Managing Accommodation Services (Part-1)

MANAGING
ACCOMMODATION
SERVICES (PART-1)

Cover Content
◦ Introduction
◦ Scale and Size of accommodation service
◦ Different form of ownership available to accommodation service
◦ Role of different systems when guest look for accommodation service
◦ Organization of front office with accommodation services
◦ Role of front office department
◦ Conclusion
◦ References

Introduction
Hospitality industry provides two services viz. Accommodation services for people who are travelling away from
home and dining facilities outside their home. The former is a basic need which provide lodging facility for
tourist to stay and rest. UK have seen growth in hotel industry over the last few years. The contribution is 3.8
million jobs out which 11% is of total UK number (UK Hotel Market Statistics, 2018). It is a great source of
revenue for UK therefore, effective and proper management of accommodation services become necessary.
Managing the accommodation means making future plans and strategies and managing resources for a pleasant
stay of guests.

Scale and size of the accommodation services within
hospitality industry
◦ UK hotel development index has name UK as one of the best country for investment in hotel
industry. This industry has seen a growth of 3.3% in hotel market and 68% contributed to new
rooms.