Managing Communication: Analysis of Key Information and Knowledge Requirements for Stakeholders

MANAGING
COMMUNICATION
ACTIVITY 1

ANALYSIS OF KEY INFORMATION AND KNOWLEDGE
REQUIREMENTS FOR A RANGE OF STAKEHOLDERS IN
DIFFERENT ORGANISATIONS
• There exists a wide range of stakeholders in an organisation where
they are liable to work at different organisational levels.
• This generally involves the employees, employers as well as the
customers associated with an enterprise and are responsible to
undertake varied business-related decisions.
• It however necessitates them to make a proper usage of several key
information by together considering the required set of data for
taking effective decisions.

CONT.
It includes-
•Strategical decisions
•Managerial decisions
•Tactical decisions

CONT.
Strategical decisions-
• This reflects some primary set of decisions to be taken up by the
organisations with the help of their related stakeholders such as financial
consultants and business proprietor, etc.
• It will also involve the decisions regarding the carried performance of
the company by analysing its fiscal information, sales figures and
regional differences, etc.
• Such type of decisions will also require the participation of board
members, shareholders, investors and directors, etc.

CONT.
Managerial decisions-
•This is yet another important level of managerial decisions that will
include discussing upon the staff members and their availability in
terms of their numbers.
•Also, wages are reflected to be yet another important consideration
over here with appropriate information about their appraisals and
training needs along with CPD requirements as well.
•Such type of decisions are required to be taken up by the upper level
managers by together involving other administrative bodies of human
resource department.

CONT.
Tactical decisions
•This type of decision includes the scrutinization of product knowledge to
further analyse the components required at the time of production.
•This reflects a foremost involvement of operatives as stakeholders to take
some prompt decisions regarding the roles to be carried out by the
professionals by together considering the specialised knowledge of all
about the bases of expertise.