Contribution of Equality and Diversity to Organizational Success: A Case Study of Tesco

This study examines the contribution of equality and diversity to the success of Tesco, a leading supermarket chain. It explores the benefits and limitations of workplace diversity and identifies tools for managing diversity to gain a competitive advantage. The research methodology includes qualitative research and data collection through a questionnaire.

MANAGING SUCCESSFUL
BUSINESS PROJECT
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Topic- To identify contribution of equality and diversity to organizational
success. With reference to case study of Tesco.
INTRODUCTION
Equality and diversity termed out as promoting equal opportunity to all, through diversity
each individual can get chance to achieve prospective advancmernt and set them free from any
differences and prejudice. Thus, equality aids to be ensured everybody about the equal
opportunity and not treated any individual on basis of difference and discrimination (Thompson,
2016). Additionally, diversity termed out as to evaluate the understanding, recognizing and
accepting difference irrespective of the age, sexual orientation, physical ability, class, ethnicity
and spiritual practices and so on. Diverse workforce increasingly recognized as improving the
performance and aids to gain competitive advantage (Greene, 2019).
Henceforth, study will identify the contribution of equality and diversity to success of
organization as Tesco. It is British leading supermarket chain that engaged in providing grocery
product and service.
Furthermore, report will lay emphasize as devising aim and objectives on given theme of
Equality and diversity. Thus, effective research method will be selected to conduct the entire
research study effectively. Therefore, project management plan will be produce that cover cost,
object of the study, time, communication and resources activities. Lastly, reflection will be
undertaken to determine the undertaking on the research to meet out the stated objectives.
LO 1
P1
The study is based on to evaluate the outcome of contribution of equality and diversity to
organizational success. Diversity is one of crucial component as there are many positive aspects
such as exchange of idea due to diverse culture of employees and the development of friendship
without discrimination (Thompson, 2017). Additionally, existence of workplace diversity within
enterprise indicates the workplace is heterogeneous in term of gender, ethnicity and race that
possess distinct qualities and elements that support to differ from one another. Henceforth, the
equality and diversity is mainly used for 'Equal Opportunities'. Thus, diversity management
focused on assumption that diverse the segments that can create innovative techniques of
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working together and that more, productivity will automatically enhance (Burr and Leung,
2015). The aims and objective will be outlined in below contexted manner as-
Aim-
The aim of report is “ To analyze how Equality and diversity contribute success toward
performance in organization. A study on Tesco.
Objectives-
 To articulate evolution of workforce diversity.
 To determine benefits and limitation of equality and diversity in Tesco.
 To identify significant tools for managing workplace diversity to gain competitive
advancement.
 To recommend suggestive measures that aids to promote the equality and diversity in
workplace.
P2
PMP defined as foresee and predict issues and to plan, organize and control activities so
that project can be completed effectively. It is termed out as formal, approved document that
assists in systematically execution of project activities. Thus, PMP will be defined in below
contexted manner as are-
Project scope- The study is based on to highlight on Topic as equality and diversity to promote
organization success. In the initial phase of PMP process, this is crucial to determine the success
of the project for the project manager to arrange funds to fund the project, setup communication
that plays vital role between the stakeholders (Potvin and et.al., 2018). At this step, the major
deliverables will be identified that aids to accomplish the object of research.
Cost- At this level, project manager will estimate the cost that will incurred to complete the
project. This allows business to assume the expenses to decrease the chances to estimated
budget. Thus, cost of the assignment will be estimated during plaaning stages of assignement.
Henceforth, the estimation of project is $50000.
Resources- In order to accomplish the project the resources are must be identified so that aim of
project can accomplished. Thus, resources as man, labour, capital etc. must be decided to
accomplish the entire project successfully. Henceforth, project team is inclusive of project
manager, project amassment team and other members of project that aids to accomplish the
project effectively (Sharma, 2016).
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Quality- At this phase the whole project activities will be framed to ensure about to design, plan
and implement project management activities to have effectual and efficient project plan in order
to gain the purpose of objective and performance. Thus, project management mainly focus over
three key quality management concepts such as satisfaction of consumer, restraint over
inspection and to undertake continual improvement.
