Managing and leading people - Assignment

Added on - 08 Jan 2021

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Managing and leadingpeople
Table of ContentsINTRODUCTION...........................................................................................................................1Definition of management......................................................................................................1Management and leadership of employees.............................................................................2Discuss and critically evaluate about some models related to the management and leadershipof employees...........................................................................................................................4Identify the role of line manager and HR representative in management of people..............9CONCLUSION..............................................................................................................................11REFERENCES..............................................................................................................................13
INTRODUCTIONEmployees are considered as an asset of company who performs operations for itssuccess. So, in order to align their efforts toward the organisational goals. the management ofemployees is very essential(Renz, 2016). It is believed that effective management of people willsupport in keeping employees motivated and focused toward their work. Mark & Spencer is aBritish multinational retailer which is headquartered in London. It offers variety of products orservices worldwide such as selling of clothes, furniture, grocery, food and other householdproducts. This report elaborates about the importance of leading and managing people within theorganisation. It includes a detail description about the management and leadership of employees.After this, it considers an explanation related to various leadership and management theories thata line manager must adopt for managing employees. At last this report depict about therelationship that a line manager shares with the human resource representative in managingpeople. It includes importance, limitation, overlapping and clarity in maintaining a relationbetween line manager and human resource manager.Definition of managementManagement of people is very crucial for a company, as it support in achieving thedesired level or quality of performance which contribute toward accomplishment oforganisational goals(Shin and et. al., 2015). Human resource manager are generally responsiblefor the management of employees working within the organisation. But line manager act as alink between the HR manager and employees in an enterprise by directly interacting withworkers and reporting higher management. The line manager is responsible for managing theemployees and other operations performed within the organisation and then reporting it toHuman resource manager. Therefore, it can be said that line manager plays a crucial role inmanaging people and ensuring that their operations must be aligned toward the accomplishmentof organisational objective. Mark & Spencer is a British multinational retailer of clothing, homeproducts and footwear which operates its business throughout the world. As Mark & Spencer is aglobal brand, it contains large number of employees worldwide(Gruber and et. al., 2015). So, inorder to maintain them effectively, company focuses on appointing highly skilled and competentmanagers who have capability to keep employees motivated and leading them to work efficientlywithin the organisation.1
Management and leadership of employeesManaging refers to the process of organising and coordinating the activities within abusiness so that the desired objectives can be accomplished. On the other hand, leading refers tothe process of guiding people about the way operations needs to be performed so that set targetscan be achieved(Thomas, 2015). A company requires a great talent to grow a businesssuccessfully by managing people as a team and leading them towards the organisational goals. Amanager is considered as a most essential part of an organisation as they work toward managingand leading employees so that objectives can be met.Manager only focuses toward executingtheir work effectively for the accomplishment of set targets.On the other hand, if manager is alsoa leader then it focuses on guiding employees and formulating strategies that can support inaccomplishing the organisational objective along with personal goals of employees. Themanagers of Mark & Spencer use following strategy in order to lead and guide their employees:M&S created its internal social media network named as Yammer for connecting workersand providing them a platform to have a conversation with one another. At this networkmanagers congratulate its employees over their good performance and in-store whichemployees share over this network(Marks and Spencer takes a mixed approach to staffmotivation, 2018). This help in encouraging employees and keeping them motivated toperform well.Managers of M&S also arrange awards like 'employee of the month' for rewarding theiremployees over their better performance and accomplishment of targets. This support linemanagers in maintaining a healthy relationship with its employees and motivating otherto improve their performance for getting reward.M&S also provides staff performance incentives to its employees over their quality ofwork. Line manager encourage its employees to work harder and achieve their salestargets for availing the benefit of incentives. Further, line manager also provideinformation about the performance of employees to their human resource manager so thatincentive process can be initiated(Bolden, 2016).These all are the strategies that are generally used by line manager of Mark & Spencerfor keeping its employees motivated. Apart from this, a line manager also has to perform severalroles within business in order to manage people effectively and keeping them motivated forworking as a team. The role of line manager can be better understood using following points:2
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