Managing a Successful Business Project

Managing a Successful
Business Project

ABSTRACT
Managing a business project is a time consuming and wider concept which is needed to be
understood in proper manner. Business project is defined as written document showing goals as
well as objectives which are to be achieved. The present report is being conducted to understand the
gender & racial diversity in organisation. At workplace, employees are mostly affected by as they
faced inequalities at deeper level. Therefore, in this research discussions have been made about
various tools and techniques of research as well as data analysis, phases of project, aims and
objectives.

Table of Contents
ABSTRACT.........................................................................................................................................2
INTRODUCTION................................................................................................................................4
Literature Review ................................................................................................................................4
TASK 1 ................................................................................................................................................5
P1 Present a project aims & objectives of a chosen concept...........................................................5
P2 Produce a project management plan...........................................................................................5
P3 Produce a work breakdown structure and a Gantt chart to provide time-frames and stages for
completion.......................................................................................................................................7
TASK 2.................................................................................................................................................9
P4 Briefly examine qualitative & Quantitative research methods for meeting project aims and
objectives.........................................................................................................................................9
TASK 3...............................................................................................................................................11
P5 Analyse research and data using appropriate tools and techniques..........................................11
P6 Give Recommendations in context with scenario ...................................................................17
TASK 4...............................................................................................................................................19
P7 Reflection..................................................................................................................................19
CONCLUSION..................................................................................................................................20
REFRENCES.....................................................................................................................................21
Books & Journal:...........................................................................................................................21

Abbreviations :
Abbreviations Meaning
WBS Work Break Down System
IAT Implicit Association Test
TQM Total Quality Management
Govt. Government
List of Figures
1. Figures 1. Do you agree that inequality should be prohibited ?
2. Figures 2. Does gender is the main reason for racial inequalities?
3. Figures 3. Challenges company faces due to gender and racial inequality
4. Figures 4. What are strategies adopted by Checkout.com to deal with racial problem?
5. Figures 5. What are some of the Legislation related to gender & racial inequality
6. Figures 6. Do you think it is easy to for employee to handle inequality in firm?
7. Figures 7. What are steps or measures required for reducing racial inequality ?

INTRODUCTION
Organisation & business environment are essentials & integral part which have deep impact
on employees. Racial inequalities is defined as dividing or authorization power, improper way of
accessing opportunities within society or enterprise. (Bastos, 2018). Checkout.com, a medium
organisation headquartered in UK (United Kingdom). The enterprise deals in payment technology
processing and provides quality of services to its end users. It has offices and branches in Asia, U.S
& in Middle East. Company’s technology allows businesses to accept payments via online modes.
It involves credit, debit card, stored value digital wallets etc. This report includes aims & objectives,
project management plan, WBS and Gantt chart, research methods, research and data techniques,
recommendations and reflection. This report gives brief knowledge about concept of gender as well
as racial inequality how they affects the personnel & their behaviour at workplace.
Literature Review
As per opinion of (John. M, 2020), employees in organisation often deals with inequalities at
workplace. It is mostly done on the basis of gender factor between men and women. Manager and
supervisor are responsible for managing such type of situations. It is crucial to provide equal
opportunities to personnel so that they work with appropriate manner. This report focuses on

research, different tools and approaches, to examine the undertaken scenario at depth. When there
is present of racial inequalities risks and conflicts occur at larger scale (Barnes, 2018). According
to government ( Gvt) of UK. ratio of inequalities is moderate in country but in some corporate
sectors, it is affecting the individual at wider area.
Racial inequality challenges-
 Difficult in managing subordinates and achieving goals.
 Conflicts between employees with team mates which gives rise to personal problems.
TASK 1
P1 Present a project aims & objectives of a chosen concept
Research aims- Main aim of this research is to analyse reason for inequalities & implement
strategies for the same. Also, to analyse behaviour and attitude of subordinates at workplace. It is
necessary to achieve aim so that research is completed in proper way. It is responsibility of project
manager to assure that stated aim is carried out effectively.
Research objectives-
 To examine effect of racial inequality on employees
 To conduct as well as implement strategies & tactics
 To carry out decision-making process in most efficient manner
Research questions
 Explain in brief about factors causing racial inequality.
 Analyse problems faced by personnel in enterprise.
 What is the ratio of inequality in current scenario ?
 Give views on the undertaken concept & suggestions
Therefore, it is crucial to focus on aims, objectives and research questions so that all goals
are clearly analysed. Furthermore, without analysing them it is not possible for project manager to
initiate project. It is time consuming and first phase which is needed to be carried out with
appropriate considerations so that problem do not occur in further process.
P2 Produce a project management plan
Project management plan refers to written document which depicts the all activities,
procedures, & other aspects of completing a particular project (Nance, 2016). A PMP help in
examining what goals & objectives are to be achieved & are specified in systematically. It clearly
reflects how the work is going to be finished as well as what essentials will be needed for achieving

