Managing and Running a Small Business - Assignment

Managing and Running a
Small Business

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Consideration need to address when planning and allocating resources to achieve objective
.....................................................................................................................................................1
TASK 2............................................................................................................................................3
P2 Different processes of customer relationship management ..................................................3
P3 how business can develop transnationally and determine the benefits and drawbacks.........4
TASK 3............................................................................................................................................5
P4 Annual itemised monthly cash flow forecast showing fixed and variable costs against
income.........................................................................................................................................5
P5 Break – even analysis.............................................................................................................8
P6 Key financial statement in relation to their contribution to the successful management....10
TASK 4..........................................................................................................................................11
P7 Key legislation and regulations that have implication on business....................................11
CONCLUSION..............................................................................................................................12
REFERENCES..............................................................................................................................12

INTRODUCTION
Small business is contributing huge amount in development of economy because when
new venture comes in market there is requirement of employees for doing day to day activities.
Thus, it provide employment opportunities to the persons who are not employed. Along with this
it help in raising living standard of people as well as assist in development of economy. For
managing company is proper manner there is requirement of strategy and policies so business
can run in appropriate manner (Ali and Babiker,2017). Business environment is dynamic in
nature when it change this gives its wide impact on operational department of small business.
This assignment is based on Carter Lane Coffee House which is an small business of London.
The same is coffee house which is serving their products and services in London only. products
serving by them are cold and hot coffee, variety of sandwiches, pizza, burger and many more.
Under this report several topics are discussed related to small business such as planning and
resources allocation should be done in fine manner for achieving objectives. It also through light
on customer relationship management which is important for sustain in market. Cash inflow and
outflow of company with cash flow forecast and budget is prepare along with break even
analysis. In the end implication of regulation and legislations on small business are also
discussed (Williams, 2012).
TASK 1
P1 Consideration need to address when planning and allocating resources to achieve objective
Carter Lane Coffee House is small coffee shop in London which is serving variety of
eatable and drinking items to customers. Small companies don't have huge money for spending
on purchasing of resources for providing food to its customers as per demand. Main aim and
motive of starting this enterprise is to capture whole market of coffee and also in grabbing
customers from whole market. Instead of all these resources are important and required for
meeting day to day activity of business. Because with proper raw material their will be no
production of goods and services. When planning for al these done in proper manner objective
and goal can be achieved in effective manner (Winarno and Wijijayanti, 2018). There are several
other factors also which are needed to address through management respect to the planning for
future actions to accomplishing the common aims. Few of the main thought are mentions below:
1