(PDF) Managing Accommodation services - Assignment

Added on - 12 Nov 2020

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ManagingAccommodationservices
Table of ContentsTASK 3............................................................................................................................................3P6 Reviewing key roles founded within housing keeping department in selected organisation3P7 Assessing forecasting linen stock and other guest supplies to ensure supply to meetdemand........................................................................................................................................3P8 Importance of interrelationship between housekeeping and other key departments.............4TASK 4............................................................................................................................................5P9 Importance of scheduling maintenance or repair work to minimise disruption to guest.......5P10 Importance of security within selected organisation...........................................................5CONCLUSION................................................................................................................................6REFRENCES...................................................................................................................................7
INTRODUCTIONIn today's era hospitality industry are planning an important role within an competitivemarketplace. Accommodation is one of the largest sector in travel and tourism industry. In thisreport organisation chosen is Crowne Plaza, a multinational chain of services at worldwideheadquartered in United Kingdom. This report is going to analysis different types ofaccommodation services available in hospitality industry. Moreover, identifying role of frontoffice department in order to provide best accommodation services along with key roles ofhousing departments.TASK 3P6 Reviewing key roles founded within housing keeping department in selected organisationIn hospitality industry housing department play's an important role because it isresponsible for maintaining cleanliness and provide better experience so its potential customer's.It basically emphasis on safety needs of customer's by proving clean and attractive rooms as wellas services.Control and supervision -Managers of hotel Crowne Plaza are providing appropriatetraining and development to its workers and housekeeping department as well as makecontrol over supervision so that all staff members can perform accurately and satisfiedcustomers needs and wants.Maintaining safety and security -n hospitality industry housing keeping department isresponsible for maintaining safety and security of customers who have a stay in theirhotel. Managers make sure that fire alert and emergency alarm should work on timewhich is necessary to ensure safety in hotel premises.Working for 24*7 -Herein, housekeeping department of Hotel Crowne Plaza areworking for 24*7 so that needs of consumers can be satisfy and they feel safe as well assecure during their pleasant stay.
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