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An Analysis of Change Management Literature

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Added on  2020/09/08

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This assignment requires a thorough examination of change management literature, covering various sources such as academic journals, books, and online resources. The task involves identifying key concepts, challenges, and best practices in change management, as well as analyzing the effectiveness of different approaches. A list of relevant sources is provided, including articles, books, and online content. The assignment aims to demonstrate an understanding of the complexities of change management and its applications in various fields.

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MANAGING AND
LEADING
STRATEGIC
CHANGE

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Table of Contents
INTRODUCTION ..........................................................................................................................1
LITERATURE REVIEW ...............................................................................................................2
2.1 Change plan in leadership, cultural and management. .........................................................2
2.2 Implication of changes..........................................................................................................3
2.3 Challenges of managing and leading strategic changes........................................................4
2.3.1 Elements and needs of organisational change. ..................................................................5
2.4 How an organisation go through difficult.............................................................................7
2.5 Change management.............................................................................................................7
2.6 Explanation of difficulties ....................................................................................................8
CONCLUSION ...............................................................................................................................8
REFRENCES ................................................................................................................................10
.......................................................................................................................................................11
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INTRODUCTION
Strategic management can be described as the process of planning, monitoring,
assessment and analysis of various activities which are important for attaining organisational
goals and objectives (Bambrick-Santoyo, 2012). A change management can be described as plan
for how to make something unique and different which create value for firm. In today's scenario
there is drastically change in business environment, so it is required for firm to adopt various
changes which are necessary for firm in order to survive for long run. Leadership play an
essential role in change management strategy because it helps in taking effective decision on
critical situation. A manager of firm is responsible for adopting drastic change in their tools and
technologies in order to effectively satisfying the current needs and wants of customers. A good
leadership style helps in effective utilisation of resources and maximising the production. New
and innovative tools and techniques helps in removing the wastage and extra cost from
production process. Giordano internation limited is the most popular retail company which is a
Hong Kong based company. It provide apparel and accessories services across the globe. It target
all age group of people and provide them high quality goods and services as per different
demand of customers. Bauhaus HK is also a Hong Kong based well reputed retail company
which deals in men, women and children garments. Their basic aim is to provide quality stuff
things with a high profile brand label (Battilana and Casciaro, 2012). Sa Sa international
holdings is a well reputed Hong Kong based organisation, which deals in personal care, skin,
body care and cosmetics products across the globe. Toridoll’s buyout of Tam’s Noodles is most
popular restaurant which is largest operator of noodles in japan. The company having a plan to
take over Tam's Yunnan Rice noodles chain in Hong Kong. The major purpose of merger is to
expand their business activities and maximisation of profit and revenue at very large scale.

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LITERATURE REVIEW
It can be described as a over view of whole research with the integration of view point of
various authors. It includes current knowledge with substantive findings and methodological and
theoretical contribution of cited topic.
2.1 Change plan in leadership, cultural and management.
Every organisation create a plan for effective running of busies activities in an well
planned manner. A organisation perform so many activities and it is required for them to create a
plan in which all activities are included in precise manner, so that employees can easily attain
them in an effective manner in order to achieve organisational goals and objectives. A firm is
work for attaining their targeted goals which leads the company towards growth and success. If
there is a change in organisational plan than it will directly affect the leadership, cultural and
management (Burnes and Jackson, 2011).
Key changes plan in leadership:
According to the point of view of Brent Gleeson leadership is an important aspect in
every business firm. It helps in providing a right direct to organisational activities to attain goals
and objectives. A company use different leadership styles to increase their productivity and
growth. Bauhaus HK firstly use fixed time strategy for working, it is not that much good to
increase their productivity. Firm adopt flexible time strategy to provide a comfortable time
schedule as per the convenience of employees. They adopt different promotion tools to creating
awareness about goods and services which are offered by firm.
Key changes in culture:
culture is an essential term in business, every firm follow different culture and their
whole activities are based on culture. In previous timing Bauhaus HK follow a single culture and
now they focused on variety of culture in respect of providing beneficial services to their
targeted customers. They provide same preference to the single culture only, they make some
changes in their strategy and give similar priority to every culture, this helps in expanding their
business across the globe. As per the fulfilling different need of consumers cited company adopt
new tools and techniques for producing more effective goods for customers.