objectives. To carry out this in effective way, high level of expertise and knowledge is required.
So, it involves several types of elements which are required and are discussed below-
Scope- The scope of this project is broader & application applied within the research are
used at larger scale. Racial inequalities is rising at rapid level which shows that it widely affects
personnel behaviour. Also, the credentials related to concept has been explored in brief.
Time- The undertaken project will be completed with time duration between 11 weeks
which will be needed to complete the work. It is necessary to examine time duration so that
decision making is done accordingly.
Task to perform Expenditure (Pound)
Examination of issue 8000
Development of Plans 15000
Research analysis 20000
Salary Of researchers 30000
Miscellaneous expenses 12000
Execution cost 20000
Total 105000
Quality- The quality of project is essential to be recognized and maintained so that it can be
used effectively. To do this, TQM ( Total Quality Management) has been used to maintain quality of
project and work. Credentials have been collected through reliable sources which reflects quality of
content.
Communication- In a project, it is essential to have effective communication within a
team, so that work is done in correct way without facing any problem or issues. There are various
ways of communication such as text messages, E-mails, social media, mobile etc. which are used
by Checkout.com.
Risk- It is integral part of business & research which is crucial to identified at right time so
that changes are to be adopted accordingly. In this, risk associated is identified which is information
used in this work can be misused by third party if not taken measures. Other risks such as conflicts
amongst colleagues, team members can be arise which leads to delay of work (Hicken, 2018).
Resource- These are most crucial part of research as because resources are required for
achieving final output. It is duty of manager to make ensure that all required essentials are present
which can be used whenever there is requirement. So, there are various resources which are
required such as capital, informations, funds etc. In relation with chosen entity, manager prior keep
them so that work is completed without any hurdles.
Thus, the above mentioned matter depicts that it is crucial to use resources in most efficient

manner so that final output or results is achieved on time. Also, with they are to be used at time of
actual requirement with focusing on future perspectives. The above stated elements assists in
properly making decisions as well as accomplishing final results.
P3 Produce a work breakdown structure and a Gantt chart to provide time-frames and stages for
completion.
Manager often assigns tasks, roles, activities & duties so that work is completed within a
given period of time. It is not easier to divide work between team & which requires a deep level of
understanding and knowledge. The manager of company uses two approaches to carry out this
which are WBS & Gantt Chart. Both are being used with appropriate analysis so that it become
easy to get the results.
Gantt Chart - It is a approach which is used by marketers through which assigning of
activities, roles, duties are being given to team members (Aldus, 2020). It is a time consuming
process which is needed to be carried out with proper knowledge. It is most implemented on Excel,
and many others software depending upon company's preferences. In relevance chosen
organisation, they need to implement chart so that manager is able to assign work to all team
members. Through use of this, work is being completed on given deadline. Moreover, it is easier to
analyse what and which task is has been assigned to which member. In relation with selected
enterprise, they assures that it is being prepared through expertise so that errors do not occur during
the process.
Project Log