Communication- A this phase, project manager put their focus on communication between,
their team members. Therefore, it can be stated that communication is one of the crucial factor
that helps to carry out the project successfully. Thus, improving communication maximizes the
success and minimize the risk to the project. Additionally project communication management
plays vital role to keep all the member of project team on the same stage. Effective
communication between the team member helps to undertake the whole research in reliable and
effective manner (Klarsfeld and et.al., 2016).
Risk- at this phase, project manager take initiatives to minimize the potential problems that can
impact the project timetable. It is thing that aids to reduce the negative impact on the project.
Therefore, risk analysis and project management practices assist to ensure about the success to
project. Henceforth, this can be stated that risk is defined as inevitable in business organization
as this aids to have undertaking in the research project.
Time- At this phase, one particular deadline to each task must be given. Thus, good time
management aids to enhance the effectiveness and productivity to the research report. Therefore,
one of the vital key aspect of project management is to accomplish the project management
activities with setting goals and to prioritizing the task activities (Ashe and Nazroo, 2017).
P3
Work Breakdown structure in project management termed out as key project deliverable
that arrange systematically the whole team work within the manageable sections. Thus, this is
defined as deliverable oriented hierarchical dis-composition of work that requires to be
implemented by project team (Ashe and Nazroo, 2017). This is called out as tracking a project
deliverable within small components to achieve direct project aims. Thus, Work-break down
structure is as-
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Gantt chart- It is termed out as series of horizontal lines that represent the work done within the
certain period. Therefore, project management tool helps to illustrate that how project activities
will run effectively. It is graphical tool that shows activities and task as-
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LO 2
P4
Research methodologies termed out as specific procedure and techniques that works as to
identify, choose, process and analyze the whole information in relation to the topic. Therefore,
research methodologies defined as-
Research type-
This aids to conduct the research with help of enhancement of knowledge about the topic
of research. Research means the process to study a particular problem with the help of different
types of tools. Research type is divided into two categories that are quantitative and qualitative
research. Qualitative research uses non-statistical methods and helps to gain better understanding
of the population. Quantitative research, it deals with numbers and uses different types of
statistical methods (Quinlan and et.al., 2019).
Researcher has chosen qualitative research type for conducting the study. It helps to gain
understanding of opinions, reasons etc.
Research philosophy-
This is defined as crucial part to the research study. Hence, this is defined as development
of knowledge that adopted by researcher to undertake the research activities effectively. It can be
defined as the way in which data is collected, evaluated and used. The philosophy of research
deals with the nature, development and source of knowledge. Positivism research philosophy, it
states that knowledge is depends upon natural phenomenon and relations. Realism philosophy of
research, it is based on assumption of scientific method of the generation of knowledge.
Interpretivism research philosophy, it combines human interest into a particular study. It is
related with interpreting and manipulating data to develop understanding of the reality.
Researcher chosen interpretivism philosophy of research as it helps the researcher to
interpret various elements of the study.
Research approach-
It is defined as broad assumption that aids to detailed method of data collection, analyse
and interpret the element of research study. It can be described as the procedure or plan that
involves various phases of broad assumption that leads to detailed method of analysing,
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collecting and interpreting data (Ashe and Nazroo, 2017). The approach of conducting research
depends upon the nature of problem of research, the method of data analysis and reasoning.
Deductive approach, it is related with the method of deriving conclusions from propositions.
Inductive approach, involves identification of pattern from observation through series of
hypothesis. Abductive approach, starts with puzzles and the process of research provides the
explanation of those facts (Litosseliti, ed., 2018).
Researcher has chosen inductive research approach as it is beneficial for the researcher to
develop various assumptions and observe them to determine the pattern and develop theories to
reach outcomes.
Research design-
It refers to the procedures and methods that are used for collecting and analysing the
measures of variables that are provided in the problem of research (Ashe and Nazroo, 2017).
Descriptive research design, it is a method that involves explanation and observation of a subject
without influencing it in any manner. It aims to explain the hypothesis among a group of people.
