another data collection method which can be used for
collecting second hand data from the several sources. Along with this, in which included
internet, books, journals, existing market research, websites and so more. With the help of them
researcher can gather information on the topic. This aspect is less time and cost consuming as
compare to primary.
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Along with this, in this report researcher is used qualitative research method for
collecting data with the help of primary aspect. Thus, there are representing questionnaire by the
researcher on the pre-decided topic of research. (Pekuri and et. al., 2014)
Name:
Age:
Gender:
1. What do you think internal order process is helpful or not to deliver an order in lesser time?
 Yes
 No
2. How was your experience while working in Posh Nosh Food Restaurant.
 Extremely well
 Quite good
 Neutral
 Not good
 Worst
3. What do you think is Posh Nosh having a need of digital tools and techniques in their internal
process?
 Yes
 No
4. In which area of digital sector can help in the business activities mostly?
 Order processing
 Manufacturing
5. Which types of digital tools and techniques are the need of the Posh Nosh?
 Computers
 Digital manufacturing units
 Cloud technology
6. What do you think Posh Nosh company is having a need to take online orders from
customers?
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 Yes
 No
7. Is selected company is taking large time in order processing?
 Yes
 No
8. What do you think Posh Nosh having a need to start communication with their customers for
it's services?
 Yes
 No
Secondary research: According to the Kindström (2010) Digital technology is one of
the important aspect for every business firm. At this time customers wants smart and better
quality of products an services from the business firm thus it is required to be use effective
digital tools and techniques within the organisation. Along with this, internal and external
communication process helps to develop better understanding with customers of the business
firm. (Matos and Silvestre, 2013)
TASK 5
Interpretation of collected data and information
Theme 1: What do you think internal order process is helpful or not to deliver an order in
lesser time?
Yes 17
No 3
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Yes No
0
2
4
6
8
10
12
14
16
18
Column B
Interpretation: As per above represented graph benefits of digital tools and techniques for
business firm thus out of 20 sample size 17 said yes and 3 persons said no.
Theme 2: How was your experience while working in Posh Nosh Food Restaurant.
Extremely well 5
Quite good 3
Neutral 2
Not good 7
Worst 3
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Extremely well
Quite good
Neutral
Not good
Worst
Interpretation: As per the pie chart of the collected data by the researcher, 20 sample size
persons were share their views and experience with researcher thus, 5 said extremely well, 2
were neutral, 7 said not good and 3 persons said worst as per their experience level.
Theme 3: What do you think is Posh Nosh having a need of digital tools and techniques in
their internal process?
Yes 15
No 5
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Yes No
0
2
4
6
8
10
12
14
16
Column B
Interpretation: According to the presented graph 15 persons said yes there is needed digital
tools and techniques and 5 persons aids not as per their views and ideas.
Theme 4: In which area of digital sector can help in the business activities mostly?
Order processing 17
Manufacturing 3
Order processing
Manufacturing
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Interpretation: According to the Pie chart, from the 20 sample size 17 persons said digital
sector of order processing activity is necessary and 3 persons said manufacturing.
Theme 5: Which types of digital tools and techniques are the need of the Posh Nosh?
Computers 12
Digital manufacturing units 6
Cloud technology 2
Computers Digital manufacturing units Cloud technology
0
2
4
6
8
10
12
Column B
Interpretation: As per above shows graph it helps to represented which one digital technology
is required thus 12 persons said computers, 6 persons said digital manufacturing units and 2
persons said cloud technology.
Theme 6: What do you think Posh Nosh company is having a need to take online orders
from customers?
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Yes 15
No 5
Yes No
0
2
4
6
8
10
12
14
16
15
5
Interpretation: According to the represented graph, from the 20 sample size 15 persons said yes
digital order processing system is required in Posh Nosh restaurant whereas 5 persons said no.
Theme 7: Is selected company is taking large time in order processing?
Yes 17
No 3
Yes
No
0 2 4 6 8 10 12 14 16 18
Column B
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Interpretation: According to the graph, 17 persons said yes posh nosh company taking large
time in order processing and 3 persons said no.
Theme 8: What do you think Posh Nosh having a need to start communication with their
customers for it's services?
Yes 16
No 4
Yes
No
Interpretation: According to the pie chart, Posh Nosh restaurant is required to be communicate
with their customers thus 16 persons said yes and 4 persons said no from the 20 sample size.
TASK 6
Recommendations
As per this research report it has been concluded that most of the customers wants
company must have smart and digital technologies so that they can significantly provide better
services and facilities to them. (Lambert and Enz, 2012 ) First of all, Posh Nosh company must
be use cloud network with the help of this significantly can share important information
regarding restaurant it aids to resolve problems and issues. Another one is, it is necessary to be
use internal communication technology so that employees of the business firm can significantly
take appropriate order from customers. At the last must be use microwave ovens for proving
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better and hot food services and facilities to consumers. It aids to increased profitability and
productivity of the business firm. (Sikdar and Payyazhi, 2014)
TASK 7
Self Reflection
This research report has been provided to me life long learnings about project
management plan and Gantt chart method which I can be used in my future life for completing
the works and studies in an organisation. According to the may point of view Gantt chart is one
of the best method of managing activities and operations in a effective and systematic manner.
Additionally, primary and secondary techniques also best sources of collecting actual and
reliable information from the outside environment.
CONCLUSION
From the above mentioned research report it has been concluded that digital technology
and tools necessary for every business firm. Thus, it has been defined actual impacts of digital
techniques on Posh Nosh food restaurant in a effective manner. Therefore, within the market has
been conducted research by the researcher for collecting actual and reliable information from the
market place. Additionally, has been produced effective management plan in which mention all
over marketing activities and operations in an systematic way as well as Gantt chart has been
used for managing and controlling activities and operations in a impelling manner. In the last,
researcher has been made questionnaire and collect reliable information and data from the
outside as per that has been analyse collected data with the help of methods and techniques.
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Wuttke, D. A. and et. al., 2013. Managing the innovation adoption of supply chain finance—
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Online
Organizing Your Social Sciences Research Paper: Quantitative Methods. 2017. [ Online].
Available Through: <http://libguides.usc.edu/writingguide/quantitative>. [Accessed on
16 November 2017].
Project management capacity. 2017. [Online]. Available Through: <http://www.hpt.vn/page-
1274-0-en-project-management-capacity.html>. [Accessed on 16 November 2017].
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