10 10/05/20 This day has been about brainstorming about the module:
strategies of managing a successful project
2 17/05/20 I thought about what to expect from the project and what direction
my research would do
3 21/05/20 On Tuesday after class with the lecturer on the subject I started
thinking of carrying out a research on inclusivity and diversity.
4 29/05/20 On that day, I then set the budget for the project to have
5 07/06/20 Having successfully completed writing the proposal, I wanted to
get ready for the next phase of the project.
6 21/07/20 On this day, I will concentrate on formulation of the
questionnaires to use in primary data collection
7 It is on Monday when I am carry out research from the secondary
resources
8 29/06/20 It is on Monday when I travel to the company for distribution of
questionnaires for data collection
9 29/06/20 It is a new week since I collected data. On this particular day, I
concentrate on data entry for the sake of analysis
10 02/07/20 It is on Thursday when I am doing data analysis for the collected
results
11 1st November I have just finished writing the report ready for presentation to the
project team and project sponsor.
After analysing the stated paragraph, it shows that activities have been allotted to team
members according to their skills as well as knowledge. Also, it helps manager in tracking and
examining of tasks progress. Hence, with use of smart skills it is possible to allot activities to team
members. Furthermore, rechecking is also done so that correct duties are assigned.
Work Break Down Structure- It is another method which is used by managers of project
to divide complex work into simple one so that it is easier to achieve goals. This tool is done at
time when longer functions or operations are to performed by team members. In relevance with
selected entity manager of firm use this tool so that all work is being structured properly.
Furthermore, detailed analysis of work is being explained in such a way that it is understood by
employees effectively (LARSON, 2018).
When using WBS, a detailed analysis of work is given through entire team is able to
examine risks, factors, methods with appropriate considerations. It require a deep level of
knowledge and skills for carrying out process.

Thus, from analysing above paragraph it has been seen that both tools are essential for
understanding workflow. They are to be used according to their specifications as both are different
form each other. To use them, skills & capabilities are required because it is not easy for individual
to who is using it for first time.
TASK 2
P4 Briefly examine qualitative & Quantitative research methods for meeting project aims and
objectives
Research methods are essential to use because they assists in gathering up credentials for
work. In context with Checkout.com, manager of project use two types of approaches which are
qualitative and & quantitate methods. Both help in gaining information, & are used depending upon
preference of entity. Without using them, it is difficult to collect data for work.
Qualitative approach- In this method, theoretical concept is mostly focused rather than
numerical data (Mavi, 2018). It is used when data or information is needed to be collected of theory
or words only. This also depicts that it explores opinions, thoughts, etc. are focused briefly. It is
useful when new techniques, tools, or concept are being introduced.
Rationale-
The main reason for selecting method is that it gives a brief knowledge of undertaken
research & also provide with detailed credentials of subject.
Quantitate method- This is approach which assist in collection of information which is
related with numerical, calculations, maths etc. It is used when there is need of gaining numerical
data & is concerned with finance. It requires depth knowledge of finance & accounting (Wang,
2017),
Rationale-
It is used because it give more realistic, reliable, test theories as well tools used within the
researcher. Through this use, it help researcher to use quality of information in work. Moreover, it
provide detailed analysis about population of inequality which affects the individuals. It includes
various methods such as surveys, interviews, questionnaire etc.
Methods of data collection- It is essential for organisation to use data collection methods so
that it become easy to gain information. There are basically different types of approaches which are
explained below-

Primary data- This approach is used when information is to be gain from updated & fresh
new sources such as surveys, interviews, etc. From these, new credentials are gained which help in
completion of research appropriately. The sources of primary data are being used with correct
measures so that all credentials are collected at wider scale (Ong, 2016).
Reason- It is used because it help researcher to access & directly addressed the topic by
giving reliable facts.
Secondary data- These are defined as those in which data is collected from secondary
sources such as newspaper, radio, broadcast etc. They are cost effective to be used as compared to
primary one .
Rationale-
It is used because it is easily available, cost effective and less time consuming.
After examining of given paragraph, it has been seen that it is crucial for entity to use
suitable approaches for gaining data so that process is carried out in most appropriate way. It is
duty of project manager to check which approach is needed to be adopted at priority.
Questionnaire
1. Are you aware with the concept of Gender and racial inequality?
 Yes
 No
2. Does gender and racial inequality impact employees performance within Plan.com?
 Agree
 Disagree
3. What are the major challenges company face due to gender and racial inequality?
 Employee demotivation
 Lack of job satisfaction
 Reducing productivity
 All of the above
4. What are the strategies that Plan.com can implement in order to resolve issues related to
gender and racial inequality?
 By providing opportunity to individual on the basis of their capability
 By developing diverse culture
 By conducting team work
 All the above
5. What are the legislation related to gender and racial inequality?