On the other hand, exploratory research design is performed for a problem that was not
researched in effective manner before and it offers a better researched model. It focuses on
defining the aspects of research in detailed manner.
Researcher has chosen descriptive research design as it helps researcher to analyse the
aim of study in more effective way. Further, there is more possibility to study phenomenon in
natural environment.
Data collection-
It refers to the process of data collection from various relevant sources (Klarsfeld and
et.al., 2016). The method of data collection depends upon type of research. Primary data refers to
data collected by researcher for the first time through interview, survey etc. Secondary data
means the data published in journals, books etc. which is already gathered by other researchers
(Ledford and Gast, 2018). Researcher has used both primary and secondary methods as both the
methods will help researcher to collect data related with aim of the study. The use of primary
data helps to gain the insight of more personalised and relevant data from the targeted population
of the research. Thus more accurate and relevant study results are obtained. On the other hand
secondary data helps to provide supporting evidences adn the references from the previous
studies so that research gap can be easily identified and filled.
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Sampling- It is defined as statistical tool that analyse the predetermined number of ispection that
has undertaken fron the larger population. Henceforth, sample of study has tremendous impact
on outcome of study (Potvin and et.al., 2018). Thus, sampling is categories as systematic,
sample, stratified, cluster, convenience and quota sampling. To identify the implication if present
research study the researcher has used probabilistic technique with use of sample random
sampling method. In this, researcher has selected the sample size of 30 participants as manager
of Tesco.
Data analysis- This is defined as systematically application of statistical and logical techniques
to illustrate, condense and evaluate the data (Sharma, 2016). The entire research study will be
conducted with help of qualitative research study. To determine the impact of equality and
diversity in workplace, the researcher has used thematic analysis. In this, researcher will use
questionnaire method and analysis will be conducted with help of tabular presentation. The
purpose of using thematic analysis for this research is that it gives a broad analysis of the
research topic and is not limited to aim. Instead it generates all possile themes or findings whcih
can add value to research.
Ethical considerations- This is defined as one of the most crucial part of research. To maintain
the relatability and consistency in research, researcher needs to be assured about the principles of
ethical consideration (Burr and Leung, 2015). Thus, Prior approaval must be taken, earlier to
disclose any significant information. Additionally, research must obtained permission from
participants before undertaking the study.
LO 3
P5
Questionnaire
1. Do you think equality and diversity enhance employee retention.
 Yes
 No
 May be
2. Does equality and opportunity facilitates effective modern organisation.
 Yes
 No
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 May be
3. Does equality and diversity promote new ideas and innovative culture?
 Yes
 No
 May be
4. Do you think equal and fair treatment regardless of gender, race and disability enhance
workforce participation.
 Yes
 No
 May be
5. What are the beneficial aspect of equality and diversity in workforce.
 Attract and retain best talent
 Leads to greater productivity within the team
 Enhance Innovative and creative approach
 Attract wider customers
6. Do you think equality and opportunity promote positive working relationship.
 Yes
 No
 May be
7. What are the limitation to Equality and diversity in the workplace.
 Ineffective communication
 Creates future of outsourcing
 Leads to culture issues
 Ineffective performance
Analysis:
It has been analysed from the literature that the enterprise should ensure equal access to
opportunities that enables workforce to fully participate in learning process. This aids them to
enhance their skills and aids to accomplish desired objectives. Thus, it can be stated that training
and education can assist the workforce to growth together as a diversity minded team. The
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quoted enterprise takes initiatives to recruit diverse workforce that can demonstrate the equality
and diversity. It aids to create innovative workforce environment.Thus, chosen enterprise must
embraces the equality and diversity with help of offering incentives and rewards to employee.
This can help the enterprise to send a string message and committed to diversity and equality for
long term. The enterprise should provide equal opportunities to the individual and this will aids
to create positive working environment. This is effective term that aids to stramline the operation
effective abd efficiently.
Theme 1: Equality and diversity lead to enhance employee retention.
Do you think equality and
diversity enhance employee
retention. Frequency %
Yes 22 73.33%
No 6 20.00%
May be 2 6.67%
Total 30 100.00%
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Yes No May be
0
5
10
15
20
25
22
6
2
Frequency

