MANAGING COMMUNICATIONS, KNOWLEDGE AND INFORMATION ASSIGNMENT 2 TABLE OF CONTENTS
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MANAGING COMMUNICATIONS, KNOWLEDGE AND INFORMATION ASSIGNMENT 2 TABLE OF CONTENTS ASSIGNMENT 2 1 1) INTRODUCTION1 2) 3.1 1 3) 3.2 2 4) 3.3 2 5) 3.4 3 6) 4.1 3 7) 4.2 4 8) 4.3 4 9) EVALUATION 5 10) CONCLUSION 5 REFERENCES 6 ASSIGNMENT 2 1 1) INTRODUCTION As discussed earlier management of information and knowledge plays a crucial role in working structure of an organization. The choice of appropriate medium
MANAGING COMMUNICATIONS, KNOWLEDGE AND INFORMATION ASSIGNMENT 2 TABLE OF CONTENTS
ASSIGNMENT 21) INTRODUCTIONAs discussed earlier management of information and knowledge plays a crucial role inworking structure of an organization. When the data is collected for any specified purpose it isrequired to be processed, analyzed and communicated among the different levels of managementin the enterprise. Proper and clear communication process lays significant flow of informationrequired at every stage of business activities. Different approaches are adopted by Shine Storesto collect, format, store and disseminate the knowledge and facts. The report benefits theinstitution in setting up its aims and objectives and communicating these guidelines to the middleand lower level management.2) 3.1Communication is a continuous process of exchanging verbal and nonverbal subjectmatter. It is essential that the information should be conveyed and understood by the recipient inthe same manner as intended by the sender (He and Cai, 2012). As communication is a two wayprocess and incomplete without feedback from the receiver to the sender on how well themessage is understood. The exchange of facts or ideas between individuals holding differentpositions in the organization to achieve mutual harmony.Sender: The person intends to convey some message to other individual or group of people.Message:The subject matter can be in the form of information, ideas, opinion, suggestions and facts. Encoding:Conversion of subject matter into certain signs, symbols and codes by the sender is refereed asencoding.Communication Channel:The encoder is required to transmit the message through proper channel of communication. Thechoice of appropriate medium is essential for making message effective and correctlyinterpreted (Liu, 2012)Receiver:The message is received by the receiver, who tries to understand the message in the best1
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