Managing Accommodation Services in Radisson Hotel

Managing
Accommodation
Services

Contents
INTRODUCTION...........................................................................................................................3
TASK 2............................................................................................................................................3
Discuss the organisation of front office functions in a verity of accommodation service..........3
Key roles and responsibilities of within front office department................................................4
TASK 3............................................................................................................................................5
Key roles found within housekeeping department......................................................................5
Importance of forecasting linen stock and other guest supplies to ensure sufficient supply to
meet demand................................................................................................................................5
Importance of interrelationships between housekeeping and other departments to provide
quality provision and service.......................................................................................................6
TASK 4............................................................................................................................................7
Importance of scheduling maintenance or repair work to minimise disruption to guest.............7
Importance of security in Radisson hotel....................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Managing accommodation services is the services which is being conducted by the staff
members of the company or organisation. There are various types of service sector which are
situated in every organisation. And every sector is having their roles and responsibilities in
handling their customers and activities reformed in the business environment. Hospitality sector
consist of various sector like accommodation sector, food and beverage sector, recreation sector
and travel and tourism sector (Alananzeh, and et.al., 2018). In this report the accommodation
sector and tourism sector are taken into considerations. It gives professional success offices that
help them for setting in a few commercial centre in assorted part of the way. It offers a total
perspective on convenience want in accommodation industry. In this report the hotel which is
taken is Radisson hotel. As it is an international hotel chain and it is operating various brands
such as Radisson red, park inn by Radisson etc. company was founded in the year 1909. In this
report it consists of two parts. First part includes different forms of ownerships applicable in
accommodation service and seconds part includes front office functions in variety of
accommodation service. Then it consists of role of front office and housekeeping department.
Further there is an importance of scheduling maintenance and importance security in the hotel.
TASK 2
Discuss the organisation of front office functions in a verity of accommodation service.
The key plan of limit of the front workplace, as the director is joining the guests when they
visit at their lodging house. The front office is referring to the busiest location in the hotel. As it
is the reception area in which guest arrives and they first encounter staff. The Front Office is
liable for making first hand impressions with respect to the degree of administrations also,
offices that a convenience administration gives. Some of the function of front office is discussed
below:
 Front office in Bed and breakfast: They are small part of front room. Also, they greet
clients and book their rooms (Arrahman, 2019). The mostly bed and breakfast owners
wears hat and did not have time for sitting behind the desk. They can be cook, marketer,
housekeeper and Gardner and maintained persons. Generally, they can be reach by just
making a call at reception.