Detailed Analysis of Accommodation Services in Hospitality

This report provides a comprehensive overview of accommodation services within the hospitality industry. It begins with an introduction to the concept and highlights the crucial contribution of accommodation services to customer satisfaction and business growth. The report then delves into the vario...Read More

Managing Accommodation
Services

Table of Content
• Introduction
• Contribution of accommodation services
• Types of accommodation services
• Commercial business
• Non-commercial business
• Types of ownership
• Grading system
• Role of online review sites
• Conclusion
• References

Introduction
Hospitality industry is refers to a broad category of fields within the services industry
which is consist of lodging, food and drink services, event planning, theme park and
transportation. This is associated with the accommodation services which is refers to a
facilities that are provide with an overnight stay such as hotels, guest-house, youth
hostels etc. this report is covering different aspects of accommodation services in
hospitality industry.

Contribution of accommodation services
Hospitality is one of the services industry which is primary
involves addressing customers satisfaction and catering the
demand of guests. This can be addresses dealing with issues
such as lodging, amnesties and travel arrangements. In addition
to this, accommodations within hospitality industry has been
primary includes where guest will be staying as well as the
facilities which hey are offered with. Accommodation is one of
the basic necessities of international and domestic travellers,
therefore role of accommodation sector is crucial in hotel
business or tourism industry.

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As this is mainly deals with human resources, budget and inventory along with this, it
also ensures that quality standard for hygiene, health and safety should meet in hotel
environment. With this, it also responsible for the maintenance of infrastructure, positive
environment and good energy. These services has direct impact on the brand image, help
in providing optimum level of satisfaction to customers, maintain strong customer base
and greatly impact on business growth.

Types of accommodation services
There are many different types of accommodation services
which provides various facilities and different experience some
of them are discussed below:
Motels: this type of accommodation usually consist of bedroom
unties, tea, coffee and sometimes cooking facilities are provided
along with television. Motels are very affordable and ideal for
the budget conscious traveller who appreciates facilities of a
hotel stay.

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Apartments: This is the great
option when a person is staying
in a major city or resort town. In
this they enjoy their own meals,
do their own laundry along with
this enjoy the feeling of having
their own space.

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Luxury lodges: this accommodation service
cater the most discerning visitors, in which
they take acre of dine on fine gourmet cuisine
and provides customers highest standard of
hosting and facilities. This has been offer a
pleasure of things like spa treatments, private
golf, helicopter flights and many more.

Commercial Vs non-commercial business
A commercial is used to refer to a trading entity which is engaged in business activities in
order to earn profit and that are hedged by positions in the futures or option markets.
Commercial business: This is an entity which work to earn
profit and at the end of financial year
profit get distributed among the owners
of the business. This plays an active
role in the future and forward markets
ranging from the initial production to
final sales.
Non-commercial
business: This is refers to a entity which is not
working to earn profit and at the end of
the financial year, profit is not
distributed between the owners rather it
is used for the objective of the
organisation. This includes NGO's,
trusts and co-operative institutes.

Types of ownership
The ownership of the hotel accommodation is depend upon the
complexity of the ownership structure within hospitality industry.
There are many types ownership which is consist by accommodation
in hospitality sector some of them are discussed below:
privately owned hotel: this is refers to a hotel in which there are
several number of investors but this ownership gives an owner the
most freedom as owner is free to make all decision related to staff,
operational structure and growth.

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leased: This is also a privately owned but the
physical building belongs to someone else,
these types of ownership or arrangement are
generally on long term leases. The owner of
building will stipulate a minimum rent for the
premises or may also include a sliding scale
which is based on total revenue for ongoing
rent.

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Managed: in this owner decides to hire a
management company as because of the limited or
no experience. Owner will have the obligation on
financial operations such as salaries and
maintenance but management take over the
responsibility for the actual management decisions.

Grading system and classification
There are variety of rating schemes used by different
organisations around the world. In which many having
a system that involves stars, greater number of star
indicates higher luxury. Here is a general interpretation
of the hotel star rating is explained below:
One star: this rating often means a property has no frills
and offers very basic accommodations. One star rating
does not mean it is dirty or in bed condition, it is
simply provides a place to sleep.

Role of online review site
Having easy access to the web has radically changed the
behavior of consumers for buying a product and services.
Online review playing a vital role in optimizing the customers
experience and help to create positive online presence and this
influence potential customer while booking a accommodation.
 Online reviews is the source of social proof which having a
clear impact over the sales.
 These websites helps in building significant trust and
creditability that will stream a positive reviews.

Conclusion
As per the analysis it has been concluded that accommodation is refers about to provide
facilities which are provided along with night stay such as hotels, guest house etc. this has
been provides various types of recommendation services which have played an important
role in hospitality industry as this is one of the basic necessities of travellers . In addition
to this, there are different form of ownerships which is applicable to accommodation
services such as privately owned, leased and franchises. Along with this, grading system
and classification is crucial for influencing customers to select hotel.

References
Accardo, A.L., Kuder, S.J. and Woodruff, J., 2019. Accommodations and support services
preferred by college students with autism spectrum disorder. Autism, 23(3), pp.574-
583.
Sufi, T. and Shojaie, N., 2018. A hotel classification framework for quality service. In
Quality Services and Experiences in Hospitality and Tourism. Emerald Publishing
Limited.
van Ginneken, R., Koens, K. and Fricke, J., 2019. Ownership perceptions in European
hotel management agreements. International Journal of Hospitality & Tourism
Administration, 20(4), pp.449-467.

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