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Managing Communication, Knowledge and Information

   

Added on  2023-04-23

10 Pages656 Words180 Views
MANAGING COMMUNICATION, KNOWLEDGE AND
INFORMATION

3.1 EXISTING COMMUNICATION STRUCTURE
There are in general 3 types of
formal communication that an
organization can adopt are:
Downward Communication-
This flows from top to bottom.
Here, information related to
order, rules, policies are
provided by superiors.

Contd.
Upwards Communication-
This flows from bottom to
top. This is generally done
for encouraging employees
participation by gathering
their feedback and
suggestions.

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