Challenges and Issues of Diversity and Equality in Workplace: A Case Study on Coca-Cola

This report discusses the challenges and issues that arise from diversity and equality in the workplace and explores effective measures to resolve them. It includes a case study on Coca-Cola and covers topics such as project management plan, work breakdown structure, and Gantt chart.

Managing a
Successful Business
Project

Table of Contents
Title: “To examine the challenges and issues that may uprise out of diversity and equality within
workplace and what measures could be undertaken to resolve them.” A case study on Coca-Cola
..........................................................................................................................................................1
INTRODUCTION ..........................................................................................................................1
P1 Project aims and objectives....................................................................................................1
P2 PMP.......................................................................................................................................2
P3 Gantt Chart and WBS............................................................................................................4
M1 Project schedule, Project management plan and milestone schedule...................................6
P4 Quantitative research and qualitative.....................................................................................6
M2 Various research methods reliability...................................................................................8
P5 Research & data evaluation by taking use of effective tools and techniques........................8
P7 Reflection.............................................................................................................................10
M4 Project management process value and use of quality research.......................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

Title: “To examine the challenges and issues that may uprise out of diversity
and equality within workplace and what measures could be undertaken to
resolve them.” A case study on Coca-Cola
INTRODUCTION
Equality and diversity within organisational workplace structure play significance role for
an organisation that add value to entity and provide equal set of job opportunities to individuals.
However, there are some of the challenges as well as issues that may arise out of diversity and
equality and have tendency to affect lower down overall profitability and productivity
(Boekhorst, 2015). By implementing significant strategies and measures issues that may arise out
of diversity and equality can be overcome in workplace structure in a well defined and effective
manner. Present report include discussions upon Coca-Cola, which is a carbonated soft drink. In
this report formative discussions has been conducted on project management plan, work break
down structure and gannt chat. In addition to this, report also include questionnaire and
reflection.
P1 Project aims and objectives
Research aim: “To examine the challenges and issues that may uprise out of diversity and
equality within workplace and what measures could be undertaken to resolve them.” A case
study on Coca-Cola”.
Research Questions:
 To evaluate the concept of equality and diversity in organisational workplace structure
 To identify issues as well as challenges that may arise out of equality and diversity along
with the measures to resolve them
 To determine different type of benefits of equality and diversity
Research Questions:
 What is the concept of equality and diversity in organisational workplace structure?
 What are the issues as well as challenges that may arise out of equality and diversity
along with the measures to resolve them?
 What are the benefits of equality and diversity?
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P2 PMP
PMP(Project management plan) is a blueprint through which execution of all the
activities can be done in a well defined and effective manner (Cottrill, Denise Lopez, Hoffman,
2014). It mainly include factors like communication, risk, cost, time and quality through which
accomplishment of desired goals and objectives can be done in effective manner.
Cost:
It is defined and monetary value through which execution of all project activities can be
take place appropriately. In addition to this, it has been signified that cost measure allow
researcher to accomplish their objectives in cost effective manner. Further it has been evaluated
that in order to investigate present research topic investigator requires estimated amount of €
35000. However, this is being evaluated that this cost is very low due to Covid-19.
Budgeting:
It is defined as a systematic procedure with the help of which all the functions and
activities of project can be done in proper and estimated cost. With the advantage of effective
budgeting research can ensure success of project in a well defined and effective way.
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Scope:
In terms with present research this has been determined that present research of Coca coal
is having wider range of scope, as with the help of this entity can effectively identify issues that
may arise out of equality and diversity and can further undertake advantage of strategies and
measures. It significantly increases entity to gain more growth opportunities.
Time:
It is defined a potential set of time period through which accomplishment of project is
being estimated to complete. In context with present research it has been evaluated that
approximately 6 months is required to fulfil present research objectives in effective manner.
Communication:
It is an effective measures through which all necessary and required information get
communicated to individuals in team (Kumar, 2019). As to fulfil objective of present research,
communication measures like meetings, email etc. is being undertaken by investigator.
Quality:
It is one of the most important aspect, as this is essential for researcher to effectively
maintain research quality. In terms with present research objectives researcher is required to
make sure that they take use of information through authenticated sources and keeps respondents
data confidential.
Risks:
Risks in naturally associated with any task or activity. In relation to present research
undertaking of coca cola investigator can find research in terms of finance, technical risk,
allocation of data and more (Kirton and Greene, 2015). However, these impacts can be
effectively overcome by them by taking advantage of various risks control strategies as well as
measures.
