Managing Accommodation Services: Scale, Ownership, Grading, and Front Office Functions

MANAGING ACCOMMODATION
SERVICES
TASK 1

INTRODUCTION
Accommodation services provide facilities to guests by organizing proper plan, schedule to
satisfy them in order to achieve business goals. This report will be based on Britannia hotel. It is a
large hotel in UK which provides accommodation services. This report will discuss about various size
and scale of accommodation. It will explain different forms of ownership inn accommodation
services. It will discuss classification system, grading and online review. This report will explain
front office function and roles. It will evaluate importance of relationship between house keeping and
other department.

P1 Identify the scale and size of the
accommodation services
Numbers of rooms Numbers of hotels
201+ rooms 339
101-200 rooms 1141
51-100 rooms 1892
26-50 rooms 2357
This graph is based on number of hotels and number of rooms.

Cont..
Numbers of hotels
0
500
1000
1500
2000
2500