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Managing Accommodation Services In The Hospitality Industry Assignment

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Added on  2021-01-01

Managing Accommodation Services In The Hospitality Industry Assignment

   Added on 2021-01-01

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Managing Accommodation Services In The Hospitality Industry Assignment_1
Table of ContentsINTRODUCTION:..........................................................................................................................1TASK 1............................................................................................................................................1P1 Identify the scale and size of the accommodation services found within the hospitalityindustry...................................................................................................................................1P2 Explain the different forms of ownership available to accommodation services.............5P3 Discuss the role that, grading, classifications systems and online review sites play whenpotential guest look for and book accommodation.................................................................7TASK 2...........................................................................................................................................9P4 Explain the organisation of front office functions within a variety of accommodationservices...................................................................................................................................9P5 Discuss the key roles within the front office department for a selected organisation ....10Front office manager: .........................................................................................................10CONCLUSION ............................................................................................................................10REFERENCES..............................................................................................................................12
Managing Accommodation Services In The Hospitality Industry Assignment_2
INTRODUCTION:Housekeeping department plays an important role and are an integral part of any hotel asto satisfy every basic and luxurious need of guest. Housekeeping department benefits hotel togain more goodwill in market and success. Good housekeeping acts as a foundation of everyhotel as it engage in providing vital facilities related to health and safety of guest, visitors andstaff. Present report has been conducted on Marriott hotel which is a multinational and leadinghospitality company. Hotel was established by J.Willard Marriott in the year 1972 andheadquarters in Maryland U.S. In this report discussions have been made on size and scale ofaccommodation services in addition with different types of ownerships that are available inaccommodation services. Furthermore, roles and responsibilities of front office department alongwith main contribution of housekeeping department has been included. Lastly, basic necessitiesand other guest supplies in order to fulfil basic requirements of guest has been included. TASK 1P1 Identify the scale and size of the accommodation services found within the hospitality industryUK is given the best countries for investment in hotel industry by United Kingdom index. Agood hospitality is provided to customers in UK hotels. 1. This analysis covers a sample of 649 hotels across the UKUK HotelsCAGR20122013201420152016Occupancy74.476.577.678.477.8Year-on-year growth (%)2.80%1.40%1.00%-0.80%1.1AARR89.2288.891.5595.897.28Year-on-year growth (%)-0.50%3.10%4.60%1.50%2.2Rooms Yield66.467.9671.0375.0875.64Year-on-year growth (%)2.30%4.50%5.70%0.70%3.31
Managing Accommodation Services In The Hospitality Industry Assignment_3
Fig : Performance of UK Hotels for the year 2012-2016Interpretation: In 2016, the daily rooms yield for the UK rose by 0.7% to £75.64. Themarginal growth experienced by hotels in the UK was down by 0.8% to 77.8% and a smallincrease in AARR, up by 1.5% to £97.28. 2.Summary performance of London Hotels for the year 2012-2016.London HotelsCAGR%(2012-2016)20122013201420152016Occupancy81.482.882.682.881.60.1Year-on-year growth (%) 1.80%-0.20%0.20%-1.40%AARR89.2288.891.55149.7151.450.5Year-on-year growth (%)-0.80%0.90%0.90%1.10%Rooms Yield120.65121.75122.61124123.58Year-on-year growth (%)0.90%0.70%1.10%-0.30%2
Managing Accommodation Services In The Hospitality Industry Assignment_4

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