Interpretation- As per the stated graphical presentation it can be summarized that equality and
diversity aids to facilitate competitive enterprise that promote better and improved working.
Thus, the total participants are 30. Among this, 22 stated yes, 6 stated no and 2 are not sure about
the beneficial aspect of employee retention within workplace.
Theme 2: This facilitates effective modern organisation.
2. Does equality and Diversity
facilitates effective modern
organization. Frequency %
Yes 26 86.67%
No 3 10.00%
May be 1 3.33%
Total 30 100.00%
Interpretation- As per the above stated graphical presentation, it has been reflected that equality
is the idea that aids to individual to be treated fairly. On the other hand, diversity is recognized as
both individual and group are differed but they should be treat equality. Thus, it assists to
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Yes
No
May be
0 5 10 15 20 25 30
26
3
1
Frequency

facilitates effective modern culture within enterprise. Thus, total number of participants are 30.
In this, 26 stated yes, 2 said no and 1 is not sure of it.
Theme 3: It leads to create new ideas and innovative culture within business enterprise.
3. Does equality and diversity
promote new ideas and
innovative culture? Frequency %
Yes 26 86.67%
No 2 6.67%
May be 2 6.67%
Total 30 100.00%
Interpretation- From the above graph it can be analyzed that equality and diversity creates more
diverse workforce with help of handling issues with innovative and fresh ideas. This faciliates
the creative approach within the enterprise. The total number of the participants are 30. In this,
26 stated yes, 2 stated no and 2 are not sure of it.
Theme 4: This leads to increase workplace participation.
15
26
2
2
Yes
No
May be

4. Do you think equal and fair
treatment regardless of gender,
race and disability enhance
workforce participation. Frequency %
Yes 21 70.00%
No 6 20.00%
May be 3 10.00%
Total 30 100.00%
Interpretation- As per the stated chart it can be concluded that equal and fair treatment within
individual aids to promote and enhance workforce participants. This leads to enterprise to create
the more chances of enhancing profitability and productivity. Therefore, respondents are 30.
Among this, 21 stated yes, 6 stated no and 3 are not sure of it.
Theme 5: Equality and diversity attract and retain the best talent within the enterprise.
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Yes
No
May be
0 5 10 15 20 25
21
6
3
Frequency

5. What are the beneficial
aspect of equality and diversity
in workforce. Frequency %
Attract and retain best talent 8 26.67%
Leads to greater productivity
within the team 7 23.33%
Enhance Innovative and
creative approach 7 23.33%
Attract wider customers 8 26.67%
Total 30 100.00%
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8
7 7
8
Attract and retain best talent
Leads to greater productivity
within the team
Enhance Innovative and
creative approach
Attract wider customers

Interpretation- From the above aforementioned project it can be interopreted that that equality
and diversity promote equal opportunity to individuals. Thus, participants are 30. In this, 7 stated
yes that this enhances innovative and creative approach, 8 stated that this assist to attract and
retain the best talent within enterprise, 7 participants said yes this leads to greater productivity
within the team. Additionally, 8 stated that this attracts the wider customers.
Theme 6: It aids to promote positive working relationship within enterprise.
6. Do you think equality and
diversity promote positive
working relationship. Frequency %
Yes 28 93.33%
No 1 3.33%
May be 1 3.33%
Total 30 100.00%
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Interpretation- Based on the graphical presentation it can be stated that equality and diversity
promote the positive working environment within the enterprise. Henceforth, productive working
relationship will be more engaged, productive and focused. Therefore, the total participants are
30. In this, 28 stated yes, 1 stated no and 1 is not sure of it,
Theme 7: The equality and diversity creates future of outsourcing.
7. What are the limitation to
Equality and diversity in the
workplace. Frequency %
Ineffective communication 7 23.33%
Creates future of outsourcing 8 26.67%
Leads to culture issues 7 23.33%
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Yes No May be
0
5
10
15
20
25
30 28
1 1
Frequency

