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MANAGING AND RUNNING A SBE INTRODUCTION FOR SOME BUSINESSES

   

Added on  2020-06-03

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MANAGING AND RUNNING A SBE

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1...........................................................................................................................................1P1) Main considerations a small business or social enterprise needs.........................................1M1) Tools and techniques in a structured and analytical way....................................................2M2) Importance of planning and allocating resources................................................................2D1 Application of various resources to indicate link and to achieve business goals andobjectives.....................................................................................................................................3TASK 2............................................................................................................................................3P2) Various processes of customer relationship management....................................................3P3) Small business can develop transnationally and benefits and drawbacks............................4M3) Elements of the customer relationship management process.............................................5M4) Potential to develop transnational operations......................................................................5D2 Process of customer relationship management.....................................................................6TASK 3............................................................................................................................................6P4) Annual itemised monthly cash flow forecast showing fixed and variable costs..................6P5) Break- even analysis.............................................................................................................9P6) Financial statements for an organisation............................................................................10M5) Quantitative and analytical techniques..............................................................................11D3 Break even analysis and cash flow statement.....................................................................11TASK 4..........................................................................................................................................11P7 & M6) Legislation and regulations that have implications on small businesses................11D4 Regulations and legislations that impact on small business................................................12CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13.......................................................................................................................................................14

INTRODUCTIONSmall businesses are integral part and contribute towards an economy of country. Insmall organisation, few employees are working and these firms provides the many employmentopportunities to people for improving their living standard and economy of country. For bettermanagement of the small firms, there is a more requirement to prepare the effective strategies aswell as policies which gives the proper direction to staff members in order to achieving theorganisational objectives with in a given period of time. Small firms have limited businessrelated operations and more impacted through those components which are existing in thebusiness environment (Ali and Babiker, 2017). Austin Fraser is a small firm which provides theconsultancy and recruitment organisation. The main areas of providing recruitment andconsultancy services are information technology, engineering, human resources and many others.Under this mention report discuss about major considerations small business requires to addresswhen the planning as well as allocating resources to accomplish business related objectives.Various processes of the Customer relationship management for small business will bementioned below. In given report, discussion will be done about key regulations and legislationwhich have impact on the small firm. TASK 1P1) Main considerations a small business or social enterprise needsAustin Fraser is a small size consultancy and recruitment firm in the field of engineering,animation, information technology, accountancy and many others. As it is a small company so itdoes not have more money as well as resources to give its services to end customers. Thiscompany provides the better employment opportunities to small firms and also give the betterrecruitment to the local people. In addition to this, management of Austin Fraser business firmrequires to take the better support of its retailer which helps in give better consultancy services tothe employed as well as unemployed people (Bridge and O'Neill, 2012). The main aim of thisbusiness firm to give the better employment services to local people for increasing their livingstandard. There are various factors which are required to address through management regardingplanning for the future actions for archiving the common aims. Some of the main considerationsare mentions below:

Financial resources-These are most necessary resources and also regarded as backboneof business functions in an effective manner. Minimum funds have an adverse affect on smallbusiness firm operations but this is not possible for management to run business activities(Burns, 2016). For better management of finance in Austin Fraser organisation, there is a need tofirm to see its financial accounts like for an instance Balance sheet, Profit and loss account, cashflow statements and many others. It is helpful in interpretation loss and profit of firm. Staff members and their skills- Staff members are major assets of business firm. Inaddition to this, it is a duty of human resource to hire capable staff members and then providethem training so that they can work in a better manner. It is responsibility of human resourcemanagement to deal with employees in an effective way and include them in a decision makingmethod. It will be helpful in achieving the targets of company with in particular time period.Goals, objectives and vision- It is necessary for each organisation to explain theirobjectives, vision and goals to those people which are related to business firms. It gives betteropportunities to manager of Austin Fraser to develop an outline of various functions which arerequired to perform through staff members. This kind of framework gives proper guidance toworkers to achieving better goals to people. In context to this, management of Austin Frasercompany to give proper training to employees through using better techniques as well astechnologies for improving working effectiveness. M1) Tools and techniques in a structured and analytical wayThere are two different techniques used through Austin Fraser organisation for efficientplanning and resources allocation which are given below as above:Critical path analysis- It is an effective methods used through Austin Fraser manager inorder to identify the various paths which are required to accomplished for finish project onspecific time period. In this, longest path is always chosen because it takes more time to finish(Chauma, 2017). It is step- by- step project management techniques for the process planning thatexplains critical and non- critical tasks with aims of preventing process bottlenecks and time-frame issues. This technique is mainly used through manager of Austin Fraser to identify variouspaths which are required to attain completion of the project in better manner. Gantt chart- This kind of bar chart gives information related to the project schedule. It ishelpful in ascertaining time period to finish particular project. It helps in improve effectiveness

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