Ask a question from expert

Ask now

Managing Accommodation Services Assignment Solution

This assignment is about managing accommodation services in the hospitality industry, providing an overview of different forms of ownership, classification systems, front office functions, housekeeping management, and facilities and security functions.

8 Pages1815 Words177 Views
   

Added on  2020-10-23

Managing Accommodation Services Assignment Solution

This assignment is about managing accommodation services in the hospitality industry, providing an overview of different forms of ownership, classification systems, front office functions, housekeeping management, and facilities and security functions.

   Added on 2020-10-23

BookmarkShareRelated Documents
MANAGINGACCOMMODATIONSERVICES
Managing Accommodation Services Assignment Solution_1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK3.............................................................................................................................................3P6. Key roles found within the housekeeping department..........................................................3P7. Assessment of importance of forecasting linen stock and other guest supplies to assuresufficient supply to meet demand...............................................................................................5P8. Importance of inter relationships between housekeeping and other key departments withina organisation..............................................................................................................................5TASK4.............................................................................................................................................6P9. Importance of scheduling maintenance or repair work to minimise disruption to guest......6P10. Importance of security........................................................................................................6
Managing Accommodation Services Assignment Solution_2
INTRODUCTIONManaging accommodation services are concerned with providing services to their guestwhich involves overnight stay for people travelling away from home and options for peopledining outside their home. Organisation undertaken in this report is holiday inn which wasfounded in 1952 and deals in hospitality industry which renders services of food, lodging,conventions, etc. It will also discuss the role of front office department within an accommodationservices. And later part of the report will explain the role of facilities and importance of securitywithin an organisation. TASK3P6. Key roles found within the housekeeping department.The house keeping department is one of the largest department of the hotel which isaccountable for maintaining cleanliness and healthy atmosphere. It provides maximum comfortsto the guest in the hotel which contributes in maintaining and developing the standard of thehotel. And all this will finally lead the increasing sales and profitability. There are various rolesperformed by housekeeping department in holiday inn and they are discussed below : Floor supervisor : They are required to perform the function of cleanliness and managesthe front end operations, delegating work to front end employees throughout the day andassures that each customer receives fabulous experience. Desk supervisor : This acts as a link between main office and other departments in thehotel. They assure that customer are given outstanding care and provides clerks withnecessary training which is required to accomplish goals and objectives.Public area supervisor : They perform the function of cleanliness in hotel area and itincludes public areas like hotel exteriors, lobby, corridor, banquet, locker rooms,staircase, pool area, public wash room, etc. They also provide training and examine theperformance of public attendant that they work according to the hotel standards. Linen and uniform supervisor : They are accountable to oversea the team of linen anduniform attendants towards accomplishment of operational objectives so that theoperational standards of holiday inn will be met. They manages everyday operations oflinen or laundry and assures that there are specified quality controls and managescustomer service enquiries.
Managing Accommodation Services Assignment Solution_3

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Managing Accommodation Services: Key Roles, Linen Forecasting, Interdepartmental Coordination, and Maintenance Scheduling
|13
|3935
|332

Managing Accommodation Services
|9
|317
|48

Managing Accommodation Services in Holiday Inn
|9
|2936
|1

Managing accommodation Services - Solved Assignment
|9
|2091
|400

Roles and Importance in Accommodation Services
|8
|2223
|25

Managing Accommodation Services Assignment
|6
|1264
|294