Key changes in management:
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Management play a significant role in each and every task of firm. It helps in providing a
well planned work procedure for employees to effectively completion of tasks and
responsibilities without any issues and conflicts (Carter and et. al., 2013). Bauhaus HK set a
complaint grievance for resolving issues of customers and satisfying their needs. It is important
for firm to take an effective step towards solving issues of consumers which create problems for
firm. These issues are directly impacted on organisational performance. It is required for cited
firm to adopt various marketing strategies which are more beneficial for crating awareness
among public.
2.2 Implication of changes
In today's scenario there is frequently changes are made in overall market environment.
Every organisation is focused on adopting new changes just for fulfilling the needs and wants of
customers. Buyers are the king of market, there taste and preferences are changed as per change
in market trend and condition. So company needs to identify there changing needs and than make
proper efforts to satisfy them with there offered services and product.
Adoption of flexible time schedule is beneficial for employees as well as organisation. In
this process employees are free to attend their working hours, they come as per their own
conformable time and work on the basis of desired working hours. This provide an effective and
comfortable working environment for employees so that they can put their all efforts to complete
task and duty in an effective manner. Cited firm adopt this strategy just for establishing a
friendly working environment. In flexible time schedule workers are free from stress and tension,
there is not any pressure of time to complete the task , employees can easily manage their work
as per their own working hours.
Cultural is a significant term in business firm. Every firm belongs from different culture
and they behave on the basis of their culture and norms. Previously Bauhaus HK follow only a
single culture and their profit was low so they decide to change the strategy and they focused on
variety of culture and producing goods as per different demand of consumers. This strategy helps
an organisation to increasing their profit and revenue. This strategy helps the firm to lead their
business towards expending out lets and shops across the globe. The demand and need of
customers are based on their religion and culture, their taste and preferences are depend on their
personality (Charlton and Arnell, 2011). Cited firm conduct a marketing survey for knowing the
needs and demand of different culture and people.
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Organisational management function provide a right direction to expand their business
and its activities. Every firm is focused on improving their marketing condition with the help of
increasing their profit and revenue. For this Bauhaus HK adopt different marketing tools and
techniques to getting the attention of consumers with their goods and services. Problems are
unwanted in nature, they accrue any time it is important for firm to resolve the problems of
customers. Their cited grievance helps them to identify the actual problem of clients and society,
on which it is required for firm to work for resolving and removing them. They give quick
response on customers issue and make proper affords to solve them in respect to provide
satisfaction.
2.3 Challenges of managing and leading strategic changes
As per the opinion of John Austin change management can be described as the collection
of various approaches in respect of preparing teams, organisations and individuals in creating
changes related with organisation concern (Choi and Ruona, 2011). It mainly focuses on
methods and techniques which are redefine and redirect the utilization of resources, budget, tools
and process or many other elements of operation function which helps in change the
organisational and working environment. As per the new market demand there is a huge change
occurs in strategy for attracting customers and satisfy their needs and wants. Organisations faces
various challenges to leading or managing strategic changes. These are described as under:
Creating a new mind set: It is the major challenge which is faced by firm for leading
changes. According to the market need it is required for services industry to adopt new trends
and changes in order to fulfilling the needs and wants of customers. With the drastic al change in
market condition it is necessary to use new and innovative tools for effective production with
high quality aspects. For effective functioning of organisational activities, firm focused on
creating awareness about their offered products and services and put their significant efforts
making positive mind set about the companies brand and image.
Sustaining the change: Every firm adopt change according to the demand of market.
changes are necessary to fulfil the new market and consumers demand and preference. If a
strategic change has been executed in an effective manner than the change can be seen as a
successful manner (Choi, 2011). The leaders of firm are responsible for all changes which are
adopted by firm, after competing the appropriate initiatives they move on to the other task and
duty. At work place change are not sustained, changes are adopted on the basis of cultural and
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structure of the organisation. For fitting the change into local routine it is required for company
to translate the changes at continuous and regular basis. It is also necessary for firm to
established an effective structure in various part of company. For declaring the premature change
initiative, it is required for change leader to fight with the tendency. In scheduled situational
assessment, various techniques of adopting change are included in this. Change leader give
effective affords to establish the design of change this will helps in strategic movement of team
membership.
Converting the insight into action: It is different from the other two changes. It take an
extend period of time which is more as compared to other changing options. In this it is
necessary for leader to having an effective conversation with various stake holders in order to
widen the commitment of time and resources (Engeström and Sannino, 2011). It is the
responsibility of leader to implement the flexible changes as per the present requirements. For
developing an effective idea leader needs to remove the conflicts and issues from the firm.
Leader's skill for implementing changes in an organisation.