 Equality Act, 2010
 Sex Discrimination Act, 2002
 Agency workers regulation 2010
6. Dose implementation of equality and diversity assist in developing workplace culture?
 Yes
 No
7. What are the major components that needed to consider by Plan.com while resolving issues
related to gender and racial inequality?
 Gender equality
 Paying attention
8. Any suggestion for further improvement?
TASK 3
P5 Analyse research and data using appropriate tools and techniques
Theme 1: Do you agree that inequality should be prohibited ?
Frequency
 Yes 25
 No 5

Figures 1. Question 1
Interpretation- It is crucial for chosen entity to focus on the concept so what they are well
aware about whether the gender and racial inequalities are to be prohibited or not within the firm.
From the above displayed graph it has been specifies that 25 respondents are in favour of
prohibiting of inequality in enterprise & rest 5 are against it (Sharon, 2017).
Theme 2: Does gender is the main reason for racial inequalities?
FREQUENCY
 Strongly agree 15
 Agree 10
 Disagree 5

Figures 2 Question 2
Interpretation- It has been examined that the graph depicts that 15 respondents are in favour
of statement with strongly agree, 10 are in favour of agree and rest 5 disagree. Gender is being
considered as main factor of racial inequality. Thus, it is important to view both men & women as
equal (Bell, 2018).
Theme 3: Challenges company faces due to gender and racial inequality
3 Frequency
 Employee demotivation 8
 Lack of job satisfaction 7
 Reducing productivity 9
 All of the above 6

Figures 3: Question 3
Interpretation- Whenever there are such issues, entities suffers the most. There are several
issues which are faced by Checkout.com which are 8 respondents in favour of employee
demotivation, 7 with lack of job satisfaction, 9 with reducing productivity and 6 says all of the
above. (McConville, 2017).
Theme 4: What are strategies adopted by Checkout.com to deal with racial problem?
4 Frequency
 By providing opportunity to individual
on the basis of their capability
8
 By developing diverse culture 7
 By conducting team work 9
 All the above 6

Figures 4 : Question 4
Interpretation- It is necessary to implement strategies for problems so that decisions are
taken in correct way. So, the displayed graph represents that different tactics are used by
organisation and in which respondents are in favour of which are 8 respondents are in favour of
providing opportunity to personnel on basis of capability, 7 are with developing diverse culture, 9
with conducting team work & rest 6 says yes to all of the above (Glegg, 2019).
Theme 5: What are some of the Legislation related to gender & racial inequality
5 Frequency
 Equality Act, 2010 15
 Sex Discrimination Act, 2002 13
 Agency workers regulation 2010 2

Figures 5 :Question 5
Interpretation- There several types of legislations related to racial inequality which and
15 respondents are in favour of equality act 2010, 13 with sex discrimination act 2002 & rest 2 stays
with Agency workers regulation 2010 (Boye, 2018).
Theme 6: Do you think it is easy to for employee to handle inequality in firm?
6 Frequency
 Yes 25
 No 5

Figures 6: Question 6
Interpretation- It is challenging for subordinates to deal with issue of inequalities and the
graph depicts that 25 says personnel can deal with situation whereas other 5 are against it (Levine,
2020)
Theme 7: What are steps or measures required for reducing racial inequality ?
7 Frequency
 Gender equality 25
 Paying attention 5
Figures 7: Question 7
Interpretation- It is also important to be aware about measures related with given issue
which shows that 25 respondents are with gender equality & other 5 are with paying attention a s a
measure (Barnes, 2018).
After a brief analysis of above matter, it has been seen that through using research & data
analysis it is easier to determine and gain credentials regarding the topic.
P6 Give Recommendations in context with scenario
Present research has been conducted on Checkout.com, company offer wide range of

