Managing Accommodation Services

This presentation discusses the various aspects of managing accommodation services in the hospitality industry. It covers the different types of accommodation, the role of front office, and the contribution of the accommodation sector in the overall hospitality industry. The presentation also explores the difference between commercial and non-commercial businesses, the forms of ownership in the accommodation industry, and the role of grading and classification systems in making bookings. Additionally, it highlights the impact of online review sites on decision making and concludes with the importance of front office departments in ensuring smooth operations.

Managing accommodation
services
PART A

Introduction
Hospitality industry is a broad entity that is having concern with offering effective
services so that there is higher level of stratification that can be attained in the
market. It consist of a wide category of department in the industry that consist of
food, drink, services, tourism etc. accommodation sector is the largest sectors that is
part of the tourism industry and is having focus on their guests.

Hospitality industry & contribution of overall
accommodation sector
The accommodation sector is having its main focus in providing services related
with food, staying, entertainment etc. The major focus is on provident services to
their guests so that they can spend quality time with their friends, family at such
places. Hospitality industry is a formation of business where other small business
are part of this and operating their business for providing effective services to their
guests.

Different types of accommodation services
There are different types of accommodation that can be helpful for the travellers in
choosing a particular industry based on requirements. These are discussed below:
• Hotels
• Apartments
• Guest
• Houses
• Resorts
• Motels

Different types of accommodation services
There are different types of accommodation that can be helpful for the travelers in
choosing a particular industry based on requirements. These are discussed below:
• Hotels
• Apartments
• Guest
• Houses
• Resorts
• Motels

Difference between commercial and non-commercial
business
Commercial business are that who are focusing on making large amount of profits
by payment of taxes. They are having competitive position in the market and are
willing to sell their products and services to their present and prospective
customers. Non commercial business is focusing more on earning of profits and
they have to pay only employment taxes.

Various forms of ownership in accommodation
services
In case of accommodation industry there are different forms of ownership that are present
in hospitality sector as described below:
Sole proprietorship
Leased hotels
Partnership
Corporations

Role played by grading and classification system in
situation of making bookings.
Grading is a system that is very helpful for various organisation in deciding the
standard of services that have to be provided to their customers.
Classification systems are very important fir every organisation as it is helping
customers in identification of prices and overall quality of services that is being
offered by Hotel Indigo Manchester to customers.

Role of online sites
Online review sites are playing a major role in impacting the decision making by
the target set if customers. There are many sites that customers are willing to visit in
order to review and make a detailed analysis of their decision. Also, after a satisfied
customer visit a particulate hotel and provide high rating then it leads to a positive
impact on overall mindset of a prospective customer who is visiting the site in
order to select a particular hotel for visiting.

Functions performed by Front office in various
accommodation services
• Front office plays a very important role in a hotel industry as it helps in perform
of various function that are part of a particular organisation that is part of this
industry. It is the department that is actually in contact with pubic and is acting
as a link between customers and hotel .

Conclusion
From above discussed points it is concluded that there are different types of
accommodation services that are present in market and it depends on customers to
choose a particular service depending on their budget and requirements. Front
office departments plays a major role in making the functioning of whole
organisation very smooth and accordance with standards.

References
•Bryant, J., 2018. Building inclusion, maintaining marginality: how social
and health services act as capital for young substance users. Journal of Youth
Studies, 21(7), pp.983-998.
•England, N.H.S., 2017. Managing conflicts of interest in the
NHS. Guidance for staff and organisations. Leeds: NHS England.
•