Leadership theory: Trait theory of leadership is very much effective in improving skills of leader
in an organisation. The trait theory explains that leadership theory believes that some people are
made or born with some unique qualities which will create them excel in playing the role of
leadership. Organisations are mainly focused on hiring people who are having unique skills with
vast knowledge and able to handle teams in most effective manner. Leaders are having some
kind of qualities such as sense of responsibility, intelligence, creativity and various unique skills.
This theory is concern about measuring the physical, mental and social characteristic in respect
to attain more understanding about their employees.
Decision making: The leaders are the person who are managing workers through their skills.
Leaders are very much connected with the employees who are working in the organisation and
able to taking effective decision which may cause beneficial situation for the firm. Normative
and descriptive are the most effective decision theories which are adopted by the leaders in order
to made proper decision. These two theories are based on measuring the best decision which is
most suitable and rational for the given situation. A leaders should have fast decision making
skills in respect of taking effective decision at the time of conflict and issue.
Analytical skills: It can be describes as the ability to articulate, visualize or conceptualize and it
is able to resolve the complex and uncomplicated issues through creating sensible and effective
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decision. It is required for leader to having vast knowledge in ever sector or department of
organisation, so that decision can be made in less period of time.
2.3.1 Elements and needs of organisational change.
Organisational change is an essential problem in every business firm. It can be describe
as a process which helps an organisation to adopt optimize performance in order to attaining
their ideal state and goals.
Need for organisational change:
It is an important aspect that why an organisation need for organisational change. Change
can be describe as a passive reaction to an effective changing area or environment or it can also
be considered as a great response to a present crisis situation. The requirement of change is exist
when organisation has just undergone a transfer of administrator power. The need for change can
be describe by various theorise like life cycle theory, teleological theory, dialectical theory.
According to the teleological theory change is required to attain a ideal state with the helps of a
regular process in which goal setting, execution, evaluation and restructuring are included. As
per the explanation of product life cycle an organisation is a different identity from its director an
is is based on various internal and external environments. In this an organisation is depend on
birth stages, growth, declination and maturation.
Build up competition: Changes can be considered as easy or complex, small or big. It some time
does not show the important indicates transformation every time (Gerth, 2013). This is mainly
helps in increasing competition among the market place. Changes is essential for attaining
competitive advantage, and helps in facing the issues and conflicts which are arise on the basis
of changing trend.
Bring technological advancement: Technology is an important element of organisational growth
and development. As per the change in the market trend, it is required for firm to adopt various
new techniques and technologies in order to fulfil the demand of customers (Hamraz, Caldwell
and Clarkson, 2011).
Develop satisfied customers: If the organisational change are bring in an effective manner than it
is easy for firm to sustain customers for long time. The basic objective of firm is satisfying the
needs and demand of customers with the help of proper goods and services.
Elements of organisational change: some elements are described as under:
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Urgency: The basic requirement of change is arise at the time of urgency, if plate form of
organisation came in to existence when the status quo was maintained and it become very
expensive the majorly change were very costly to implement. The sense of urgency is basically
depend on the financial performance, market position, technological trends and competitive
situation of company.
Compelling change story: This helps in encouraging employees for developing their
performance as per the current demand. According to humans nature they are not going to
consider any kind of problem until they are in the situation of addressing the issue at prior basis.
Vision and values: The implementation of successful change is based on the image of targeted
future. Vision is a predetermined statement which which helps an organisation to go on right
direction to attaining targeted goals and objectives. Vision provide a support to adopt significant
change for firm. It is required for firm to create easy statement so that every people of firm can
easily communicate.
The vision of leader should be matched with the norms of organisation because it is the
responsibility of leader to manage the work of firm in order to accomplishing organisational
vision. This is the predetermined statements which needs to be in clear form, so that it can be
understandable by the each person of firm. The whole work of firm is based on the vision
statement, it provides a right direction to firm for conduct their activities in most effective
manner. These statements helps the leader to achieve their personal as well as professional goals.
These needs to be clear and precise in nature, so organisation can work on it and achieve their
goals and objectives.
Communicate: This data and information is very essential in order to potential crises. For
implementing the change it is required for firms manger and leader to identify the actual need for
change and communicate about this in every department of firm.
Create a dialogue: In very beginning it is important for firm to declare the rights of employees,
so that they can create and effective strategic plan to reduce the resistance form firm (Hornstein,
2012). This factor is very essential for organisational growth and success.
Culture: In the prospective of organisation changes are very challenging in nature. Most
importunate change is consist as a change in culture, story telling play a significant role in
establishing changes in an organisation in respect of attaining future goals.