Resources:
These are the essential elements that are required by an investigator to fulfil research
objectives effectively. In order to conduct present research researcher is required with the
resources like capital, land, labour etc. Further this has been evaluated that, as to accomplish
present research topic of coca cola resources like articles, journals, financial account and P&L of
respective company, employees of coca cola and questionnaire is being required by researcher.
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P3 Gantt Chart and WBS
WBS
Work break down structure is an effective tool through which larger activities and
requirements of project can be divided in into smaller segment. It allow individual to accomplish
tasks and project in time effective manner.
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Gantt Chart:
In this activities get presented in the form of graphical representation. With the help this,
project components can be break down and can be fulfilled in time effective manner. With the
help of this, organisations can make themselves update of all essential activities of project.
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M1 Project schedule, Project management plan and milestone schedule
The present developed PMP is highly supportive for the investigator in acknowledging the
information associated to the current research topic as well as its relevance for the topic. It has
been further realised that PMP has provided an effective support in monitoring all the activities
linked with the project and scheduling them as per the project requirement. The main elements of
project management plan are scope, size, cost, risk, resource, communication, time and quality.
With the inclusion of these elements and finding out information on the same the researcher have
effectively determined that their respective goals and objectives. Participation of the individuals
associated with the project have contributed a lot in gathering information associated with the
project topic and attaining its respective targets in a well defined and effective way.
P4 Quantitative research and qualitative
Primary research:
With the help of primary researcher researcher can allow them to allocate and gather
fresh and raw data through which they can accomplish research objectives in effective manner
(Mukhopadhyay and Gupta, 2014). In this methods like, observation, questionnaire, survey,
personal interview and more, accomplishment of research can be done in feasible manner.
Secondary research:
In this method, researcher can allocate data and information from secondary sources like
articles, magazines, books, journals etc. In addition to this, it has been evaluated that with the
help of this measure research can be done in cost effective manner.
In accordance to the above evaluation, it has been evaluated that in order to accomplish
present research objectives researcher is taking advantage of both primary and secondary sources
of data collection method. It will lead investigator to fulfil research aim in a well defined and
effectively manner along with assuring success.
Quantitative research:
It is one of the most effective method through which investigator can allow themselves to
engage in the systematic collection or allocation of effective data and informations. In addition to
this, with the formative assistance of quantitative research method mathematical as well as
statistical data can be acquired by researcher as to fulfil objectives of research (Drews and Van
den Bergh, 2016). However, it has been evaluated that with the assistance of sampling method,
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correlation research, online polls, cross sectional surveys and more researcher can allocate
information and data in a well defined and effective manner.
Qualitative research:
With the assistance of qualitative research method investigator can effectively allocate
information and data that are in non numerical form. With the help of this researcher can
effectively understand reasons and opinions (Konrad, Yang and Maurer, 2016). For this various
form of methods such as group presentation, observation, personal interview etc. can allow
researcher to gather different type of effective informations. With the help of this, method
investigator can effectively increase their probability of success.
Questionnaire:
It is a form of data or information collection measure through which number of questions
can be asked from respondents. In terms with present research it has been evaluated that 50
respondents are being undertaken, they are stakeholders and researchers of Coca cola.
Questionnaire
Q1) Do you know the concept of equality and diversity in organisational workplace structure?
a) Yes
b) No
Q2) According to your opinion what are the issues as well as challenges that may arise out of
equality and diversity?
a) Ethnic and cultural differences
b) Generation gaps
Q3) As per you view, which strategy can resolve challenges that may arise out of equality and
diversity?
a) Identifying and defining the issues
b) Providing employee diversity training
c) Developing communication
Q4) According to you opinion name the benefits of equality and diversity?
a) Gain in productivity
b) Enhanced employee retention
c) Higher level of brand recognition
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M2 Various research methods reliability
On the basis of the information stated in the along with the research methods , it has been
analyzed that the usage of right research methods supports researcher in collecting meaningful
information related to the project and completing it within the available period of time. Apart
from this, it can be said that the usage of the questionnaire have provided additional real life
touch to the investigation as it allowed investigator in finding out proposed research outcome
with the inclusion of primary information mentioned by the respondents. Also, the inclusion of
several research methods provides huge reliability to the research outcome as it is determined
after going through several criteria.
