Managing Accommodation Services

Managing
Accommodation
Services

Cover Content
 Introduction
 Identify the scale & size of accommodation services
 Different forms of ownership available to accommodation services
 The role that, grading, classification systems & online review sites
• Organizations of front office functions within a variety of
accommodation services
• The key roles within the front office department for a selected
organization
• Conclusion
• References

Introduction
To manage the accommodation service is essential for the
hospitality industry and it includes event planning, transportation,
lodging, travelling etc. To better understand this concept Crowne
Plaza hotel has chosen which is a part of IGH group.

Identify the scale & size of accommodation services
Table 1: Quantity of one, two, three, four and five star hotels in
United Kingdom
Category of
Hotels
Quantity
1 star 7981
2 star 8382
3 star 10878
4 star 9369
5 star 8390
Total 45000 1 star 2 star 3 star 4 star 5 star
0
2000
4000
6000
8000
10000
12000
7981 8382
10878
9369
8390

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Table 2: Number of hotels in the UK compared to other major
countries
Places Hotels
United
Kingdom
45000
USA 7117
Malaysia 7351
Thailand 4219
Russia 5000
United Kingdom USA Malaysia Thailand Russia
0
5000
10000
15000
20000
25000
30000
35000
40000
45000
50000
45000
7117 7351
4219 5000

Continue...
Table 3: Quantity of hotels with more bedrooms
London, Total number of
Hotel is around 24
Number of
Rooms
Number of
Hotels
0-100 6
101-200 7
101-300 7
More than
300
4
0-100 101-200 101-300 More than 300
0
1
2
3
4
5
6
7
8
6
7 7
4