Ineffective performance 8 26.67%
Total 30 100.00%
Interpretation- As per the above chart it can be summerized that diversity creates culture that
promote dignity and respect to avoid tension between the employees. Thus, it bring ineffective
communication within individual and that impact the overall working of the enterprise. Thus,
total participants are 30. In this, 7 stated it brings ineffective performance, 8 managers said that it
leads to create future of outsourcing, 7 participants stated this leads to bring ineffective
communication within enterprise and 8 respondents stated that it leads to promote ineffective
performance.
P6
CONCLUSION
From the above report it has been aforementioned that the equality is term that defined as
legal obligation that aids to protect against the discrimination. On the other hand, diversity can
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Ineffective communication
Creates future of outsourcing
Leads to culture issues
Ineffective performance
6.4 6.6 6.8 7 7.2 7.4 7.6 7.8 8 8.2
7
8
7
8
Frequency

be defined as giving each individual the equal chance to accomplish their potential and to get
free from discrimination and prejudice.
The present research has covered the topic as to analyze how Equality and diversity contribute
success toward performance in Tesco. Therefore, report has focused on to drawn aims and
objectives on the given topic. On the other hand, research methods has been selected to adopt
one suitable method to carry out the entire research study effectively.
Henceforth, data analysis has been conduct to ascertain the findings of research with help
of thematic analysis. Lastly, research has covered recommendation to provide suggestive
measures to get overcome from issues of equality and diversity within workforce.
RECOMMENDATION
On the basis of given topic as to determine the contribution of equality and diversity to
organizational success the suggestive will be given as-
 Tesco should promote equal workforce this leads to facilitate the happier environment. It
leads to systematically enhanced the productivity and profitability. Thus, equal and
diverse enterprise assists to thrive, grow and accomplish the desired objective of
enterprise.
 Effective employee engagement assist to promote workplace diversity. This enhances the
satisfaction level of the employees and this leads to increase the participation of workers.
 The enterprise should put their major focus over promoting the equality and diversity as
this aids to raise the brand image of the enterprise. It aids to undertake better
development that creates effective advancment to the workforce
 Equality and diversity should be adopted as this encourages higher productivity levels.
Team put their major focus on improvements to diversity that create string link towards
to gain higher amount of the productivity.
 Diversity in the workplace supports to create the structure that encourages all parties to
get involved in labor force. Thus, it builds the strong economy at the all levels and also
helps to enhance profitability and productivity.
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LO 4
P7
The study has focused on topic as to analyse the contribution of equality and diversity to
organizational success. To undertake the present study, researcher has taken qualitative research
study to undertake the project effectively. Therefore, interpretivism method has been used by me
and that has helped me to assumt the differed compoents of study to carry study effectively with
help of meet out stated aim and objectives. Additionally, industive approach has been used and
that has helped me to generalize the information relate with research study. This has supported
me to short down the scope and this is mainly related with creation of the innovative theory that
emerge with help of particualr information about the topic. The project gave me valuable
learning skills such as research skills, time managment, problem solving and communication
skills. During data collection I faced several difficulties in communication and interpreation but I
tried to overcome those challenges and got an opportunity to improve my learning, research and
project management skills.
Additionally, I have undertaken primary technique to analyses the first-hand information.
I have used qualitative approach that has helped me to analyses the findings with use of framing
questionnaire. The probabilistic sampling method has been selected with use of sample random
technique, this has helped to gather the data with the use of tabular presentation of whole data.
To undertake sampling, I have selected the sampling size of 30 respondents as managers of
Tesco. Lastly, I have recommended the suggestive measure that aids to offer equality and
diversity within the workplace to gain organizational success.
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REFERENCES
Books and journals
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Greene, A. M., 2019. HRM, Equality and Diversity. The SAGE Handbook of Human Resource
Management, p.238.
Klarsfeld, A and et.al., 2016. Comparative equality and diversity: main findings and research
gaps. Cross Cultural & Strategic Management. 23(3). pp.394-412.
Ledford, J.R. and Gast, D.L., 2018. Single case research methodology: Applications in special
education and behavioral sciences. Routledge.
Litosseliti, L. ed., 2018. Research methods in linguistics. Bloomsbury Publishing.
Potvin, D. A. and et.al., 2018. Diversity begets diversity: A global perspective on gender equality
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Quinlan, C. and et.al., 2019. Business research methods. South Western Cengage.
Sharma, A., 2016. Managing diversity and equality in the workplace. Cogent Business &
Management. 3(1). p.1212682.
Thompson, N., 2016. Anti-discriminatory practice: Equality, diversity and social justice.
Macmillan International Higher Education.
Thompson, N., 2017. Promoting equality: Challenging discrimination and oppression.
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