Managing Accommodation Services

Managing Accommodation
Services

Table of Contents
Introduction......................................................................................................................................3
Part A...............................................................................................................................................3
Covered in PPT.......................................................................................................................3
Part B...............................................................................................................................................3
P4 Explicate front office functionalities in accommodation services....................................3
P5 Roles of front office in Rosewood London.......................................................................4
P6 Roles played via housekeeping department......................................................................4
P7 Significance of forecasting linen stock.............................................................................5
P8 Significance of interrelationships among housekeeping and other key departments........6
P9 Significance of scheduling maintenance...........................................................................6
P10 Significance of security role maintenance......................................................................7
Conclusion.......................................................................................................................................8
References........................................................................................................................................9

Introduction
Accommodation management refers to services where establishments that are being
offered are managed in an appropriate manner. This implies that hospitality industry must set
certain standards for maintenance along with cleanliness in effective way. This is critical factor
within the hospitality industry to render comfort to their customers through which they can be
retained for longer frame of time. Hospitality business is dependent on the happiness as well as
satisfaction of the customers (Buhalis and et. al., 2019). To understand this concept, Rosewood
London is taken into consideration that is a 5-star hotel in England. It is international luxury
hotel that delivers their services across different countries. This report comprises of
functionalities of front office, their roles, housekeeping department, significance of forecasting
linen, interrelationship among housekeeping along with different departments. In addition to this,
significance of scheduling maintenance and security will also be specified.
Part A
Covered in PPT
Part B
P4 Explicate front office functionalities in accommodation services
The area where visitors visit as well as first encounter employees at accommodation
services is referred to as front office. It plays vital and critical part within the accommodation
services as it the first place visitors see. Therefore, it is important for Rosewood London to make
this section has to be very effective. The functionalities of front office are specified beneath:
 It acts like public face as well as image maker for the hotel by greeting along with
checking in guests in the hotel.
 Front is liable for rendering assistance to their guests while they are staying carry out all
their accommodation formalities (Cascio, 2015). This also involves food and beverage
and financial liabilities. Guest registration: The front office conducts all the registration activities such as
welcoming guests, provides detail related with room rates, check-in, etc.
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