P5 Research & data evaluation by taking use of effective tools and techniques
Theme 1: Concept of equality and diversity in organisational workplace structure
Q1) Are you aware with the concept of equality and diversity in
organisational workplace structure?
Frequency
a) Yes 45
b) No 5
Interpretation: In accordance with the graph, evaluation this, has been determined that
45 out of 50 respondents agreed with the fact that they are well aware and are having proper
understanding of equality and diversity concept in organisational workplace structure. While on
the other hand remaining 5 out of 50 responsive said they they did not posses any form of
understanding of equality and diversity concept.
Theme 2: Issues as well as challenges that may arise out of diversity and equality
Q2) According to your opinion what are the issues as well as
challenges that may arise out of equality and diversity?
Frequency
a) Ethnic and cultural differences 30
b) Generation gaps 20
Interpretation: As per the above given evaluation, this has been determined that, there
are various forms of challenges that can undertake place in organisational workplace structure
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and can further decrease overall productivity as well as long term sustainability. All these issues
are having number of adverse impact upon company overall operations. This has been
determined that 30 out of 50 respondents said that ethnic and cultural difference are the certain
form of challenges or issue that may arise out of diversity and equality. While on the other hand,
20 out of 50 responder said that generation gaps can proves to be the major issue that can impact
on entity profitability and productivity.
Theme 3: Strategies to resolve challenges that may arise out of equality and diversity
Q3) As per you view, which strategy can resolve challenges that may arise out
of equality and diversity?
Frequency
a) Identifying and defining the issues 20
b) Providing employee diversity training 20
c) Developing communication 10
Interpretation: As per the evaluation of above statistics it has been determined that, 20
out of 50 respondents said that by taking advantage of the strategy like identifying and defining
issues entity can significantly evaluate the issue or challenges that arise out of equality and
diversity. In addition to this, remaining 20 out of 50 responsive said that coca cola by taking
significant use of strategy which is associated to offering regular employee diversity training can
overcome the issue of equality and diversity. Lastly, 10 out of 50 respondents are in the favour of
strategy, that states that by developing effective communication coca cola can effectively allow
themselves to resolve the challenges that may negatively impact upon entity activities and
operations. Thus, it has been evaluated that by taking significant advantage of these strategies
coca-cola can effectively overcome issues and further implement equality and diversity within
their workplace structure in a well defined and effective manner.
Theme 4: What are the benefits of equality and diversity?
Q4) What are the benefits of equality and diversity? Frequency
a) Increased Performance 30
b) Positive working relationship 20
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Interpretation: In accordance with graph denoted that, 30 out of 50 respondents said that
equality and diversity provide numerous form of benefits to organisation. As it has been denoted
that with the effective implementation of equality and diversity coca-cola can effectively
increase overall level of performance. While on the other hand, 20 out of 50 respondents are in
the favour of fact that with the help of practising equality and diversity organisation workplace
structure can ensure positive working relationship that can further lead towards higher
productivity as well as profitability. Thus, according to the above evaluation it has been
determined that there are number of benefits of equality and diversity through which entity can
make significant increase in their overall level of profitability as well as productivity. \
P6: Communicate appropriate recommendations as a result of findings and data analysis to draw
valid and meaningful conclusions
According to the above mentioned evaluation, there are some certain for of
recommendations being given to Coca-Cola which is further being defined below:
 It is recommended to Coca-Cola to provide equal and fair changes to each and every
individual in their workplace structure.
 Organisation is required to encourage employee encouragement in which they are
recommended to engage each and every individual.
M3: Evaluate the selection of appropriate tools and techniques for accuracy and authenticity to
support and justify recommendations
According to the above evaluation of recommendations it has been evaluated that entity
can effectively facilitate equality and diversity in their workplace structure by considering all the
above mentioned recommendations. In addition to this, by taking advantage of Equality Act
2010, being proactive and putting equality policies in place entity can gain successful results.
P7 Reflection
From the personal experience of mine associated with the investigation, it has been
determined that conducting an investigation is not at all an easy part as it includes range of
activities along with the several flaws. After going through overall experiences associated with
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the same, it can be said that overall experience of mine linked with the research includes both the
positive as well as negative experiences. But in the whole sum it can be said that each experience
of mine associated with the research I have learned a lot. This learning would surely help me out
in executing whole research in rightful manner. Also experience associated with the same
research will help me out in conducting more effective research in the near future.