effective and efficient services & products to their customers. However, in order to increase their
competitive edge and business operations efficiency some certain form of recommendations has
been duly offered to company. According to the evaluation, this has been evaluated that in order to
successfully reduce racial inequality in their workplace structure there are numerous form of
measures can be undertaken by entity that will significantly allow them to have successful end
outcomes. Mentioned below formative set of recommendations has been provided to entity that will
aid them to implement equality as well as diversity in their workplace structure in a well defined
and effective manner:
 Top management of entity is recommended to effectively make identification as well as
prevention of unconscious bias, in this respective entity can take advantage of Implicit
Association Test (IAT). With the help of this company can effectively ensure that employees
are not discriminated at their workplace structure on any basis namely, gender, age,
pregnancy, disability, sexual orientation, marriage, race, religion and more (Bastos, 2018).
 Checkout.com higher management is recommended to adopt and effectively execute
equality policies in their workplace structure, with the help of this entity can effectively treat
day-to-day activities along with work related decisions such as, allocation of work,
recruitment, promotion etc. in a well defined and effective manner. In addition to this, entity
is also recommended to effectively embrace differences of individuals this will allow them
to welcome or implement equality and diversity in a well defined and effective manner.
 Management of selected firm is being duly recommended to ensure and undertake advantage
of various form of communication channels, as with the help of this they can allow their
employees to freely connect with entity management through which they can communicate
their issues in a feasible manner.
 Respective company management is recommended to provide regular training to their senior
executives in which they are required to be communicated with the benefit of equality and
diversity effective implementation in company workplace structure. It will allow
Checkout.com to ensure that they are effectively nurturing differences among employees.
 Company has been recommended to duly have a strong and effective feedback mechanisms,
as with the help of this chosen firm can have clear communication between employees and
mangers through which organisation can measure reduction of conflicts that automatically
increases overall workplace efficiency and productivity (Nance, 2016).
 One of the most important recommendation for given enterprise management is that, it is
utmost essential for company to provide meaningful opportunities to each and every
employee can facilitate employee engagement for this entity is recommended to
significantly create mentorship programs and offer workplace flexibility.

 The selected corporation's being recommended to engage their employees in the process of
decision making, as it will allow entity to increase thinking and creativity ability of their
employees that automatically facilitate respective organisation to enhance their overall
profitability and productivity in feasible manner.
With increase in inequality, enterprise need to be aware as well as active through which
solution can be provided to the problem. Along with this, it also provide entity with the benefit to
engage each and every employee in their workplace structure that automatically lead towards
increasing their productivity at great extent. Thus, by undertaking consideration of above mentioned
recommendation Checkout.com can embrace unique perspectives, background, experiences and
other differences in an effective manner. Further it has been evaluated that equality and diversity is
one of the most important aspect for an organisation as with the assistance of this entity can allow
themselves to make their workplace and workforce ore creative, efficient, innovative and hard
working and more effective in decision making process. It further allow selected entity, to
accomplish their organisational goals and objectives in a well defined and effective manner and
ensure more competitive advancements in respective industrial sector (Hicken, 2018).
TASK 4
P7 Reflection
During this research project there were number of experiences that I have gone through, it
has been evaluated by me that present topic equality and diversity plays crucial role through which
organisation can effectively assure their long term sustainability and as well as productivity, as it
allow entity to effectively welcome employees with different background, culture, race, religion and
more in a well defined and effective manner. During the execution of this research there are various
form of positive as well as negative experiences that has been undertaken or faced by me. If it is
talked about positive set of experiences I have significantly improved by communication skill. As
during questionnaire I communicated in effective manner with respondents. With the assistance of
this research I have significantly increased my communicated efficiency along resource allocation
skills. It is one of the most important skill that play important role in conducting research in
effective manner. As, to ensure successful research outcomes allocation of resources allows an
investigator to effectively gain more positive outcomes. In addition to this, I have also developed
team working and analytical skills in effective manner that further allow me to conduct research
while assuring successful end outcomes. While on the other hand, in terms of negative experiences
this has been evaluated by me that I faced difficulties to collect data and informations from various
sources, along with this this has been also determined by me that proper allocated to finance is also

a negative aspect that affected by research execution process. Thus, according to the above
mentioned analysis this has been evaluated me that present research which is related to
implementation of equality and diversity is having wide range of scope. As this is being duly
identified by me that with the help of this research I have increased by communication, research,
analytical skill in best effective manner. Along with this, by undertaking this research I have
increase my future growth opportunities and can further undertake other research in an effective
manner.
CONCLUSION
After a brief analysis of above report, it is concluded that managing business project require
skills as well as knowledge. So, when going with concept correct measures are to be adopted with
detailed analysis. Also, suitable tools as well as techniques are used within the research which
Gantt chart & WBS. Moreover, data collection approaches have been also adopted which are
quantitative & qualitative data. Supervisor need to use them with deep market research to avoid
future problems.

