(PDF) Managing Accommodation Service

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ManagingAccommodationServices
Table of ContentsINTRODUCTION...........................................................................................................................3P6. Review the key roles found within housekeeping department in an organization...........3P7. Importance of forecasting linen stock and other guests supplies to ensure sufficient supply................................................................................................................................................4P8. Importance of interrelationships between housekeeping and other key departments withina organization.........................................................................................................................4P9. Importance of scheduling maintenance or repair work to minimise disruption to guests5P10.The importance of security in an organization................................................................5CONCLUSION................................................................................................................................5......................................................................................................................................7.........................................................................................................................................................7REFERENCES................................................................................................................................8
INTRODUCTIONHospitality industry is an important industry as it creates number of jobs because there isa high requirement of staff for the management of all the activities. In UK, approx. 20 billionBritish pounds on accommodation services each year in domestic as well as international market(Rogers and Davidson, 2015). The hotel selected is Fairmont Hotels and Resorts and covers keyroles of housekeeping department in an organization, importance of forecasting linen stock andother guest supplies, and importance of interrelationships between housekeeping and other keydepartments. Furthermore, importance of scheduling maintenance or repair work to minimisedisruption to guests and importance of security within a selected organization.P6. Review the key roles found within housekeeping department in an organizationHousekeeping Structure of Fairmont Hotels and ResortsHousekeeping department is significant to a hotel business responsible for generatinghigh amount of profits. It is a service ancillary to the main services. The activities conducted bythis department leaves a strong impressionin the minds of guests. A customer look for a hotelthat provide clean and tidy rooms along with hygiene standards.In the above structure, the housekeeping department is sub-divided into various parts.Executive housekeep will have the complete authority to make decisions and policies that will be
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