Managing and Running a Small Business

MANAGING AND
RUNNING A SMALL
BUSINESS

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
P1 Main consideration of small business or social enterprise needs to address when allocating
resources.................................................................................................................................1
TASK 2............................................................................................................................................3
P2. Different processes of customer relationship management in a small enterprise............3
P3. Ways in which business entities can develop transnationally and its advantages as well as
its disadvantages.....................................................................................................................4
TASK 3............................................................................................................................................5
P4. An annual itemised monthly cash flow forecast showing fixed and variable costs.........5
P5. Way of break-even analysis is applicable in JS Supermarket..........................................7
P6. Interpretation on key financial statements for an organisation for contribution in
successful management..........................................................................................................8
TASK 4..........................................................................................................................................12
P7. Key legislation and regulations which have major implications on small business
companies.............................................................................................................................12
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................15

INTRODUCTION
Small medium enterprises are working as independent entity and non-subsidiary
business entity within which they are having moderate turnover and employees when compared
to huge business organisations. In this report all the concepts of small business has been included
in which company taken as base is JS supermarket which is running their small business in
London, UK. Within this report social enterprise plan and their resources are enumerated in order
to achieve business objectives in effective manner. In this report various processes of customer
relationship management has been included which entails about development of break-even
analysis within various organisational situation. Along with this the report includes various
legislations that are helpful for enhancing performance of small medium enterprises. Further
various techniques are included by which can flow can be managed in small medium enterprise.
JS supermarket was found by Ramchandran Jalatheepan in the year of 2014 and they are dealing
in food and grocery items for a major objective of enhancing profitability (Burns, 2016). In the
present case customer base of JS supermarket is decreasing which is adversely affecting market
image of the company and competitive edge. So for the major purpose to overcome form these
situations an effective marketing plan is prepared by the company in order to deal with dynamic
business environment and to archive business sustainability.
TASK 1
P1 Main consideration of small business or social enterprise needs to address when allocating
resources
In the current business scenario, UK is very supportive for small and medium enterprises as they
help the economy to grow. The major reason for this is Brexit agreement in which UK is willing
to enhance their global economy in prominent manner (Crane and et. al., 2019)(Bhat and Darzi,
2016). So in order to grow in their business small business do require technological aspects in
the business so as to bring innovation in business and meet emerging needs of customers. In this
context JS supermarket is making an effective plan so as to achieve business objectives:
(a) Financial resources:
This is known to be essential factor for the business as these resources are helpful
for the business in receiving high efficiency. This resource safeguards raw material and
1