REFRENCES
Books & Journal:
Bastos, 2018. Racial inequalities in oral health. Journal of dental research,97(8), pp.878-886.
Barnes, 2018. Reducing racial inequalities in adulthood arrest by reducing inequalities in school
discipline: Evidence from the school-to-prison pipeline.Developmental Psychology,54(12),
p.2328.
Nance, 2016. Student surveillance, racial inequalities, and implicit racial bias.Emory LJ,66, p.765.
Hicken, 2018. The weight of racism: Vigilance and racial inequalities in weight-related
measures.Social Science & Medicine,199, pp.157-166.
Aldus, 2020. Aims and objectives. InUndiagnosed dementia in primary care: a record linkage
study. NIHR Journals Library.
LARSON, , 2018.Project management: the managerial process. McGraw-Hill.
Mavi, 2018. Critical success factors of sustainable project management in construction: A fuzzy
DEMATEL-ANP approach.Journal of cleaner production,194, pp.751-765.
Wang, 2017, August. Researching on quantitative project management plan and implementation
method. InAIP Conference Proceedings.
Ong, 2016. Integrated earned value Gantt chart (EV-Gantt) tool for project portfolio planning and
monitoring optimization.Engineering Management Journal,28(1), pp.39-53.
Sharon, 2017. Model‐Based Project‐Product Lifecycle Management and Gantt Chart Models: A
Comparative Study.Systems engineering,20(5), pp.447-466.
Bell, 2018.Business research methods. Oxford university press.
McConville, 2017.Research methods for law. Edinburgh University Press.
Glegg, 2019. Facilitating interviews in qualitative research with visual tools: A typology.Qualitative
health research,29(2), pp.301-310.
Boye, 2018. Performance Curation and Communities of Colour: Open Reflection, Closed Report,
and an Interview with Jane Gabriels.
Levine, 2020. A descriptive study of racial inequalities in mortality from hepatocellular cancer
before and after licensure of lifesaving drugs for hepatitis C virus in the United
States.EClinicalMedicine,22, p.100350.

Project Logbook
Name and
ID
Project
Title:
Managing Successful Business Project
WEEK 1 (from… to …)
Your progress
What have you completed during project?
Did you fulfill each task requirements?
Are you on track and within deadlines set?
Did you need to make any changes to your project management plan?
Gantt chart, Research ,methodolog
Yes
Yes
No
Risks and issues
Did you identify risks/issues with a lack of skills required for
undertaking research/tasks?
Did you identify any additional risks/issues that have an impact on the
project management plan?
What problems did you face?
How did you solve your problem?
collecting of information, lack of
reliable sources.
No
Time consuming process
Manages and completed every
task on deadline.
New ideas and change of project direction
Are you considering to change your project direction? If yes, provide
details.
No
What have I learnt about myself this week?
Points to consider:
How did I feel when I had to deal with tasks/problems?
Did I find it useful to complete the tasks?
How well have I performed? What did I contribute?
Motivated, stressed
Yes
I performed well as I have put my
management skills into it. So, I
contributed my time on this proj
ect.

What can I improve on next week?
How might this learning apply in the future?
It will improve my critical thinking
g skills.
Tasks planned for next week
Which tasks are priority?
Have you set aside sufficient time for completion?
Research methods
yes
Project plan status to date
Behind On time Ahead On time
Comments from tutor (To be addressed by student)
Comments: The project is on time and has been viewed with proper
considerations. Approved.
Name: John Klew
Date: 28-07-2020

Appendices
Questionnaire
Part 1: Profile Information
 What is your gender?
 Male
 Female
 What is your age?
 18-30
 31-40
 41 and above
 What is your employee position?
 Senior employee
 Junior employee
 Years of experience in Co-pana Company.
 Less than a year
 1-2 years
 2-5 years
 5-10 years
 10 and above
Part 2: Types of strategies and initiatives Checkout.comhas put in place to build a
effective work environment and reduce race diversity
 Is Checkout.com adoption of diverse and inclusive workforce strategies beneficial to the
company?
 Yes
 No
 Not always
 Checkout.com values and respects its employees.
o Highly agree
o Agree
o Disagree
o Strongly agree

 Is equality practised within entity?
o Yes
o No
 Impacts of race diversity on the firm?
o Creativity and innovation
o Reduced employee turnover
 What strategies does enterprise employ in managing race diversity
o Celebration of employee different cultures
o Communication of goals and performance measurement