Managing Business Operations at McDonald's

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Added on 2022/12/29

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This report discusses the operation management at McDonald's, including the approach to capacity management, implementation of the four Ds (Design, Direct, Develop, Deliver), and the five performance objectives (Quality, Speed, Dependability, Flexibility, Cost). It also includes an analysis of the average number of customers and waiting time at the Drive-Thru. The report provides insights into how McDonald's manages its business operations to deliver high-quality products and meet customer expectations.

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Managing Business Operations at McDonald's

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