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2.4 How an organisation go through difficult
Changes are challenging in nature, Bauhaus HK faces various difficulties at the time of
adopting changes. These are essential for organisational growth and success. A firm give
competitive advantage to their competitors with the help of adopting effective changes in order
to satisfying the needs of customers. There are some difficulties are faces by firm are described
as under: Dissatisfaction of customers: Changes are vital for firm but some time, with the adoption
of wrong changes organisation is not able to fulfil the present requirements of customers
(Keppel and Wardell‐Johnson, 2012). Changes are challenging in nature, if the
implementation of change not done in a proper way than firm directly faces many issues
and conflicts. Technological issues: The major element in change is technology. Firm adopt various
new and innovative tools and techniques in order to complete the customers demand.
New technologies are not easy to operate so it is necessary for firm to hire an instructor
who is having all type of knowledge about the new technological equipment.
Financial issues: If the changes are not implement in a right direction than, firm is not
able to satisfy the demand of customers and go towards the loss situation. Adoption of
change is not easy, it is necessary for firm to invest huge amount on machines, tools and
various equipments in order to establish an appropriate competitive advantage.
2.5 Change management
It is a well defined process, tools and techniques which helps the people to manage the
people and resource in order to achieve desired goals and outcomes. The change is required for
improving the performance of employees to undertake the projects and initiatives. It is also helps
in addressing the issues and conflicts which are arise at the work place. Changes may occur in
job roles, technologies and organisational structure. Toridoll’s buyout of Tam’s Noodles are
merged with Hong Kong's Tam's Yunnan Rice Noodles chain in order to expand their business
and large number of profit. This is the largest acquisition in recent time.
A) Implementation of change: Changes are vital in every business firm, these are required for
giving competition to their competitors and become more powerful in this competitive era. After
adopting the valuable changes it is hard to implement them in a proper action, so for this
organisation need to identify the required changes and implement them in an effective manner
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so that Toridoll’s buyout of Tam’s Noodles can easily utilise them for targeting their desired
goals and objectives. This is the most effective acquisition in Hong Kong, this take place just for
generating high range of profit and revenues and try to expand their business globally for
rendering high quality products for their customers. If company adopt any change than it is
required for them to create and effective management function plan to implement change in an
effective manner (Kotler, 2011). An organisation hire a leader to give a proper direction to their
employees in order to accept the changes so that firm can provide satisfactory services to their
potential buyers.
B) Condition after implementing the change: New changes are unknown for employees as well
as firm, at very beginning they need to take some time to understand it and utilise it in an
appropriate manner. In immediate time, the management of firm may affect and work is not
being done in a significant manner.
C) After a long term: After a long period of time, the organisation easily fits in the change and
they got to know the effectiveness of change, so they go through the beneficial condition. Firm
can easily reach at the higher profitable situation.
D) Communicating rationally behind the need for change: This is an essential element in every
business organisation, this description may be given to each employee before describing any
kind of change at work place and company needs to be aware about why the changes are take
place. This mainly helps in adopting effective changes at work place for improving production
and fulfil the demand of customers in very less period of time.
In an organisation various actions has to be taken for implementing various changes
which are necessary for the better future of firm. Changes are essential for each department of
firm and these are important for firm to conduct their activities in most significant manner.
Leader is the important part of the firm and they are responsible for each activities that are held
in the business firm. There are various actions which needs to be taken by leaders in order to
implement change. Some are described as under:
leader is the person who is very much close to their employees and know the current
position of staff people in firm. It is required for leader to create awareness for the need
for change and provide different means of communication which can be used by the firm
for transferring data and information that are important for organisational work.
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Organisation needs to provide proper induction and orientation program to new
employees for providing basic knowledge about the organisational work and
responsibility which needs to be followed by them.
As per the adoption of change, in an organisation various things are changed
automatically, so company needs to recruit new employees who are having vast
knowledge about the change which are implemented in the firm.
2.6 Explanation of difficulties
Changes are necessary for sustaining the growth for long time. The demand of customers
are frequently changed as per the change in trend and culture. For adopting the immediate
change firm faces various issues and difficulties such as market position, financial condition,
decrease in profit, dissatisfaction of consumers, technological issues etc. Some time for wrong
utilisation of machine employees get an major accident, so for facing this situation organisation
conduct a training and development session of improving skills and knowledge of existing or
new employees. After adopting the change the immediate condition of Toridoll’s buyout of
Tam’s Noodles may affect the overall performance of firm, so it is required for firm to make
some backup plans in respect of facing these kind of issues and problems (Langley and et. al.,
2013). Organisation create and effective management system to implement all activities in a well
planned manner, so firm can easily achieve their sustainable growth and success.