M4 Project management process value and use of quality research
While completing this project effectively within the available period of time, I have
realized that project management process is acknowledged as the most essential part of every
investigation which contributes in making it successful. After the attaining desired information
on the same topic, I have identified that all the information is required to be implemented
effectively with the motive of attaining project aim and objective in rapid manner. Apart from
this, it can be further said that with appropriate knowledge on resources as well as cost I had
easily scheduled all research associated activities effectively and ensured all them must be
completed within the available period of time.
CONCLUSION
According to the above given report, this has been concluded that equality and diversity
acts as most important aspect for an organisation through which they can effectively accomplish
their objectives and goals in a well defined and effective manner. There may be certain issues
that can generate from equality and diversity. These problems or issues can be effectively
overcome with the assistance of effective measures as well as strategies. Further this has been
evaluated that in order to fulfil objectives of this research researcher can take advantage of
qualitative method. In addition to this, investigator can also undertake use of secondary as well
as primary method of data collection through which research can be done with effective data and
informations. All the informations and data can be collected with the investigator with the help
of questionnaire. It will aid researcher to ensure successful research end outcomes.
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REFERENCES
Books and Journals
Boekhorst, J. A., 2015. The role of authentic leadership in fostering workplace inclusion: A
social information processing perspective. Human Resource Management. 54(2). pp.241-
264.
Cottrill, K., Denise Lopez, P. and C. Hoffman, C., 2014. How authentic leadership and inclusion
benefit organizations. Equality, Diversity and Inclusion: An International Journal.33(3).
pp.275-292.
Drews, S. and Van den Bergh, J. C., 2016. What explains public support for climate policies? A
review of empirical and experimental studies. Climate Policy. 16(7). pp.855-876.
Durlak, J. A. ed., 2015. Handbook of social and emotional learning: Research and practice.
Guilford Publications.
Galpin, T. J., 2014. The complete guide to mergers and acquisitions: Process tools to support
M&A integration at every level. John Wiley & Sons.
Glatthorn, A. A., and et. al., 2018. Curriculum leadership: Strategies for development and
implementation. SAGE publications.
Israel, B. A., and et. al., 2017. Critical issues in developing and following CBPR
principles. Community-based participatory research for health: Advancing social and
health equity. pp.31-46.
Kirton, G. and Greene, A. M., 2015. The dynamics of managing diversity: A critical approach.
Routledge.
Konrad, A. M., Yang, Y. and Maurer, C. C., 2016. Antecedents and outcomes of diversity and
equality management systems: An integrated institutional agency and strategic human
resource management approach. Human Resource Management.55(1). pp.83-107.
Rees, G. and Smith, P. eds., 2017. Strategic human resource management: An international
perspective. Sage.
Barnham, C., 2015. Quantitative and qualitative research: Perceptual foundations. International
Journal of Market Research.57(6). pp.837-854.
Cacchione, P. Z., 2016. The evolving methodology of scoping reviews.
Flick, U., 2015. Introducing research methodology: A beginner's guide to doing a research
project. Sage.
Harland, T., 2014. Learning about case study methodology to research higher education. Higher
Education Research & Development.33(6). pp.1113-1122.
Kumar, R., 2019. Research methodology: A step-by-step guide for beginners. Sage Publications
Limited.
Long, Q., 2016. A novel research methodology for supply network collaboration
management. Information Sciences.331. pp.67-85.
Mukhopadhyay, S. and Gupta, R. K., 2014. Survey of qualitative research methodology in
strategy research and implication for Indian researchers. Vision.18(2). pp.109-123.
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Project Logbook For MSBP
No. Planned Activities Action Plan
1 Update your last week’s work Preparation of aims and objectives.
2 Problem encountered and how did you
handle the problem?
There were many issues that has been faced by
me to accomplish research requirements, in
terms with this it as been identified that major
issues was related to allocation of data and
information from authenticated sources.
However, in order to overcome this issue I
started making regular interaction with my team
members along with other individuals who are
somehow associated with research. With the
help of help of regular communication handling
of problem undertaken.
3 Task for this week Allocation of effective information and data.
4 Risk issues identified. Team management and allocation was the risk
identified.
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5 Plan your tasks for next week
6 Project plan status till date (on/ahead /
behind)
If behind, why?
Project is going as per according to per-
determined time schedule.
7 Remarks by the lecturer if any
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