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Managing Accommodation Services - Desklib

Added on - 23 Nov 2020

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MANAGINGACCOMODATIONSERVICES1
Table of ContentsINTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3The Scale and scope of the accommodation services..................................................................3The different forms of ownership and, its advantage or disadvantages......................................4Grading and classification system and evaluate roles.................................................................5Functions of front office department and types of services.........................................................6Roles of front office department..................................................................................................6Critically evaluate the roles of the front office departments with recommendations..................7TASK 2............................................................................................................................................7Structure diagram of key roles of housekeeping departments.....................................................7The importance of forecasting lines stocks.................................................................................8Relationship between housekeeping and other departments.......................................................9Important of schedule maintenance and repair work to minimise.............................................10The importance of security within specific hospitality organisation.........................................10CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................122
INTRODUCTIONAccommodation services are the best and effective services which are management is seeoutfits to the proper supervision of day to day events within the organisation. By thatmanagement are ensure for the managing and sets the standards (Abhishek, Zhao and Medhi,2016). Services are important to manage accommodation services are needed for both in theprivate and public sector. Present study is based on the “Hilton hotel” which is global brand. It isprovide the best and effective services to their customers by that they are attract towards thebrand and their loyalty. Presentation lays emphasis on the types of accommodation services isavailable for hospitality industry. The different form of ownership applicable for the services andits advantage or disadvantage of the services. Study will show the grading and classificationsystem of different level of business with function of front office department. The different rolesare found in this department and lighting job little and critically evaluation of the front officedepartment is achieving positive review and enhanced guest satisfaction. It will also shows thestructure and its key roles are found within the housekeeping departments. The importance of theforecasting lines stock and interrelationship between housekeeping and other departments. It isalso highlighted by importance of schedule maintenances and repair work and also discussion onimportance of the security within the organisation.TASK 1The Scale and scope of the accommodation servicesAccommodation services sector is an absolutely effective best sector in the hospitalitysector. The Hilton hotel is providing best and effectives services to their customers by theirskilled and educated staff members. That are includes breakfast and bed enterprise and hotel toother facilities are offer the lodging services. Customers want best and effective accommodationservices. That is important for managing customer trust and attract towards the hotel. There arehaving the various and lots of scope at accommodation services sector.The minimum scope of services in accommodation services refers the quality, scope andquantity of offered services are effective and valuable by this customers are attract towards it. Atthe time of welcome to guests at the hotel then have take care of this and it is the scopes and size.The size of the hospitality industry is the estimation of the accommodation services isworldwide. That is understood by this sector contribute in the total business of world. That aim is3
to provide high satisfaction to the customers. It consists the high and various levels ofrestaurants, bars, clubs, pubs, travel services, event management and so on.Those are the best and valuable services and scope of accommodation services at the hotels.Hilton hotel manage give this information which are related to the accommodation services tothe new trainee members. By this trainee members are get proper knowledge of scope and aboutthe accommodation services.The different forms of ownership and, its advantage or disadvantagesThere are different types of the ownership of accommodation services at Hilton hotel.Those are as follows;FranchiseIt is privately owned and operated, but there owner is pays for purchasing franchise alongwith current an ongoing loyalty. This is related to accommodation services. That have advantageand disadvantage, those are as follows:AdvantageThe risk is low and reduced.There product and services are established a market share.DisadvantageCosts and prices are higher from the expectation.This may go out of the businessPrivately ownedThese types of accommodation services are give the freedom to manager with biggestservices. In this Hilton hotel and manager are able to take any decisions for their staff,operational services and growth. It is also have some advantage and disadvantage, those are asfollows:AdvantageThe ownership stake remains great from the other stakeholders.In that hotel disclosures are limited to information state demand.DisadvantageThat accommodation is limited have ability to raise business capital.Personal liability is the disadvantage for the hotel manager.Leased4
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