CONCLUSION
As per the above report it has been concluded that Bauhaus HK adopt changes in order
get high profit and growth. With the help of proper utilisation of resources the cited firm become
a listed and well reputed brand across the globe. The major aim of every business firm is to
achieve organisation goals and objectives which are helps in maximising profit and revenue. A
change management strategy can be described as a unique or specific path through which a
company can easily adopt and address changes regarding to major process of business such as
change in inventory, supply chain, requirements, scope and schedule of project. Strategic change
is a process of restructuring of business, its activities and marketing plan which are significantly
perform in respect of attaining desired goals and objectives. Organisations are focused on hiring
a well skilled leader in their firm in respect of providing right direction to their employees to
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improve their performance in firm for creating effective and fast production in order to fulfilling
the needs and wants of potential customers.
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REFRENCES
Books and journals
Bambrick-Santoyo, P., 2012. Leverage leadership: A practical guide to building exceptional
schools. John Wiley & Sons.
Battilana, J. and Casciaro, T., 2012. Change agents, networks, and institutions: A contingency
theory of organizational change. Academy of Management Journal. 55(2). pp.381-398.
Burnes, B. and Jackson, P., 2011. Success and failure in organizational change: An exploration
of the role of values. Journal of Change Management. 11(2). pp.133-162.
Carter, M. Z., and et. al., 2013. Transformational leadership, relationship quality, and employee
performance during continuous incremental organizational change. Journal of
Organizational Behavior. 34(7). pp.942-958.
Charlton, M. B. and Arnell, N. W., 2011. Adapting to climate change impacts on water resources
in England—an assessment of draft water resources management plans. Global
Environmental Change. 21(1). pp.238-248.
Choi, M. and Ruona, W. E., 2011. Individual readiness for organizational change and its
implications for human resource and organization development. Human Resource
Development Review. 10(1). pp.46-73.
Choi, M., 2011. Employees' attitudes toward organizational change: A literature review. Human
Resource Management. 50(4). pp.479-500.
Engeström, Y. and Sannino, A., 2011. Discursive manifestations of contradictions in
organizational change efforts: A methodological framework. Journal of Organizational
Change Management. 24(3). pp.368-387.
Gerth, C., 2013. Introduction. In Business Process Models. Change Management (pp. 1-12).
Springer Berlin Heidelberg.
Hamraz, B., Caldwell, N. H. and Clarkson, P.J., 2013. A holistic categorization framework for
literature on engineering change management. Systems Engineering. 16(4). pp.473-505.
Hornstein, H. A., 2015. The integration of project management and organizational change
management is now a necessity. International Journal of Project Management. 33(2).
pp.291-298.
Keppel, G. and Wardell‐Johnson, G.W., 2012. Refugia: keys to climate change management.
Global Change Biology. 18(8). pp.2389-2391.
Kotler, P., 2011. Reinventing marketing to manage the environmental imperative. Journal of
Marketing. 75(4). pp.132-135.
Langley, A., and et. al., 2013. Process studies of change in organization and management:
Unveiling temporality, activity, and flow. Academy of Management Journal. 56(1).
pp.1-13.
Nahavandi, A., 2016. The Art and Science of Leadership -Global Edition. Pearson.
Northouse, P. G., 2015. Leadership: Theory and practice. Sage publications.
Oreg, S., Vakola, M. and Armenakis, A., 2011. Change recipients’ reactions to organizational
change: A 60-year review of quantitative studies. The Journal of Applied Behavioral
Science. 47(4). pp.461-524.
Raineri, A. B., 2011. Change management practices: Impact on perceived change results. Journal
of Business Research. 64(3). pp.266-272.
Thomas, R. and Hardy, C., 2011. Reframing resistance to organizational change. Scandinavian
Journal of Management. 27(3). pp.322-331.
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Torppa, C. B. and Smith, K. L., 2011. Organizational change management: A test of the
effectiveness of a communication plan. Communication Research Reports. 28(1). pp.62-
73.
Ward, J., 2016. Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.
Watson, T. J., 2011. Ethnography, reality, and truth: the vital need for studies of ‘how things
work’in organizations and management. Journal of Management studies. 48(1). pp.202-
217.
Wheatley, M., 2011. Leadership and the new science: Discovering order in a chaotic world.
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<https://www.prosci.com/change-management/what-is-change-management>.
[Accessed on 15th July 2017.]
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[Accessed on 15th July 2017.]
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